I had the pleasure of purchasing my truck from Phil. We struck a deal right away. He had the exact…read moretruck I was looking for and at the best price I've seen anywhere. He gave me my asking price for my trade. And got me the best loan rate, better then I hoped for. Super nice people ! Zero pushing deals. I drove my beautiful Truck home that day. Will do business with them again for sure ! I highly recommend them ! Thank you Phil for the great deal you gave me ! Norm.

Phil is an honest used car dealer. We highly recommend shopping there first. He didn't pressure us…read moreinto buying. He gave us a fair trade on our vehicle. He had no objection to us having our mechanic doing an inspection before deciding to buy. We were looking for a vehicle to suit our particular needs. My husband recently became disabled. Our Jeep was not roomy enough to accommodate, and difficult to load a wheelchair. We decided that a minivan would meet our requirements. I worked my way down the street, stopping at a number of used car dealers. I found a few minivans that turned out to be junk. And dealers failed to provide an online car report, which is an immediate deal breaker. Evidence of accident damage was glossed over by other used car dealers. Phil doesn't put junk on his lot. He readily provided an online report. Shop there first. We love our new (used) van!

I started shopping for a Jeep Wrangler back in June. I did my research, rented a wrangler to test…read moredrive and knew the exact trim I wanted. I did my homework on purchase strategies and what to look out for during the sales process. I had numbers in hand and my Google spreadsheet (yep, nerd) ready to go. I was not looking to low ball an offer (even during COVID), but a fair price for both myself and the dealership. No games. No BS. I have the money, let's do a quick sale. It's never easy nor quick, until you find the right dealership to work with. It took a total of two months of haggling with other dealerships and no car in return. It took only a couple hours with Yakima CDJR. I wish I had found them earlier in my search. It would have saved me a lot of time, frustration and stress. I started local in CA and had to expand to WA, OR, ID, NV, AZ and UT. I was thrown what felt like every sales 101 strategy, scam, dishonesty, nickel and dime, etc. tactic. My credit was pulled twice and when it came down to the paperwork, the other dealerships would swing a bait and switch magic trick (feel free to contact me privately on who not to deal with). I can't say this enough. I was extremely happy working with Yakima CDJR. What took other dealerships multiple days/weeks of negotiation, took Yakima CDJR a couple hours to finalize. Seriously, no games. It was that easy. My salesman was James Gillum. I highly highly highly recommend working with. He was honest and upfront. James will stay in touch with you and keep you informed every step of the way. He will go out of his way to make sure things are moving along. He shipped my wrangler from WA to CA and made sure that I was comfortable. When you're happy with the deal and you can hear the excitement of the sale from your salesman as well, it's such a reassuring feeling that the entire process was great on all ends. Thank you again Yakima CDJR and THANK YOU James! I will definitely be working with you on my next purchase.

Heads up people, Never going back to Yakima Chrysler Jeep Dodge Ram Fiat service department!!…read moreLesson learned at my expense, not only do they overcharge but also lied to me about no software updates on my Jeep transmission and didn't recommend oil change even though 97865 miles on, said it was a lifetime oil even though I had mentioned that jeep had a couple of hard down shifts and service manager stated I needed a new transmission $13000. ! I paid their charge of $248. And took it to Speck motors In Sunnyside, had two transmission updates-ECU and PCM ! Drains and refill, absolutely no issues, never go to Yakima Chrysler Again!!!

In August, 2025 we purchased a 2014 Ford Explorer from Bud Clary Toyota of Yakima. We were allowed…read moreto test drive only a short distance which did not take into consideration the entire operating systems. The Order of Saint Patrick, a Catholic 201c3 dedicated to providing a safe living space for veterans in a tiny home community, issued a check for $5000 as a downpayment on the $9000 price. We also bought a warranty for $3000. They had us finance the loan through their bank and not ours. We drove the vehicle home and found there were serious issues with the vehicle. We returned and rather than turning the vehicle back to them, they agreed to have repairs made at their Ford dealership in Moses Lake, WA. That dealership had the vehicle for three weeks after we went through a fiasco where the appointment had been made at their Chevrolet dealership in Moses Lake (who said they could not work on the vehicle. and sent us over to the Ford dealership instead). We retrieved the vehicle three weeks later only to discover the repairs had not been made. Bud Clary Toyora was confronted with the evidence and facts, they then agreed to have the vehicle repaired at the East Wenatchee Ford dealership, calling to make the appointment and guaranteed payment. Once diagnostics was completed and the estimate of repairs was given to Bud Clary Toyota, they became a ghost. To make a long story short, we have found it necessary to file a lawsuit in Grant County Washington State against this dealership and have a court date. We strongly suggest you not put your hard-earned cash into the hands of a company that would steal from veterans and God. The charism, or mission of The Order of Saint Patrick is to provide safe haven living space in a tiny home community specifically for veterans in the mountains of New Mexico.

I made a mistake of going back to Clary Toyota another hybrid, and I was assured that some of the…read morethings that I had talked to him about such as the crappy tire they gave a new car was taken care of, so I wouldn't have to worry about it this time I put $10,000 down on a $30,000 car 2025 Toyota Camry hybrid and I have less than 40,000 miles on the car after taking it to get the oil changed and the other maintenance crap they're supposed to do for preventive care I was informed for my wife was informed that our tires needed to be changed now remember this is a car that we bought 2025 issue I have already brought up with them on the last car I bought about the tires being crapped on a new car and to be changed before it should've been. If you go ahead and buy the cheapest, steel belt radio you will find out with the losses they have to be guaranteed for at least 50,000 miles. I normally buy the 80,000 mile tires and they usually last quite a bit longer because we only use it to go back-and-forth to work or to the store or doctors appointment. Please remember that this is less than 40,000 miles on our car and we are already having bare spots on the tire as well as the steel belt showing they quoted a price of over $1000 to replace the tires. I guess I was screwed over again because I believe what they had told me that they were not selling the same cheap tire as they did the first time to me on this brand new car. Less than 40,000 miles later after getting all the maintenance I'm supposed to get informed that the tires are dangerous and it has to be changed. I'm getting really sick of being straight over firstly, we have gotten into a place in America where everyone wants to make their fortune on the back of the working man worse than that on the back retired disabled people like me. I am a veteran and I deserve better. They didn't just cheat me they lied to me to get to trust them again my wife called Costco, Walmart, and Les Schwab to price tires. Every place that we called quoted far less then the over 1000. To get tires replaced and that was for 80,000 mile steel belted radials with mounting and balancing and road hazard. You get none of this at Clary Toyota. So instead of arguing, an argument cannot be won with dishonest people. I set up an appointment at Costco to get my tires changed today so that I do not have to let my family ride around on dangerous tires. I just wanna let you all know this before you go to buy a new car they will deceive you. You will not get what you pay for and if you're anything like my family Covid pretty much bankrupt us so you can almost guaranteed to be paying a ridiculously high interest rate even at $10,000 down. By the time I pay for this $30,000 card with the interest rate they gave me I will be paying over $40,000 for this car. All Thanks to a wonderful government who played at Covid game to steal an election and to allow people like this car dealership to cheat people every chance they get. Buyers beware I don't know where you can go to get treated fairly and to get an honest exchange for your money, but I'm still praying to God America can find his way back and at least my kids will have a fighting chance to live free and hopefully to know the America I knew as a child. I'm going to Costco to spend a little over $600 for 80,000 tires. I guess that is a thank you for doing business with us from from Bud Clary Toyota.

Great place to buy a car.. Thank you to Nestor for the…read morewonderful Lexus 350 Sport. I love the red interior design. Would highly recommend

Terrible cars would go anywhere else, already jad to put 3k into the car and hasn't been 2 months…read more They don't care about the customers just getting rid of the cars i would go anywhere else.

Nice vehicles. Nice salesman. Ascent made our top 3. Chose a different vehicle at another dealer.read more

The salesman was great the car buying experience was okay. The finance and documents team needs a…read morecourse in customer service. Took many email and phone calls to finally figure out that they forget to send my paperwork to the DMV so I couldn't register it. Now I am out an extra $70 buying trip permits to legally drive the car. They didn't offer an apology or reimbursement. Not very professional so can't recommend. ***Response: My last response to Elton was via email a month ago letting him know I would be out an extra $70 as well as two extra trips to the DMV which is a real hassle for me as there is no DMV in my rural town. If you want to compensate me for this you have my address. Thank you. ***Response 2: I responded via text message to your cell phone. As of today the DMV has either not received the paperwork or hasn't processed it yet, they could not tell me which. So today, almost two months later I had to buy another trip permit to legally drive the car that isn't even registered in my name yet. I have missed 2 half days of work to stand in line at the DMV which I will have to do again before this trip permit expires to get it registered if they finally have the paperwork. I sent you picture copies of the DMV receipts as proof to your cell.

Horrible business and customer service, I tried calling them on different occasions because I had…read moreto speak with the finance guy and instead of letting me know that he was busy and to call later they would leave me on hold for more than 10 minutes. My car is presenting some problems and since I have my service contract I went in because I didn't know they are not the ones who fixes them but instead of helping me or tell me that in order to fix my car I have to take it to any mechanic shop they would try to sell me another car and insist on me trading in my car even after telling them that I don't want to trade it in. In the end they didn't gave me any information about where could I take my car or what I could do and just told me to go back if I changed my mind about trading my car.

Big Thanks to the new guy Anthony Garrett for making my purchase easy. I was hesitant at first. Him…read moreand The Owner made things convincing for me. I was able to get out of my dreadful 2012 Chrysler 200, which constantly broke down. And into a Newer 2021 KIA Sportage S. It's a decision I have been working on for 4 months. Thanks a bunch Own A Car and Anthony Garrett. You guys hired the right person.

BEWARE - SCAM ALERT! Do not trust this dealership. They post…read morepictures of incredible classic cars at prices that seem too good to be true -- because they are. I spoke with Michael Dodson, who sent me photos and a video that were actually taken from another dealer who had sold that car last year. He even included a picture of a car title supposedly showing Frank's Auto as the owner -- something that never legitimately happens. This business is not honest. They misrepresent vehicles and attempt to mislead buyers. Do not do any business with these guys!

Wired this company 19000 on August 22 promised the car Monday 25th then 26th then 27th . Now phone…read moredoesn't answer and website is down. I'm in Virginia. Can anyone help.757-943-7972 Mike

I found a red 2018 VW BEETLE..1 owner Financial negoations…read morewere great They actually delivered the Bug To my house in Spokane ...I had a local 5Mile Auto Repair totally check it out... No issues at all It was my trade in for a 2023 Chevy Equinox with 12 miles on it Loved that BEETLE

I stopped by to see if they could assist with a warning light as I was traveling through Yakima…read morefrom California. The jerk in the service department was quite rude and told me to make an appointment for next week. I explained my situation and he said" Oh Well"!,, we have 40 appointment a day and there are no openings. He would not even look at the warning light. Just told me to make an appointment for next week. And again,, I was passing through and wanted to make sure there was not a major issue. I've heard rumors about Steve Hahn's Customer Service,, now I got a first hand experience. Word of mouth is the best advertisement. Good Bye Steve Hahn's Kia.

Chris was very personable and helpful in so many ways! They don't carry a huge inventory but he had…read moreexactly what we needed. I bet if you can't find what you need, he could find it for you. He cared about our needs , which made the buying experience unstressful.

Used car dealer. Some are great, some not so much. The more experience you have with them, the…read moremore you know what to expect. Unfortunately, my college age son has never dealt with used car dealers before. I sent him to Bbl because they had a car on the lot that I felt was a good deal financially. They took it for a test drive, and afterwards spotted a different car and took that one for a test drive. They fell in love and decided that that was the car they wanted. Of course it cost more than my budget, but they loved it, so I told them to request a Carfax and if everything looked good I would purchase it for them. They asked about the Carfax, and the dealer told them that he had a copy and made it seem like it was no big deal. Of course, my son didn't realize that he should have looked at it in person. I pulled up the Blue Book Value based upon the information I had. The car had abnormally low mileage and for this reason, the dealership wanted to charge extra. I felt that was reasonable. Once they had purchased the car and had driven back home, I pulled a Carfax on it just to keep in my file. I could have kicked myself! Not only was the title not clean, but there was odometer fraud listed right there in big red letters. The dealer of course, had no problem selling this car to my young son who was completely clueless about the entire process. I called Nissan to see if they could find out the actual mileage from within the computer system, but the car is too old. If I lived closer to this dealer (I'm 8 hours away) I would have taken this car back in a heartbeat! Ask to see the Carfax!!

We found the specific make and model used car that we'd been looking for at BBL. We wanted low…read moremiles, a car that had not been modified by previous owners, and fewer previous owners. I called Robert and talked to him about the car, and he assured me what was posted on their site about the car was legitimate and that the car had been completely gone through by his mechanics. He had run a title search on the car and verified a single owner. He also assured me if there was major engine or transition issues, for example, that he would take care of them. Sight unseen, I put down a deposit as earnest money and planned to fly to Yakima the next weekend. Robert told he that he'd have someone pick me up at the airport, but that I should call that morning with my arrival information. I was met at the airport by Robert, Jr. with the car we were interested in, so I got my test drive on the way back to the lot. I later told my wife that the entire purchase process was very positive. Robert, his son, and their staff were courteous, polite, and I could tell from all of my conversations that Robert's word stands. I completely got the sense from my interactions that this is a family-run business success story (confirmed by others that I talked to in Yakima). BBL has a lot of used cars, a nice facility, and quite a few people busy working there. They buy cars from all over the west coast, and they do sell them (and ship them) to buyers out of state. The sales transaction was painless, and I was well taken care of. There was never any pressure or "slick" talk. I would recommend working with these folks. The drive home in the new car, by the way, was terrific. We got the right car from the right people.