I've been getting my car Mobil detailed for decades. I have never paid this much and gotten such…read morepoor quality cleaning. The guys definitely mean well, but if you are someone who expects your car to actually get detailed, I would not recommend this company. I gave them some good feedback on how they could have cleaned the car better and what price point I have paid in the past, for honestly better quality cleaning, so hopefully he will reflect on that and improve in the future. Here are some photos of basic things that should have been cleaned that I had to do after paying $350. He did offer to refund me and I did not accept, I'm slightly regretting that now, but they did spend 3.5 hrs on the car so I decided to let them keep the quote they gave me. I also told them not to remove anything from the side doors but they still did.... I would give them one start but they were quick in responding and getting a next day appointment so I will give them 2 starts for that. (Edited review. I originally gave them 2 stars but after driving the car I've noticed even more things they didn't clean, like the windows. I specifically asked them to clean the marks my partner leaves on the windshield by putting her feet and toes in the glass, only to drive the car and see ALL THE MARKS STILL THERE. Don't waste your time with this company. Also the prices they have in their website do not match what they offered me in person. I will attach a photo. It states basic cleaning for 100 and enhanced cleaning for 175. He told me 250 for basic cleaning upon arrival. So changing it to 1 star)

Slims was a very easy company to work with, and so quick to respond to inquiry as they were able to…read moreschedule an appointment the same day that I reached out! I needed a quick and urgent cleanup of the interior of my friend' car and they did NOT disappoint! They were able to completely remove a large stain and smell from some chili that was spilled all over the front passenger seat and floor. They were also very professional and friendly, and it was evident that no task was too big! Thank you so much to Hector and his team!

I worked with Gerber after someone hit my car a few months ago. What was a very hectic and…read morestressful time for us as a family, turned into a really pleasant experience once Gerber got involved. There were some issues with my car being delivered by the tow company and after expressing my frustrations the manager called me directly to clarify everything and give me peace of mind. I also experienced really prompt phone calls once the appraiser started taking my car apart so I could get things going with the insurance right away (they knew I was in a time crunch, and would have a baby only a few weeks theaccident!). My car ended up being a total loss, so while they couldn't repair it they did provide me great service throughout the process!

I had a great experience here when I needed a repair on my bumper after I accidentally backed into…read morea large rock . Not only did they schedule my appointment quickly, but the quote was on par (actually a little bit lower) with another quote I received. Jeff was very helpful in explaining what would be done, and the written quote was thorough. Jeff was extra helpful when I asked if I could also have him quote out another part of the car that had some scratches and he took care of it that very same day. I would definitely recommend Gerber for someone in need of collision repair.

Good- vehicle quite clean…read moreService manager was excellent she ordered broken switch and had it installed very quickly. Not so good: at least 4 items on check list were not done, but checked off as being okay Only shown how a couple features worked. Spent over an hour researching owners manual to figure out how some features worked.

I bought a 2015 RAV-4 in Jan 2024, in 2 days the transmission went and the support arm for the…read moretrunk hatch snapped. I brought it back and they offered to replace the transmission but I opted to get another car. Bought a 2019 Jeep Compass from them in Jan 2024 and the touch screen (which controls climate, seat and wheel warmers, and all media) went out in May 2024. I had purchased a warrantee and started the process. I called every week to see when the part would arrive. On Oct 15th 2024 I was told there was a tracking number for the part and it should arrive on Oct 21. Called on the 24th and was told there is no ETA and no tracking number. Tried to call again on Nov 15th and the shop/dealership had been permanently closed along with the corporate office.

I had a little run in with a deer and needed my car repaired. Charlie and the team were great…read more Not only did they make my car look like new, it was also all shiny and clean. They handled the insurance and made the entire process quick and easy. Thanks for a job well done, I highly recommend Panorama Collision. Kim I

While visiting Rochester from Florida this summer, had a small accident and was referred to…read morePanorama Collision for an estimate. Received two other estimates as well. Panorama was extremely competitive, so I decided to have the work done there. The car came out great! They far exceeded my expectations. I would highly recommend Panorama collision. Their customer service and follow up was also outstanding. Charlie and his team were great!

Had a pretty big crease in my door from an unknown incident - my guess a kid or the wind threw open…read moretheir door into mine. Gerber did the estimate for All-State. They were upfront and honest about everything. No pressure to have the work done there, but I ended up doing it anyway because I felt good about it. They texted regularly with a link that showed where in the process it was and the current costs (insurance's, of course) as they went through the work, which I thought was great. Finished very quickly, and it looks great! It came back cleaner than I left it, which is always nice. I can't speak to how they are for major repairs, but they were certainly great for what I needed.

I took my Jeep Cherokee to Gerber through Geico after a single car accident where I scraped the…read morerear driver's side door and back panel against a construction barrier and I am so pleased with their service. They were easy to coordinate with through Geico and with Enterprise for a rental car and provided great communication on the repairs, with update phone calls on Tuesdays and Thursdays. Overall the repair took about three weeks, which was very fast, in my opinion. All of the staff that I dealt with were friendly and efficient. I highly recommend Gerber and would use them again in the future.

Currently called Bob Johnson Toyota Collision and Glass, I had a car accident in late 2023 and…read moreneeded to go here for repair earlier this year. Their quality of repair is not good and comprehensive, because I needed to head in three times for fixing every issue involved in the car accident. Poor communication efficiency and low value. Won't recommend.

I had forgotten that we had a previous vehicle repaired here with no problems…read more I had emailed about an estimate for non-insurance related body work. The manager responded and suggested I bring the car in for a possible free fix. I did bring it in. An estimate was done as well as a temporary no-charge fix. Given this experience as well as previous experience, I would return in the future should we need their services!