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    Go Pro Solutions

    3.0 (2 reviews)

    Services - Go Pro Solutions

    Security system installation

    Security system repair

    Security monitoring services

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    Vivint

    Vivint

    (2 reviews)

    We were looking for the best of the best home security system. Found Vivint and loved what they had…read moreto offer. We installed 7 outdoor cameras, security system and the Works. We didn't have the cloud backup device installed because they didn't have one. So all we can do is see up to 1-2 months on our phones if that. It didn't pickup all movement even on highest sets. We called and told them in which they wanted to charge to have a tech come out. We were within our warranty period and disputed this. We were on vacation and system went down. Couldn't remotely get it up and running again. Called and explained this, they wanted to charge me for their system failure to have a tech come out under their so claimed warranty. We ended up selling the house, security system went with the sale of the house per our contract. We called to cancel services, they said we had to payoff the balance with 3rd party financing before they can cancel. So, we paid it off then called back and was told a different story. Still wouldn't cancel us. We called back a third time to cancel our end so the new owners can get set up. We got the run arounds again. Each time we spent hrs of time for nothing. Upon the last call the supervisor statues on the call with us. Finally confirming everything was paid off, then confirming we got an email about it. We finally did. Within a few minutes a rep reached out via email stating the new owners want to have the security system removed from the house. I called their bluff because the new owners bought the house because it had this system. In addition, the new owners wanted me to show them how it works. So I highly doubt that they called within minutes of our cancellation to supposedly have it removed. The new homeowner and us keep in contact. They never mentioned it to me, and if they tried to set it up and got pushback like we did then I can see them saying they want it removed. However, they wouldn't call out of the blue to just have it removed. Plus, since it's paid off, we were allowed to cancel services, they never mentioned at this time the email below. Why would I or my wife have to ask for the system be removed? Makes zero sense. Again just lies and they got caught up in it. Vivint customer service sucks. Worst we've ever experienced and paid top dollar for the system. Look elsewhere plenty of better companies out there that offer top notch services.

    BEWARE!! This company REQUIRES both "date of birth" and "last four SSN digits" to set up a system…read more Any informed person knows: 1) this information is too personal for this kind of service, 2) "last 4 SSN" is as good as giving the whole SSN. I was talking with Todd over the phone and when I balked about giving him my SSN info, the line went dead. Don't give this company that kind of personal information just so they can set up a home security system that costs over $100 per month.

    Stealth Security & Home Theatre Systems - chicago cctv

    Stealth Security & Home Theatre Systems

    (5 reviews)

    Purchased 8 camera security system with 4 cameras installed initially. Installation went fine…read more One of the cameras kept disconnecting so we called for service. It was a challenge getting the guy to come out but when the Stealth owner came out we talked about adding the additional cameras. He repaired the 1 camera saying there would be no charge if we added cameras. He suggested 4 cameras, we just wanted 3 because his prices went up so there was a stale mate. He ended up sending a bill for the repair which we promptly paid. Next the app on my phone stopped working. We called so many times asking for an appointment and even said we understood there would be a cost which we'd pay. Without the app, the security system was pretty much useless since the main purpose was to view our home while away and or on vacation. NEVER did anyone return our calls. We even had others call tech support using their cell so perhaps he'd return the call to someone else. Nothing. Thought of contacting the manufacturer directly to see if there were other sales / service reps that could help us but he strips all manufacturing info from the security units. Worst company and service ever!!!!! We finally purchased a new unit (we were able to use the cameras) that we totally control. He has no admin rights or access!! We once again have security and can view remotely as well from within our home. UPDATE: in response to the comment left by owner, the payment was not delayed. We were billed quite a few weeks after I sent the text saying we were not moving for way with your proposed 4 cameras. Once we received the bill, it was promptly paid. Just as you have the right to determine who you will service and who you won't, we have the right to share our actual experience. Also, this was NOT an internet issue and with 30+ years experience in IT, we can assure all it was not an IT issue.

    Update on Stealth Security: I am still very happy with my system and appreciate the work the guys…read moreat Steath Security do! Any rare issues I have they help me right away. Still a fantastic company and recommend to anyone who wants a great security system for a great price!

    Alert Protective  - Security cameras, surveillance systems; indoor/outdoor, wired and wireless. On-site and cloud based video management portals.

    Alert Protective

    (113 reviews)

    I have used Alert since 2006 and they have been much more reliable than ADT and AT&T which I…read morepreviously used in different homes. Quick response, rare false alarms, reasonable pricing. This review is also about their tech support which we had to call for a lot in the past year: first to upgrade our system as we put it in 18 years ago; and then because we remodeled our basement so they had to come out a few times to deal with construction dust setting things off, moving motion detectors when walls were moved, adding new window contacts etc. Two of their service techs specifically are amazing: Gus and Mara. I feel extremely lucky when they send either of them out. Especially Mara. She stands out as being the most competent service tech - of *any company* I have ever dealt with. She assesses the situation, makes recommendations for better solutions, advocates for the customer if needed, and then executes the solution flawlessly, efficiently, quickly. Again shout out to Gus who is A+ but I have to give Mara an A++!

    30 year of coustore Of Alert alarm . I don't know why i still a customer they charge me for…read moreservice couple months of service and I never set the system up and running yet. I explained the system was not installed yet ! Originally the service guy ( Joe ) stated no problem i will not start billing until they set up lies more lie . the DIY system are junk ( crap )but so far they back up the shitty product . They want money and they Absolute horrible customer service .

    Umbrella Security Systems

    Umbrella Security Systems

    (2 reviews)

    Having quality security was a major priority when we established our new Headquarters in Evanston…read moreIllinois- as our team serves more the 1,600 youth and reaches more than 4,000 family members each year through afterschool and summer learning programs, clinical counseling, street outreach, and parent engagement programs. We required a system that was easy-to-use but delivered quality surveillance footage. The system was designed with panoramic or 360-degree cameras which reduced the total amount of cameras needed to cover key areas and allowed for the beauty of our facility to shine in which we were awarded Excellence in Design for New Construction at the 2017 Design Evanston Awards. Having Umbrella Technologies on the construction and planning team was of great value to our organization and after the system was turned over to our administrative team they were responsive and continued to answer all of our questions. We have on-going training planned with them & are very thankful for the video surveillance system they designed which serves to keep our staff, children and families focused on what matters. Kelli-Ann Alcott Operations Manager Youth & Opportunity United (Y.O.U.) Evanston, IL

    I've been working with Umbrella Technologies for nearly 2 years. Whenever I need something I email…read moreor call the COO and Founder Thomas Carnevale. He has always taken the time to help us with whatever we needed. On multiple occasions he took the time to do online demonstrations on their products and answer any questions that we may have had. They also provide advice on camera placement and what materials will be needed to make them operational. Thomas also does not try to up-sell or try to sell you things you don't need. He is honest with his evaluations and his quotes. Umbrella Technologies and Thomas have earned our business for all future camera purchases and I'd recommend them to other colleges or universities for Campus Security Services. Andrew Davis- Director of Campus Safety Monmouth College

    Go Pro Solutions - securitysystems - Updated September 2026

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