First and last time I will buy from their Black Friday sale. Ordered 11/28. Was told it would be…read moreready before Christmas. A week before Christmas, no email. I went in-store 12/19, qas reassured it'd be ready by Monday 12/22. I called again and was told to wait for the email. Christmas came and went... no email. I tried to email and call them. NO RESPONSE. I went back to their Sand Island location... closed for a week and re-open 1/6. Tried email for a refund... they don't do refunds. A little communication would have went a long way. This will be the last time I shop here for Black Friday. If you know you oversold and it wouldn't be ready by Christmas, be honest. People will understand. But a lot of us were left with NO COMMUNICATION.

Bought a reflective shirt from merrie monarch pop up at the mall, washed only once and the…read morereflective part was peeling off, nice print, poor quality for the price.

It was a quiet evening at WWM, I decided to take sometime to try to do some shopping for myself. I…read moreMana Ka Oiwi is very clean and appealing. That night as I shopped, Kalani and Maile greeted and welcomed me with their genuine aloha. I could tell how happy they were, both were singing while they were working. I love it when people sing, I feel like they are connecting with the music and their hearts are happy. This store has a bunch of different apparel styles and tastes. I found 2 dresses for work. I got lots of complements the next day at work. In inquired about the Black Friday Sales (even though I was early, Tuesday). No sales were going on but Aunty Maile gave me a gift for my purchase. Super kind of her and much appreciated. I don't often treat myself to dresses and such, but I was so happy I was able to support local. They used to be on the second level, but now they are on the ground floor near Aloha Salads. According to the past comments, this store may be a seasonal store. I'll be back for sure.

Service is great with a real local flavor emanating from its native born staff. It's called the…read morealoha spirit in practi

Fighting eel Kahala moved to a bigger location (I think it used to be the very old 33 butterflies)…read more. This store makes so happy because it's so bright and colorful! With so mane selection to choose from, clothes , bags , note cards , towels and more! service is great, each team member is friendly and helpful and make shopping fun! Fighting eel is a local brand so the prices on certain idea can be in the high side. If you have the money and you love the item, you shop, buy and support local!

We were in the area and decided to stop by this location and I'm glad that I did. I…read more The service was amazing. Kristen was such a great help and so very friendly. She made me feel very welcome and I enjoyed and loved my experience with her. She constantly checked on me and offered pieces I didn't think I would like. She really exemplified awesome customer service. She and the other gal working were very nice. I was very happy with my experience and also that I was able to find items that I liked and fit well. I was excitedn to find a few things to purchase. They do have a good selection of merchandise as well. Some items are a little pricey but I found that they are worth the quality. I would definitely return to this location. Fighting Eel has the best employees!

I finally used my gift card (which was set to expire in Dec 2025), at their Punahou store. After…read morevisiting the Punahou and Kailua store throughout the year, I finally found two tops that I immediately fell in love with. The staff were friendly and helpful and the store was clean. Seemed like they had several sizes available in all their merchandise which is great. Their dressing rooms are spaced nicely and they have several. They have ample parking spaces out in front of the store.

Manuheali'i has for a long time been the go to location for myself and my colleagues, in fact, our…read morecoaching staff went with matching Manuhealii prints for almost a decade. For me, the two main reasons to buy Manuheali'i. First, their clothes is often made with a thinner material which is both comfortable and practical, especially during the summer. Business attire or dining out looks better when you're not sweating in your thick cotton aloha shirt. Second, their prices used to be just a tad lower than a lot of the other high end Hawaiian fashion designers. But that seems to be changing. It's going to be more difficult for Hawaiians to wear Hawaiian wear if the prices continue to increase but if you're looking for something professional, fancy, and comfortable, this is probably one of the best brands to go with.

Just left this place and while the clothes are cute, the service is not. No greeting to my mother…read moreand I while other customers were greeted. When asked if there was another size in one of the shirts, a curt "no" was given and that was it. Judging by other Yelper's one star reviews, it seems my customer service experience was not isolated. What does one gain from being rude to customers? Hmmmm... If you want a sale or repeat customers drop the attitude!

This store always has the cutest clothes with the best quality!…read more I needed an outfit to go out to dinner in and Savana was so helpful, she asked about the color and style I was thinking of and picked a few different outfits off the racks for me to try on. I fell in love with this stone gray simple but really comfy romper with a low back and pockets. She said that I could dress it up with some cute accessories for my night out and I could also use it casually for going shopping or running errands. I love an outfit that is versatile! I really appreciated the time and advice she offered. Every time someone compliments my romper I tell them to go to Cookies in Windward Mall and ask for Savana, she will help you find something you'll fall in love with! I will definitely be shopping there again because of her!

After searching for outfits for our ohana for my motherinlaws celebration of life stepping into…read moreblessed life in Kaneohe was a prayer answered Logan helped us in getting outfitted all 31 pieces of clothing we loved the quality and the service and value we got we had so many positive comments it will be my go to place from now on Mahalo nui

Wandering around the mall while shopping and was do pleased to find this shop. Lovely things…read more Personnel were so friendly and helpful. Will certainly return to shop more.

The store my homie owns, they got dope stores and designs. Go early when they have sales they sell…read moreout fast.

I got the most dopest Hawaiian shirts ever. All the other merchandise is also dope too. 5 stars…read more Thx to Hailey, Te'a, and Alysia. U folks da best.

Ok... so Kaneohe BRED & BORN so when I say this place changed... IT CHANGED!…read more Too bad they don't have the fountain and mcd's and tilt! Those were the most memorable places because they had AKSHON! Cosmic candies was another memorable spot! I think when they closed down, that's when the mall changed! Afterwards, kids grew up, adults got angrier, teens dispersed and Kaneohe no longer was FAMILY! It opened up to a new generation. Yet, they still have this mall. Constant changes, new businesses every 3-5 years. None that sticks around. Only a handful didn't leave. Let's hope this place can become a family place again.

I noticed a security desk presence with monitors on the second floor. I feel safe knowing that…read morethere is security personnel stationed there. I go to this mall at least twice a week. The community activities such as luk tung and ukulele club are fantastic!