Really great place for clean beauty. This location is very clean and organized. It's a quiet store and sometimes they have events or representatives from the brand to assist. Sometimes the actual brand owners are there. The only thing is i wish they would advertise more so I know when those type of things are happening. I usually just find out by chance or good timing Generally all staff are very friendly and helpful. I have had poor experience with other clean beauty stores and them not knowing how to work with deeper skin. This place is very knowledgeable and skillful and personable. Bonus is if something isn't available in store they order for free. read more

It's a clean beauty store. Similar to Sephora, but way smaller and way fewer locations. Nothing really special here. It'll be hard to compete with Sephora and the new Korean beauty stores that are popping up. They were more popular a few years ago, but I don't really hear about them anymore. read more

came for a beauty event. i needed to pee. no bathroom? ugh so where do u go to the bathroom. they also had warm water to drink. all in all this was a lovely place with street parking. read more

For the most part, the folks who work here are super sweet, if a bit stretched thin a times through no fault of their own. The problem with that is in a small intimate space that is somewhat on the luxury side, you're not going to get that kind of service that reflects that when it's busy, so if you want more personalized service, make an appointment or come when it's slow. Ilia reps are phenomenal; however, there are one or two people who work here that have an extremely negative, almost hostile vibe. I thought at first it was that they're direct and to the point, but then I saw how they were with a couple of other women who were clearly wealthy. Unfortunately, I have to take two stars off for that. But! Definitely recommend this shop. I'll just pass on by when they're there. read more

While the in-store services themselves were good, the overall customer experience and staff attitude left a lot to be desired. My initial appointment was canceled by the store due to their own scheduling error. As compensation, they offered me a complimentary service. However, when I tried to redeem it, management refused to honor the offer. I had to dig through my emails to provide proof of the agreement, which made me feel accused of being dishonest. After completing my services (which required a $50 minimum purchase), I spent an additional $400 on new products. I later discovered that roughly half of them contained toxic ingredients with carcinogenic properties, (not something I expected from a clean beauty ). As a multiple cancer survivor, this is a health risk I simply cannot take. When I returned the items, I was initially told they would only issue a store credit, as is their normal policy with service-related purchases. I had to remind them that my total purchases far exceeded the $50 minimum (I had spent over $150 in products alone) before they agreed to process a one-time refund. Overall, I found the management and staff to be rude, dismissive, and condescending. With the exception of the talented makeup artist, I will not be returning to the W. 3rd St. location. read more

Credo Beauty is a really cool place filled with clean beauty products! I came here for the 1st time for a Pop-Up Event with Credo x 54 Thrones. This event had some tasty treats with the opportunity to meet 54 Thrones Founder, Christina --who was so kind and sweet! I almost missed meeting her by a few mins. Parking can be weird but we were blessed to have found a park on the streets and as we were headed inside ran into Christina who stopped and spoke with us and gave me the deets of how to navigate once inside! Thanks to Christina... I had knowledge that there was ONLY (1) body butter left, with fuzzy socks and a tote bag calling my name!!! I dashed inside the store and made a bee-line to where the 54 Throne section was. Indeed there was (1) body butter left scent: Kenyan Hibiscus + Moroccan Rose. I was approached by an associate asking if I needed help, which was nice but by that time I was ready to check out. I think I would return to check-out some of their other items. I appreciated the kindness of the associates and manager during my visit. read more

Credo Beauty - "Where All Beauty Is Clean Beauty" Oh and my yummy treat! I want another one, lol. - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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Morgan had always been a golden gem here at the credo beauty. She always is very patient and attentive to me and I love her work ethic she always puts a smile on my face and I'm so happy to walk-in and enjoy my experience here at the beautiful Credo beauty. Thank you again for everything. read more

Credo Beauty - Joshrosebrook products - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Why is the maximum rating only five stars? This place deserves an infinite rating. I prioritize a clean lifestyle and self care in a world of companies that desire to coerce and market their products in order to maximize profits and hurt people in the long run. When I purchase from this store, I never feel this way. Not only does it feel extremely comfortable, like a home, but the staff is above and beyond hospitable and welcoming. They are so meticulous and caring, specifically Morgan, Serena, Dominique, and Nikki. I have been coming to this place regularly for almost a couple of months now and try to convince every single person I know, family members, friends, anyone. I have sensitive skin, and their products do wonders. Not to mention, EVERYTHING IS CLEAN. You are completely and wholeheartedly getting your money's worth. I love Credo and will continue being a regular customer, but what truly keeps me coming back, aside from the products, are the staff I mentioned. I genuinely get excited when I need to restock because I love chatting with them and getting their recommendations. I am the opposite of a consumer. I am more of an investor. The way they articulate each product and use descriptive language leaves me walking out with ten times more products than I originally needed. I love you guys. Owners of Credo, you are extremely lucky to have the staff you do. They are an enormous necessity not only for new customers, but for returning customers like myself! read more

I had gone in to receive recommendations for the right match for foundation (sometime online doesn't cut it). The personnel initially helped me for a few minutes, but as people were walking in I felt sidelined as the personnel aided two people (who both came in without appointment and had a lengthy conversation with each of them). Not that it should matter, but the people who walked in were two beautiful ladies Caucasian in appearance. I am a petite Asian lady in my 40s. She did not notice me leaving the store, and I felt a bit unfair as she could have finished with my consultation first. I just felt like my encounter could have gone better, so wanted to share my two cents. read more

Staff always has lots of knowledge of different products. Love that everything is truly non toxic. Nice clean store and easy access to location. read more

I really wish I could give this location a higher rating. I've been in the luxury beauty retail industry my whole career teaching and delivering sales as an executive leader for neimans, saks, Sephora and more. I came in to get some Exa products to use on a client and picked up something for myself. On a Sunday a nice lady approached me in skin while seemed the manager was at the register and didn't look up, ever. I moved into makeup and when I asked the lady to help with a shade she said oh no I don't do that. Maybe she can help and pointed to another young lady. She just looked at me and said I guess I can help you. I wasn't convinced of her skill after that so I asked for a sample and bought an eyeshadow. The eyeshadow burned my eyes so I brought it back on a Tuesday thinking I would get the foundation. The same young lady was at the register preoccupied. A vendor said can I help you and it seemed it took everything for her to do so as she was packing up her things. I was so disgusted at the lack of service or enthusiasm that I didn't want to spend further time or money in that store. I returned the item and won't be shopping there. read more

Went in last minute to see Mob Beauty line in person. I needed a color match for foundation and to swatch some eyeshadows. I had Tamara help me throughout the entire process. Her foundation match was perfect she recommended a gorgeous shimmery shadow based on my eye color and she was right, it looked amazing! I had a wonderful first time experience here and look forward to my next visit. Thanks Tamara! read more

I was in the area and need an Alima powder refill and Credo carries this brand. Unfortunately, it could only be purchased on their website, so the woman recommended Well People Bio Powder Foundation instead. We tried a couple of shades and 5C worked for me. Well People's shades are all numbered - which is a great idea. Plus it's a clean product with plant-powdered ingredients. And under "good news bad news" - there is a senior discount which they applied to my purchase. There is also a first time purchase discount. She also gave me a generous sample of Reflekt 3 Face cream that is nice. There was free street parking 1/2 block away the day I went. Definitely will come back when I need something else. read more

Credo Beauty - Well People powder and free sample May 2022 - Cosmetics & Beauty Supply Near Me - Los Angeles, California

I love that there is a safe place to buy beauty items. I purchased a hand cream I found at a hotel on vacation. They had great shipping options and an excellent Black Friday deal online. read more

I had a great experience getting my makeup done today! The staff were extremely welcoming and helpful. I don't know anything about makeup so It was a relief to find Megan, who was so knowledgeable and taught me all of the tips & tricks I should be doing to enhance my features. The makeup turned out amazing and was exactly what I was looking for. I will be returning to Megan to do my makeup for my wedding at the end of the month! read more

After spending hours on choosing a product and placing an order you might receive a surprise email that your order has been canceled as your IP is too far from the shipping address you placed!!! Save your time and nerves! read more

I've been hot on the prowl for Kjaer Weis foundation and was excited that Credo proudly carries her line. This makeup is clean and lightweight (my African American gf living Germany swears by it) so I was finally able to try the liquid foundation and love it. Rae assisted me and provided great tips and suggestions. I also purchased a clean moisturizer which I'm enjoying & made sure to register for their loyalty program. This Shoppe carries a plethora of luxe and eco-friendly brands that aren't available many other places. Its the exclusivity for me! Other notes: Plenty of street parking Kind & soft service Elite location w/ eateries, cafes & boutiques to the left and right. read more

The service here is so hit or miss. My very first time visiting this location (pre-pandemic!) was excellent - I distinctly remember chatting with my super friendly, helpful sales associate for so long that I had to run out and feed the meter to finish shopping. This time, however, was not as pleasant. I think the person who was initially helping me was a manager (dark hair, tattoos) and she gave me a standoffish, icy vibe that she could not be bothered to walk me through what options they had for the particular type of product I was looking for or answer any questions. She left me at some point to go do something at the cash wrap, and then another associate (male, very sweet) started helping me and he was the absolute polar opposite of her. Helpful. Patient. Engaging. I ended up buying a couple of things because of HIM (despite HER sour demeanor). TL;DR - the product selection is great, but beware of spotty service. read more

I love Credo! In West Hollywood Kate usually helps me. She is super knowledgeable and always shows me great products for my skincare and makeup needs. I have gotten both a facial and makeup application by Kate and I'm always satisfied with the results! read more

Credo Beauty - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Incredible products and great customer service by Moraima! I have alot of knowledge around skincare and beauty so it always annoys me when I go into a beauty store and I know more than the sales rep so when I met Moraima, i knew i was in good hands. I came in with specific items and brands I wanted to try so she was really helpful with color matching. What I loved most is how quickly she learned about what I like and was able to suggest some items I hadnt even considered and I'm obsessed with them all! I will be checking to see if she is working every time I plan to come in! read more

This is such a great beauty & makeup store. It specializes in "clean" beauty brands, which is why I decided to take a look, but I went back because of the beautiful makeup displays, (which you can touch and try!) AND the truly friendly sales associates. You can tell the people who work here like what they do and enjoy selling clean makeup and beauty supplies. They are so helpful and nice. I love that you can bring old makeup in to be recycled. You also get points towards free gifts to encourage recycling, which is nice too. The displays are beautiful. I love makeup, but it's not as much fun if you can't see it and sample it. The store is very clean and the associates will sterilize anything you want to try. They also do beauty days where they'll "do" your makeup, just like the good old days! (Remember when they'd do that at Sephora?) you can also purchase small containers that they'll fill with a foundation or moisturizer that you want to try. Overall this is a wonderful place to buy makeup and beauty supplies. I highly recommend it! read more

I came here on a Saturday and they happen to having an event "Lipstick Angels" I met the founder Renata who was super pleasant. Aside from the event I went in to purchase some skin care products, I was happily helped by Alicia and was fortunate to have met all of the other staff Clarissa, Megan and Rae they were all super friendly! I was able to find all of the items that I was looking for. Alicia was very helpful in helping me find the right products for my skin care concerns, will definitely be returning. read more

I'm a big fan of this stores selection and location. I can grab lunch and run errands too. I like to be adventurous and planet conscious, so it important to decipher the good ones. Kate P. is very knowledgeable and ask her about fragrances--she always smells amazing! read more

I visited the store several times with my nieces before 2020 and felt that the service was very hit or miss. Sometimes the sales associates were helpful and sometimes they were dismissive at best. My nieces are in high school so I chalked it up to the associates assuming they were not there to spend money (despite the fact that my wallet was covering it all) and was mostly unbothered by the experience. I was very excited for my first back-in-store experience with Credo Beauty as I have been shopping online since the pandemic. I went in (without my nieces) several weeks ago and was shocked by how rude and unhelpful the team members were. A blonde with a middle part and aviator style glasses acted like my very presence disturbed her. She offered me no help and when I asked her a few questions, her one word responses barely registered. I felt she was glaring at me at times. It was horrible. Other staff members were on and off the floor intermittently and seemed pre-occupied. I was made to feel like an intruder and fled the store without purchasing a single thing on my lengthy list. I'll be shopping elsewhere going forward. read more

I've been a virtual fan of this shop for years but I needed something recently sooner than shipping would allow (and a $24 express shipping is a little too steep) so I made the 1.5 hour drive to the store. But no regrets. I was on break from work and school that week so I framed it as my good old days drives to my favorite place: LA anything! There's such a cozy clean vibe to this place from the moment you arrive and walk in. I was immediately greeted by such an incredible sweet and friendly associate and I'm so bummed I forgot to get her name. But we "bonded" haha during my 30 minute stay as I told her about my drive and passion for this shop. She said, "I refuse to let you leave then until you play and test every product!" and she meant it as she thoroughly helped me try out everything I was interested in. After all the fun and laughter and exploration, I dropped a solid $200 but so worth it. For the products, the experience, and the quality of the whole experience. I *REALLY* hope they open an OC location soon though because I want to visit more often and get to test before I buy but oof that drive haha. But all in all, definitely a great space for quality service and quality clean beauty products! read more

I love their products but the sales person there on April 17 at around 530 pm needs a real personality adjustment. Ok , I get you hate your miserable job but really just suck it up. Great products but maybe I will just go to Sephora next time. Their product recycling program is brilliant though. read more

I heard about Credo after a makeup artist on a shoot told me to go! I am trying to transition into using more natural, organic products and she said this was the perfect place to check out. I was specifically looking for a lip aid from a brand they don't carry anymore but the woman in the store offered another option for something similar that I was looking for! I learned a lot about the different brands they carry and she was super helpful, I wish I got her name! The only thing is I wish they had multiple locations in LA. It's near the Beverly Center and not my favorite part of town since it takes so long to get here, find parking, overly populated, etc. However that's my personal preference and shouldn't reflect on the store whatsoever. It would be really nice if there was one in the north east side! I am excited to go back and try new beauty products that are better for my skin/health overall. It's nice to learn more about the products I'm buying and putting on my body. read more

Credo Beauty - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Love this place! Bought Lily Lolo Mascara the Marie Veronique lightning serum and the gentle retinol night serum! They are a pretty little penny but they actual work very well and helped lighten pigmentation and freckles before my wedding day! I started about 5 months before because I am not a fan of chemical peels or lasers. The ladies here were so sweet and helpful! I can't wait to come back and splurge on more green beauty! Best store ever! It's my guilty little pleasure! They even gave me a cute little reusable and sustainable makeup purse and samples! I can't wait to come back and get a Tata Harper Facial and possibly my makeup done! Love! read more

Credo Beauty - Using Marie Veronique religiously and keeping my face out of the sun. - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Full disclosure I was a little nervous going here as I saw some of the negative reviews. However my experience couldn't have been more amazing!!! They are the only store in LA (as far as I know) that carry Jones Road Beauty (Bobbi Browns new line). I ventured all the way out of the San Fernando Valley ;) and was greeted by Megan. She went out of her way to take her time, tell me about the products and recommend the colors/tones that would match my skin type. Megan was wonderful! I snagged a few things, and left there feeling very taken care of as a customer. Thank you Megan and Credo for hooking me up! read more

My wife absolutely adores this beauty product store. We've been to both the Boston and the LA outposts. Natural, clean, chemical-free face and body products is the driving force behind this brand. The staff is super helpful and friendly, and there is something for everyone. Definitely worth a visit! read more

Bravo Credo! I have long been a Credo fan but have tended to do my shopping on-line. So GLAD I went there the other day and met RAYMOND!! He is a scent guru. I've been searching for a new scent for quite some time and Raymond hit it out of the park on the first spritz. And another great sales member helped me finally find the right foundation color/consistency for me. Oh, and didn't know that they have a Senior Citizen Discount. Thank you Sarah and the whole team. If you have the time to get there in person and are a fan of clean products, Credo is worth a visit. read more

Credo is one of the coolest stores I've been to. Their products are impeccable - clean and no animal products or testing. I especially want to do a shout out to Moraima, who is the store manager. She has gone above and beyond in helping me to select products that specifically work for me. I have spoken to many other employees in the store as well, and they were all personable, kind, and very knowledgeable about their products. It's a great place to shop and a lovely store to boot. Thank you, Moraima!! read more

Had an amazing experience here today, everyone I interacted with was lovely and very knowledgable. I went to Violet Grey just before this and the vibes in there were so awful, it was nice to find a welcoming environment here. Parking was also very easy at 1pm on a Saturday. read more

I have mixed feelings about this location, I love the products and some of the staff is so nice but there's one female worker with goth/ rocker style I don't recall her name that is very stand off with her attitude, she's rude, makes you feel like your wasting her time, doesn't seem to enjoy her job, doesn't listen to what your asking for and just has an attitude. She was extremely rude to my mom and myself. When buying beauty and wellness products I want to be excited about the stuff I take home not left feeling like her vibe is coming home with me. Just because of her I will only purchasing online instead of dealing with her. read more

I am making the 3rd Street location, my go to store because parking is easier than Larchmont. I received great customer service and the representative was very professional and knowledgeable. I shopped on a Saturday morning and this is probably the best time. I am going back to buy additional products. To top it off, I was given a 10 % discount as a new customer. It. Money well spent, on me. read more

I really love shopping here but today I had an annoying experience. As soon as I walked in and started browsing, I was bum rushed by a sales associate I think she was well-meaning, but if a customer tells you that they don't need help--please back off! And go away! She literally stood, facing me after I politely declined her assistance. If I wanted to walk left, I couldn't. It was as if she was on-guard. I hate that! I quickly made my purchase and left. Normally I would stay and browse but she totally ruined my shopping experience. read more

It is so rare that I write negative reviews, but after a handful of bad experiences at Credo (specifically the one on 3rd), I feel like feedback is necessary. The staff seems consistently perturbed when anyone asks for product information or recommendations, and I have never not been rushed through my purchase process and out of that store. They never ask me about my skin type or what kind of solutions I'm looking for, and tend to recommend the same handful of products regardless of need. There's also an attitude around skincare knowledge, as if the shopper should know more, and as someone who does actively research and keep up with latest trends, I find this super off-putting. It has been an uncomfortable and ultimately unsatisfying experience every time I've been in. I'm officially a convert to Detox Market, Sephora, literally anywhere else. read more

I shop here often and on one of my recent visits was looking to try something for internal beauty. Tiffany was so warm and helpful, and made a recommendation for the moon juice Magnesi-om to address a few of my personal concerns. I am so happy with it. Thank you! read more

I came to Credo to find a concealer that I could use to spot cover uneven coloring on my face and, I wanted my skin to look dewy and fresh and 'makeupless'.  I had the very good fortune to work with Tiffany who was wonderfully generous with her time, care and expertise.  In addition, it was clear she loved going beyond whatever hopefulness I might have! Being older, matching a concealer or foundation is not very easy on me.  To my surprise, Tiffany gave me a complete make over although I was bit nervous because I have had some terrible make overs.  However, Tiffany's make over was simply lovely!  In fact, a woman who was shopping in the store at the time stopped and said, "that is beautiful, your makeup is beautiful!." I received tips as well!  Tiffany gave me the dewy look I wished for by adding a couple of drops or so of a light face oil to the foundation she chose for me and voila... dewy, fresh, light reflecting! I travel 45 minutes one way to shop at Credo because I value their green/eco products.  This said, I need guidance as matching foundation and concealer is not easy to find with my skin color and texture.  Tiffany was patient and eager and determined to find the perfect match.  I remain very grateful to and for Tiffany's good works and bright spirit. read more

Everyone at Credo on 3rd is always the most professional and most helpful! The store is always clean and just a really warm and welcoming environment. I love stopping in trying new products and getting my staples. The team never steers me wrong when I'm looking for something new and I always have a great time when I'm in! read more