I reached out to the GoClutterless team after they came highly recommended, but unfortunately my experience was extremely disappointing.
I initially tried to schedule a consultation and was told I would receive a call back. No one ever followed up, so I had to repeatedly chase them down just to have a conversation. After all of that, I was told I needed to pay an $85 fee simply to hold a consultation appointment. The explanation was that it was to protect their time, which was frustrating considering there had been no regard for mine throughout the process.
To show I was serious, I even offered to pay half upfront so we could schedule the appointment and I could have some confidence that, after the multiple missed follow-ups, the consultation would actually happen. That offer was declined, and instead of working toward a solution, I was told I could be passed off to a "colleague."
Good communication and professionalism are the foundation of any service business. Unfortunately, this experience lacked both. I'm genuinely disappointed, especially since this company was recommended to me. Based on my experience, I cannot recommend them. read more