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    Buzz Wireless - what all we do!

    Buzz Wireless

    (4 reviews)

    $$

    Donelson

    I hand my phone over to a "'owner" (Antoin) on (10/10/18) Wednesday and came back the next day to…read morefind out the business was sold again to a new owner (Alex) who refused to tell me where my phone was and insisted that the business was closed on Wednesday...he then immediately closed the store and left...30 mins later i ran into the previous owner who is leasing the business to these unprofessional jackasses and he said he would get ahold of the "owner" i hand my phone over...never got ahold of him but gave me his number...so i called the number on (10/12/2018) and Antoin said he would meet me the next day...today (10/13/2018) i called him to make sure if he dropped my phone off...and he's in Brentwood and hung up in my face when i protested meeting him the next day as i'm busy ...i don't understand why he took my phone out of the building but it's definitely theft now...and of course none of these "owners" are going to take responsibility...DO NOT TAKE YOUR PHONE HERE!

    Buzz wireless is the best place for all your cell phone, computer repair and accessory needs. I…read morewent there once to buy a charger, but I find myself going back there on the regular basis. If you get a new phone, they will even purchase your old like new one from you at a competitive price. They don't look to make you a customer. Shavon & Kavon aim to make you a friend. Stop by and I guarantee you will find yourself coming back to do business again. Honest, trustworthy and friendly.

    Verizon

    Verizon

    (11 reviews)

    $$$

    Donelson

    This Verizon location inside of Opry Mills is an authorized retailer location, not a Verizon…read morecorporate ran store. The main difference I noticed with that is the level of service and the variety of accessories sold at the location. We popped by on our recent trip to Opry Mills, as my dad, who is a long time Verizon customer, was having issues with his charger and wanted to pick a new one up from a Verizon store. Our visit was brief as we had a mission, and we accomplished it fairly easily. The Associates were standard sales associates. Greeted us when we walked in, but quickly lost interest once we told them what we were after. We made our way to the accessories, scooped one up and got rang out without issue. Overall, the visit was okay. Service could have been better and prices were as expected, but pops wanted what he wanted at whatever cost.

    I changed my service to Verizon and the sales lady lied to me from the beginning. I was told I…read morewould get free phones and I didn't. I was told my service would improve and it didn't. I was told they would pay for my other service to change over and it didn't. I was told to bring in my bill and they would beat it and it actually went up $195 per month. Now I went back to my original company and by the way I'm very happy with AT&T and I received a bill from Verizon for the phones that they were supposed to be free to begin with and they took my 3 month old phones and traded them in. Now they have my phones and they are billing me and I can get in touch with the Loyality team number or the customer service team to help me with this $7,000 phone bill. It was a bait and switch situation and the representative named Laura Lazas said she would get it fixed and after 3 months I got tired of her lies and switch back. I highly recommend you not to switch and if you do, don't use her a a representative. She isn't worth a poot. She says she will get it fixed and it won't happen. BUYER BEWARE!!!!!!!!'nn

    Global Wireless - itservices - Updated May 2026

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