Excellent service - safe, courteous, reasonably priced, arrived early for pick up. Thanks Norwalk…read moreCar Service!

Knows where to go and how to get there. Car was immaculate and very high end. Serves free…read morebeverages, even on a short ride. Very courteous and professional. Safe driver and very good driving in NYC. Lots of fun Also, he can do airport runs which is great.

We needed someone to pick up my wife at JFK, and Derrick did an excellent job, contacting my wife…read moreand instructions for pickup. Great communication and timelines. Would definitely use again.

HIGHLY RECOMMEND…read more The driver (Derrick) picked up my elderly aunt in West Haven and dropped her off to us in Queens for a family funeral. We were coming in from out of state so getting this squared away was a priority. He was communicative and on time, the large black SUV was clean and comfortable, the driver was nicely dressed and SO KIND to my aunt! I am so pleased and we will definitely use his services if we ever need a ride from CT again!! Also- this service was significantly cheaper than the others. Some of the other companies may have been a different kind of service (like a legit limo) but this was perfect if you need a clean, professional ride to/from the airport or events.

Lied about providing quality service & they do accept all type of payments. Worst service ever.read more

I previously wrote an excellent review about this company and had the opportunity to use them again…read morethis week. Rosa Ride was once again provided prompt and dependable service. The well maintained Mercedes SUV was extremely clean and comfortable. Orlando is such a pleasant man, helped with my luggage, enjoyed nice conversation on the ride, and he was extremely courteous. I flew out of LaGuardia on Sunday and returned on Tuesday morning. Orlando picked me up in New Fairfield in plenty of time to catch my flight and was at the airport waiting for me upon my return. Bottles of water are always in the vehicle along with snacks. There is also screens on the back of the front headrests if you want to watch movies during the ride to the airport. The fees for airport transport are comparable to what other companies in the area charge. For me, knowing that I can rely on airport transportation is very important which is why I will continue to choose Rosa Rides for my future travel plans which require flights from New York. Thank you Orlando!!!

*I strongly advise staying away from this company. Based on my experience, any response is likely…read moreto be equally combative and unprofessional, with little to no accountability taken.* This is now my second negative experience with Elite in Norwalk, and both have been unacceptable. During our holiday party, the driver refused to transport employees to pre-approved locations--despite written confirmation at the time of booking, which I retained. The three stops were all within half a mile of each other, and the venue itself was only three miles away, making the refusal both illogical and unnecessary. The driver was abrasive with our employees, and dispatch was equally unpleasant. While I understand the driver was following instructions, his tone and handling of the situation were entirely within his control and were unprofessional. The only resolution offered was removal of the driver's tip, which failed to address the broader issue of how the situation was managed by the team as a whole. Despite this, I gave Elite another opportunity for a Yankees game outing--and unfortunately, it was another poor experience. The bus's air conditioning was not functioning on the way down in 80-degree weather, making the ride extremely uncomfortable. We arrived at the stadium hot, sweaty, and exhausted. When I followed up the next day, the manager, Chelsea, was dismissive and unwilling to take any responsibility for the malfunctioning A/C or radio, citing that the vehicle had passed inspection prior to dispatch. She also questioned why I didn't report the issue immediately when the bus arrived, which was frustrating and misplaced. We were communicating with Ricardo (our very pleasant driver) how hot it was and he said it wasn't working properly. (Note: the bus arrived @ 4pm and I emailed them at 5:30pm.) The bottom line though is that it's unclear what could have been done mid-trip to resolve a mechanical issue, and placing that burden on the customer is unreasonable. There appears to be a consistent lack of accountability across the organization. The only remedy offered in both instances was removing the driver's tip, which does not address the root problems. The fact that their only proposed resolution is to remove the driver's tip is telling of how they treat their employees. This was an opportunity to make things right, but instead reinforced my decision not to use Elite again--and to advise others to avoid them as well.

These guys are so fantastic. I was able to to schedule a car with them at a very late hour and…read morethey took me into NYC for an urgent meeting. Very reasonable price, and really courteous and incredibly efficient driver. 10/10 would recommend.

Amazing service. Aly and his team are friendly. Great communication (SMS updates when you land)…read more Flight delays are never a problem. It's like being picked up my family.

The only logical conclusion I can come to regarding this company is that they are running a scam…read moreoperation to collect username and passwords to hack potential clients. They bait you with low rates on their quote tool and prompt you to make an account, but you can never log in to your newly created account (hope you didn't use a sensitive password), and you can't contact them. When I tried calling, someone picked up after a time, held the line, but was silent. When I called back, they picked up and hung up. Maybe they themselves are the victim of a cyber-attack? In any case, stay away.

I was struggling to find a reasonable ride to and from Shelton CT to La Guardia airport. I read…read morereviews for several companies and was a bit disheartened when reading Red Dot Review, but I took a chance. I had a really great experience both ways. When I called the office to make a reservation and also when I called for a pick up, the agents were both extremely friendly, courteous and personable. When I arrived at my pick up location, I arrive quite a bit before my pick up time, but the driver was already there, waiting for me. He had 1 other pickup and we arrived at the airport an hour before I had anticipated, based on the ETA on the reservation app. The driver was extremely courteous and friendly. Upon my return it did not take more than 15 minutes for my ride to pick me up at the airport. Again, I was picked up by another extremely courteous and friendly driver, and I was back at my car in Trumbull in record time. I will definitely use Red Dot again, when I need shuttle transportation. It was economical, efficient and very enjoyable. Thanks Red Dot!!

AVOID AT ALL COSTS (photo proof)…read more Flight delayed getting into JFK due to weather. Boarding was on time but since the pilot flew around severe weather, my flight landed later than it was supposed to. That resulted in me missing the last shuttle (11:15pm) (landed at 12:20). Called the unprofessional dispatch for a refund the next day because me missing the shuttle is "no fault of my own" as they like to say in the confirmation email. Was refused even a partial refund. When asked "what should I have done differently?" Dispatch responded with "I don't know". They knowingly take advantage of people with no care for customer service. This company is straight up robbing their customers. Hypothetically, if you were forced to make a reservation with them, make sure your flight gets in early so you can get on the next shuttle.

Everytime I use Hoyt, the driver always arrives early and is extremely nice! Great customer service…read moreas well! Will continue to use for all transportation needs

I've used them twice for 100 mile trip from Connecticut to NJ. Great drivers. I felt very safe. A…read morelittle expensive but worth it.

I've used Nancy and the Chauffeur Ladies numerous times to drive my son from Newark back to college…read morein Poughkeepsie. Nancy is great to communicate with. Couldn't be easier. And I love that this is a women-owned and operated business!

Nancy, the owner of The Chauffeur Ladies, provided outstanding driving service for our airport…read moretransfers during Christmas week. She picked us up on Sunday at Newark Liberty Airport and drove us to Red Hook in Dutchess County. On Saturday we took the reverse trip. Communication (text, phone, and in-person conversations) was always easy and direct. She texted us with specific instructions for how to find her at the airport. She drove calmly, competently, and very safely. She checked in by text two days prior to our return trip, and to be safe, we arranged a pickup 4 hours before the time we wanted to be at the airport due to the heavy snowfall (8 inches) expected the next day. Both trips went smoothly and the cars used felt safe and reliable. We trusted Nancy and will trust her or any of her other drivers again for our future trips to New York. We highly recommend her and invite you to benefit from her service.

Using CT Express limo was like nothing I've ever experienced, and I've used drivers a number of…read moretimes a year for business travel over a long career. When I say it is the worst experience I've ever had, I'm not exaggerating. Most of the positive reviews are fake, astroturfing from friends and family in Stamford, something I should have looked at more closely before booking. I booked them to pick up my son at JFK and bring him to Stamford, CT for a wedding, and for a return trip. I booked on 10/3 for trips on 10/6 and 10/8. The trip from the airport was mostly uneventful, it took a long time but that's the nature of pool travel sometimes, waiting for someone else to get to the car from their flight. The return trip to JFK airport however, was an unmitigated disaster. On 10/04 the departure time of 6:30am on 10/8 at the hotel was confirmed. On Saturday 10/7, the day of the wedding, it was reconfirmed again in the morning and we thought we were all set and enjoyed the wedding. Then, while we were attending a wedding, another unclear email came in late in the day that we did not see, moving the pick up time up about an hour, with no phone or text follow up to confirm although they had our mobile number, just an email we didn't read because we are now already at the event and had already confirmed twice. This was one of a total of fourteen emails for a round trip to JFK, fourteen completely unclear emails! The driver, Cesar, then called once the next morning, at 5:30am, a full hour before the scheduled pick up while my son was in the shower, and then just left without him. The next email, at 7:52am, was a payment receipt from this dishonest business for a ride my son wasn't on. I called, and only received a refund when I told them I would have my credit card refund the charge regardless. The representatives of this company were beyond rude in every interaction, and left me scrambling to get my son a ride to the airport on time. Do not use this outfit under any circumstance, you have been warned.

I would highly recommend CT Express limo! We had a late flight into JFK so needed a 10:30pm pick up…read moreon a Friday night. CT Express made it so easy to book the pick up, communicated with me clearly via email, and on the night of our pickup I had a message waiting for me when we landed with contact info for our driver Marco, just like they had said via email. Marco arrived to the airport before 10:30 and was ready for us when we surprisingly arrived early and exited to passenger pickup just before 10:30. Marco was fantastic, professional and super friendly. The drive was smooth, the pick-up vehicle was beautiful, clean, and Marco even had water for us. We could not have been happier with our experience and will definitely book again in the future!