Go Solar is a locally owned business. Before the process even starts, you get the advice and knowledge of a super friendly office staff! They have a "no pressure" approach to sales. They are loaded with information about "going solar" and the benefits it has to you financially as well as your carbon footprint. The installation process takes a few months to get coordinated but as soon as the work starts, its done in around 2 days. They have an AMAZING warranty program. 25 years for all the equipment and panels! The workmanship is guaranteed for 10 years! So, with our crazy Colorado weather, they have your back! Prices vary due to the size of your home; as does the energy savings. When was the last time you bought something that guaranteed continued savings? GO SOLAR, is that purchase! If you want a "no hassle" approach to something you know you have been wanting to do anyway....call GO SOLAR! read more

I had these guys knock on my door about a week and a half ago.. At first I was hesitant.. Of course who wouldn't be with a stranger at your door.. But after speaking with their field consultants who set our first appointment I felt so comfortable. Not only did they share my vision of how I want to go solar, but they didn't pressure me into anything! After only a week I had a second appointment with a tech guy and they laid everything out on the table! I can't say enough how happy I am to be "going solar" with Go Solar Inc. Our install is set for next week and I can't tell you how ecstatic I am to have solar energy powering my home. 5 stars for these guys all the way. Great service, great people, great company! Thanks Go Solar! Keep up the great work! read more

Went from 4 stars to ZERO! We bought a full solar package from Go Solar. We've had them less than a year and half of them don't work. Solar City did the install. We have an "electrical arc" detected and we've been trying for three weeks to get someone to respond to our request for repair. No one answers so we leave messages, over a dozen, and no one will call us back. Now we're paying double! We have to pay for the inoperable solar panels and now full electric bills. Will someone help us? UPDATE: Found out the people installed our system were out of business, but once someone finally called us back (three weeks later, after filing with the BBB), then they had a repair person out fairly quickly and they did a great job. We're back to 4 starts read more

I went with this company for my solar panels, and I have mixed feelings about them. They offer a good product, and the financing is great, but the customer service is terrible. We made several appointments with their representatives to discuss rebate programs, and every time they were no call no shows... I eventually told them to stop calling me to set up appointments, and just email me the necessary information. They never emailed me! Other instances of poor customer service included not showing up for the inspection, leaving construction materials on sight, and the communication with them seemed to drop off after you sign the contract. Needless to say, I took down their trashy looking sign from my front lawn and decided that I was not going to participate in their referral program... Pros: Good Product Great Financing (2.99%) Cons: Terrible Customer Service!!!!!!!!!!! read more

DO NOT USE THIS COMPANY! They have a great product and sales pitch, but they are in bankruptcy proceedings and are hiding that information from their customers! My husband and I were over-charged by $1200 back in February, and after giving our salesman the benefit of the doubt for a couple months, he dropped off the face of the earth. Their survival strategy during these bankruptcy proceedings seems to be to avoid all contact with clients and hope their problems go away. Do NOT trust any promises or sales pitches from any representative of this company. Any attempted follow-up will be met with doors slammed in your face. read more

I was very excited to get solar put on my house. Did a lot of research and finally decided on Go Solar. Signed the contract in December and specified that I would be out of the country until the end of January. My husband was not going with me. On January 8, without any further correspondence, the install team showed up. No one called or emailed to say they were coming. They just appeared and started working. I sent emails asking them to please contact my husband to let him know when they were coming. This never happened - NOT ONCE. No communication whatsoever. They left debris in the front yard that they were asked to pick up as the crew was leaving. It took them approximately 3 weeks to get the solar panels and all the electrical installed after they told me it would take a couple of days. One of the install crew even asked for the code to our garage so he could come and go as he pleased. The structural report was not done before the install was done and was still not provided for the mid-inspection. I spoke with several people in the office after returning home. It seems the left hand never knows what the right hand is doing and even though everyone I talked to promised to "do something" about the service, no one ever did. I had to call to find out when they were going to finish work, give them the details of the failed final inspection, panels were not arranged according to the plans we didn't see until after the panels were installed and the electrical and transformer were not installed according to the plans. I called to find out when Xcel was coming out to put the meter in and was told that they had no idea, that Xcel just comes whenever they want. I called Xcel and was told that I was on the schedule for sometime the next two days. Xcel said they would have been happy to tell the solar company when they were coming. After Xcel came I called again - and again. I finally got a technician who couldn't come out but would walk me through turning on the solar system. Someone was supposed to come out and walk us through the system and the monitoring and that still hasn't happened. If you want good customer service along with your install process, Go Solar is not the company for you. Both my husband and I own our own businesses. If we treated customers the way we were treated, we would no longer be in business. Their products were some of the best from the research I did and they had the best warranty. I can't imagine that any else's customer service could be so poor though. read more

I used their marketing program referral rock in order to recommend them to a customer with two houses needing solar panels. This referral program promised A referral fee, so I went out of my way to post this on social media and to refer my friends. When a friend of mine did sign up and had to learn stalled I figured I would eventually get the referral fee. I was wrong. I've had to call multiple times, and talk to multiple people and I just get the runaround. It should be simple, I referred a customer that you requested me to refer through your program and because of that I should get a referral fee. But instead they just took the customer, installed the solar panels and then went cold on me. it doesn't matter how much I call I'm only told that as soon as they finish the second house they'll give me the fee. But the second house should've been completed months ago and I'm not quite sure as to the reason why it's not being installed, I get told something different each time - it's upsetting as I promoted them with good intentions and they can't follow through with their own program. Being that the customer referred is a friend, it's causing issues because his house has no solar being installed after months and months. read more

We went with Solar City and started the process 2 months ago. Everything was fine so we could install by the end of the year to have the rebate that is going away at the end of the year. We waited and waited had all approvals, drawing etc completed. We could not get anyone to call us back. When we finally did get a "live" person they told us they could not find the tiles for our roof. Guess what our neighbor had a Solar City person at there house the next day installing solar and they have the same roof. Not very reputable in my opinion. read more

I have never written a review of a company before but after my horrible experience with this company I decided to. After reading the reviews I decided to go with Go Solar for my installation. The salesman seemed competent and at first I felt good with my decision. Very quickly however I realized my mistake. I had a small system 3.4Kw installed and I was told by the salesman that my installation would be completed within 2 weeks. Work did not even start on my house for over 6 weeks. The project was finally completed 2 months after I signed the loan documents (I completed the paperwork on my end within a day of signing the initial contract). Every time I called the company to get an update I was told a different thing. Within a month my account was assigned to 3 different customer service reps and I had to start the whole process again. The salesman was poorly informed on how to do the financing and I had to call him multiple times to get the numbers correct on their end. I was told that I could have an outlet installed on my inverter when I signed up but upon completion the installer said that was not possible. I was told in writing that GoSolar would pay the difference in my utility company rebate because they did not energize the system before the rebate reduced. Now, 3 months later I am still trying to get the money and have been given the run-around for the past month. The customer service at Go Solar is incompetent. They do not answer or return calls or emails and voicemail boxes for the reps assigned to my account now are full and unable to receive additional responses. This company does not value its customers and should not be trusted to deliver on what they promise. read more

Lying, Manipulative, and Full of empty promises. As a former employee of this company, I felt guilty installing PV systems onto home owner's houses. I have first hand witnessed the dark side of a once promising company. A sales team comprised of men and women set out to sell the homeowner an abundance of unneeded solar panels(shade or not!) to fill the roof, and their pockets, up. I witnessed customers having no clue where they stand in the loan, installation, or contract process. Phone calls go unanswered, customers get called names by the receptionist if they ask too many questions, many completely left in the dark even if the bank has approved them for installation. Many never see the actual contract until the installation is complete. Go Solar has filed bankruptcy and completely stopped talking to many of their clients., hoping that they just disappear. The installation crew was not certified, by any means, and not even registered as apprentices. They failed to register myself and ALL their electrical crew, robbing us of experience and electrical hours that could have gained us huge career qualifications. They never filed out tax forms, when they laid off over half the install crew- we were all shocked when we filed for unemployment, NONE of our incomes had been reported and we had to prove that we worked for a company for almost a year. Shady practices and shortcuts led by owners that didn't care which directions the company went. No one took charge or had the backbone to stand up for what was right, or even what was wrong and to change it! Their marketing program, Referral Rock, was used by individuals I knew of and they NEVER paid them the 500$ referral fee. I can't believe this company is still able to operate. If you are searching for a solar company to install and regulate your home, PLEASE search for another company. There are many out there that will do a much better and more professional job! read more

The worst company I ever did business with, they knock on my door and promise an in house finance. I was excided because the payment was going to be about the same I pay Xcel . I had to be calling to get them to start the process which was slow then they say the in house is not working and they will have me sign up with Ener Bank for the loan which I did which made my payment lil higher but I took the loan. Things seem to get started, guy came out took measurements and that was it, the bank pay them about 3,500 to start and nothing to date is on my house. I'm still trying to get back money because nothing has been done. After I ask back for the money to be replace then they trying to get things started . This is since February I been trying to get Solar from them and now want to continue. All the people I started talking too is no longer working there and I might now have to seek legal advise. SMH :( .. read more

Got my panels installed about 8 months ago. The company seemed perfect. Low interest financing for 12 years instead of the 30 years found from solar city. Top notch product as well not ran in series or made in China like solar city (US made micro inverters and Sun Edison panels). Had to constantly stay on them in order for timelines to be met. They promised me a check to cover 6 months worth of payments and avoided paying me until I started talking about a breech of contract and legal action. Got my check soon after. Panels are currently installed and producing well. Got letters informing me of a chapter 11 bankruptcy, I called to see if and how it affects me, I was reassured everything was fine and it wasn't a chapter 7..... A month goes by and it is now a chapter 7, got letters informing me that if they owed me money I needed to contact their lawyers...... Good thing I got my check before they filed the ch 7! Anyways, happy with the product, customer service always seemed amazing but the speed of service and follow through were not so great. read more