Do NOT use this company. Not only did they overcharge me but they were far from professionals. The packing consisted of throwing my belongings into boxes. I had a lot of damage and numerous items missing. Filing a claim and receiving compensation based on what the "contract" says was the worst. Took almost a year to receive the compensation and they would not compensate based on the rate on the contract. They charged me double and not one thing that the sales person said turned out to be true. To this day, I do not know how they figured out the cubic feet they charged for. Be warned!!!! read more

© Global Moving, LLC 2020 | USDOT 2944979 | ICC MC 996670 | Privacy Policy Tel: +1 (919) 238-6218 Fax: +1 (704) 496-2166 E-mail: contact@globalmovingllc.com 2303 W Morehead, St Suite 200, Charlotte, NC 28208 5420 West Roosevelt Road | Chicago, Illinois 60644 My first contact with this company was with Patrick Somerville, (872) 810-3768, Moving Coordinator Global Moving LLC 888-687-7486 Ext. 111. I told him I was looking for an estimate for moving from Aurora IL to East Amherst NY. He was genuinely nice told me the company's policies, #1 policy was that they do not change trucks when things are loaded on them so that will decrease the amount of damage or the amount of times the furniture would be moved. #2, he stated that the company was very adamant about delivering the purchaser's belongings as stated and updates if things changed. #3, They pride themselves in not using outside sourcing. When I inquired about that he told me that other moving companies will put their trucks on a board, (destination) and whatever company is going that way they will pay them to make the delivery, that will save me money, because they don't have to pay to outsource. I decided to have him give me an estimate on how much it would be. No mention of storage. Due to COVID-19 they are unable to do in home estimates, so I walked around the house, estimated, and told him everything that I had and measured, mention that I had packed some things myself, I mentioned I had antiques and the estimate he gave me was $2498.75, that was on 9/17. He did call me back and said he had made a mistake and he would be sending me a new document, with a new price to DocuSign. Days before they were to arrive, I called to ask a question about packing. Christy told me I didn't sign up for a "full pack". I inquired about a "full pack" and was told that they will pack everything, (dishes, valuables, and anything within the limits of what they can't (flammable liquids, alcohol). She told me that it would cost another $250. I agreed to that. That is when Doug told me that Patrick Somerville was no longer employed at their company, and he was unable to contact him regarding the quote. When I received the 2nd quote, I noticed the charge was over $600. The 2nd quote was for $2773.20 My belongings were picked up on 10/30/2020, the driver was given a Cashier's check for $1386.60. A second cashier's check of the same amount was to be given to the driver when belongings were delivered. Doug Pihlgren x 102 was very rude, never answered the phone and refused to give me any updates. He told me that my belongings were in storage in Chicago. I questioned that because storage was never mentioned. I asked why they were in storage when they were to be delivered, his rude answer was, "would you rather have us leave your belongings on the curb?" sent a text message to Christie on 11/5/2020. As you can see delivery would be in 3 to 5days. That was on 11/5/2020. I received my belongings on 11/26/2020, Wednesday before Thanksgiving. Only after I paid out another $878. I could go on! I have filed a complaint with the attorney general already, and they are sending it to the Federal Motor safety carriers, and register a complaint with OIG.. MY ADVICE IS DO NOT BELIEVE THE WONDERFUL REVIEWS ON THE INTERNET. read more

We contracted Global Moving to handle our long move.The moving crew were efficient and professional. I like how they wrapped up my furniture very well and notified me of every scratch before wrapping. The packing was done efficiently, and everything was received with no damage. As many of you know, moving is very stressful, so it was a breath of fresh air to deal with a quality company. I had zero damage, hidden charges, or problems for that matter. Overall Global Moving guys performed batter than what I expected. The delivery was on-time. I would rate them 5 stars due to the positive experience I had. read more

Absolute scam artists. Demanded $2500 more to unload or would impound property. If you choose this company you will regret it.

Wow, so the google reviews on this company are better than the yelp reviews. I really should have checked yelp first. I ended up paying $2600 more above the estimate for a move from MD to GA. Once I paid, the communication was almost nonexistent. The only person who had any answers was Kristy. Chelsey was totally u.helpful. The movers who dropped off my stuff, as opposed to the movers who packed and loaded my property were totally unprofessional using "frat boy" language and humor in front of me and my elderly mother. While almost nothing was broken, I do have missing items and their putting back together things that they took apart was halfa$$ed and incomplete. They left me and my 68 year old disabled mother to lift a 50 inch flat screen to screw the base back on that they removed in the first place. They also left is toove this 32 inch old style box TV by ourselves. Buyer beware. read more

Global Moving LLC are scamming innocent people. They gave us a quote not to exceed $11700 to move a 3 bedroom 3 bath home from San Diego to Colorado. They could not give us an exact date as to when they would show up. They called on a Sunday afternoon and said they wanted to come by to start prepping. To our surprise they started taking beds apart, etc. They loaded 3/4 of our belongings and stated that it was going to cost us an additional fee of over $10000!!! They had our belongings already in the truck being held hostage. They did not return for 2 days to pick up the remaining items. It took 5 days before they delivered the first load. They delivered tables with no legs, glass coffee tables with no glass, beds without frames or mattresses, etc. It has been 6 days since the first delivery and NO one can give us a date as to when the second load will arrive. They were very timely on insisting we wire the over $20000 though. We are so angry and frustrated and do not know what to do. After the fact we looked up their reviews and saw that they pull this scam quite often. read more

I hired Global Moving to help move my niece's stuff out of her 1 bedroom apartment. They sent an amazing crew that did the whole job in under 2 hours. The price I was quoted was very reasonable and that's what I paid and they finished in almost half time. I highly recommend this company. Hats off to Lee, Lewis and Melvin because they were great! read more

Please keep looking for another moving company. These people are experienced grifters. Watch out for Kristy Strong and Lorraine Rossi the only 2 employees that you can talk to. This was a nightmare I wouldn't wish on my worst enemy that lasted 22 days. I could walk my belongings from Maryland to Connecticut in that timeframe. The last review is pretty much the same story that happened to me. ZERO STARS. read more

A huge disappointment!! I signed up with this company a few weeks ago, and they talked me out of dealing with another company alleging I would be scammed since that competitor was a broker. However, they let me down a day or two before the pickup/move was about the take place. See their email below, and think if you want to do business with this company. Renato, This email is to inform you that unfortunately we are unable to service your move from Michigan to Florida. We are overbooked and running behind schedule on the moves we have scheduled. I do apologize for giving you such unfortunate news, however, we will be refunding your deposit of $677.50 immediately. You should see this reflected back to your card used to place your deposit. Again, I apologize for this inconvenience. Sincerely, Christie Strong, Customer Service Manager Global Moving, LLC toll free: 888-687-7486 Ext. 105 mobile: (919) 446-8259 Fax: 704-496-2166 christie@globalmovingllc.com https://globalmovingllc.com/ US DOT: 2944979 MC: 996670 read more

Great experience moving with Global Moving. We had kevin and 2 other guys and they did an excellent job, very prompt, professional and friendly. They did not move slowly, also tried their best to expedite the process. From the start, getting a quote was easy and the customer service was very responsive and helpful. Our estimate turned out to be exactly right and I had an excellent experience. I would highly recommend Global Moving. read more

Global Moving Crew did an amazing job! Not only were they on time and very professional, but they were so efficient. They moved all my possessions out of my 2nd story apartment with no elevator with ease and I had a lot of heavy stuff. They securely wrapped my furniture and took great care to not scratch the walls. At the new place they put up door and floor protectors and were very careful. Noting was lost or broken and I was quite pleased. I just sat back and watched and they did everything. Global Moving far exceeds expectations. read more

DO NOT USE STAY AWAY... this mover is a scam. Note: All those five star reviews are a paid for review service on the moving dot com sites. No company in particular this mover could have perfect five star ratings... it's obvious what they are doing. I would give them no stars and suggest that they be investigated for criminal activity. Paid up front to have them come and move me and they never showed up for the move. They will not refund my deposit even though they provided no service and it was their fault that they did not schedule me.This is typical of poorly run independent trucking companies masquerading as moving companies. JUST STAY AWAY AND SAVE YOURSELF A LOT OF GRIEF!!! read more

A member of my family had the misfortune of falling into the hands of a business with misleading and underhanded practices. They will promise you anything so that you will give them your money and state that their phone calls are recorded. Those same recordings would be self incriminating. The quotes given over the phone as being accurate and solid, are changed with "additional" hidden charges not disclosed. They pirated our furniture under the ruse of "only a deposit is needed and the rest will be collected upon delivery" only to turn around to exploit us for the money asap. Christy Strong, manager, and her staff appear to be well versed in practices of making invoices disappear, making customers sign verbiage stating that any credit charges CANNOT be disputed, all before delivery of services. We had furniture that was already paid for and being held hostage. Packing materials charges were added on after the final price was given and upon contacting the BBB, the materials were discounted only for the rogue, company to add those charges on again since we were not willing to drop the BBB complaint until our furniture was delivered. We should have walked away from this underhanded company. We went ahead and put $1700 in with another $1043 due in CASH upon delivery. Delivery day arrived and a man only willing to identify himself as "Flo" , a very slight built, young man pulled up to our home and things just got worse! He demanded that the cash be paid before the truck would even be opened and we had to sign that we had received our furniture BEFORE he would open the truck at all. I called Christy Strong, well known manager at global, asap to explain this extortion going on. Of course, no response. I asked the driver to get his boss on the line and even after he did, I was informed that "there was no way that he would talk to me" Just wow! I went ahead and paid the cash, and yielded to the extortion since I was threatened with additional charges the longer the driver stayed to unload. Unfortunately, these "movers" with an enterprise truck, did not even have a box cutter...?? Thankfully the second mover was a little more human and assured me that all of the items that I was expecting were on the truck and we went along with the horrible treatment. Also, this was the gentleman's first day on the job. These guys may not be privy to global's business practices, but again global failed as the men did not have the muscle power to take my dressers up the one flight of stairs. Also the packing supplies they charged me for, they took back. Minus one star! Please keep looking for another moving company! read more

The Global Moving Made the whole experience almost fun. The price was reasonable, show up on time for the estimate and moving date. The crew was courteous and easy to work with. They were very careful packing all artwork. We have many artwork and they wrapped each one with great care. Before the moving truck pulled away from our old house they swept the whole house to make sure all items were packed. They assembled our beds and other items and made sure we were all set for the night. They are the best movers in my moving experience, can't imagine any better, Thank You Global moving crew. read more

I began interacting with this company after filling out an online form soliciting quotes from moving companies. Ashley Green from Global Moving LLC responded with a quote of $2,760.31. Over the course of 48 to 72 hours, she cut the quote by over $1000, the lowest being $1,712.88. You can draw your own conclusions on the relevance of that. As I researched the company online, I found positive and negative reviews. If you do the same, be aware that there are two moving companies with very similar names: Global Movers and Global Moving LLC. I made that mistake initially so be careful. That being said, there are some disturbing accusations with this company such as low-balling an initial quote only to demand several hundred dollars (in one case over $1000) in additional fees not disclosed in the original agreement, holding the customer's personal property in a locked truck until the additional payment was made. It wasn't just one customer making that claim -- there were a few and all had very similar accounts. I asked Ashley about these reviews to which she replied they had made mistakes in the past but their practices had changed which I took as validation of the negative online reviews. I decided to take pictures of everything I wanted moved and sent them to Ashley so there would be no question surrounding a potential agreement. She updated my quote to include some additional items, at which point I received a text telling me I had one hour to accept the terms of the agreement or the quote would be void. Understandably, I still had some reservations and questions about a company who had admitted some pretty serious past "mistakes" so I replied asking her to address a clause in their contract which states that the customer agrees not to dispute any credit card charges by Global Moving LLC or else incur a $500 fine. At that point I received a message stating "Either you'd like to schedule your move or not." That struck me as more than a little unprofessional. 21 minutes later I got a final message stating "Sorry my dispatch will no longer offer this price. I wish you the best of luck" to which I replied "Given how this conversation has gone today, that is probably for the best. Thank you for your time." There are a lot of positive reviews for this company, and there are some negative ones as well. There's no way to tell which ones are accurate and which ones aren't, although Ashley confirmed some of the negative ones by acknowledging past "mistakes". All that being said, this company triggered some red flags a few different ways for me. First, their sales approach is extremely aggressive. Emails, texts and calls are voluminous. In one afternoon between 4:47 PM and 6:33 PM I had four calls from them. I am assuming that's a sign of commission sales but that is admittedly a supposition on my part. Second, some of the wording in their contract agreement seemed suspect (see above). Third, the unprofessional response from Ashley in response to my inquiry about their contract verbiage struck me as odd. Lastly, having confirmation that some of the negative reviews actually happened (i.e., essentially holding a customer's personal property for ransom) was enough for me to look elsewhere. I cannot speak to how well they do as movers since I (thankfully) never got that far with them. As such, it would not be right for me to recommend or dissuade. My advice to any potential customer of Global Moving LLC would be to do plenty of research online. Read every review you can find, good and bad. If you decide to pursue a quote, don't take their first offer. They cut over 1/3 from the first number I was given. If you get to the point of getting a contract, READ EVERY WORD before you sign. Make sure you are comfortable with the language therein. You need to clearly understand each and every point in that agreement. Pay attention to what you can and cannot do. If you sign with them, I hope they do a great job for you. As for me, I am happy with my decision to take my business elsewhere. read more

Do yourself a favor and find another moving company this one is awful. We used them to move from IL to TX, our first time using a moving company and it was a true nightmare. I was promised my furniture on 10/1 it didn't arrive until 10/4. I ended up missing my first two days at my new job due to no communication from this company. I had no idea when my furniture was going to arrive. They would promise you a day and then they wouldn't show...no call, no email, nothing to let you know what was going on. When it did finally arrive most of the large pieces were damaged. I was charged an additional $1000 at pick up and then I was charged another $200 at delivery because the movers had to carry the items more than 75 feet. IF they had arrived on time they wouldn't have had to carry the items the additional distance, but due to their late arrival and coming at an unscheduled time they couldn't park in the loading zone due to another moving truck (who arrived on time) taking up that space. So it was their mistake that I had to pay for. They also charged me for packing materials that they didn't use or even bring with. They used boxes that I had in my garage and then charged me for my own materials. Never asked if they could use the boxes they just helped themselves, they basically stole it. Ridiculous! And illegal! We packed most of the items ourselves the only items needing to be wrapped was the furniture and a few pictures and lamps. The furniture for the most part was poorly wrapped, some pieces weren't wrapped at all and the pictures and lamps were just tossed in the truck with zero wrapping. Our dresser looked like it had been dragged from IL to TX. They stuffed one of my lamps in a laundry basket, the lamp shade was folded in half. Who does that? We had so many damaged items all I could do was cry I was so frustrated. This company really does not care how they treat their customers. I agree with the previous reviewer, Christie is the only nice one who even tries to help you all the others are useless. You get zero communication from this company they are terrible. Do not use them. We contacted an attorney who advised us to report them to the states attorneys office and the BBB. read more

DO NOT use this company. We had an out of state move from KY to SC. They were a day late coming.. so we sat in our packed up house an extra day waiting on them. Then one truck was all that showed up so we had to wait another 5 hours for another truck to show up. Then they were a day late in arriving had to stay in hotel another day. When they delivered our stuff the boxes were wet and falling apart contents were broken or ruined. Then our furniture was dented and scratched.. not just one thing but almost everything was in someway or another. They made me pay in cash at time of delivery and it was more than they told me it would be. Then just try to file a insurance claim. That is a joke. First pictures were not good enough. Then after waiting for them to review because the items were not actually broken into pieces it was denied. Just plain wrong. Bad movers, bad company and bad insurance. Don't use them. read more