Compared to my movie experience in California I was shocked at how affordable it was to take my…read moregrandkids to a movie. The experience is quaint. The service was great. It was perfect for an affordable outing on our vacation.

We had some issue with our tickets. Some people that worked there that we interacted weren't as…read morehelpful or friendly. That's when I went up to the desk and was greeted by Brennan. Not sure if it was me just seeming helpless or the tears that started to come but she took the time to listen to me and try to offer a solution. There was another girl with her with darker hair. I apologize for not getting her name... maybe Caitlyn? She also wanted to help my situation and got the GM who was there. They all took the time to listen to me, offer a solution and reassure me that a refund would work out. These girls are an asset to this company. Later we interacted with Brennan again getting snacks and drinks for the movie and she continued to provide amazing customer service. I hope these two girls can be recognized somehow because they deserve it. Thank you to all again, including the GM.

Great place to enjoy some family time, service is great food as to be excepted for a small kitchenread more

Fun time, reasonable prices. Staff is friendly and helpful if you're new to axe throwing. Good…read moremixed crowd-families, couples, friend groups, and guys playing pool. We'll go back.

No. Just no. This is the second party I've had here this year where the experience was awful. Our…read morefirst party, back in April was a terrible experience. They didn't have enough seats for us, the food took forever, came out wrong, the service was slow, they were understaffed, machines were broken, I could go on...and I let that slide because the manager was apologetic and I totally get that every business has a bad day or two. Plus, it was a Sunday and I get how things can go crazy on a weekend. But this last experience? Sealed the deal for us. I won't even bring my kids back just for dinner/lunch and play time. We had a small party scheduled. There was ONE other small party. It was chaos from the get go. There was a new cashier. She entered our order wrong. The girl trying to help her? Not helpful. And it was her last night as an employee so she didn't really care much. The party started at 530. We did not get our play cards until 6pm. Thirty minutes of trying to keep the kids calm and explaining that they can go play "any minute" as soon as we get the cards. The food that we ordered at 530 didn't come out until after 630. Neither did the pizza which is supposed to be served about 20 minutes into the party. It is PIZZA. And wings and breadsticks. Not a baked Alaska. And it was not busy. WHY so long? The other party experienced the same issues. So, bonus, we made friends with the family of the other party as we commiserated over how terrible the experience was. The birthday celebrations were late, the cakes were late, and it was hard to find someone to talk to. When we did find the manager, she was nice. She apologized and tried to make up for the terrible experience. But it just continued to get worse. I went to pay the balance on our party. Stood there for 15 minutes waiting for someone, anyone, to help. While I was there, another customer who just brought her kids in for family night was also waiting. She said they waited for 20 minutes to place their food order, and an hour later it still had not come out. Shortly after she and I spoke, her order came out wrong! Jeez if you're gonna take an hour to make pizza, at least make it right! So finally I get to pay waaaaay too much money for this complete and total letdown, and in the middle of the transaction, the manager who is ringing me up darts off because the girl who is quitting has destroyed the pizza oven, apparently. If you thought the wait for food was long before...just wait. So there I am, waiting for my receipt. And waiting. And waiting. And you get the idea. So finally I have just had enough and I storm off when the new girl finally asks if I need something. THEN she calls the manager to give me my receipt. By that time, we had been at Chuck E. Cheese for 4 hours and I was done. I didn't even let my kids get toys for their tickets because I was so frustrated. Here's the thing. This happened TWICE in one year. I can chalk the first one up as a fluke, but I have to say, if it happens twice, it's probably business as usual for them. In fact, I can only remember visiting this location once and having everything go smoothly. It was on a weekday during the school year. The manager on duty that night was very concerned and I don't want to call her out. She did the best she could. But it was obvious that she was in over her head and wasn't properly supported by her managers or the franchise owners. From all our experiences here, I bet this is probably the norm. If you are coming on a weekday, it will probably be an okay experience for you. If you are planning a party, I would probably pick a different location....

Excellent service! Went there tonight and they had…read morecheese-in-the -crust pizza. Staff went above and beyond great service, specifically Nathaniel, and I didn't catch the name of the other awesome, happy employee. Great visit!

Honestly, this place is an extreme disappointment. We went for the whole Barbie experience and it…read morewas a total let down. The "luxury seats" they advertise was actually a complete disaster. As you see below the head part of the seat is crumbling off. It crumbled off onto our skin, and ruined the shirt my boyfriend was wearing. They also need floor repairs. We spent over 50 bucks for the whole experience, and was deeply dissatisfied. Wouldn't advise to go to this theatre!

Nice and clean. My wife and I had a good time here earlier this month. The theatre had good…read morequality video and sound. For concessions they have your typical popcorn, soda, candy, but they also have some other cool stuff like alcoholic beverages, slushes, and some hot food options (pizza, chicken wings, chicken strips I think was all). The people running the concessions were very nice and attentive. The seats are comfy and recline. The weird part to me is that the seats make noise when you recline which I wouldn't' think you'd want in a movie theatre. Throughout the movie, you'd hear people adjusting their seats every now and then.

The food was good. I got the salmon which I loved. My husband got the ribeye and it was pretty…read morechewy. We've been here multiple times over the years and this was the first time it was like that. The service was great though. Definitely worth giving a try if you're in the area.

Started off as a great day, ended in a rip off later that evening. The Sirloin was as tough as shoe…read moreleather, couldn't even finish it. Both orders of catfish was burnt thru & thru. You heard the "SNAP" when breaking it in half. We "arranged" our unfinished platters in a manner so as to signify to waitress that "We are so done" but she never came back around. Approached door attendant & she informed me that "she left". At this point we just wanted to get the check & get hell out of there. $68 for shoe leather Sirloin platter & two platters of snap, crackle & pop Catfish. Never again.

Went for lunch wasn't busy at all but had to wait for someone to finally come and take order. There…read morewas only a few selections out which all were greasy. After a few bites of each we just left and both ended up with upset stomachs. $28 for a couple bites of pizza. Won't be going back.

Went to Cici's pizza in Sherman today for the buffet. The salad was great and the pizza was also…read more The lady that waited on us at noontime today was very friendly and sweet. And the guy who was making the pizza went on and beyond in keeping it stocked. Even though there were quite a few people there, there was a guy who was working very hard to keep the tables clean even though there were a lot to clean he kept a steady pace working hard for clean tables. These people made our experience very good.