Update: I received a phone call from the owner who had just heard about my issue. He was…read moreincredibly nice, apologized for the issues addressed below and offered to rectify the situation. HE was the reason that I am amending my review, and I'm sorry that his business may be negatively affected by the manager representing his company. I have been happy with my waxes, so I will return. As it turns out, covid staffing issues mixed with a generic nationwide ad created an issue with getting answers, which is all I wanted. I always feel that while mistakes are made, it's how they are handled that show a businesses true colors. I bought a couple of wax passes for my daughter and I. I had an ad in hand that stated a price, and then was charge $90 more. I noticed before leaving, and the receptionist said that the ads aren't always up to date. I made 12 phone calls over more than a month, was given the run around until I was finally told that they wouldn't honor the advertised price. Beware of the sneaky charges at this place! I realize that I should have noticed immediately, but they were running almost an hour behind on our appointment and I was on the phone rescheduling an appointment that I was about to be late to when the finally got around to ringing it up and letting me sign. $90 is a huge discrepancy!

The service was great and they had a discount for new customers, but the room was dusty and had…read morehair on the floor and other areas. It made me feel uncomfortable. This could have been a bad day, but they should keep their rooms cleaned

"I have found my new wax place!" This was what I said two years ago when I finally found my new wax…read moreplace. I use to drive to the University District but thought I try this place. They do a great job at threading, Brazilians and under arm wax. The care and attention to detail is amazing. They are caring and professional. I remember having a rough day and one lady asked, what's wrong (it was like she KNEW). I instantly broke down and she helped calm me down. She and the other woman are kind and gentle. I appreciate this salon so much. I definitely recommend it!

I always have such a great experience at Grace Beauty Salon. The staff is friendly and experienced…read more I'm very picky about my eyebrows, but everytime I visit this salon I feel comfortable knowing the ladies will give me exactly what I ask for. The salon was clean and well maintained. I'll definitely be coming back and would highly recommend this salon to anyone looking for quality threading/waxing!

I wanted to get my brows microbladed, but I was nervous. I researched and consulted with 3 places…read more Blue Door is professional, clean and follows all COVID protocols. In addition, Sepi at Blue Door was the only practitioner who spent time consulting with me, talking through what I wanted as far as design, color etc. She also gave me a lot of information to read before I booked an actual appointment. The day of the appointment, Sepi took as much time as needed to design my brows and settle on a color. She was thorough and precise and was not going to start the process until I was set on the design. The process itself was easy - my brows were numbed and Sepi got to work. It was easy and painless. Sepi also explained the process and what to expect before she started. Sepi did a great job preparing me for the healing process, which can be challenging. Sepi gave clear instructions along with the common FAQs. While healing, your brows will be darker than you are used to; there will also be itching and you'll be tempted to "help" your brows shed - don't do it!! These photos are after my touch up appointment. I am thrilled with my brows and plan to continue to see Sepi for touch ups as needed.

Love this studio! The staff is kind, knowledgeable, helpful, and sensitive to my needs and…read morequestions. This was my first dermalaining/chemical peel combo and I love the way my skin looks and feels. ​

I'm such a fan of sugaring! I decided to try to find a place closer to home and came across Sugar…read moreGecko Aesthetics as I was walking out of the office building for another appointment I had. Booking online was super easy; the building is on one of the main streets in downtown Renton. Be sure to have enough time to find street parking nearby and the building is locked so be sure to use the building code box to get access. The studio is so cute, well decorated and well maintained. Karli is wonderful! She's personable, has humor that I can vibe with, & skilled in her work. I noticed a few people mentioned pain and wanted to mention that may vary based on your pain tolerance and the esthetician's experience or ability. Karli is great and I barely experienced anything yet which is also i prefer sugaring over typical waxing :) What I thought was a unique perk as a first time customer was that she offers a free touch-up within a week of being seen (to support minimal growth apparently!). There's also a rewards system every time you come in.

I found Karli randomly through a google search. She is very welcoming and explains each process…read morebefore diving in. The atmosphere is very relaxed and inviting. Her studio is very clean. I always enjoy my time. Definitely recommend.

I've been going to Christine for over a year now for sugaring and facials, it's an appointment that…read moreI always look forward to. From seamless appointment booking through text all the way to the service, I can't recommend Lady Lam enough. Christine is very talented at her craft, she thoroughly explains the process of her services and products and you can tell she puts extreme care in the work she does. In the past I tried a few salons to get my Brazilian wax but none of them felt comfortable. My first experience at Lady Lam was so comfortable, Christine made sure I was well situated, was gentle and also distracted me with her wonderful presence. She is a wonderful listener and her studio space is well appointed. I also have for a couple facials with her and they were so relaxing! The prices for all of her services are very reasonable for the service that lasts for a long while. You will need to book with her well in advance (month + recommended) because she is in high demand. I'm going to continue to go to her for sugaring and facials until who knows when. Highly recommend booking an appointment with her!

I first found Christine's business through Yelp when I decided I wanted to get my underarm area…read moresugar waxed. The process to get an appointment is super easy. I received a quick response with available days and times and confirmation was also easy. Her building is easy to find. She makes you feel comfortable, she is affordable and she knowledgeable in her craft and super friendly. The results were amazing and I will definitely be going back!

I've been going to Anita for about 13 years and she's always been reliable with my eyebrows!read more

I have been going here for several years. today I am very disappointed with my brows. Anita had…read moreasked if everything looked good- I said yes. something felt and looked off. Once I got home ít just didn't sit right with me. It felt like the brow hair was just cut way too short, looks uneven and a bit threaded way too thin. I would know immediately when my brows feel/look good.

Went in for a spray tan, the place is immaculate, the staff is friendly and makes things so…read morecomfortable. But best of all they do a gorgeous job- wow!! Their tanning spray looks so natural compared to other places I've tried (or know those who do) and the difference between having someone who really knows their stuff is amazing. They adjust for what you want, and the color is beautiful- no orange here. It's dry when they finish so no mess. Stop thinking about it- treat yourself to a spray tan, you'll look great. It makes everything feel less wintery!

It's very difficult to find an aesthetician who can perform waxing properly - at least that's been…read moremy experience. I don't have super high expectations, but I DO expect to NOT have to go home and finish the job for you. That happened here. I shouldn't have to pluck hairs from my eyebrows & lip immediately following my appointment. I tried this place three times, w/different techs, and this occurred all three times. During one of my appointments they took WAY too much off one side which was shocking.....and embarrassing. That was my *last* appointment with them. **NOTE: I have reviewed the businesses response to my post and it's incorrect. My skin does redden easily (I'm a redhead) but it doesn't exempt it from hair removal. Plus - if skin sensitivity was an issue, wouldn't / shouldn't their tech have said something to me since they're sending me home w/hairs still visible? Wouldn't my facialist have said something by now (she hasn't). I've been seeing her every two weeks for 10 years. And I've had my brows waxed for 30+ years. It IS possible to do it correctly.......

I booked an appointment yesterday, wasn't easy to book but my regular esthetician was sick and I…read moreneeded to have my eyelashes extensions refilled. After the clunky appointment process, I got a text saying that the provider was with family and wouldn't be able to accommodate the appointment. I had called a number of estheticians and it's probable I made a mistake so to be safe, the next morning I replied to all the emails confirming the appointment and also tried calling to say it was my understanding the appointment was cancelled. No reply to my emails and the phone number didn't have a voicemail, but because you have to enter a CC to make an appointment, they charged me a no show fee even though I could document all of my attempts to clarify if I actually had an appointment or not.

I am in love with my lashes! Vanessa does such an amazing job and she is so talented. Very…read moreknowledgeable when it comes to her profession. I refuse to go anywhere else. Everything in the is clean and well kept. Don't be afraid to tell her what you want. she'll let you know what she thinks and give you options as well. You won't be disappointed!

I had a great experience here. Everyone was incredibly friendly, and Anna made sure things were…read moredone the way we wanted. I had a basic pedicure with regular polish and a buff and shine on my fingernails, while my granddaughter had acrylics and Gel X based on a photo she brought in. What stood out to me was their willingness to make adjustments. When I wanted my nail shape changed or felt the polish needed a little touch up, they fixed it right away, no questions asked, and even apologized. My granddaughter showed them a photo of what she wanted. Throughout the appointment, they checked in with her and made adjustments based on her feedback. The final result wasn't an exact copy of the photo, it was actually better, and she was thrilled with how it turned out (the flower was hand drawn not a jewel). What impressed me most was that they genuinely cared about making sure she was happy and were willing to make changes along the way until she loved the result. (The photo here is before they finished and cleaned her hand up). Reading some of the negative reviews, I wonder how many people communicated their concerns during the appointment. In my experience, if you speak up, they genuinely want to make it right. They can't fix something if they don't know you're unhappy with something. The salon felt clean, comfortable, and reasonably priced. It was a hot day outside, but the inside felt cool and comfortable the entire time. I occasionally noticed staff helping other customers while I was there, but I never felt neglected and the delays were brief. For me, a salon visit is a chance to relax, so it wasn't an issue at all. If I had been in a hurry, I believe I could have communicated that and they would have accommodated me. Overall, I found the staff kind, accommodating, and focused on customer satisfaction. In a world where good customer service can be hard to find, this team stood out. They listened, cared about the outcome, and made sure we left happy. I would not hesitate to return and would gladly recommend them to anyone looking for a friendly, reasonably priced salon experience.

I was in desperate need for a fill. It'd been two months since my first builder gel set. I randomly…read morecalled fairwood nails 6/9/10 to see if they did builder gel! They do, YES!! they got me in same day quickly. I arrived 30 minutes early they had me pick my color and accommodated me immediately. I worked with Kim in the beginning and then Anna continued my service. Both women were very nice. I will be back for all my builder gel needs, etc. Anna taught me builder and hard gel are the same thing. Essentially hard gel is the brand name. She also gave me a cute little trinket two gold pins with pearls on them and a rewards card. So nice!! Awesome vibe. It was my first time there and I enjoyed my experience. 10/10.

Sweet P Beauty in Downtown Renton gets 5 stars from me! I can't recommend this place enough,…read moreespecially if you're looking for incredible lash lifts. Amber is an absolute rockstar--her attention to detail and skill are unmatched. She made the whole process so comfortable, and the results were beyond what I expected. The salon itself is warm, inviting, and impeccably clean. You can tell the entire team takes pride in their work and values their clients. Thank you!

I've been twice and scheduled for future appointments. I had three service providers two for…read moresugaring Brazilian with Amber and Bianca. I also did a facial with Emma. All my services provided were wonderful, professionalism good conversation, friendly, welcoming, warm calm and relaxing , also very clean sterile. Highly would recommend!! Emma was very educated on recommendations to target my hyperpigmentation