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Cedarhurst, NY

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3.0 (5 reviews)
Closed • 9:00 am - 6:00 pm

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12 years ago

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6 years ago

They conveniently offer drop off for prepaid shipping for both UPS and FedEx. Their customer service could use some improvement.

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10 years ago

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12 years ago

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Staples - Long lines

Staples

(61 reviews)

I needed to make a return to Amazon and so glad that Staples now do returns as well. I realize now…read morethat Amazon and UPS are now charging for certain returns which is crazy seeing as most people use Amazon due to the easy return policy, because that's what they sold us on. But anyway, I haven't been to this Staples in a while and now they have also added a Party City section which is cool. I noticed that all Staples are doing this now. As I walked around the store, I realized that it's still cheaper to buy on Amazon because when I started to compare their prices, they were more and the availability of some products were unavailable. They are still very good for marketing and printing options. You can also sign up for TSA pre-check as well

I came to Staples to return an Amazon package, and the experience was unbelievably frustrating…read more There were around 50 people waiting in line with only ONE employee working behind the returns counter. Meanwhile, several other employees were standing around on their phones or joking with each other instead of helping. I felt bad for the one woman doing her best to handle an impossible situation by herself. It was disappointing to see such a lack of teamwork. When there's a line that long, everyone should be pitching in to help customers and support their coworker. Instead, it seemed like nobody cared. If Staples is going to accept Amazon returns, they need to staff appropriately or have employees step up when it's busy. This experience was a huge waste of time and left a very poor impression.

Go Ship - postoffices - Updated November 2026

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