Definitely recommend the outpatient area! They are very…read morehelpful and they are on top of their stuff. The staff are very nice, Specially Ana Flores . She was very kind and very informative! If you have any questions, definitely ask For Ana Flores!

This place is very lack in their getting to patients in their care. I had to pick up something on…read moreSaturday that i had left. And the front door was locked. Another family was also trying get in. I got in another way and let them in. This is dangerous. If the paramedics come to that door they cannot get in someone could not receive The care they need. The excuse was no one was at the reception desk.. so we lock it. Apparently more staff is needed on weekends.

Yes, I highly recommend this facility. I have visited other nursing homes, and this one stands out…read morefor its cleanliness and well-maintained environment, as well as its great staff. Beacon became my second home. I was there every day and often stayed until 1 a.m., especially when my mom was not feeling well. I was very attentive and meticulous about her care, always closely monitoring the quality of support she received. Beacon made sure they delivered consistent and compassionate care throughout her stay. My mom was transferred to Beacon in 2021 and spent the final chapter of her life at Beacon Healthcare Center. My mom passed away on January 4, 2025. Her assigned nurses at Beacon never failed to check on how she was doing. We had hoped she would recover, but God had other plans. Although, saying goodbye was one of the hardest experiences our family has ever faced, I am deeply grateful for the care and compassion she received. Like any healthcare facility, there were a few hiccups along the way. We had some concerns during her stay, but I appreciate that the staff listened to us and worked with our family to address them. Being able to communicate openly and come to a resolution meant a great deal during such a difficult time. The nurses, caregivers, and staff treated my mom with kindness, dignity, and respect. They made every effort to keep her comfortable and showed genuine compassion not only to her but also to our family. Their patience, comforting words, and support meant more than they probably realize. No place can take away the pain of losing someone you love, but knowing my mom was surrounded by caring people brought us peace during her final days. I truly appreciate everyone who played a role in her care and helped make a heartbreaking experience a little easier to bear. Special thank you to Nurse Tran, Ms. Cynthia, Ms. Gloria, Nurse Angelica, Nurse Angelo, Nurse Mary Ann, and Nurse Mary Rose for their dedication and compassion, especially during my mother's feeding times. They never gave up on her and continued to provide patient, attentive care. I am also grateful to everyone who took part in caring for Ms. Helen Basco. Thank you all for your kindness, patience, and support. Thank you to the entire team at Beacon Healthcare Center for the kindness, professionalism, and compassion you showed my mom and our family. We will always remember and appreciate everything you did. Thank you. - The Basco Family

I wish I could leave more stars because we had high hopes when my dad was transferred here for…read morerehabilitation after surgery. Unfortunately, our experience has been deeply disappointing. Like many facilities, there appears to be a serious lack of urgency, compassion, and communication. My dad went approximately 15 hours without being provided water. On another occasion, he was left sitting in soiled clothing for over an hour and was expected to eat his meal before anyone assisted him. While visiting, I also witnessed another patient fall. The patient remained on the floor for approximately 20 minutes while several staff members stood around without providing immediate assistance. It was upsetting to witness. Communication among the staff has also been extremely poor. It often seems that no one knows what is happening or who is responsible for patient care, making it difficult for families to get answers or feel confident that their loved ones are receiving proper attention. Based on our experience, I cannot recommend this facility to anyone looking for rehabilitation care for a loved one.

Of all the facilities that we've had family members residing in, this is by far the best one that…read morewe've ever experienced. My mom is a patient at this facility and she has witnessed how much the staff tries their best to strongly protect them from contracting COVID-19. She always calls to tell me how happy she is that she's in this facility. As a high-risk patient, she's always been so nervous at other facilities but Sierra View is top notch. As expected, there are many new rules put into place in order to maintain the safety of everyone. I do have to commend the staff as there are plenty of people who will argue and refuse to comply with even the most basic rules. Like I mentioned, my mom is a patient there and has heard some of the visitors cursing and yelling at nurses who are just trying to do their job and protect everyone from the virus. For example, my mom said that one of their rules is that for "end of life" patients, they are allowed visitors ...but only ONE at a time. Nurses try to explain that to families and unfortunately, some of the families just met them with rudeness and curse words. I definitely have to commend the nurses for keeping calm and restrained during that time. Overall, the facility is well maintained, clean and complies will necessary COVID safety precautions. I feel assured that my mom is safe at this facility. The staff is easy to communicate with and always willing to help when needed. Definitely giving this facility high marks all the way through.

Unfortunately, both my parents ended up in a skilled nursing facility at the same time. My father…read morewas just transferred to a permanent memory care assisted living facility. The staff there was very attentive and always communicated with me. We worked with Priscilla, the social worker who helped find a placement for my father's next place, and she showed so much patience with all the difficulties of handling these decisions. She was quick to respond to concerns and communicated quickly. The nursing staff was extremely helpful and kind to both my parents. My father was emotional when he left because of the sweetness they showed him. The head nurse, Cynthia, always communicated with me, answered my texts, called me directly if my father needed to hear a familiar voice, and a pleasure to communicate with her. This decision to place your loved one in a skilled nursing facility is not an easy one, but when you put them in a place that feels supported and you know they are cared for, it helps ease the anxiety of not having them home with you. Thank you, Sierraview, for helping our loved ones.

Never in my life would I think to give any nursing facility over a 3 star rating. I'm sure you know…read morewhat I'm talking about... most places are old, neglectful, dirty, and chaotic/depressing. I am delightfully and surprisingly impressed with Ramona Nursing & Rehab. It is such a relief to know my father is with trusted and caring professionals. Almost everyone, even people in different stations, know my father by name. They staff will smile, greet you, and tend to your request quickly. They have a great team of healers including PT, OT, Speech therapy. And the administration is friendly as well. They are proactive and patient. The facility is clean and organized. Though the building is old and dated, you can see the effort they put in to keep it as comfortable as possible. Parking lot is always full weekdays. Weekends are much better, less staff at the facility, so more time for visitations.

They refuse to allow patients to use the bathroom because of their safety, and instead insist on…read moreusing diapers. they claim the patient might fall! Patients are there to recover and regain their mobility, right? But they would rather keep them confined to their beds or wheelchairs. Any questions are met with the same frustrating response of "I don't know." Our loved one left the facility after 6 weeks and still unable to walk independently. Yet, after only 2 weeks at home with minimal physical therapy, ( 3 times a week) he is now walking without any assistance. Stay away from this facility!

My Brother who is Deaf & Paralyzed has been at the Covina Rehabilitation…read more Center for a little over 1 month now. Yesterday was his Birthday & when we came to visit him they had Birthday Balloons for him at his bedside. I go everyday to see him, I bring him his LATimes News Paper and it's nice because the facility is only a few blocks from our home. Everyone who works there is Fantastic & Amazing. They know my Brother by name. It's sad to see some of the bad reviews online. I have seen with my own eyes "Everyday" when I go there. This Facility is great. We Thank God for each person that works there. They show love, compassion & outstanding quility of care for everyone who lives there. We Pray my Brother will gain his mobility back so he can come home. He had 2 strokes earlier this year in March & in June. We are grateful for the Physical Therapy Dept. that has encouraged & helped my brother learn & gain some of his mobility back day by day at this Facility. I would recommend this location to anyone wanting to find a safe location

1 star. My family had a very upsetting experience at this rehab center while my grandpa was staying…read morethere. Multiple times we found him sitting for hours in a diaper soaked with urine, and sometimes with feces as well. His clothes would also be soiled, and staff often would not change him until a family member specifically told them to. Almost every time I visited, the hallway floor where his room was located smelled strongly like feces as soon as I got off the elevator. I hoped it was not coming from him, but as I got closer to his room, the smell would get worse and it often was him left unchanged. No patient should be left like that for hours. Many patients were left in bed all day everyday with little to no activity or engagement. Our experience was heartbreaking and I would not recommend this facility based on how my loved one was cared for.

This an amazingly clean place. The staffs are really nice and accommodating, especially the…read moreadministrator who went above and beyond to take care of my mom. Thank you. .

My mom had an accident a couple of months ago and broke her knee. When she got discharged from the…read morehospital we wanted to find a capable and caring facility to take care of her. We're so lucky that we chose Eastland Sub-Acute & Rehabilitation out of a long list of facilities to go to. The facility was very clean and they did not only take care of my mom's needs for her healing, they went way above and beyond our expectations. All the nurses were very nice, polite, and very accommodating, not only to my mom, but to my whole family as well. My mom could not express enough of her gratitude towards the staff members and its administrator, he's doing an excellent job running that facility. My mom almost didn't want to leave that place. LOL Thanks Eastland.

This is my moms third visit to Kindred of Glendora. The staff is so wonderful, caring and…read moresupportive. Audrey is the best physical therapist! The staff really cares for their patients. It's nice to be able to see my mom well cared for. It eases our mind. I recommend them at the highest level. You will be happy your loved one is cared for on this level. Wonderful people.

Placing a parent in Rehab facility can cause concern, but the staff was always pleasant and many…read morewere exceptionally kind to my 89 year old father. He was suffering from a UTI that had gone into sepsis and was at the facility a little over a month. From Saatchi and Claudia the CNA's who always took care of him with grace and kindness, Thank you. Michael at the Front desk always welcoming, he went out of his way to help me get the MLB app on the tv in my fathers semi private room to watch the Dodgers. My father and his roommate felt a sense of normalcy being able to watch the Dodgers even while being in the facility. Thank you. The case manager Adrianne at West Haven, she was a dynamo at managing all of activity of my father entering, during his stay and departing the facility. A true compliment to the team at West Haven. Thank you to all the caregivers not mentioned here you all are an amazing team!

My grandfather was in this facility for a few days to recover from a hip surgery. The care he…read morereceived was very good. The staff we came across were always friendly and attentive. They treated my grandfather very well. My grandmother was there everyday to keep my grandfather company and the staff was always attentive to her as well and for that I wish I could give you 5 more stars :) Thank you for your kindness and service.