Terrible job by my cleaner while I was moving out of PHX in April 2025. I paid extra to have the baseboards and shutters cleaned as well. She showed up late and did a worse job than you or I could do ourselves after multiple hours so I had to tell her to leave. Their customer service after was top notch though. I sent photos of how terrible she did and they gave me a full refund with minimal fuss. I was paying for an apartment move out clean and the cleaner was literally smoking in my apartment. They aren't local to PHX so if you're located there your results will vary due to who they contract to actually perform the service. I gave them three stars for proving good customer service after the fact and because my apartment didn't charge me a crazy cleaning fee since the place was not move in ready. read more