I always rent cars from Enterprise in California (Santa Monica location) since I travel for work a lot and have never had a problem.
However, this Cambridge UK experience was exceptionally horrible.
1. There was no walk through of the car and the man who got me the car gave me a manual steering when I paid for an automatic.
2. There was no walk through of the new automatic.
3. When I brought the car back, the manager Rob billed me $1600 for a small bumper ding that was 1 inch.
Horrible experience, sketchy people in general. Do not rent from this location! read more