I recently had a problem with a rear axel flange gasket on my motorhome while traveling to Idaho…read more The location in Mt. Vernon helped me tighten all the bolts, confirmed the fluid levels were safe and suggested that if I was still having problems on the road to look up their location near Yakima. Well, that was great advice, because the gasket was still leaking when we got to Yakima. We called first thing Saturday morning and Ashley answered the phone and got us right in . After about 45 minutes we had a new gasket and no more leak and at a very reasonable price. It's this kind of friendly service and a real desire to help people that makes a business successful. Having had a great experience with the service and people at two Freightliner Northwest locations we will definitely be back and recommending their services.

From the owner: Freightliner Northwest is a full-service dealer and part of the Gordon Truck Centers Dealer Family…read morewith locations in Washington, Oregon, Idaho and Hawaii. As a full-service Freightliner, Western Star, Wilson Trailer, dealership family, GTC can sell, finance, insure and service commercial trucks for medium and heavy-duty applications. In addition, Spokane offers Trailmax, Imco, Manac & Maurer Trailers. The GTC dealer family also has three full-service body shops located in Pacific, Spokane & Ridgefield Washington. Our dealer network maintains over $22 million in all makes parts inventory and our skilled team of certified technicians can help with your commercial truck service and repair needs. Our knowledgeable sales staff will help you find the new or used commercial truck you have been searching for and our financial staff can offer you expert advice on truck loan and insurance. With locations off every major highway in the Pacific Northwest, All Roads Lead to Us!

Long story short didn't want to deal with them anymore. Have my paperwork transferred over to…read moreanother dealership and trucks plus change the amount of my trade in a 1000 less than what was on Contract I was told that everything was being transferred And nothing was going To change Unfortunately I didn't notice this In time So now i'm in the process of trying to get it made right It seems extremely illegal to go in and change a contract I would have just kept my vehicle.If that's all I was going to get for it And I told them that in the beginning It seems they were angry and tried to get back at me For bringing the car back and going somewhere else ,

Full disclosure: I am a repeat customer of this business. Also full disclosure: Like a moth to a…read moreflame, It took me a few tries to learn my lesson after getting burnt. Car Dealers, like all other businesses, provide a service that many others provide. Problem is, that this firm tends to prey on folks. I am sure that it is possible to get a good deal here - but these folks are masters of all the gross things that we hear and experience when buying a vehicle - and it just shouldn't be this way. I was transparent. Told them my downpayment, my wish and must have list, and what I was hoping to do up front. With that I found (I found - not they helped me find) three vehicles that would work. They would not divulge the price of the vehicle (red flag #1), and when I found out the price, and considered the other (and less expensive) vehicles that I chose, they told me that those vehicles were in accidents, and that I should shy away from them. (Red Flag #2). They continued to avoid the price, and when it came to my trade, they valued it at auction prices - NOT KBB, Nada, Edmunds, or others of what the vehicles trade value was - and they refused to move on the price of either vehicle (Red Flag #3). I should have exited, but I got caught up in the game. Then after all this - they would not let me take the car home (it hadn't been safety checked. The following business day they screwed around with getting the car ready. At this point, I attempted to back out of the scheme, but they stated that I had already bought the car. Here it is a week later, and I am returning the car. The bank wouldn't finance it (because they had "put too much cream in the deal" - my brother is a banker - just not auto loans). I've had the car for a week. And now I am returning it. Yes, it has been stressful, but more to the point - completely unnecessary. Rather than take in to consideration my time, and all the points, this firm (and their sister up the street) chose greed over a sale. I am not sad. I learned a valuable lesson, and they lost a customer.

Dominic Rodriguez was our sales man and he did an amazing job. He helped us out and got us into a…read moregreat car at a great price. I definitely would recomen coming to better all for your future car purchase

Not actually my experience, but rather my son. My son referred to Better All Auto Sales by a close…read moreand dear friend, which ended up being the best meeting of his life. All he wanted was someone to answer the lurking questions about price, credit, and financing. Sure, he went to his own bank, but they made him feel meaningless and unimportant failing to answer just three simple questions. Upon arriving at Better All Auto Sales, he was greeted and asked a few questions about his buying preference, later he met the owner and that's when all his headaches ended. Owner sat down with him for over an hour and went over the types of cars that were in his selected price range, the down payment needed as well as a list of financing agencies who would assist him. Brought all the information home, we went over the various payment options and two days later we went back, low and behold he found a great car, with a suitable downpayment and a sincere financing agency with terms he could afford. Thank you, Better All Auto Sales, for being generous with your time and patience in helping those who are in need of car buying assistance.

I had the pleasure of purchasing my truck from Phil. We struck a deal right away. He had the exact…read moretruck I was looking for and at the best price I've seen anywhere. He gave me my asking price for my trade. And got me the best loan rate, better then I hoped for. Super nice people ! Zero pushing deals. I drove my beautiful Truck home that day. Will do business with them again for sure ! I highly recommend them ! Thank you Phil for the great deal you gave me ! Norm.

Phil is an honest used car dealer. We highly recommend shopping there first. He didn't pressure us…read moreinto buying. He gave us a fair trade on our vehicle. He had no objection to us having our mechanic doing an inspection before deciding to buy. We were looking for a vehicle to suit our particular needs. My husband recently became disabled. Our Jeep was not roomy enough to accommodate, and difficult to load a wheelchair. We decided that a minivan would meet our requirements. I worked my way down the street, stopping at a number of used car dealers. I found a few minivans that turned out to be junk. And dealers failed to provide an online car report, which is an immediate deal breaker. Evidence of accident damage was glossed over by other used car dealers. Phil doesn't put junk on his lot. He readily provided an online report. Shop there first. We love our new (used) van!

I bought a used 2010 Subaru Outback from these guys, and after owning it for 2 years and driving…read moreover 50,000 miles on it I can confidently tell you that McKenna Motors sold me a fantastic used car at a great price. I haven't had to pay for any repairs other than the usual preventative maintenance such as the timing belt replacement. They are also extremely nice people, and definitely care about their customers. Nothing shady going on at this place, unlike some of the other dealers I visited. I would buy from McKenna Motors again in a heartbeat.

All the workers at McKenna Motors did everything they could to get me the exact car I wanted at a…read moreprice that was feasible for me. I will never go anywhere else to buy a car! I am extremely grateful. You always hear terrible things about tropes of car salesmen. McKenna Motors is nothing like that, they are truly a family there and treat you exactly like family. I am so happy to be driving such a wonderful vehicle :)

I brought my 2019 Jeep Wrangler in for a known issue where the hinges rust and cause bubbling under…read morethe paint. The dealers took photos while still in warranty. Said they put it in for a repair order. Never heard back from them, called to find out what was going on and they told me the hinges were on back order. Ok great I confirm that I'm still covered if the back order takes too long, they confirm it's from the day I submitted it. I call monthly for over a year to check on the status and it's to the point where my 5 years is up. I call up again one day and they say the order has expired and we need to resubmit the request I drive back down there and they take new photos and submit. A day or so later they call and say it's out of warranty and jeep won't fix it. I say are you kidding me I've waited over a year for this and you guys are the ones saying it's on back order and I would be covered. They give me the jeep cares customer service number because "there is nothing we can do because you're out of warranty". I call Jeep cares I argue with them for weeks about it but they say that the dealership never submitted the initial photos (like zero record, they were able to pull up a previous oil change for reference). I told them the people I've talked to for over a year on this and that they are witnesses to me taking it in. The service managers name was Rory, and I talked with Sergio each time. But because they never submitted the paperwork and photos I am on my own for Jeeps shitty quality and the dealership totally dropping the ball.

Do not recommend using the service department! We had a coupon and decided to try having the oil…read morechanged there. We booked an appointment for 10 am. They were great and let us drop off our vehicle the night before. Well 3pm rolls around and no word yet in the car being done. We called and the guy didn't know and says he will call back.... 45 mins later we call again and he still didn't know. Lucky he did find out it was done. Go in to get the car and give the coupon we had mentioned and they refused to take it! They do have a sign posted below where you stand to check out but the coupon does not say it won't be honored at some locations! Absolutely awful experience and now we are out more money than expected. Heck the coupon even says it's for Yakima but they won't take them!

I took my Camry to Bud Clary because of a check engine light. The total estimate was $576 which I…read moreapproved. Then I was told another issue happened when the technician test drove my car. Now the estimate was $1,031, which I didn't approve. Both issues, ignition coil and air/fuel sensor were on a free diagnostic report I got from an auto parts store before taking it to Bud Clary. When I picked up my car, the bill went from $576 to $628.(extra shop supplies) I paid it and tried multiple times to talk to the service manager, on the phone and in person. I did talk to the assistant service manager & gave him a letter for Brent, the service manager. The manager did not call me back. I will never do business with Bud Clary again.

After 12 years of buying two new Toyota Sienna vans at this dealership, and having all of their…read moreservice done in their service department, we have left them. Why? They greedily tacked on a $64 charge for 'shop supplies' onto a transmission service of $499. They would not budge when I objected to the high charge, so we are moving on.