I used to come in here all the time for the convenience. Now anytime I come in they harass you with sales. Ordering my stuff online or getting it from other stores now. I don't want to be harassed when I shop I just want to shop and pay the little extra price for convenience but now it's not a good experience. Then even when you say no they keep trying and are passive aggressive when you say no like three times. read more

Excellent customer service! The sales associate was very helpful and knowledgeable from start to end.

First of all, the door was still locked at 10:15am when I got there. I wanted to buy a box of Barebells protein bars, had a coupon for $10 and also a reward for $5. Since there were no sealed boxes in stock, he said he couldn't give me the box price. Then for 12 barebells, he charged me over $85. I told him that was ridiculous and to charge me again. He then came up with $36, then finally agreed to charge me the box price. It took quite a while to get to this point, so I'm only giving this store one star. Also because the guy didn't open it at the correct time. $85 for a box of protein bars????? Ridiculous read more

Drove here at 11am. Sat here for 15 mins. Back office light is on and the main lights are off. This is ridiculous and seems to be a trend based on other reviews. Maybe ensure your staff is here to open when it's supposed to be. read more

"I've only worked here two weeks" says the guy who was utterly unable to help the customer before me. Turns out, he's unable to help anyone. Shelves are bare. Stock has been delivered, but is still in boxes blocking the aisles. So, they may have what you want, but are unable to sell it to you. Awful business practice. read more

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This place is the biggest dumpster fire of a GNC I've ever been to. Apparently they work on their own hours. Been sitting in the parking lot for 45 minutes after they opened and the door is still locked while employees are walking around inside. read more

Colleen is very rude, passive aggressive and pushy. If I don't want to give you my email don't try to pressure me and get super rude when I don't want to give it to you. I don't want emails from GNC lmao. Telling me "clear communication is what we need here" when I said "I'm okay, thank you." When she asked if I wanted a bag is just so odd? Like genuinely confused why she was so irritable read more

2 workers today, 1 guy and 1 girl.. the guy helped another customer that came in AFTER me. & The girl couldn't have been anymore rude about a question I had! I left right away, I'll spend my money somewhere with a kind and helpful staff. read more

I went in and spent more money than expected but honestly I can't complain. Colleen was such a great sells woman and made sure I knew what I was buying and helped me on my fitness journey! She was a terrific person very upbeat and she made me walk out happy that I spent money lol. She was great and she made my whole experience wonderful. read more

Stopped into this location because I was in the neighborhood and completely exhausted and wanted an energy drink, but I don't think I'll be going back. Colleen was definitely knowledgeable about the current promos and location of products, but I was super put off by how pushy and passive aggressive she was. I understand trying to get new email signups, but there's no reason to respond, "It's not okay, but I guess I have to let it slide" when someone says "it's okay" on buying more and/or signing up for email rewards. "It helps me" isn't an acceptable reason for me to sign up either. If you just want an energy drink and a protein bar, I suggest just going next door to Target. read more

Terrible customer service. I walk in the girl says hello and I say hello back, me being softspoken on top of the fact she said it from across the room I guess she did not hear me so she says to me "Hello, can you not speak?" I was taken aback and she said it's common courtesy to say hello back. Just because she did not hear me say it back does not mean it wasnt said. She said she could not serve me and asked me to leave. Terrible experience. read more

I have been going to this store for two years I live down the street and I am a long time Pro member. I don't get why people on here are bashing Colleen she is amazing Im glad she is there every-time I go there. She is so helpful, I think everyone on here might be a little bit soft because after going here for so long that is just her sense of humor. She is very nice to me always and always helps me save money. Seriously ignore these babies on here she just has a sarcastic sense of humor she is not being "aggressive" or "pushy" she is just being silly. You guys need to get back in the gym and grow a pair. read more

If you want good service, this gnc employees are great with asking you if you need anything or letting us know if there's a clearance going. Great people. read more

Colleen was very insightful, helpful & made my shopping experience pleasurable. I will definitely be back soon! -Brandon read more

I got into working out and three times I went here they just tell me what to buy instead of explaining to me what does what it or what works especially I'm new to this. I bought a pre workout and instead of telling me how it works and breaking it down for me they just wanted to make a sell. Didn't know that I have to wait 30 to 60 min before a workout. I took some and started working out and now my skin is on fire. I feel all itchy and my skin is all irritated. I was lookin like a damn cracked head in the gym and people staring at me. Thx GNC for making me look like a cracked head. read more

Although this retail location appears to be stocked with merchandise, the staff seems disinterested in helping. They would prefer to assist clientele who are on the thinner / fitter/ younger side of life. Anything else they really don't have the attention span for. As witnessed on multiple visits. [Head Shake] Before I dropped a chunk of mass I ventured into this store. I would have spent the world and the moon that day. (The mgr of sales in training at my gym had sent me over to "invest" in protein what not.) I had a very specific product to purchase and a list of other "maybes". Yeah, this is before I started eating clean. Anyway, I had some questions. But the same very tall, dark haired lad, had to help a gal. With her cell phone. And then with mints. And some other critical stuff. I get it. Flirting. Sure, on the job. Go forth, do that. But when I finally had his attention, he had the audacity to be annoyed. At the actual paying customer. (vs. the gal that works next door and pops in all the time.) Hoy Vey. Kids. I get 'ya. But help the old ones with their wallets wide open next time. Periodically I would stop in there on my way to Sports Authority. To buy some energy bars. SAME THING. Then I changed my food vocabulary and never, ever, needed to go in there. DON'T GO. read more

I had one of the best customer service experiences here at this location. The associates were knowledgeable, helpful and wanted to make sure I was taken care of. They let me know wats to save money, gave additional products as options but I didn't feel like there was any sales pressure! They were just letting me know what could work and to keep it in mind. read more

Just left this place LAUGHING MY ASS OFF!!! I walked in to look for DEXTROSE. DEXTROSE POWDER. They didn't have it when i looked around. No big deal right? THe store is nice, has a lot of products. BUT, the guy who worked inside, looked like he worked out, and looked intelligent. Tall, built, dark haired white guy. He told me yea they don't carry it. He offered to help me find a place that carries dextrose. He looked it up and told me nothing came up when he typed in "D-E-C-S-T-R-O-S" I intentionally gave him a weird look and said no its spelled DEXTROSE. He said aww cmon Gimme a break i'm off one letter. He looked it up and still nothing. I said uh that's weird.... try, D-Glucose. Nothing came up. He said yea never heard of it all my years here. LOL!!!!! I PAUSED AND GAVE HIM A 8 SECOND STARE. a full 8 second stare. THINK ABOUT HOW LONG THAT REALLY IS. And i said, It's a simple sugar and you've never heard of it????....... Sir.....you work for a nutrition store, yet you don't know what a simple sugar is. You're a joke bro. Great job representing the GNC name. GNC employees have reached a new level of "Stupid". LOLLOLOLOL WHAT AN IDIOT!!!! I hope he reads this. I laughed SO SO Hard when i left the door and told my best friend right away. I'd give 0 stars, cause this employee made this GNC location look like a joke. BUT i'll give one star cause I had a great laugh today. read more

Never open on time. Instead of opening 5-10 min early they prefer to open 5-10 min late. It's so annoying for an early riser that gets up on the weekends early for a workout and like to hit up gnc to get my products because that's the best time for me because of my schedule. read more

Standard GNC store. Friendly staff. Fully stocked with everything you would expect from a nutrition store. Join their Gold Card program and save $$. Save extra the first 5 days of each month. read more

Terrible experience the second I walked in. I've never had such shitty service in my life. The lady working was extremely passive aggressive and rude and seemed like she just wanted to close up shop and get me out of there (it was only 7:15). She didn't offer to help me at all and made me feel so uncomfortable with how verbally rude she was being during check out. She also got mad that I didn't want to purchase one of the items because of the price and wanted to look elsewhere. Sorry if you're having a bad day but you don't need to take it out on your customers... Needless to say I will not be returning and maybe you guys should hire more positive people that want to work and help out customers in a nutrition store. read more

Colleen was very helpful to not just me, but the other people in the store. You can tell she really cares about people in and outside of her job. I would go again, and will be recommending everyone I know. Again thank you for the wonderful experience , Colleen. read more

I just came in looking for low carb protein powder. The associate (Trevor) was nice and said hello, I told him I was looking for low carb protein powder and takes me to what I thought was a low carb option. He proceeds to tell me this protein has great taste. He steps away and when I look at the nutrition facts he had actually suggested one of the highest carb proteins ‍, I asked him if he had anything lower and says "i don't think we have anything like that". I go outside to google more options, come back and ask him if the carry Isopure which is ZERO carbs and he goes "oh yeah we do"... ummm did you not just say you did not have anything like that? He was nice but he never tried to show me different options (like I had asked him) and then shows me the completely opposite of what I asked for. GNC please train your employees! read more

First timer and I'll definitely be back. I didn't catch the girls name but she was super helpful and didn't make me feel bad or embarrassed about my lack of knowledge. read more

Very nice store - small but well stocked, organized and clean. My first visit was on 01.02.17 and Colleen was working. Second visit was on 01.13.17 and Joel was working. Both were very nice and knowledgeable. Colleen went above and beyond to help me get things figured out regarding my rewards account. She offered several suggestions regarding supplements I was looking for and did not pressure me to buy the most expensive (I've had that experience at other GNC's). The store was busy on my visit yesterday but Joel did a great job in helping customers and making sure everyone was acknowledged - just a really polite young man. Great experiences so far - I'll be back! read more

I hadn't been to this location in a long time. Change in office locations brought me back in, and I was impressed with the customer service I received from Colleen. She made recommendations, and ensured I was in the know on all promotions. Thank you! David read more

So apparently not all GNC's are created equally. This place does not have the same prices as the GNC at Mesa River view. Pretty lame right? I thought so as well and why does GNC make their employees wear ties? Pretty lame considering those guys make about $8 per hour. read more

I tried walking in around 7:50pm hoping to grab a few Quest bars before thee ol' work day tomorrow but the door was locked. Someone else attempted to walk in as well..still locked. Sat in my truck for a minute to come up with another game plan and guess who comes walking out like a boss because the work day is now officially over..? Employee of the month. Dude. You didn't even walk out till after 8:00. This inspired me to Yelp! I don't consider myself a negative Nancy, hello bright side! But maaaaybe this will help boost your guys' potential to be a great business? Stay on point guys. You got some hungry consumers out there! read more

I came in to make an exchange from a forced sale of something at the last GNC I was at. The salesman here was very helpful and recommended products in alignment with what I was looking for. However, when making the exchange he would not honor the $10 off coupon I used on my original purchase less than a week ago. He said he did not have the code. I've worked in sales for years and I know that isn't right. There's always a way to honor the coupon!! It's not like I came in without it and just asked to honor it - my receipt specifically showed it. That's the reason for my lower star rating. read more

I was traveling and in Phoenix for a couple of days and didn't bring my pre-workout formula. I stopped in at this GNC to purchase some for my trip. The store employee that helped me asked me a few questions once I stated what I needed and that my other pre-workouts were starting to make me nauseous sometimes. She also works out and told me that it was likely the artificial coloring causing It. She also asked how long my workouts last and helped me select an option that would best suit my needs. She didn't try to sell me anything I didn't want either which I really appreciated. BTW the pre-workout is perfect, no nausea and I'm still using it on my trip. I rarely leave reviews but I was impressed and really appreciated dealing with someone that was able to help me. Supplements are hard to navigate and I think you will get good guidance from someone that uses them as well. When I'm back in Phoenix I will be stopping by to support them so they're around when I need them in the future. read more

First time customer and will be a lifer. The girl (Colleen)working was so helpful in helping me make a confusing decision on a multi vitamin I was switching to. No hard selling but very informative about in-store promotions and ways to save over time. read more

Went in there for some L-Arginine. First off, it's tremendously overpriced. I usually get my supps from Prosource.net, but slipped up and ran out. Second, the clerk/greeter/expert (whatever they call their people) had no idea what it was. It's only a staple in the supplement world, a key ingredient in EVERY pre-workout on the market. When I found it myself, I showed him where it was so maybe he could help the next sucker...err, customer out. STEER CLEAR! Yelp, you need to allow Zero Stars reviews! read more