I had the pleasure of purchasing my truck from Phil. We struck a deal right away. He had the exact…read moretruck I was looking for and at the best price I've seen anywhere. He gave me my asking price for my trade. And got me the best loan rate, better then I hoped for. Super nice people ! Zero pushing deals. I drove my beautiful Truck home that day. Will do business with them again for sure ! I highly recommend them ! Thank you Phil for the great deal you gave me ! Norm.

Phil is an honest used car dealer. We highly recommend shopping there first. He didn't pressure us…read moreinto buying. He gave us a fair trade on our vehicle. He had no objection to us having our mechanic doing an inspection before deciding to buy. We were looking for a vehicle to suit our particular needs. My husband recently became disabled. Our Jeep was not roomy enough to accommodate, and difficult to load a wheelchair. We decided that a minivan would meet our requirements. I worked my way down the street, stopping at a number of used car dealers. I found a few minivans that turned out to be junk. And dealers failed to provide an online car report, which is an immediate deal breaker. Evidence of accident damage was glossed over by other used car dealers. Phil doesn't put junk on his lot. He readily provided an online report. Shop there first. We love our new (used) van!

I brought my 2019 Jeep Wrangler in for a known issue where the hinges rust and cause bubbling under…read morethe paint. The dealers took photos while still in warranty. Said they put it in for a repair order. Never heard back from them, called to find out what was going on and they told me the hinges were on back order. Ok great I confirm that I'm still covered if the back order takes too long, they confirm it's from the day I submitted it. I call monthly for over a year to check on the status and it's to the point where my 5 years is up. I call up again one day and they say the order has expired and we need to resubmit the request I drive back down there and they take new photos and submit. A day or so later they call and say it's out of warranty and jeep won't fix it. I say are you kidding me I've waited over a year for this and you guys are the ones saying it's on back order and I would be covered. They give me the jeep cares customer service number because "there is nothing we can do because you're out of warranty". I call Jeep cares I argue with them for weeks about it but they say that the dealership never submitted the initial photos (like zero record, they were able to pull up a previous oil change for reference). I told them the people I've talked to for over a year on this and that they are witnesses to me taking it in. The service managers name was Rory, and I talked with Sergio each time. But because they never submitted the paperwork and photos I am on my own for Jeeps shitty quality and the dealership totally dropping the ball.

Do not recommend using the service department! We had a coupon and decided to try having the oil…read morechanged there. We booked an appointment for 10 am. They were great and let us drop off our vehicle the night before. Well 3pm rolls around and no word yet in the car being done. We called and the guy didn't know and says he will call back.... 45 mins later we call again and he still didn't know. Lucky he did find out it was done. Go in to get the car and give the coupon we had mentioned and they refused to take it! They do have a sign posted below where you stand to check out but the coupon does not say it won't be honored at some locations! Absolutely awful experience and now we are out more money than expected. Heck the coupon even says it's for Yakima but they won't take them!

I took my Camry to Bud Clary because of a check engine light. The total estimate was $576 which I…read moreapproved. Then I was told another issue happened when the technician test drove my car. Now the estimate was $1,031, which I didn't approve. Both issues, ignition coil and air/fuel sensor were on a free diagnostic report I got from an auto parts store before taking it to Bud Clary. When I picked up my car, the bill went from $576 to $628.(extra shop supplies) I paid it and tried multiple times to talk to the service manager, on the phone and in person. I did talk to the assistant service manager & gave him a letter for Brent, the service manager. The manager did not call me back. I will never do business with Bud Clary again.

After 12 years of buying two new Toyota Sienna vans at this dealership, and having all of their…read moreservice done in their service department, we have left them. Why? They greedily tacked on a $64 charge for 'shop supplies' onto a transmission service of $499. They would not budge when I objected to the high charge, so we are moving on.

Great place to buy a car.. Thank you to Nestor for the…read morewonderful Lexus 350 Sport. I love the red interior design. Would highly recommend

Terrible cars would go anywhere else, already jad to put 3k into the car and hasn't been 2 months…read more They don't care about the customers just getting rid of the cars i would go anywhere else.

We bought a 2021 Subaru accent limited from Mccurley and the buying experience was really good. We…read morereally like the salesman Dillon and when a problem arose he and his manager Mike Hanks took care of it for us and we are happy with the way everything turned out. Thanks Dillon and Mike. We really like the car and we would definitely buy from Mccurley Subaru again.

The salesman was great the car buying experience was okay. The finance and documents team needs a…read morecourse in customer service. Took many email and phone calls to finally figure out that they forget to send my paperwork to the DMV so I couldn't register it. Now I am out an extra $70 buying trip permits to legally drive the car. They didn't offer an apology or reimbursement. Not very professional so can't recommend. ***Response: My last response to Elton was via email a month ago letting him know I would be out an extra $70 as well as two extra trips to the DMV which is a real hassle for me as there is no DMV in my rural town. If you want to compensate me for this you have my address. Thank you. ***Response 2: I responded via text message to your cell phone. As of today the DMV has either not received the paperwork or hasn't processed it yet, they could not tell me which. So today, almost two months later I had to buy another trip permit to legally drive the car that isn't even registered in my name yet. I have missed 2 half days of work to stand in line at the DMV which I will have to do again before this trip permit expires to get it registered if they finally have the paperwork. I sent you picture copies of the DMV receipts as proof to your cell.

Horrible business and customer service, I tried calling them on different occasions because I had…read moreto speak with the finance guy and instead of letting me know that he was busy and to call later they would leave me on hold for more than 10 minutes. My car is presenting some problems and since I have my service contract I went in because I didn't know they are not the ones who fixes them but instead of helping me or tell me that in order to fix my car I have to take it to any mechanic shop they would try to sell me another car and insist on me trading in my car even after telling them that I don't want to trade it in. In the end they didn't gave me any information about where could I take my car or what I could do and just told me to go back if I changed my mind about trading my car.

Big Thanks to the new guy Anthony Garrett for making my purchase easy. I was hesitant at first. Him…read moreand The Owner made things convincing for me. I was able to get out of my dreadful 2012 Chrysler 200, which constantly broke down. And into a Newer 2021 KIA Sportage S. It's a decision I have been working on for 4 months. Thanks a bunch Own A Car and Anthony Garrett. You guys hired the right person.

BEWARE - SCAM ALERT! Do not trust this dealership. They post…read morepictures of incredible classic cars at prices that seem too good to be true -- because they are. I spoke with Michael Dodson, who sent me photos and a video that were actually taken from another dealer who had sold that car last year. He even included a picture of a car title supposedly showing Frank's Auto as the owner -- something that never legitimately happens. This business is not honest. They misrepresent vehicles and attempt to mislead buyers. Do not do any business with these guys!

Wired this company 19000 on August 22 promised the car Monday 25th then 26th then 27th . Now phone…read moredoesn't answer and website is down. I'm in Virginia. Can anyone help.757-943-7972 Mike

I found a red 2018 VW BEETLE..1 owner Financial negoations…read morewere great They actually delivered the Bug To my house in Spokane ...I had a local 5Mile Auto Repair totally check it out... No issues at all It was my trade in for a 2023 Chevy Equinox with 12 miles on it Loved that BEETLE

bought 3 cars from SH, the last time was the last time!…read moretraded in a 2019 infinity QX60 and bought a $35K 2022 Subaru Ascent which is a beautiful car, now, here's the rub.......I just filled up the tank the day before in the Infinity, as my wife was leaving with her new Subaru she seen it was on fumes, at this time she was told sorry but we can't help you, all I have to say, they're lucky I wasn't still there or else we would have packed the Infinity back up and went down the road! Ps. I'm in a similar industry and I would have never let that happen.

Used car dealer. Some are great, some not so much. The more experience you have with them, the…read moremore you know what to expect. Unfortunately, my college age son has never dealt with used car dealers before. I sent him to Bbl because they had a car on the lot that I felt was a good deal financially. They took it for a test drive, and afterwards spotted a different car and took that one for a test drive. They fell in love and decided that that was the car they wanted. Of course it cost more than my budget, but they loved it, so I told them to request a Carfax and if everything looked good I would purchase it for them. They asked about the Carfax, and the dealer told them that he had a copy and made it seem like it was no big deal. Of course, my son didn't realize that he should have looked at it in person. I pulled up the Blue Book Value based upon the information I had. The car had abnormally low mileage and for this reason, the dealership wanted to charge extra. I felt that was reasonable. Once they had purchased the car and had driven back home, I pulled a Carfax on it just to keep in my file. I could have kicked myself! Not only was the title not clean, but there was odometer fraud listed right there in big red letters. The dealer of course, had no problem selling this car to my young son who was completely clueless about the entire process. I called Nissan to see if they could find out the actual mileage from within the computer system, but the car is too old. If I lived closer to this dealer (I'm 8 hours away) I would have taken this car back in a heartbeat! Ask to see the Carfax!!

We found the specific make and model used car that we'd been looking for at BBL. We wanted low…read moremiles, a car that had not been modified by previous owners, and fewer previous owners. I called Robert and talked to him about the car, and he assured me what was posted on their site about the car was legitimate and that the car had been completely gone through by his mechanics. He had run a title search on the car and verified a single owner. He also assured me if there was major engine or transition issues, for example, that he would take care of them. Sight unseen, I put down a deposit as earnest money and planned to fly to Yakima the next weekend. Robert told he that he'd have someone pick me up at the airport, but that I should call that morning with my arrival information. I was met at the airport by Robert, Jr. with the car we were interested in, so I got my test drive on the way back to the lot. I later told my wife that the entire purchase process was very positive. Robert, his son, and their staff were courteous, polite, and I could tell from all of my conversations that Robert's word stands. I completely got the sense from my interactions that this is a family-run business success story (confirmed by others that I talked to in Yakima). BBL has a lot of used cars, a nice facility, and quite a few people busy working there. They buy cars from all over the west coast, and they do sell them (and ship them) to buyers out of state. The sales transaction was painless, and I was well taken care of. There was never any pressure or "slick" talk. I would recommend working with these folks. The drive home in the new car, by the way, was terrific. We got the right car from the right people.