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    Go Pro Solutions

    3.0 (2 reviews)

    Services - Go Pro Solutions

    Home automation repair

    Component automation

    Security monitoring services

    3 More Services

    Security system installation

    Security system repair

    Home system automation

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    Vivint

    Vivint

    (1 review)

    We were looking for the best of the best home security system. Found Vivint and loved what they had…read moreto offer. We installed 7 outdoor cameras, security system and the Works. We didn't have the cloud backup device installed because they didn't have one. So all we can do is see up to 1-2 months on our phones if that. It didn't pickup all movement even on highest sets. We called and told them in which they wanted to charge to have a tech come out. We were within our warranty period and disputed this. We were on vacation and system went down. Couldn't remotely get it up and running again. Called and explained this, they wanted to charge me for their system failure to have a tech come out under their so claimed warranty. We ended up selling the house, security system went with the sale of the house per our contract. We called to cancel services, they said we had to payoff the balance with 3rd party financing before they can cancel. So, we paid it off then called back and was told a different story. Still wouldn't cancel us. We called back a third time to cancel our end so the new owners can get set up. We got the run arounds again. Each time we spent hrs of time for nothing. Upon the last call the supervisor statues on the call with us. Finally confirming everything was paid off, then confirming we got an email about it. We finally did. Within a few minutes a rep reached out via email stating the new owners want to have the security system removed from the house. I called their bluff because the new owners bought the house because it had this system. In addition, the new owners wanted me to show them how it works. So I highly doubt that they called within minutes of our cancellation to supposedly have it removed. The new homeowner and us keep in contact. They never mentioned it to me, and if they tried to set it up and got pushback like we did then I can see them saying they want it removed. However, they wouldn't call out of the blue to just have it removed. Plus, since it's paid off, we were allowed to cancel services, they never mentioned at this time the email below. Why would I or my wife have to ask for the system be removed? Makes zero sense. Again just lies and they got caught up in it. Vivint customer service sucks. Worst we've ever experienced and paid top dollar for the system. Look elsewhere plenty of better companies out there that offer top notch services.

    From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

    Twizted Home Entertainment

    Twizted Home Entertainment

    (35 reviews)

    Avondale

    Hired Twizted Home Entertainment through Thumbtack. I thought the team was generally good to work…read morewith while the install was happening, albeit a few issues here and there. However, later found out that there was substantial damage done to one of the speakers I had installed (MSRP $999/each). I reached out to the owner and was told there was no way their team could've caused that damage and to return my products to the vendor. Pictures show this is clearly not an issue from use, as the driver is pretty much shoved in on one side. Notwithstanding, some of the work was not performed as initially discussed (i.e. ethernet cables to cameras were run outside instead of through soffits/attics), and the team was quick to make holes in the ceilings and walls (which ended up being in the wrong places). Given how things have shaken out, I cannot recommend this company for any work. Let the work speak for itself in the photos and see the other reviews online regarding damage. The free work Ron mentioned is shown below with the one ethernet cable hanging from the side of the house. I paid in full afterwards, so if I had high expectations or demands that were "met," I think the highest expectation I had was for them not to damage the very thing they're installing. I actually have texts from Mo partway into the installation where he essentially told me to install things myself because he thought they were too valuable for him to install (which was part of the services I hired them for). Also beware of some of the other positive reviews, as one just popped up that of course mentions "no holes" for similar set up and the initials match one of the employees on Yelp (Mo N.), but on Google and Thumbtack it shows two different names altogether for the same review. Seems like they're padding the reviews and photos so you won't see the work they did at my home.... They're also now threatening me via text to stop updating my reviews for calling them out. There's been a handful of 5 star reviews in the last 24 hours after posting my review used some old photos from their Thumbtack and website (which they removed and replaced).

    Twizted Home Entertainment exceeded all expectations. From start to finish, their team was…read moreincredibly thorough in helping us select the right sound equipment and integrating it seamlessly with our short throw projection TV and in-home sound system--which hadn't been working since we moved in. They didn't just stop at audio/video setup either. They connected all of our TVs, shades, and thermostats to a single, easy-to-use app on our phones, making our home smarter and more convenient than ever. Mo, in particular, was outstanding--knowledgeable, detail-oriented, and truly focused on customer service. Not only was the entire experience smooth and professional, but the cost was also significantly lower than other quotes we received. We'll definitely be using Twizted again in the future and highly recommend them to anyone looking for smart home or entertainment system services. A+ experience all around.

    Digital Home Technologies - Golf Nation Palatine

    Digital Home Technologies

    (11 reviews)

    We hired scott and this company to install EverLights on our building and the experience has been…read morehorrible. It's been 2 months and it's not done. He said it would be a one day job. He also originally said they could work with and around the scaffolding we had up but then quickly changed his mind deliberately delaying our job. Every mistake they make they blame someone else. They Say my roofer took their product out and tried to reinstall but broke it. They are trying to charge me for this when I have documentation that my roofer wasn't there the day they claim this happened. It was actually the same day he took out the stuff they his people installed in the wrong space. They sold us a product without a detailed explanation on how it works. they said they could add up lights without ever telling us that the up lights are a completely different product that works on a completely different platform and app. the intent of my original request was to have everything work in one app. This is very frustrating and This is very very poor customer service. It should have been explained in explicit detail. their people installed where it wasn't supposed to be installed and they left huge holes in my brick. It's still not patched as he said it would be. The lights worked for one day and have not worked since. My list goes on and on and if I could give them -5 I would. This has been a very negative experience.

    I'd highly recommend DHT to anyone needing a home security system. Scott, the owner, is…read moreprofessional, responsive and his staff provides excellent service. Scott went out of his way to personally install our home security system during the holiday season as he had given his installers some time off. The alarm system is great and we are pleased with the services provided.

    Go Pro Solutions - securitysystems - Updated May 2026

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