Best service you could ever have asked for! I thank the employee again for helping me get what I…read moreneeded.

5/5 review! I've gotten many pet items, food, toys, and animals themselves from here all in great…read morecondition and health. I got my ferret Minka from here. Staff where very friendly and kind. They didn't mind me coming in every once in a while to look at the ferrets and ask questions before I got Minka. My turtle just recently passed away and I'm hoping to purchase one from here. My friend got hers from petland and once again. Great condition and growing well. I absolutely love this place and I'd also love to work here when I'm older :)

This store is great. As a relatively new pet owner I was always running out the store and buying…read moredifferent things as I learned all the ins and outs of pet ownership. I was looking for specific types of food for my puppy who has allergies and a sensitive stomach. After tons of research, I decided to try one of the brands that came up a the Tractor Supply store. I was kind of shocked because I'd never been in that store and had no idea what all was sold there. To my surprise, not only did they have the food I wanted to try for my pup but they had tons of toys, chews, treats and supplements. The best part is that a lot of the items I bought elsewhere were way cheaper at this store. I was shocked that we'd been going to stores branded specifically for pet and paying almost double some of the prices I found here. I will be shopping here more often. Some things that we use they don't carrry but the employees have been great at helping me find alternatives that work. I will be back for sure.

The person who fills propane over filled my tanks and once i got back to work all the machines are…read morefreezing because the tank is overfilled

I have been going here for years to get my reptiles and supplies and you wont find a more…read moreknowledgeable and caring staff anywhere else. I have 2 crested geckos and a leopard gecko that I purchased here and they were all in the best of health and well taken care of at Reptile Kingdom. They take very good care of the animals both in the store and the shelter/zoo. They stock a good assortment of snakes and lizards (normal, entry level like small snakes, geckos) and other common reptiles and they will find and bring in any species you want. There is also a good selection of arachnids as well but those aren't my cup of tea. They carry a large selection of feeders, not just crickets and meal worms but also silk worms, super worms, horn worms, pinkies, mice and rats. They also have several food mixes like the Clark's Gecko Diet that I give my cresties. They also have setups and supplies for all the different animals they sell. Besides having the store there is also a large reptile zoo where they have a large selection of reptiles. There have everything from crocs to large snakes, tortoises and turtles, monitors every type of lizard you could think of. It's a great experience for kids and its a good price with the proceeds being used to take care of the animals. This place is great and if you are into reptiles its the best place around.

PetPlanet is a pet store I stumbled upon with my dog named Dude and have been a regular of for the…read morelast year, the staff in PetPlanet are extremely friendly, love animals and are very knowledgeable about various pet products. There are 3 staff that work at the Brant Street location and all of them are terrific, if you haven't experienced this store before check it out on a Friday which is the day when you get free dog treats if you bring your dog into the location with NO PURCHASE necessary. Be warned the prices on much of the products in the store are rather expensive but that is because the quality of the product is above what you will find at most locations however there are several decent products to buy which are rather cheap such as their individual cookies, pig ears and raw or baked marrow bones which are three of my dogs favorite treats. They also price match, once confirmed they will match the price of a competitor for identical items. This location also offers a full self-washing facility complete with a locking door and locking gate for their tub which is large enough to accommodate several hundred pounds of dog (it makes me 102 pound lab look small). Do yourself a favor and experience what Mike and others have to offer at this location and I'm sure you'll keep coming back specifically to say hello to them and just be in a friendly environment.

Excellent store, very nice staff, with good selection and fair prices compared to most franchise…read morestores , I was happy where I was shopping but now shop Pet Food Outlet almost exclusively

The owners here are absolutly fabulous. They know their products and they go out of their way to…read morehave the best for your pet. We were given 6 sample packs of dog food when our new pooch woudln't eat much and great advice that lead us to find the food HE likes. All free of charge. They also found pet rat food in bulk for us within a week and let us know so they would order it in for us. They are honest and straight forward and friendly. The store is a little crowded, but organized and you'll be asked if you need help right away anyways. I dont go anywhere else anymore

I love this store. I don't care where they are getting their…read moredogs from. The dogs and cats they sell are from people who have litters and are having difficulty selling them. If you have an issue with this than don't buy them there. The store is not a "small and dirty" place. It's a fair size and very clean. They've been nothing but helpful. Where do you think every other store gets their animals from? Let me guess...you're an unhappy customer who couldn't have their own way?

Niagara pet corner is great! The staff is friendly and the…read morestore actually carries a lot of up dated items and equipment. I just started dealing with them recently when I decided to start up a new fish tank, and they were more then obliged to help answer all of my questions and give me tips. After dealing with Niagara Pet Corner, I decided to check out other pet stores in the Niagara Region and none of them come close to the customer service and prices that Niagara Pet Corner offers, ecspecially St. Catharines Pet Stores.

To start: The issue was resolved and I received a small refund, the customer service of the lady at…read morethe front desk (yes I know her name, no I will not be naming names) was a sweetheart as was the supervisor. I took my pet to get a groom. Which included a haircut, ear clean, nail trim and bath. I called a head of time to ensure that was what was included. I bring in my dog and the groomer seems very miserable and annoyed that we're even there. She says "what're we doing today" I was confused because on the online booking I stated what I wanted (keep in mind this is my first time taking him to get groomed so I'm unfamiliar as to what to ask for and assumed the groomer just looks at the dog and knows... I was wrong) I then told her whatever the package included. She told me okay see you in an hour. I go on my way and 1.5 hour later I walk in and pay over 70$. I see my dog and he's the same length around and still wet. The groomer explains "he wouldn't stay still for anything, he didn't listen to my commands, and I couldn't do anything" I wasn't shocked as my dog is an anxious pet. I spoke with the front desk lady to explain to her how disappointed I was about my experience with Ruffins and she told me a supervisor would call me back as soon as she can. I Left irritated, I received a-call the next day from the groomer.. . She explained to me that she couldn't do anything on him due to the safety of my dog. That's fine, why was I still charged for the whole service 73.50$ and why was he late coming out if he didn't get groomed? She then starts to claim that they charge per time taken on the dogs. I then repeated myself and said "okay so it took 1.5 to bath my dog? And he didn't get groomed" I should have been called the minute you knew he wasn't able to get groomed. After the convo the actual supervisor called me and apologized and offered me a refund of the haircut. I went to pick up the refund today and it was $17.00.... So I guess the bath costed over $55.00. Such a waste of money and time coming to this place to get groomed. The customer service from the supervisor and front desk was great. The groomer; absolutely not. I do not recommend coming here to get your pet groomed.

Have been taking my dogs to Ruffin's for grooming for years. The groomers handle my dogs with…read morecare & compassion. My dogs love going in. The store staff is knowledgeable about their food and products, always very helpful.