I just started with this practice and I love Dr. Sharma! He's very easy to talk to, down to earth…read moreand makes you feel comfortable. I usually go with female docs but sticking with him.

Johns Hopkins Community Physicians in Germantown has terrible customer service. Saw the doctor for…read morea sinus infection after having the flu 10 days earlier. The doctor recommended a flu and covid test. I asked if it was free and he said yes. Ended up receiving a bill for over $100 for the covid test. After disputing it with the office and billing, I was told there was nothing they could do. The doctor even said he didn't say it was free. I felt let down. Someone who is supposed to be in charge of my health lying. The office could have easily taken care of this. Instead, I am left with a lack of trust in my provider.

No longer accepts new patients. Skip this medical group of searching for a new primary. The first…read moreavailable appointment with another doctor was in five months and the next appointment with the next doctor was in a year.

I have been going to Family Healthcare and Dr. Wollman for years. She is professional,…read moreknowledgeable and caring. She takes the time to review health records before appointments and is genuinely concerned about the issues facing her patients. I consider myself extremely lucky to have Dr. Wollman as my Primary Care Physician (PCP).

It's a small modern doctor office with positive vibes and that gives me hopes for a much closer…read moredoctor/patient relationship that is missing from many large impersonal doctor offices with too many doctors and having too many patents in the waiting room. When I walked in, I'm the only patient and I feel safe and not be encumbered with other patients in waiting room with their illnesses. Dr Lakhvinder is an excellent and caring physician who took the time to listen to my medical situation and made very good suggestions and quick calls to my pharmacy. I'm feeling a big relief knowing that I am under excellent and watchful care.

Even though I had an appointment, it took over two hours to be seen. If you can't be seen at the…read moreso-called appointment time, and they know it when you set up the appointment, doctors' offices should give a realistic appointment time! You hate having your time wasted! Even though I am asenior citizen, I hate having mine wasted as well.

Husband had hip replacement surgery one month ago. Excellent experience from start to finish…read more Wonderful. Beats the last time ( at a different place) when he had complications from hip replacement on the other side. I will be there at COSC when my time comes: with full confidence.

I had hip replacement surgery at this center a little over a week ago. I was so pleased with the…read morestaff and how they al helped me get through it all. I was cared for and attended too so well that I felt at ease from the onset and after my surgery. I highly recommend this center.

My previous Doctor retired in March 2022. I had to find a new doctor. I decided on Comprehensive…read morePrimary Care; they are in Germantown and are easy to get to from my house.l The Good All in one location, labwork and Doctors are simple and easy. Great parking and the location is right off Germantown road. The bad You leave them a voicemail requesting prescription refills, and they may or may not respond. You must go to 2, 3, or more voicemails to get a response. Look, the reality is that my medical journey is my medical journey. I want to know if my doctor is working with me. I may have to change Doctors, as these guys are average to below average. Unfortunately, no amount of convenience makes the averagely acceptable.

Years ago, this doctor had an excellent reputation, which is why my entire family chose this…read morepractice. Unfortunately, our experience was extremely disappointing. The staff was consistently rude, unprofessional, and disrespectful, to the point of actually hanging up the phone on me. Even getting a medication refill became unnecessarily difficult, as I was expected to pay for an office visit every time I needed one. My family and I have since switched to another medical center, and we are extremely happy with the difference in care and service. Based on our experience, I would absolutely not recommend this practice.

I have been coming to Family Healthcare for almost a decade I think. I was very surprised by the…read morelow rating so decided to leave a review of my experience. Throughout the years, I agree with a few of the reviewers in that administratively, Family Healthcare has gone down. Previously, I did not feel as rushed and interactions seemed more personable. I can only assume that maybe they have more patients now and may need better front desk hospitality. I kind of feel many doctors offices in the area are becoming this way. There is a general feeling of over busyness leading to administrative inattentiveness and longer wait times. I also think this happens at offices where providers are highly sought. So why the 5-star rating? My rating is based on the individual provider. I would rate Dr. Rita Sharma a solid 5 stars. I wish she still saw patients at the Olney office which I feel was more organized. She is always willing to pass on the knowledge she has and is personable. She is also very familiar with other specialist in the area and can direct to you one who has the experience needed for any medical issue you have.

This review is based on my experiences at the Germantown office, which I have visited several…read moretimes. During each visit, I have tried to give the front desk staff the benefit of the doubt, recognizing that they may have had difficult interactions earlier in the day or may simply be having a challenging day. However, my repeated experience has been that the front desk staff could demonstrate more professionalism and courtesy. They do not consistently greet patients when they enter, and the question, "Are you here for an appointment?" is often delivered in a flat and unfriendly tone. As a result, I have felt unwelcome and uncomfortable, as though I should not be there. Simple courtesies such as saying "hi", "good morning," "please," and "thank you" would also make visiting the doctor's office a better experience. I believe additional training in professionalism, customer service, and common courtesy would help improve the patient experience.

If you have health concerns, please find a legitimate healthcare provider, definitely not these…read moreguys. If you are healthy, you may go there for a National Geographic documentary about water buffaloes. This office is laughable. The doctors are subpar, but I am not even going to write about that anymore. We do not expect great service here, but then you should not be charging the same as other doctors who actually provide good medical care. You are not even close. Why are you charging the same amount for this kind of substandard, below-average, inferior healthcare service? Now, this review is about the front desk. Others have written plenty about the doctors. It seems they forgot to write about the front desk, so this review aims to fill that gap. You have got to love the front desk. If you replaced them with a couple of fast-moving snow monkeys, the patients would probably be happier. The monkeys would not be able to solve any problems either, so at least there would be no loss of service, and there would be some entertainment while you guys make us wait 45 minutes or so. To be fair to the snow monkeys, unlike you guys at the front desk, after a few weeks of training, they might actually start solving some of the problems. My lil' friends, I am not sure if you are doing this as charity work, but I assume they actually pay you a salary. We are not asking for miracles here. Nobody expects you to perform surgery at the front desk. Answer the phone, pay attention to the patient, and occasionally solve a basic administrative problem. We can start there. If avoiding work and being incompetent were Olympic events, I am fairly confident this front desk would bring home a medal.

When I made my appointment, nobody told me my insurance was not accepted. Of course, the…read moreappointment was made through an automated system which is frustrating in itself. The manager simply with no apology just said : "We don't work with these guys!" This was very upsetting! I would never recommend this practice.

Finally found physical therapist Daniel Ontiveros here after 2 hip surgeries followed by a knee…read moreinjury caused by the Medstar Rehab I had been using that put right knee in a brace. It was an overdue stroke of luck! Unlike other locations, including the Rockville location of this firm, he did not bring up a computer program, type in relevant joint and run me through what program queued up. He carefully crafted a regimen tailored to my problems using a paper chart involving a lot of exercises that didn't come up with computer program, and slowly progressed me without causing any new injuries or problems, more than making up for functional losses accumulated over prior year in 12 weeks. He worked with me personally for at least first half hour of every hour, and actually supervises the PT assistants for second half hour. I can't say enough good things about Daniel. Also, location has moved, so address above is incorrect.

Dr. Levin, at The Orthopaedic Center, is **EXCELLENT**! He is caring, interested, and very…read morecommunicative. He explains things well and always shares views of my images, pointing out areas of concern and interest. He answers all questions to my satisfaction, assumes I am intelligent enough to understand what he says, but patiently explains when I do not. He always greets me with a warm, welcoming smile--even when I know he is having a hectic day. He has performed two surgeries for me, after attempting to relieve the problems with therapies of one sort or another. I have had no complications with either surgeries, recovery time, or follow-up. He is willing to admit when an issue or problem is out of his purview and ready to refer to whom he feels is the best to handle it. Dr. Levin's direct assistants are friendly, helpful, and efficient. The front office staff could be a bit friendlier and welcoming, especially in the Germantown office where I most frequently see him, but they are not rude or impolite. I most heartily recommend him to anyone needing his specialized services.

Dr. Zarick's insight into my medical case would years later come back to help me. If she hadn't…read moretaken the time to listen, and process all of the information, I wouldn't still be here today. In 1991, when I was 16 years old, I was experiencing a number of strange infections. At once point, she pulled my mother aside and said "your daughter has a severe ecoli infection in her vagina, and she doesn't have a fever or an elevated white cell blood count, and that isn't normal". Unfortunately, my mother (for reasons perhaps only a psychologist can help me with), blew it off, attributing it to just normal growing whatever, but Dr. Zarick was insistent that there was something wrong (and that I needed to follow up with my normal pediatrician). This is significant, because as the years past the problem became worse and worse, my infections more extreme and scary, and as doctors kept asking me about my past, I slowly started to remember...'wait a minute, there was this one doctor at Centreville Urgent Care who was very concerned about me...' And then when I finally got my hands on some of my old records, there it was--yeast infections, bronchitis, strep throat, and of course the ecoli infection i cultured positive for without the corresponding elevated wbc seen in most normal people... She was working at the Urgent Care, but if she hadn't taken the time to think about what was going on with me, and alert my mother (a conversation they had in the hallway outside of the room I was in, which thankfully I overheard), I wouldn't be here today. She was the first physician to know something was wrong, and speak up about it. When I stumbled upon a more recent review written by a patient of hers that said the same positive things I felt about her, I was very glad to read she's still practicing medicine with the same heart and soul she had back when I was younger.

I was having severe knee pain when Dr. Zarick saw me at the Kaiser Urgent Care department at…read moremidnight. She listened well and prescribed a shot of Toradol followed by Relafen. I am now getting relief have hope I will soon be able to use my left leg again! I wish she could be my primary care doctor!

It depends on the services Looking for and the attitude of the staff, and also their billing…read moreprocess to your visit and acceptance of your insurance that you may have with you.

Dr. Ajmal is kind, attentive, and takes the time to explain everything clearly. I always feel cared…read morefor and well-informed after each visit. The reception staff is just as wonderful, so welcoming and friendly every time I visit. Highly recommend!