I have to admit that I am ignorant of all things electronic when it comes to cars. There are two…read morethings I do know; one is how to change the radio station and the other is how to adjust the heat. I can really appreciate when a business owner takes their time to explain all of the little details to me and even take the time to show me how something works. I'll be back.

I went to this establishment and the owner charged me twice what the part cost and got ANGRY,…read morestarted yelling and became Irate and told me to GO TO BEST BUY AND NEVER COME TO HIS ESTABLISHMENT AGAIN. I went to this establishment and was sold a part for my radio for $100. I went to best buy and the same part for the radio was $45.00 I went back to the establishment and asked the owner why he sold it to me at that price and he began to get angry and yell at me and stated, "When you buy an item you agree to the price and when you go to another store and find it cheaper thats not my problem- GO TO BEST BUY AND NEVER COME HERE AGAIN. I offer you technical support that Bet Buy doesn't provide (which is not true). GO TO BEST BUY" I offered to pay with my credit card and he stated that its CASH ONLY- and his credit card machine doesnt work (yeauh right)- that was to prevent me from contacting the credit card company and disputing the charge. Additionally, I have audio recording of the entire incident. WOW. He has shown me his true colors. I have made 3 other transactions with this establishment in the past that went rather well but this one is the final one EVER. He is not the only business in town that sells parts for radios and I will never go there again and informing all of my friends and everyone else that I know NOT to patronize his establishment. VERY UNPROFESSIONAL, RUDE, OWNER WITH ANGER MANAGEMENT ISSUES.

Joe is the owner who takes pride in his business. He is…read morefriendly, knowledgable, trustworth, patient & care about customer concerns/satisfaction You provided grate turn around timing & diagnostic too. Thank you for the many years you have served in the community Blessings to your family & you

I have taken 2 TVs to be fixed here. Great work and service each time. TVs still running today, one…read morewas fixed in like 2019, and the other more recently in 2021 I think.

On Sunday, May 25, 2025 my husband Carlton and I stopped in the Homewood store for the sole purpose…read moreof purchasing an ink cartridge for a printer. While we were in the store we decided to browse the two aisles of washing machines and dryers. We were not looking to purchase these machines at the time. To paint the picture, Carlton and I moved into our recently built home in 2022. We had not felt the need to immediately purchase a washer and dryer, since we had been accustomed to going to the laundromat for over 15 years. However, we knew that at some point we would eventually purchase a washer and dryer, for convenience. While we were simply looking, to analyze which type of washer we would eventually buy, an employee named CATHERINE A. approached us to see if we needed any assistance. At first we told Catherine we were just looking. Without hesitation, Catherine simply stated she was available to answer any questions we might have. Well, not feeling as though Catherine was merely pushing for a sale, we decided to start asking questions about the features of one set of the GE washers and dryers. Catherine was so knowledgeable, kind, cheerful and patient. She was able to answer every question we had. Catherine did an outstanding job of not only explaining the features of the appliances, but also the benefits of the Memorial Day Sale. My husband and I became very intrigued by the offerings of the store. So much so that we wanted to know what everything would cost. Upon request Catherine took the time to give us a complete mockup, to show us exactly what the purchase of the washer and dryer, necessary accessories, delivery and installation would cost. My husband and I felt it was too good of a deal to pass up. Therefore, Carlton applied for the store credit, and was approved. He wanted to take advantage of the 24 months no interest promotion. What was supposed to be a minor purchase for an ink cartridge turned into a $1700+ appliance purchase. The way Catherine extended Excellent Customer Service to us sealed the deal! We do not have any hint of buyers remorse, because we know Catherine was honest and transparent in her communication with us. I know this to be true, because after I left the Homewood Best Buy I actually researched some of the things Catherine told us. I also saw we purchased the items at a great price compared to other retailers for the exact same washer and dryer. I want Best Buy to know they have an outstanding employee in Catherine A, and she gives excellent customer service! If they were to roll the film footage, of our visit, they would see we were in the Homewood Best Buy from 1:54 pm - 3:02 pm. Most of that time was spent conversing with Catherine A, while we learned about the product and the sale, plus made the purchase. I would also like to add that Best Buy contracted with a very nice reputable delivery service. We had absolutely no issues with their delivery and installation.

Went to get a new iPhone. I was having a frustrating day dealing with Xfinity. Daniella was very…read morepatient and helpful. After a couple hours we finally successfully walked away with a new phone and the data was transferred.

Wonderful business. Very friendly and courteous. I went in to get electronic fingerprints. The…read moreoffice is a relaxing atmosphere and the owner is very knowledgeable and experienced. She walked me through the process and told me everything I needed to know to continue my process after leaving her office. Very affordable prices and the process took about 10 minutes.

I had an opportunity to visit Trace Identity Services for a pre-employment background check. The…read morespace was convenient, clean and calm. The staff was welcoming and checked in with me regularly while I waited to be fingerprinted. I did not have an appointment; there were two people in front of me. Still, I only waited 10 minutes as a walk-in, which I felt was fair. The staff was very communicative and did well in explaining the fingerprint process. The technician was comforting and sensitive when completing the formal fingerprint scan. I say this because I've had technicians at other businesses pull, yank, and slam my hands about trying to get my fingerprints. My overall experience was great. I would definitely recommend Trace Identity Services!

If I could give 10 stars, I would…read more Adam installed some outdoor speakers on our rooftop deck this summer as well as installed a new Nest thermostat, and I cannot say enough positive things about the entire experience. Adam and his partner were punctual, thorough, friendly, and really went above any beyond (e.g. - they proactively replaced our outdoor outlet cover, which apparently wasn't to code) to provide us with the best customer service. Adam was also extremely responsive to all of our communications, and he even came back for a follow-up visit when we were having some issues with our WiFi network connectivity. He of course solved our problem, and he didn't charge us a dime to do so. We cannot stress enough that this was a grade-A, 100% wonderful and reasonably priced experience from start to finish, and we're just sorry we didn't write this review sooner, because Adam deserves it. Thank you again - we're so grateful for your awesome customer service. Cynthia & Meredith

Adam was so knowledgeable and helped me a great deal. He is the one person you should definitely…read moreuse. Very timely and HE does excellent work. Lynn Cohen. RN

Got my windows tinted a couple of years ago actually but wanted to add a review because it's been…read moresuch a lifesaver since I moved out West! They took excellent care of me, quick service, and it has held up in the grueling desert heat! I would highly recommend getting anything done with this establishment. I've had several other things done (radio installation, remote control repair, and light installation) over the years and they've always come thru! Thanks Hotwire Electronics!

i can't stop telling people about hotwire electronics. The owners are brain and celeste a wonderful…read moremarried couple along with their daughter ryan. This young married couple operates their business with respect, dignity, integrity, honesty and pride. They treat their valuable customers like family. And as a valuable customer, HOTWIRE ELECTRONICS will be my go to place for all my, electronic and after market needs. Ps. AND THEY DO GREAT WORK!!!!!!!!