Coming from California I thought I had seen some large Vitamin Shoppe store's but this one is…read morehuge!! No joke, I really didn't expect it especially considering the location. Staying at the hotel across the street I came here to add to my Peanut Butter collection and pick up a couple of Protein bars as they were having a buy one get one 50% sale on the entire store which has a large inventory. The store is well laid out staff were very welcoming. Browsing the store I noticed they had a free sample display of hemp hearts.. you don't see these samples to help yourself in my local store's which was nice and as I like the product on my Greek Yogurt picked one up to take back the hotel along with my 2 Nut Butters and handful of Protein bars. I love Vitamin Shoppe because prices are always great and the selection is better than most competitive stores.

My daughter wanted to come here to get biotin to help her hair grow. We were assisted and he also…read morechecked us out. However I did get overcharged for an item I only had one of and when i got home I noticed that he charged me for two of them. I was charged at the top of the receipt and also as the last item. Not sure how that happened. Anyway I did call upon noticing and spoke to that person who said I could come in the next day and he would fix it for me. I live several miles away, not close but I did make it to get him to refund me almost $15 overcharge. He did apologize. However I usually am trusting and don't look at receipts if I had not paid attention I would have been out this $15! Important I guess to double check receipts. Store was in good order, properly stocked, store clerks friendly and check out was quick but not accurate. Parking here is tight. Starbucks next door usually makes this lot busy.

I got a compound cream in a clicker. It disbursed very little cream. I asked the pharmacist if this…read morelooks right and showed him how little came out. He confirmed. This week i picked up the same cream with one less ingredient. However, the main medication was the same ml potency and so was the base. This time I got flimsy syringes with cream in it. I used exactly the amount they showed me and it was 6 times as much as the first cream amount. I went back and talked to another pharmacist. She was not able to tell me why there is a difference. I showed her the amount of the cream coming out of the clicker telling her that another person there confirmed the amount would me pin head size. She told me the clicker is empty. I asked for an explanation why there would be such a difference in amount of cream. She could not provide an answer and kept asking me what i would like to happen. I just wanted to know if i was given the wrong dose before or now so I know if that i am using the correct amount. She had a chip on her shoulder when she first greeted me and was unwilling to take the time to make check and see what was going on with the different prescriptions. Unbelievably bad customer service from this person.

Friendly, accurate, thoughtful, speedy. Any questions or problems are accurately and quickly…read moreresolved. I get as many as ten items a month: oral, topical, injectable, and everything is timely and correct. I find the negative experiences written here totally incomprehensible from my standpoint.

Overall rating should be 5 stars !! I love this place. Tonight's employee 4 29 2026 630pm. Was…read moreso helpful and smiling. You can tell he enjoys working here. He alone gets 5 . My order was the rejuvenator. . Not my usual order but it was soo good. I also bought a RYSE energy drink. ( thank you nurse John...if u know. You know. ). Finally found them

Service and smoothies.... The same order was way better at…read morethe Tacoma one. We won't be back to this one.

Stumbled across Marlene's when I was in the area and needed to pick up some stuff. Then a friend…read moretold me about the upstairs with a salad bar, smoothie and other goodies Now this is my little go to spot for smoothies after my workout class next door, I did grab their pie once and it was excellent! Will need to try their salad bar one day

Coconut cream pie is a 3 star . Have tried it a couple of times …read more Everything else is great love there store . Federal way location is better than Tacoma four desserts.

I forgot the girls name, but she made me this beautiful açai bowl the other day. I definitely…read morerecommend going to the store. All the workers are pretty cool.

Emerald City Smoothie has become a weekly stop for me! I love the variety of healthy options…read moreavailable. What this store does really well though is the staff are always friendly and willing to make great recommendations! They also have a huge chalkboard with rotating custom drink options, so it feels more personal and gives you more choices! The environment is also clean and the staff are super quick!

The service from Pierce was abysmal. He was rude and homophobic toward me. He kept making obvious…read morereferences to "making America great again" when I asked basic questions about the weak selection of his overpriced products. If you're a member of the LGBTQ community, I would stay away from this establishment.

3:14pm on a non-holiday and this store is closed with no sign on the door why. Website indicates…read moreopen, what is going on guys?!

I went in to the store last week. And Jack was very helpful, I explained to him my goals. And he…read morewas able to sell me the right multivitamin and pre workout.

False advertising I've been going back for 3 weeks to get…read moreand try prime and each week it's a different excuse

I believe the environment is really awesome. In the receptionist is very nice. The doctor is very…read moreawesome and knowledgeable. And I appreciate the services they provide.

Highly recommend a visit if you are looking for a more holistic approach to your healthcare, and/or…read morewish to speak to a naturopathic doctor about medical cannabis.