Full disclosure: I am a repeat customer of this business. Also full disclosure: Like a moth to a…read moreflame, It took me a few tries to learn my lesson after getting burnt. Car Dealers, like all other businesses, provide a service that many others provide. Problem is, that this firm tends to prey on folks. I am sure that it is possible to get a good deal here - but these folks are masters of all the gross things that we hear and experience when buying a vehicle - and it just shouldn't be this way. I was transparent. Told them my downpayment, my wish and must have list, and what I was hoping to do up front. With that I found (I found - not they helped me find) three vehicles that would work. They would not divulge the price of the vehicle (red flag #1), and when I found out the price, and considered the other (and less expensive) vehicles that I chose, they told me that those vehicles were in accidents, and that I should shy away from them. (Red Flag #2). They continued to avoid the price, and when it came to my trade, they valued it at auction prices - NOT KBB, Nada, Edmunds, or others of what the vehicles trade value was - and they refused to move on the price of either vehicle (Red Flag #3). I should have exited, but I got caught up in the game. Then after all this - they would not let me take the car home (it hadn't been safety checked. The following business day they screwed around with getting the car ready. At this point, I attempted to back out of the scheme, but they stated that I had already bought the car. Here it is a week later, and I am returning the car. The bank wouldn't finance it (because they had "put too much cream in the deal" - my brother is a banker - just not auto loans). I've had the car for a week. And now I am returning it. Yes, it has been stressful, but more to the point - completely unnecessary. Rather than take in to consideration my time, and all the points, this firm (and their sister up the street) chose greed over a sale. I am not sad. I learned a valuable lesson, and they lost a customer.

Long story short didn't want to deal with them anymore. Have my paperwork transferred over to…read moreanother dealership and trucks plus change the amount of my trade in a 1000 less than what was on Contract I was told that everything was being transferred And nothing was going To change Unfortunately I didn't notice this In time So now i'm in the process of trying to get it made right It seems extremely illegal to go in and change a contract I would have just kept my vehicle.If that's all I was going to get for it And I told them that in the beginning It seems they were angry and tried to get back at me For bringing the car back and going somewhere else ,

Dominic Rodriguez was our sales man and he did an amazing job. He helped us out and got us into a…read moregreat car at a great price. I definitely would recomen coming to better all for your future car purchase

Not actually my experience, but rather my son. My son referred to Better All Auto Sales by a close…read moreand dear friend, which ended up being the best meeting of his life. All he wanted was someone to answer the lurking questions about price, credit, and financing. Sure, he went to his own bank, but they made him feel meaningless and unimportant failing to answer just three simple questions. Upon arriving at Better All Auto Sales, he was greeted and asked a few questions about his buying preference, later he met the owner and that's when all his headaches ended. Owner sat down with him for over an hour and went over the types of cars that were in his selected price range, the down payment needed as well as a list of financing agencies who would assist him. Brought all the information home, we went over the various payment options and two days later we went back, low and behold he found a great car, with a suitable downpayment and a sincere financing agency with terms he could afford. Thank you, Better All Auto Sales, for being generous with your time and patience in helping those who are in need of car buying assistance.

I had the pleasure of purchasing my truck from Phil. We struck a deal right away. He had the exact…read moretruck I was looking for and at the best price I've seen anywhere. He gave me my asking price for my trade. And got me the best loan rate, better then I hoped for. Super nice people ! Zero pushing deals. I drove my beautiful Truck home that day. Will do business with them again for sure ! I highly recommend them ! Thank you Phil for the great deal you gave me ! Norm.

Phil is an honest used car dealer. We highly recommend shopping there first. He didn't pressure us…read moreinto buying. He gave us a fair trade on our vehicle. He had no objection to us having our mechanic doing an inspection before deciding to buy. We were looking for a vehicle to suit our particular needs. My husband recently became disabled. Our Jeep was not roomy enough to accommodate, and difficult to load a wheelchair. We decided that a minivan would meet our requirements. I worked my way down the street, stopping at a number of used car dealers. I found a few minivans that turned out to be junk. And dealers failed to provide an online car report, which is an immediate deal breaker. Evidence of accident damage was glossed over by other used car dealers. Phil doesn't put junk on his lot. He readily provided an online report. Shop there first. We love our new (used) van!

I bought a used 2010 Subaru Outback from these guys, and after owning it for 2 years and driving…read moreover 50,000 miles on it I can confidently tell you that McKenna Motors sold me a fantastic used car at a great price. I haven't had to pay for any repairs other than the usual preventative maintenance such as the timing belt replacement. They are also extremely nice people, and definitely care about their customers. Nothing shady going on at this place, unlike some of the other dealers I visited. I would buy from McKenna Motors again in a heartbeat.

All the workers at McKenna Motors did everything they could to get me the exact car I wanted at a…read moreprice that was feasible for me. I will never go anywhere else to buy a car! I am extremely grateful. You always hear terrible things about tropes of car salesmen. McKenna Motors is nothing like that, they are truly a family there and treat you exactly like family. I am so happy to be driving such a wonderful vehicle :)

I scheduled an appt to get one thing fixed, also to get a review on things that I need to get my…read morecar in better condition it took 4 hours and 15 mins to get a call saying what I need to get and whats going on. I leave and the fact that it's still not in working condition is so annoying I called to get something fixed and they charge me 200 to tell me what's wrong with it but I already knew what was wrong I made the appt to get it fixed. instead I pay to get it looked at what happened to getting an actual service done??????? I came in to also get a diagnostic but how did you miscommunicate my reason for coming. just wow.

I brought my 2019 Jeep Wrangler in for a known issue where the hinges rust and cause bubbling under…read morethe paint. The dealers took photos while still in warranty. Said they put it in for a repair order. Never heard back from them, called to find out what was going on and they told me the hinges were on back order. Ok great I confirm that I'm still covered if the back order takes too long, they confirm it's from the day I submitted it. I call monthly for over a year to check on the status and it's to the point where my 5 years is up. I call up again one day and they say the order has expired and we need to resubmit the request I drive back down there and they take new photos and submit. A day or so later they call and say it's out of warranty and jeep won't fix it. I say are you kidding me I've waited over a year for this and you guys are the ones saying it's on back order and I would be covered. They give me the jeep cares customer service number because "there is nothing we can do because you're out of warranty". I call Jeep cares I argue with them for weeks about it but they say that the dealership never submitted the initial photos (like zero record, they were able to pull up a previous oil change for reference). I told them the people I've talked to for over a year on this and that they are witnesses to me taking it in. The service managers name was Rory, and I talked with Sergio each time. But because they never submitted the paperwork and photos I am on my own for Jeeps shitty quality and the dealership totally dropping the ball.