Messaged Gloria through Yelp and received a prompt response. My house needed a deep cleaning *shameful admission and their schedule prompted my house fully cleaned the next day. Looking forward to schedule her services as they did a great job. Convenient, organized and professional! Thank you 4 month Update: I'm gonna say that she's done an awesome job because I'm messy. She's helped me so much and she super sweet. Thank you read more

Gloria's house cleaning service did a great job. They did a deap clean. Highly recommended.

This is the third cleaner I've hired to clean my house. I usually only hire for deep-cleaning jobs. I contacted Gloria, and she was able to accommodate my very last-minute request. They came on a Saturday. She brought her dad, her sister I believe, and someone who looked like her teenage grandson to help her with the job. I asked them to clean 3 bedrooms, upstairs kitchen, downstairs kitchen, and 2 bathrooms. She and her sister worked hand-in-hand. They worked on the bathroom, then the bedrooms, then the kitchen. Her dad and her grandson helped with vacuuming and mopping. I thought her grandson was unprofessional at times, using his cell phone and repeatedly asking Gloria if he could get a ride or Uber to somewhere he wanted to go. I later found after they left that he had plugged in my phone charger in my bedroom so that he could charge his phone, obviously without asking me. Other cleaners I've hired usually bring their own cleaning materials, but Gloria kept asking me for stuff, like a broom, and they used my disinfectant wipes when they saw it. I liked how they did the bathroom, but I have a concern with housecleaners going from dirty to clean (e.g., bathroom to bedroom to kitchen!) when they clean the house. Also, I should have told them to take their shoes off since we don't like shoes in the house. I specifically requested a deep-cleaning. After they left, I felt like the house was left partly clean and partly dirty. I did not feel good about the job. It felt somewhat rushed. Granted, I was 12 min. late to my own house for the cleaning appointment because I lost track of time while running errands. I did apologize but that shouldn't affect the quality of the cleaning, especially if you have 4 people coming over. I felt like I could've done a better job. Up to this point, I hadn't found a cleaner I liked. (See my other reviews for my favorite!) Sorry! read more

I totally recommend using Gloria's. Reasonable pricing, and great service. They showed up on time and did a awesome cleaning job.

Gloria has been cleaning our house for last 6yrs and it has been amazing working with her. She has a very reliable team and she usually schedules the same set of people which makes it easier to work with her. Even though we don't speak Spanish, it has been easy enough to explain things to her team and they are all good at their jobs. She has also been very flexible with scheduling and accommodating last minute changes. We definitely recommend her services. read more

I just had my apartment cleaned by Gloria and her assistants this morning, and I'm overjoyed with the amazing job they did! Considering we have guests staying with me later tonight, I'm definitely at ease that their services helped me prepare for this on such a tight schedule! I contacted her on August 5th to ask if her team could come on August 7th around 9:30AM. She said she could do it, and her team could even come earlier if I preferred, to which I was even more excited for. The earlier the better, in my opinion! I specified that my primary things to focus on were vacuuming the living room+bedroom, deep clean the bathroom, and do a light scrub of the kitchen counters. I also informed her that I have a husky and he would be crated during their cleaning session, in case of pet allergies/assistants who could be uncomfortable around big dogs. Gloria is also a fellow husky owner, and said everything would be fine! One of her assistants showed up first, and Gloria said she'd be arriving soon with another assistant to help out as well. Gloria assessed the situation while her assistants started working, and since my husky shed a lot more fur than she expected, she increased the price estimate. Totally fine with that, since her assistant was already working on removing our vacuum's clogged up brush with fur+hair. Even with the increase, her team made it so worth it! For those wondering about payment options, she has Venmo, and that's what I used to pay her. So convenient! In a total of two hours, they managed to vacuum every conceivable place my husky's fur tumbleweeds could hide, deep clean the bathroom, sanitize+dust all my furniture, sweep+mop my hardwood floors, clean the windows, and even scrub off most of the hard to remove stains on my electric stove! Even with my husky's dramatic crying to be let out of his crate, they gave him some love to show everything's okay while cleaning. :) Before they considered their job done, they had me inspect everything, and showed me particularly difficult-to-reach places they were able to clean. Their teamwork and communication were super on point. Gloria's team goes above and beyond house cleaning services, and my 768 sq. ft. apartment feels like brand new. I'm so thankful for Gloria and her team's help. I will definitely use her services again in the future! read more

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Gloria has been cleaning our house every month, for about five years. She does an outstanding job. She always brings a second cleaner, and they clean our one bedroom loft for about 2.5 hours. They even move the furniture to clean underneath, including our heavy sectional couch. They're very very thorough. Gloria is good to communicate with, and has always been very flexible to fit in around our varying schedules. read more

Gloria has been cleaning my house for 17 years. She is professional and reliable. I recommend Gloria for your house cleaning. She will do a good job. read more

cleaners threw away artworks without asking. then denied, while all the pieces were still in trash bin. unrecoverable had a stroke unable to retrive my work. will be suing for damages read more

******I wish Yelp had 6 stars - awesome service. Move out cleaning completely exceeded expecations - the space ( older building ) looks better than when I moved in! After a bit of confusion on my part, Gloria saved the day by adjusting her schedule and making a late evening commitment. She was right on time, friendly, professional, efficient, and her helper was amazingly effective and very upbeat. The price was very competitive - but the cleaning was so well done, I actually added another $50 - so impressed. I've recommended to all my San Francisco friends. read more

My house needed a deep clean (living with 7 people) and Gloria and her team were great with communication and an estimate that beat most other companies we've used. She was finished in less than an hour and the house looked better than ever. They even cleaned the walls that had marks and smudges. My go to cleaning company!! read more

Gloria runs a small business and I want to be supportive. I just feel scammed for having paid $700 for cleaning a 3bed 2 bath apartment and still not getting a clean house after two weeks of back and forth. She requires payment upfront and then the customer is left chasing her to complete the job. I did not even get an invoice from this company. I will not be hiring them again. read more

Gloria and a young girl showed up 1 1/2 hours early. I thought Gloria came for a price quote, but she wanted to start right away. My fault for taking the easy route and letting her. They did a quick once over. They washed my sliding door and one window but not even them well They didn't even clean the glass on my China cabinet. They used up all my paper towels. That was annoying. They used up my paperbags too. Moping without a bucket?Overall I was disappointed and will not be calling them next month. read more

Gloria and her team are very hard working and makes sure the house is cleaned thoroughly. I will definitely be using her services again. During covid she makes sure her team wears masks and gets tested regularly l. I highly recommend her. read more

Gloria was top-notch from the beginning. She answered my request for an estimate right away, probably within 20 minutes. We agreed on the initial estimate and scheduled a date. She and her crew arrived on time and did a remarkable job. No detail was left undone. The final price was exactly as estimated with no haggling. I highly recommend her services. read more

I was recommended by my family member who has used Gloria before and loved her so I gave her a call Sunday to see if she could help me out last minute on Monday and she was very nice and kind enough to squeeze me in. She was very professional and my house looks great! They did a very detailed job! I Highly recommend her. Thank you Gloria. read more

We had a party for some of the staff who work ith my wife. We needed our house cleaned. I talked to three companies in the Pacifica area. Only Gloria was nice enough to come out and see us and give us a quote in person. She was very professional and a nice person. She gave me a low bid and we agreed to hire her company. She and two of her associates came back on Saturday and worked two hours on our house. There is that old saying: "slow and steady wins the race." They worked slowly and carefully. They did a great job. We are going to have them back once every month or so, They have our strong recommendation. read more

Excellent house cleaning! I sent an e-mail via Yelp in the evening and she called me back right away. She and her crew came the next morning. Prompt and thorough service! Nice added touches including inner window cleaning and bed making. My 10 year old son commented that he liked how his bed was made. I also liked that they were tolerant and friendly with my rambunctious doggies! A+ read more

Using my boyfriends account. Called Gloria on a Saturday and she came same day and gave me a quote. Came back two days later and did an outstanding job. She's a keeper! read more

At Gloria's first visit, she and her two helpers cleaned our home in 1.5-2 hours. She then charged 20% more than she had quoted me because she said our home was dirty (dust under the bed is what she remarked about). The next time the cleaning was scheduled, one woman arrived, without Gloria. I assumed the person who was cleaning knew where everything was, but about 10 minutes after she arrived I found her cleaning the kitchen counters with paper towels and tap water. I communicated as best I could and showed her where the cleaning supplies, vacuum, etc were. My house is usually cleaned in 4-5 hours. But it seems that Gloria's workers are scheduled for two hours at any given home. We were supposed to have two cleaners, and at 2 hours, that makes sense. But Gloria says one called out sick. The cleaner who was here left after two hours - not having done any but the most superficial job in general, and minimal cleaning of some rooms. Makes sense - no one has cleaned this house in two hours. I spoke with Gloria and complained that $60/hr for the house to be cleaned is unreasonable. She said she charges by the job, not by the hour. But the job was not completed . Some rooms hadn't been cleaned at all. Gloria insists the job was completed although I sent her photos showing the rooms that weren't cleaned. I would have much preferred for Gloria to reschedule when her second person called out sick so that there was the appropriate amount of time and help to do the job well. She will not be cleaning for us again. read more

We needed same day help to meet a move out deadline. Phone response was prompt & it was easy to arrange the time frame & estimate for their housecleaning service. Nice folks, will continue to work w/them! read more

Great communication prior to arrival. A little late but did an amazing job cleaning my 3 bedroom home. Raised the price from original quote when she saw the mess she was dealing with. (understandable) was also time efficient and understating of my hectic schedule, would hire again. read more

I cannot tell you how amazing these ladies are!!! Affordable and kind! And my house looks amazing! They covered ever inch! And brought their own cleaning supplies!!! I'll never go anywhere else! Highly recommended! They are the best!!!! I needed someone to come quickly and she was right there! I loooooooooove them!!! read more

Some time its great other times is only good but the 5 stars is based on that sometimes my place is a real mess. I would recommend them and they are reasonable priced. read more

Gloria did an amazing job! Her team really tackled the job. The apartment really a mess before her crew swooped in. They were on time and worked hard. Now the apartment looks really spotless. What a great job - I would definitely go with her again. read more

Gloria is amazing she went above and beyond to get my listing in Pacifica cleaned and boxes moved last minute for my open house. She did a great job with her team I will use Gloria for all my homes. read more

We started using Gloria's House Services a few months ago. We were not satisfied with our previous service and decided to try Gloria's services. The transformation in our house was amazing!!! Everything is sparkling clean after they leave. I highly recommend her services. read more

I highly recommend Gloria's Housekeeping! Being that I work full time, and have 2 kids that I have to keep up with, cleaning is the last thing on my list & to be honest I'd much rather spend more time with my kids playing than cleaning! I'm glad that I found Gloria! She is reliable, trustworthy, and not to mention BUDGET-Friendly!! It's so nice to come home to a super clean home that me & my kids can enjoy! It's a small luxury that's totally worth having! read more

I cannot speak highly enough about Gloria and her team. I echo what everyone else says: she's professional, communicative, punctual, etc. And the clean! My house always looks like a hotel when they leave. But there's a lot more to it. I met her when I had a lot of bad stuff going on, and my house was pretty much a mess. She and her team worked very, very hard to get my house into nice order. And then...I got cancer. During my chemo and surgery, Gloria especially has been so kind and concerned, and offered me her prayers (which I gladly accepted). They also do a lot of things that are above and beyond that I can't do for myself, like changing sheets and cleaning the litter box. Highly, highly recommended. read more

I found Gloria's housecleaning through yelp. I must say I will be calling Gloria again in 3 weeks for another cleaning. I called the day before to see if Gloria can schedule me in to clean my apartment bc I'm due with my baby any day. Gloria was on top of it. Scheduled me in right away and did an excellent job. I'm very happy with her service and will recommend my friends to this business. read more

I highly recommend Gloria and her team! I called her on a Friday and she was available the following Monday. Our apartment in San Francisco was long overdue for a deep cleaning and they did an AMAZING job. She also has very reasonable rates.We will definitely be using her again. read more

Buyer Beware. She said it would be same cleaners each time. Not so. New cleaners every time, each time progressively worse. The last crew were totally incompetent. No common sense. They damaged my bathroom and my floors and used rolls of my paper towels to clean my home instead of using their own cloths and cleaning supplies. Thought I wouldn't notice the damage and did not say anything after the damage was done. I had to call her. Gloria said she thought the damage was already there, which is a lie as she's inspected my home many times and knows her cleaners caused it. She never offered any help on how to repair the damage, never called again. Only texted to see if I fixed the damage her incompetent cleaners caused. read more

I highly recommend Gloria's House Cleaning. We have been customers for several years, and appreciate Gloria and her team, who we trust and depend on, while being flexible, and affordable. Gloria has supported our requests to provide expanded services in preparation for big events at our house. read more

Being a busy professional with children it is difficult to keep the house clean. Gloria solved that problem. She is thorough and reasonably priced. I am very happy with her service, my house has not looked this good since I was married! read more

WHAT A GIFT TO MYSELF! I can't say enough good things. Gloria is lovely to work with and her and her team did a wonderful and thorough job doing a deep clean of my house. Professional, prompt, communicative, nice, and does a great job! I am hoping to hire her for ongoing help if I can. Worth every penny and a gift to yourself. I am one of those people that actually likes to clean her house herself and it is hard to find someone who cleans 'like you do' but FOUND! Now I have time to do all the other things, haha. Thank you Gloria and Mara! read more

WARNING! DO NOT USE THIS CLEANER. I reached out to Gloria and asked for a quote for my 500 sf studio. She quoted me $100. The day of the cleaning she told me two of her cleaners would show up and then she would come two hours later. I told her I was leaving for a trip and needed her to be there at the start of the cleaning so we could discuss the job. She then showed up and asked for more money -- we settled on $140. She promised a high quality job so I acquiesced and paid her that amount. We agreed that the cleaners would vacuum up my dog's hair, clean the windows, bathroom, kitchen, etc. I got home and there was still dog hair everywhere, dog food on the ground (despite my dog not being there), the windows not cleaned, hair still throughout the shower, the bathroom mirror still dirty, the kitchen counters still dirty, and things put back nowhere near in the same place as the cleaners found them. When I raised these issues with Gloria she became nothing but defensive and when I asked for a refund she insisted I just needed money. I highly recommend that NO ONE use this service. It was an awful experience. read more