I was told i couldn't use their store phone to call their customer service department. This is…read moreafter they cut off my phone half way through activation for an entire day left me to fin for myself without a phone or any way to get around! I explained this to the young lady at the store and she looked at me like i was stupid.not a single care. If this is how they would treat a new customer in distress I don't want to be a customer. I took my business right back to T-Mobile they're more expensive but you get what you pay for BOOST MOBILE IS TRASH

Everytime I come in Jessica is always here being generous, patient, and with great attitude l…read more Highly recommend coming here and asking for her expertise. A genuine person who loves to help and answer questions. Always a pleasure. Recommend boost mobile for the great customer service that Jessica brings to the table.

My wife and I have been going to this shop for many years. We've been getting new phones and great…read moredeals from him. The service is always right on and fare.

This store always delivers. I got a new battery for IPhone 5 at start of October, now what? It's…read morecrapping out already? No worries, he inspected my phone, looked a few things up, and it's a bad battery. He stood up the warranty and gave me a new one. Out the door in 15 minutes. Great service on all phones. Highly recommended.

My husband and I went in to buy new phones and were pleasantly surprised there were adequate staff…read moreand they were all super friendly. Stephanie helped us with our purchase and really went out of her way to link our new phones. The last time we purchased phones we had to do it all ourselves (at a different location). We bought iPhones 17 pro max which is an upgrade from 13pro max and am very happy with my purchase. The value of my trade in for my old phone was excellent I will only pay $5/mo so I am very pleased and highly recommend this location and AT&T.

This company makes cancellations IMPOSSIBLE-- they do not accept equipment returns at their…read morestorefronts so you have to make a separate trip to a FEDEX or UPS. When you do cancel service before your next billing cycle they will try to charge you anyways. DO NOT LET THEM. GET YOUR MONEY BACK AND GET ANOTHER SERVICE. They're banking on you just paying them to get it over with. They are scammers and they'll never get another dime from me and I'll be sure to spread the word to everyone I know. AWFUL COMPANY, unethical business practices. They should be ashamed of themselves. I wish I could give less than one star, they deserve it.

Today I had the pleasure of meeting a young man named James. He was so helpful, and nice, and was…read morevery patient with me. He totally fixed my phone. Thank you James! You Rock Victoria

Yusef, Ivan, and Jesiah all went above and beyond to help my mother get exactly what she needed to…read morebe able to use her tablet as a phone with their TDigits app! They ported her old number over got the app working and now my mother can see and type on a bigger keyboard! Thank you for keeping her independence intact for 10 more years! Much appreciated guys!

My cat chewed on my laptop screen and I needed the repair done by the next day. They were…read moreincredibly kind and honored the quoted price they gave me on the phone. I was able to get a new screen that worked perfectly for my Macbook Air for $350.

I am not 100% confident in this shop. I felt as if they may have taken advantage of our naïveté…read moreabout apple laptop charging indicator. I will give them the benefit of the doubt, but not likely to return. They were fast but not extremely communicative.

C-Tech has INCREDIBLY affordable pricing and wonderful customer service…read more Came in for an iPhone 7 battery kit so I could replace the battery myself... on my birthday. Uthur asked me "are you sure? We can replace it for you". To which cocky me was like "Nah I'll be fine ". Cut to 3 hours later: Oof did I mess up my phone pretty badly while doing so. I managed to not only strip the head of two 3 point screws, but also break the front screen ribbon cable and pierce a hole into the old lithium ion battery (luckily no one got injured ) while trying to get an aluminum cover plate off the battery connection. It was at this point I realized, I do not have the delicate touch required for phone screws . I came back to Uthur about an hour before closing time at 7PM. He graciously fixed up my phone and had it up and running in 15 mins. These guys know what they're doing and are extremely professional, affordable, and have wonderful service. Try them out, you won't regret it.

The battery that was replaced used a battery that failed within a month of use and proper charging…read morehabits. This battery they bought and gave started suddenly running out in 20 mins despite regular diagnosing and low battery mode, and I found out it ballooned (the first battery never ballooned it was only old). The battery's technical "actual" capacity decreased drastically, which may mean it's a bad battery. So I ordered another battery from the proper website and it works fine with that technical capacity matching the manufacturer label. I would conclude this with either the repair store had this type of battery with them all along but it was too old, someone switched the front sticker label to have "lenovo" yet the battery is a knockoff replica from Amazon (my only clue is that it's label sticker doesn't wrap around the plastic case like my newest one does), or the provider that battery was delivered from is not trustworthy and this store should buy from somewhere else.

This might sound a little jacked up. But even tho I do not have, nor EVER need the services of this…read morecompany, for this location I definitely have no doubt in my mind of ever entering this place. They have a speaker outside of the doors playing techno music at the volume of 100. I understand their services are for people that can't afford the Verizon's and ATTs of the world. But it Doesn't mean also advertise ratchetness in the process.

Absolutely the WORST customer service I have EVER experienced and I mean ever. If I could give…read moreNEGATIVE amounts of stars I would. We wont be back and I will forward this review to ALL of my contacts. And I DESPARATELY hope it reaches your manager/CEO because YOU need an attitude check. We called ahead to switch our service plan. A young woman answered the phone, my husband explained that we were switching to their service and without asking ANY questions she assured him that she could help and to just come to the store. When we arrived at the store she (the same girl we talked to on the phone) quickly informed us that she could not help us. When I asked why she stated I can't use those. I then asked her to elaborate (to explain) and she ROLLED her eyes and in a VERY sarcastic tone said, "Sure, I can ELABORATE for you." She then stated that their store does not carry the same sim cards as the ones we had ordered online. That we would have to buy another service plan from her store or call the 800 number for cricket wireless. I stated that we had called ahead wondering WHY SHE DID NOT ASK US OVER THE PHONE IF WE ALREADY HAD SIM CARDS IN THE FIRST PLACE; and in the same rude tone cut me off and said, "yeah I know, I was the one who answered your call. And you didn't tell me that you already had SIM cards." She never apologized, she didn't introduce herself, and as we left I was the one who said, "Have a nice day." She was a tall, brunette, white girl standing slack-jawed and who very visually did NOT want to be working there in a black long sleeved sweatshirt. Now I get that this store is kind of in the ghetto, but you guys don't have to act like it. You could have been professional if you wanted to or the at the very least a LITTLE nice.

Nancy was very helpful she helped me set up a new line and save some money. will come back just…read morebecause of her service!

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Riverside, CA. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

I can be very critical towards my interactions with customer…read moreservice reps, but Maritza gave me a good experience! Very personable and really knew how to help me with my file transfer problem. Not only do 1 understand that, nowI have a better understanding of how my settings work too. Great job!

Carlos the store manager he's not helping, the waiting time was 25 min to 35 min all is he doing…read morewalking around for 15 min walking all around while the costumers were waiting do something about it