The staff was so friendly and welcoming. They were able to correctly update my phone and transfer…read moreall my information! -MS

I was in Verizon In Merrillville IN today and the gentleman Jimmie helped me with my situation and…read moreI will have to say he was really good at his job. Very polite and had a smile on his face the whole time. I was very impressed. Thank you Jimmie for your help.

I have been waiting over a month for them to fix my dryer.We have a GE we had it. Only a year and a…read more1/2 It broke , it doesn't dry clothes. He Came out today. after four weeks and he said it's fixed. It's doing the same damn thing. It's not fixed it's blowing cold air. Now I have to wait another two weeks. I do not recommend anybody to buy any G E appliances or any appliances. Or go to Best Buy in mirrorvill indiana Indiana. The worst place ever to take advantage of people that are on a fixed income.It costs us more for him to come out twice and get the part than what the dryer is worth.And I even called corporate , and they ain't doing shit. Heads upPeople do not go to best buy.

My husband enjoys Best Buy so we drop by at least once a month. Employees are friendly and they…read morehave an entire appliance section. Most recently I picked up a nice coffee bean grinder as I refused to purchase it from Amazon. If you find a lower price elsewhere then they will price match for you.

Outstanding service. The man was also very nice. The place on the lower level Cellarious could not…read morehelp. The girl actually took a picture of my about screen and texted it without asking. I asked she said it was only the model #. Good news I will be filing a complaint with states attorney. I 100% recommend WEFIX

Busted phone? Go here!…read more Had my phone run over at work, cracked and broken screen (display too), and a slightly bent metal frame to boot. Verizon's replacement with their 3rd party insurance would've taken a day for delivery and cost $159.xx which wouldn't be a-ok if I lost the phone or if it was completely destroyed but, it wasn't. My wife told me about the little shop in the mall by GameStop, I decided that it was worth a look see. They charged $60 ($63.xx with tax) an told me to come back in an hour. Either came back a little less than an hour later and the service guy was just putting on a screen protector an snapping my case back on. The screen also comes with a 1 (maybe 2) year warranty (free replacement) for dead pixels etc. I couldn't be happier with the service and attitude of the guy working there, price was excellent compared to Verizon's charge. I've already recommended the place to several friends and decided to make it Yelp official.

The folks at CPR have done a lot of work for me over the years including recently replacing the…read morefront screen and battery on my wife's iPhone 14 ProMax. Few months after as I am replacing my wife's screen protector when the whole screen on the 14 ProMax comes off and I get two white lines across it when I try pushing it back in its place. I take it to CPR who gives me lip service about dropping the phone, blah, blah , blah. None of that happened. I just peeled the old screen protector off. I take it to another shop who look underneath the screen and discover a loose screw which was " probably never tightened up all the way" according to the tech and prevented the screen from settling in 100% , so when I pulled the screen protector off the screen came off with it. I then called CPR again with this new information and got more of the blah, blah, blah bs . Disappointed but I will replace the screen and life will go on but I cannot and will not give them any business again.

Love love love this place. Same day repair if they have parts in stock. My sister dropped her Pixel…read more7 Pro (in a case) but still managed to damage the touch portion of the screen. Called in, spoke with technician, he ordered the part immediately, texted me when the part arrived. 40 minutes after dropping it off at the shop, I was told the screen was replaced and he phone was ready for pickup. Quality work at a great, fair price.

This isn't in regards to any specific store just my sons experience…read more To Xfinity Executive Leadership, I am writing to express my profound disgust and absolute outrage at the catastrophic failure of your company to perform a basic service: porting my long held Verizon phone number to Xfinity Mobile. What should have been a straightforward process instead became a multi day nightmare filled with empty promises, misinformation, incompetence, and a complete lack of accountability from every Xfinity representative I encountered. I began my port request on Saturday at 4:00 PM, with my Verizon Port PIN ready and all required information in hand. I followed every step exactly as instructed. Instead of activation, the system immediately pushed me to call customer service. I was told--incorrectly--that everything would be completed by Sunday morning. Sunday: More Lies, More Delays By early Sunday afternoon, nothing had happened. I called again, this time with a Verizon representative on the line. The Verizon agent was kind enough to offer assistance and explain that, due to Xfinity's delay, additional porting steps were required. The Xfinity representative refused help, insisted everything was fine, and promised completion "within the hour." That was another lie. Monday: No Number, No Work, No Call Back Monday arrived, and my number still had not been ported--meaning I had already been without the phone number I have used for over 20 years for more than 48 hours. I cannot log into my workplace systems without that number because of HIPAA related security protocols. As a result, I was unable to work at all on Monday. Did anyone from Xfinity follow up as promised? No. I had to call again, only to receive more hollow assurances and another "24 hour" window. Another rep personally guaranteed she'd contact me on Tuesday. She did not. Tuesday: Still No Number, Still No Work By Tuesday--still with no working phone number--I again could not work. I had to borrow a phone just to reach my doctors and pharmacies because I recently suffered a heart attack, and I am currently awaiting test results and critical prescriptions. Thanks to Xfinity's prolonged delay, every one of my healthcare providers now had my long standing number falsely listed as disconnected. This is not simply an inconvenience. This is a health risk caused by your company's negligence. My taxes are also tied to this phone number, along with numerous personal and financial accounts. Everything has now been disrupted. Today: Still Not Fixed As I write this, it is now Wednesday. My phone number still is not working. I still cannot work. I have now spent over 7.5 hours on the phone between Verizon and Xfinity, only to be told--yet again--that it may take another 24-48 hours. Even more infuriating is that Xfinity has openly admitted that every single delay was on your end. Real Financial and Personal Damage Your failures have caused: * Over $1,800 in lost wages * A complete disruption of my ability to work * Compromised medical communication following a recent heart attack * Massive inconvenience and embarrassment while correcting "disconnected" status with doctors, pharmacies, and others * Hours of wasted time correcting a mess entirely created by Xfinity * Ongoing stress, anxiety, and frustration What Accountability Will Xfinity Take? After days of broken promises, false information, refusal to accept assistance, and a total lack of responsibility from your staff, I want to know: * What compensation will Xfinity provide for my documented lost wages? * What are the consequences for the repeated delays and negligence? * How does your company plan to prevent this type of failure from harming others the way it has harmed me? Xfinity has demonstrated ineptitude at every step of this process. Your customer service has been dismissive, untrained, and consistently dishonest. The chaos your company created has affected my job, my health, my finances, and my peace of mind. I am making this experience public because no customer should ever be subjected to this degree of incompetence or indifference. I intend to share my story widely, so others understand exactly how Xfinity treats its customers. I expect an immediate and serious escalation from someone with actual authority to resolve this issue and address the damage Xfinity has caused. Signed, A profoundly dissatisfied and deeply inconvenienced customer

This place does not put Customer Service first. They help who they want to and lie about doing…read morethere jobs correctly. I have had to call in multiple times to get things fixed on my account. if you can, stay away from this location.

My Android phone had viruses on it that affected anything I tried to do. The technician was very…read morefriendly, professional and knowledgeable. He was able to quickly assess the problem and knew exactly how remove the viruses and suggested an app that would prevent the problem from occurring in the future. I was pleased as well with the cost. I highly recommend iFixandRepair!

From the owner: Dear Customers We Fix all kind of phone repairs and Tablets Watches and computers ,if you want…read moreHonest and Reasonable prices see us soon Thank you have a wonderful day.

We have emailed and left text messages on Friday, July 25, 2025 that read "read" and have not heard…read moreback on new customer plans and options we had questions on. Misael was initially helpful but when we had a lot of questions he said he had to go and if we had questions to email or text him to which we did and have not heard back. Not very comforting customer service. And the sheet for our neighborhood that just had fiber installed indicates to contact Anais. We were not home to meet with any of the sales folks in person when they went around getting people to sign up. I would have hoped we would have had the same courtesy but did not experience that at all. Being ignored is terrible, even the store manager is not helpful. No replies thus far and it is 7/30/25.

Kay was very friendly, professional and knowledgeable with us in regard to our wireless phone…read moreupgrades and transfers. Great experience, great service.

Went in on Saturday to see about updating a couple of iPhones. Turns out all our phones were due…read morefor an upgrade. Marcus (I think that was his name) was very helpful and not pushy in trying to get us to buy phones beyond what was covered by the allowable trade in plan. Unfortunately, the ones we wanted weren't in stock, so they were ordered to be sent to our house. With two more phones at home that needed updating, we also ordered to phones online. All phones arrived on the earliest expected date. We ran into an issue activating them ourselves, so we returned to the store after work and arrived about 35 minutes before the scheduled closing time. The store manager, Cassy (?), took the time to review each phone and be sure all aspects were working and replaced all our SIM cards. She was friendly and her customer service was on point. We were also impressed that the other associates were working together on store closing protocol as it was a few minutes past posted closing as Cassy worked on the last phone. Another associate, Janay, came by to make sure everything was running smooth. She was just as friendly as her manager as we chatted while the fourth phone finished. Cell companies are not a fun place to visit and I have always likened a visit to buying a new car with all the back & forth. However, we have always had a positive customer experience at this location (and we have been patronizing this place since it first opened as a Sprint store!) Kudos to the managers and staff. Customer service at its finest at this store.

Almost always an unpleasant experience here . Why do i have to wait beind multiple phone sales and…read moretroubleshooting customers to get a 3 minute screen process protector replaced. Also filed a complaint previously d/t being placed on 12 month contract for accessories without my knowledge!!