I always rent cars from Enterprise in California (Santa Monica location) since I travel for work a…read morelot and have never had a problem. However, this Cambridge UK experience was exceptionally horrible. 1. There was no walk through of the car and the man who got me the car gave me a manual steering when I paid for an automatic. 2. There was no walk through of the new automatic. 3. When I brought the car back, the manager Rob billed me $1600 for a small bumper ding that was 1 inch. Horrible experience, sketchy people in general. Do not rent from this location!

Car booked online with voucher, they would not honor it saying voucher used already by someone…read moreelse. Took 1.5 hrs to finally get a car. Didn't even give us updates while waiting to get it sorted, we were needing it to pick up our family with their baby from the airport. Kept saying 15 minutes, refused to offer any upgrade for the inconvenience. 0/5 stars... do NOT RENT FROM HERE.

Please be careful when picking up and returning the vehicle.Because later on, they request an…read moreinvoice for the mistake or corruption they made by e-mailing you behind your back and taking a deduction from your deposit.

Everything ok in the booking process and car collection (booked the van for 24 hours, but returned…read moreafter 3, as only needed for a to dispose of some old furniture). However problems have started when I brought back the van: I filled the tank until the the end (pump machine clicked 3 times before I stopped), however the gauge took sometime to go up to just below the red line (full tank) and it was still raising (if you google it you see this is a common issue with vans and SUVs). I returned the van with the receipt of from the filling station and they argue the pump was not full and from the 'calculation' they did there was ~half gallon missing (~2-3 pounds). I offered to go with them to the filling station to show them it was full, but they refused and became quite rude. After seeing that, I wasn't going to argue for 2-3 pounds and offered them 5-10 pounds for filling up as the situation was becoming ridiculous! They refused this, as it was against their company policy. They agreed to bring the van themselves to the filling station and charge me if any diesel went in. Therefore I left. I checked my credit card balance after a couple of days and to my surprise no just the few pounds were charged, but the entire 100 pounds deposit!!!! I called back and spoke first with one of the employee and then with the manager, who were both very rude and abusive. They told they rented the van immediately after I left and they were going to refill this morning (4 days after!) and let me know. I told them how can they know how much diesel was actually going to be there if they rented the van without refilling. I was told they couldn't let wait the following customer wait. I reminded them that van was booked for an entire 24 hours, but I returned it only after 3 - so no booking was supposed to be made for that van. Once they realised that the manager became even more abusive and hanged up! I have rented cars, SUV and vans around the world and NEVER had to deal with something like this! AVOID THIS COMPANY!

Travellers cannot rent from this company!! Experienced discrimination, read further for details…read more My friend and I were trying to rent a car through the company across the street, but since they didn't have any available, they directed us to Cambridge Car and Van Rental. They had a car available, but asked to see proof of where we stayed in Cambridge. Since we were travelling, all we had was a receipt from the hostel we stayed at. The woman working went to check with her manager (an elderly, white man) to see if this would suffice. When he came out to speak with us, he told us we needed either a utility bill or bank statement to prove we lived in Cambridge. I asked for clarification, as it didn't make sense to me as to how a car rental company could stay in business not renting to travelers, and he kept saying they did rent to travelers, but still needed proof of where we lived in Cambridge. Which makes absolutely no sense. It wasn't until the manager came out and saw us when we had trouble. I am a 23 year old woman with a clean driving record of 7.5 years and I have held a professional full time job for the past 4. I was traveling at the time with a friend, so we had on scrappy clothes and our backpacking backpacks. I also look quite young for my age. It was clear to us that when the manager saw us, he decided we were not fit to rent his cars, and wanted us out of his office as soon as possible. I am very disappointed with the discrimination I faced, especially in this generation. I would not recommend anyone to rent from this company. Adversely, the two other car rental companies we spoke with in person in Cambridge - Thrifty and Enterprise - were very helpful.

I've used them lots of times with only a couple of minor niggles. They'll match internet prices,…read morepick up and deliver free of charge and do one-way hires to the airport which can save you a lot of money. I have often got free upgrades from them. Cars are usually Vauxhalls.

Difficult to find as cars at rear of premises. Our hire car wasn't ready when we arrived and had to…read morewait for it to be cleaned. We did get a £10. reduction but over all not impressed

Worst rental car experience we've ever had in over 20 years of renting cars for business and…read moreleisure. Upon returning the vehicle, Sixt claimed there was a scratch on the bumper despite us having no knowledge of the damage, and the claimed scratch being half the size of a dime (not even visible in the photo they sent with the invoice). Even though they said normal wear and tear is understood, they charged 1300 GBP with no recourse. Thankfully our credit card reimbursed the cost but this company should not be trusted.

I can't recommend these mechanics highly enough. Everything is explained clearly, the advice is…read morehonest, frank and trustworthy and the staff are efficient, kind and friendly. I have been driving for 25 years and have lived all over the country - but this is the best garage I have used - I won't be going to anyone else.

Barry's garage I have found the Best motor vehicle garage in Cambridge…read more Good service and a friendly atmosphere. I highly Recommend this garage.