As a first-time visitor to any Glossier location, I had an excellent experience! I was greeted right when I walked in and then left to explore the store, which I appreciated! As previously mentioned, the store is spacious! The products are well showcased across multiple stations, making them easily accessible for sampling. It's rare for me to be able to check out all the items sold in a cosmetic store. I was able to make a clear decision about which items to purchase and didn't feel overwhelmed. Parker was awesome and rang me up! She answered all my questions and let me know about exclusive items sold only at Glossier locations, compared to Sephora. I purchased two of their perfume samplers and one of their cloud paint. My total was around $55 with tax. Their packing is super cute and added to the experience! I highly recommend! read more

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First timer in the store, and I was truly disappointed. The set-up, the concept, it just was not my vibe. Super hard to know who works here. My friend was trying to ask about something, but we couldn't find anyone. Giving it 3 stars because they had one perfume I fell in love with, so I MAY be back to purchase, but not a fan. read more

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Brought my wife over after a pop up event they had down the street. The ladies were ok helping but weren't overly friendly. There was a guy with a goatee that was super friendly and nice and helped us with all our questions. His customer service 5/5. read more

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Stopped in real quick on a road trip through LA since I love the brand and wanted to see what they had in store. The associate Anthony was uber helpful and accommodating to us and helped me pick out my blush and brush bundle --such a sweetie! We really appreciated his help and I love how this store aesthetically represents the brand read more

Glossier LA - Cosmetics & Beauty Supply Near Me - West Hollywood, California

This place is an actually very surreal in the sense of traditional makeup stores because it's very lush. The staff are very nice, and none of the testers are smushed or anything. Overall nice place read more

Glossier LA - Cosmetics & Beauty Supply Near Me - West Hollywood, California

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Visited this store to buy holiday gifts. The young sales associate who helped me was so sweet and very helpful. read more

Glossier Melrose is a whole vibe! From the moment I walked in, I felt like I stepped into skincare heaven everything is so aesthetic, clean, and just fun. But the real star of the visit? Steph! She was incredibly kind, super knowledgeable, and made the experience so easy and enjoyable. She helped me pick out the perfect products for my skin type, gave me honest tips, and made me feel like a total queen. If you're in LA and love skincare or makeup, you HAVE to stop by this location. And if you're lucky enough to be helped by Steph, you're in very good hands! read more

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Looove the store. They have multiple stations with skin, body, lip and makeup testers. Their merch is also displayed. Team members are floating throughout the stores with iPads to help you place your order while you wait in the waiting area. You'd order is ready within minutes. They pencils and paper at the entrance is the menu where you can choose your items and then hand it to a team member. read more

Glossier LA - Cosmetics & Beauty Supply Near Me - West Hollywood, California

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This was such a great experience. I came here on a work trip with my girls and Petra was exceptional. She color matched all three of us & was on point. Petra was super sweet very knowledgeable. I appreciated her honest opinions on products and gave us the best advice we will be back to see her. read more

Glossier LA - Cosmetics & Beauty Supply Near Me - West Hollywood, California

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As an elder Gen Z, this Glossier store is what dreams are made of. I have owned Glossier products since I first started wearing makeup in high school. Still love my Balm Dot Calms at my ripe age of 23. Anyways, I was on Melrose to check out the Rhode pop up around the corner. However, it looked like the line of a Sears with mid tier Black Friday discounts on Thanksgiving Eve. So I went to the glossier store which was awesome. It was huge and so well designed. I wish I caught the name of my sales associate, but they were awesome and I was the one who purchased 3 lip balms and a liquid blush. I loved it, and I got to try the claw machine and won a gold monochrome eye shadow palette. It's awesome because I actually don't own any gold eye shadow. Then I went to glossier alley and visited the Alfred's and got a speciality drink. This was such a cool concept and I loved my drink and I'm not normally an Alfred fan! Anyways this was a great experience and I can't wait to come back. read more

Glossier LA - Buy me a house on Glossier alley - Cosmetics & Beauty Supply Near Me - West Hollywood, California

This place is incredible, very spacious and nice ambiance. Staff were extremely friendly and helpful and its much like a museum or gallery when you come in. read more

Warning: this review is probably biased because I adore Glossier! The entire store is clean and spacious. It is so much bigger than the old store, pre-Covid. Staff is friendly but I do think they need more people on the floor helping all the clients. It's a virtual checkout system, similar to Apple. You place your order with a staff member who enters it on an iPad and it's prepared and brought to you. Which just gives you more time to look around and second guess whether or not you bought enough lip balm! And the setting is brilliant because there's a "Glossier" alley right beside the store where you can sip on a latte afterwards, while you lament all the money you just spent on makeup. LOL read more

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This store is massive! The decorations are pretty and it's clean and new. I like the store, but this brand is past its heyday now. It used to be really popular, but other brands have surpassed it now. You can get comparable products for the same or less price. Unless they do something new, I don't think it will ever get back to the good old days. read more

Fun stop to grab your makeup and skincare and do a little photo op! Loved the aesthetics and how easy to test the products you've been wanting try. If you're in the area come thru! There's a handful of things to do in the area around. read more

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It was a great experience! I loved how you were able to sample literally everything. Very clean and well organized space. The workers are very nice, helpful and patient. read more

Glossier LA - Glossier store inside - Cosmetics & Beauty Supply Near Me - West Hollywood, California

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Went right when they opened and had no problem finding parking around the corner. Street parking only. I went right after Christmas so it wasn't busy but it did start picking up when I left (around 30-45 mins after they opened). The staff were all friendly! I've been to the Glossier store in Miami, their pop-up in SF, and their old LA location. It would be helpful if all their employees wore the pink jumpsuit but only some were wearing it. Others had on the Glossier sweaters, others normal clothes. Not hard to locate them since they all were carrying iPads but the image of Glossier isn't up to par with the other locations I've visited. Nonetheless the inside is gorgeous. Lots of photo ops. You can try and test everything. All their products are laid out for you to sample and play with. They give you a paper and pencil upon entering and you just write down what you want and you find a worker to checkout via iPad and pay digitally. I think they accept cash at the registers. They also have restrooms available which is convenient. A fun experience, Glossier never fails. read more

Glossier LA - Cosmetics & Beauty Supply Near Me - West Hollywood, California

I'm so glad Glossier came back! The new space is huge and well designed, very impressive. I came in on a Friday morning to pick up a few products for myself as well as for a friend's birthday. Fortunately it was not packed and the service was great. The young lady assisting me was really helpful and nice with her suggestions because I was having trouble picking out a few gifts. I love Glossier's products- they're lightweight, natural looking and don't break my wallet! Check this place out if you're in need of some new make up or skincare. Beware though as parking is a nightmare right now especially with all the construction being done around Melrose. read more

Glossier LA - Cosmetics & Beauty Supply Near Me - West Hollywood, California

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Stopped by to check out their blushes. The sales associate was very helpful finding blush colors that matched my skin. I love that you can test all the products to see what works best. The store is big and nicely decorated. It's a cute and fun store. I ended up buying two blushes that I'm excited to wear. The only downside is parking which is very limited. read more

a super fun and aesthetic beauty store with so many great products!!! we visited the glossier store and it was so spacious inside. the parking situation is alright, but pretty limited. while walking in the store we were greeted by the workers and were informed on how to order any products we wanted. i got one of their lip balms and it came out so quickly, the service was great and the workers were all sweet and helpful. there's tons of great photo ops around the store. definitely worth checking out if you're into beauty products! read more

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Don't get me wrong, parking is ass lol thank you to Sydney for all your help. Hopefully, I don't have to return in about two months because your chances of finding parking are very slim. Sydney color matched me perfectly on the first try. Found all the products I was looking for. Was a great trip. Very clean, beautiful, laid out store. read more

Don't park in the neighborhoods that require permits because they won't hesitate to ticket your ass. There might be a structure nearby you'll have to pay for parking in. Long wait to get in the store on the weekend. The employees were nice enough to hand out free boxed water though. Once in the lobby, the employee in there let people who came in after me go ahead of me. Wack. I got up and let myself in. The selection is what you'll find on the website aside from the limited edition Glossier phone mirror keychain. I had to stop by for a last minute gift for a friend. Gen G in Cake is the way to go. Expect a wait to receive your order that you place with any of the Glossier associates walking around with a tablet. Worth coming here if you want the keychain and photo ops. read more

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I love glossier's products, I've lived near the store a few years now. I go in there occasionally to buy lip gloss. Today, I needed to use the restroom because I have a chronic health bladder issue and a lot of businesses in LA don't even have one. Since I've been a customer so many times, I know where the bathroom is. When I left the bathroom and approached the girls working there, since I wanted to buy something, one of them said in a very mean girl tone "Uh there's no toilet paper in there," looking me up and down, then proceeded to ask me what I wiped with..... I answered paper towels but I was a bit horrified that I was being asked about my bathroom habits and judged for wiping with paper towels... when there just simply wasn't another option. One of the strangest, most humiliating experiences I've had at a makeup store. I've been going to glossier since I was 15 and I always loved how it kind of felt like a makeup wonderland I find it very sad I was bullied like that today and I'm not going back to a place that feels like high school mean girls in the cafeteria. Thanks! read more

As a "die-hard" fan of Glossier and their products, this location is worth the visit yet bigger than the old location a few years ago (which in fact I almost felt like it was my version of Disneyland but for beauty). Wishing there's one in the Bay Area someday. The service and the experience is completely phenomenal. Of course when you walk in you'll notice a replica of the Universal Studios fountain, instead it's a cute smiley face. Store was clean, and the store associates are happy to help with what you're looking for (e.g. finding shade range, make a return, etc.). I went there twice during my little vacation weekend in LA; Lani and Lindzay helped me a lot with some of the items I'm looking for, as well looking for a shade of their Stretch Balm concealer. Overall, it's definitely a Glossi-slay!! read more

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The customer service here is amazing -- especially from Al-Baab. I purchased a few items in store without using my coupon and was so sad when I walked out. Walked back in and asked for some help in returning and repurchasing so I could use it.. which I know can be annoying. Al-baab was SO SWEET about it!! I would 1000% come back just bc of her alone!! read more

Apologies to the rep who helped me, I forgot his name ‍ he was awesome. Totally understood my skincare needs for me but also considered my age. It was super important to get products that addressed surface dryness and hydration going into the warmer weather season. He recommended a few items that would be perfect. What's even better? I can take it traveling without having to transfer into other containers. Most items are TSA approved! The products are for display and testing only. There's multiple of the same products out as the store can get busy. When you're ready, either snap a pic or remember the product name. You will let one of the reps know and they will ring you up. Either continue to walk around the store or lounge in the smiley face foyer while they call out your name. They hand you your purchase in their signature shopping bag read more

Glossier LA - Center piece at entrance - Cosmetics & Beauty Supply Near Me - West Hollywood, California

Store: Service- the staff is so sweet! I talked to a girl and she apologized because a promo code didn't work in store (which was totally fine bc I still wanted my products!)but by the way she apologized I knew she's dealt with many Karens before but she was just so sweet! The store is so big! And I love it because their last store was always so crowded and this one is still crowded but it's not as bad because it's huge! Cafe: Their hidden cafe is just such a gem! I loved all the drinks I've tried and they're all delicious! It's limited edition and different than the original Alfred menu. They're pastries are also delicious! Service- was okay, nothing special read more

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Very nice and large space in the heart of Melrose. Loved the shopping experience and how nice all the staff is. It doesn't feel like a store but more like a fun place to hang out and try things. read more

Glossier LA - Store entrance - Cosmetics & Beauty Supply Near Me - West Hollywood, California

First time being here. Inside was different and it looked amazing. Love their product that's why I wanted to visit here. Downside was finding parking it was horrible. Pretty sure we spent 30+ minutes looking for parking. I rated it a 2.5/3 because we passed literally 5 employees and none of them approach us to see if we needed help or to explain how you would go about to purchasing a product. I believe I was inside for more than twenty minutes + looking around and trying to see which product I wanted and still no one approached me. Until I approached one of the employee to explain to me how to go about buying their item. Yes, I did end up purchasing their product as I do love their product. But I'm disappointed that the employees were unhelpful and unwelcoming... read more

Wow this shop itself is an experience. I stopped after I noticed the large installation in the front door with the fountain. I'm a huge fan of Glossier's products so it was such a treat to try everything! I took off one star because the service doesn't reflect the grand design of the space. I was greeted when I entered the store. But while I was browsing, the staff ignored me when I asked for more information about a product and pursued to help a different customer instead. Lots of staff just watching you try on the products which is a bit uncomfortable.. I recommend stopping by to see this store in person, though I probably won't come back and continue ordering online instead. read more

This is the first Glossier store I've visited so I don't have any prior baseline on what these are supposed to be like but--wow, the Melrose location really blew me away. Firstly, the place is beautiful both inside and out. There is a giant Glossier sign on the side of the pink building which is honestly hard to miss and is super inviting. Then, when you walk in, there is a very nice entrance area with a bronze globe in the center of some seating steps around it. There is so much space and so many products to try. I frankly only came to find a lipstick but ended up trying so many more things. I love how they have everything on display and have mirrors with very nice lighting to be able to see how things would look on yourself. I appreciated how orderly it was and how they have many disposable tools so that you can try all the products while still keeping hygiene. All the employees are super nice and attentive of all your needs without being overbearing or making you feel surveilled --which I find is a problem in other make up stores. I purchased an Ultralip in the shade Cachet which was just super moisturizing and added a shiny, natural looking dark red/brown tint to my lips. I also tried their Boy Brow gel which has a very subtle tint and helps keeps your eyebrow hairs in place after drawing them in. Loved this too! When you want to pay you just get one of the employees and place your order/pay on an iPad after which they instruct you to wait by the globe while they prepare the order. This was such a fun, lively, bright store! It has probably been one of the best ones I've visited. For parking, there are a few spots of 2 hour paid parking around the corner and I'm sure a lot more street parking a little farther away. Had a great experience and will definitely be coming back in the future to try more products and restock on the ones I've already grown to love. read more

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Such a cute location in the middle of all the cool shops on Melrose! You are greeted by one of the glossier employees to let you know how everything works! It's like a beauty wonderland! They have all of their products on display and also there's samples everywhere to try! There's also a sink where you can wash your hands before you sample anything. Once you order with one of the employees, you wait a few minutes and they call your name and hand you your order in a cute pink Glossier bag! There's metered parking on Melrose place! read more

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I have wanted to come here for so long, and it was no disappointment! The inside was so gorgeous and aesthetically pleasing. The employees were so welcoming and kind. The guy who helped me out was so nice, I forgot his name. We waited for our order for probably like 2 mins. The reason I took a star away was just because of the construction in front and the parking was far. read more

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My favorite store always and forever ! I go here whenever I'm feeling down and pick up one item to add to my collection

I've been a long time fan of glossier products but had only ever shopped online but let me tell you going to the store is a while other experience. If you love glossier you NEED to visit this store on your next trip to West Hollywood. The store isn't you're typical ulta or Sephora. There are stations to try all of the products and when you're done the staff comes in to make sure everything is clean and sanitized for the next person. When you like a product, just take a photo of it and show it to an associate when you're ready to check out. Everyone was super nice and helpful. You also don't need an appointment just walk in! Not only is it a great store with great products, but it's also fun to take photos in front of all the cute products and mirrors. When we got our products, they included a bunch of freebies like stickers and samples. Thanks glossier! read more

Glossier LA - Photo booth in the store - Cosmetics & Beauty Supply Near Me - West Hollywood, California

This flagship store is massive, spacious and gorgeously pink. The ambiance is a minimalist dream and easy to shop with all products on display. The service is very attentive, quick and personalized. I come here on occasion to restock my favorite items. Parking is not great however as you have to park on the street and find a proper spot where you won't get ticketed. Glossier has great products but they are slightly over priced and there are dupes available for a fraction of the cost, but if you are loyal to the brand, it's worth a visit. read more

Go in and ask for HERO- He is the best and is so good at color matching ! I went in with zero makeup routine and he walked me through everything I needed! He color matched me perfectly and hyped me up so much! I left feeling sooo confident !!!! read more

Decadent for absolutely no reason but I love it. Well manicured store, products to try and friendly staff. The only make up store I've been in with it on lobby and fountain, insane. read more

Glossier LA - Cosmetics & Beauty Supply Near Me - West Hollywood, California

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I brought my daughters right after Christmas. I got there at opening and easily found street parking. The reviews were mixed on customer service but we wanted to try out their products in person. Each and every staff member was smiling and helpful; there was a greeter at the entrance who explained how it all worked and gave us a pencil and paper. Other staff would demo or suggest various products. We found them enthusiastic and engaged. We bought several items and now feel familiar with their line. Can't wait for them to roll into Sephora so we don't need to make the long drive! read more

Really fun experience and great store, perfect for a girls day or a trip with friends. Almost like an art museum. You order your product with one of the sales associates and then they bring it out to you from the back. Definitely worth a stop if you're in the area. Bonus: try the Alfred coffee right next store. The Glossier pink latte is to die for. Super cute for photo ops also. read more

Glossier LA - Cosmetics & Beauty Supply Near Me - West Hollywood, California

So excited to finally visit Glossier in LA again! As someone who came during their grand opening and got their special tote bags, the store's interior design has changed so much since then & there's been so many new additions to their collection! The main purpose of this trip, however, was definetly the Glossier y2k phone mirror keychain ($18), that's limited to the LA store only! I was afraid they might not have it in stock but was so glad to see it available! read more

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