I have lived here for about 2yrs and haven't had any problems. Very clean, beautiful property, they are now installing the latch system to improve security, which I love. read more

My microwave handle was broken, I emailed the property management team, they sent the technician very quickly, and get everything fixed, everything was just done within 24 hours. Really appreciated! read more

I love the apartments. The attention to residents' needs is excellent and amenities are unmatched. The location is very safe and beautiful.

This community is awesome until recently There has been a lot of occurrences of bike theft and it's happening consistently. Proactive remedy needs to installed by management to make this community safe again read more

The apartment has good maintenance staff and is conveniently located near park, good schools etc.

Avoid This Apartment - Silverfish Infestation! I strongly advise against renting this apartment. The roof is made of wooden boards, and as a result, silverfish frequently crawl down from above. You can find them in your drawers, all over the sofa, and basically everywhere in the unit. It's disgusting and unbearable. If you care about hygiene and comfort, stay away from this place! read more

Glenbrook Apartments - Silverfish - Apartments Near Me - Cupertino, California

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This one is for the support staff. Both Jose and Junior - always with the smile and get the job done. Positive people and problem solvers without a fret ! read more

The main reason I'm updating my review is because after moving to a new apartment and seeing how clean it is, I remembered that when we first moved into Glenbrook, the hardwood floor was unbelievably dusty. I thought it just hadn't been occupied for a while so didn't mind cleaning it, but now I think it can be disappointing for some people to move in and have to clean before putting their nice items or mattress down. We also didn't even tour the place before signing the lease though so that was on us. I'm sure it was professionally cleaned at some point as the mirrors and counters were fine, and it might just be because the apartment we chose was older and dust/bugs could easily get through the door. Throughout our 2+ years there, the dust was definitely abnormal now that I think of it. Every two days there would be a thin layer of what looked like fine lint (which I thought was from our towels) on the top of our toilet, but we don't get that in our new place at all. There was a period where I mopped the floor every single day yet the next day, the flat mop head would still end up dirty after cleaning a roughly 1 square meter area. I think that part is normal though, at least. Eventually I just gave up and only mopped once a week since we wear rubber washable slippers all the time anyway. read more

We starting our 5th year in Glenbrook apartments community for many reasons.Response to our requests addressed timely. David Castro,Assistant Community Manager always stayed on top of our needs. David Castro provided exceptional customer service. The community is one of the best in the neighbourwood. Great schools, convenient location, well maintained and overall very well designed. We looked at few other places but Glenbrook is the best. You can't go wrong. read more

We have lived here for almost 2 years. It is a great place to live for families, especially with young children. The community is very friendly, with lots of greenery in front of the buildings, walking trails and playgrounds for strolling. It is fully equipped. In addition to a gym and swimming pool, there is a sauna. In the summer, We often user these facility with my children. As for housing facility, appliances are not up-to-date, but they are adequate. It may be case by case, but in my case, I did not need to pay a security deposit, only the move-in fee. There seems to be a cleaning fee when moving out within 3 years, but in our case the initial cost was minimal. read more

Glenbrook Apartments - Apartments Near Me - Cupertino, California

I would like to share our experience while living in Glenbrook Apartments. First of all, we are very pleased with maintaince professionals who helped us with heater issue in our apartment. Everything was done very fast and professionally. We had several maintaince requests regarding door lock, heater and so on. and be honest office management was very responsive and sensitive regarding our problems. We wanna say huge Thanks to all staff. We have been living here for over a year and we like the location ( a lot of grocery stores, cofeeshops, restaurants, parks) landscape and community is pretty safe. And also there are many armenities such as pools, tennis court, fitness and so on. read more

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great place amidst a fresh and green env with lots of amenities like gym, yoga, pools and within close vicinity of sports club, memorial park and nice restaurants read more

This apartment caused a very traumatic experience in our lives. I would not live here. The management is unprofessional and rude. Please question their positive reviews in light of this photo I've included. In addition check the unrecommended reviews down below. read more

Glenbrook Apartments - Gift cards for positive yelp reviews - Apartments Near Me - Cupertino, California

we lived in the Glenbrook apartments in Cupertino for over 3 years. The complex has a lot of amenities and a nice garden. But I gave one star because of their horrible, racist manager and staff. Also they will rip you off when you leave by collecting all of your deposit with any excuse they can find. read more

This is a beautiful place to live. It's very convenient to both highways 280 and 85, easy walk to Memorial Park and the Cupertino Senior Center. Just across the street from DeAnza College. It's a huge complex, so there are many different areas to explore. The grounds and amenities are exceptional and are very well maintained. All of the staff have been great, responsive and friendly. If you can swing the high rent, I recommend living here. read more

I lived at this community for exactly 2 year and moved out recently. I really like the lovely landscape surrounded by many plants, flowers and sometimes lovely animals. The apartment itself is well-maintained but it is a bit old. However, every time I had problem with the facility in my apartment, the maintenance team always come for inspection in a timely manner and got it fixed straight away. My apartment was in the second floor and it was facing west, so the only point that can be improved is to upgrade the AC as the current AC is not helping at all with the strong afternoon sun during the summer time. I would like to recommend this community to people who love nature as you feel like living in a beautiful garden. Thank you so much to Lizzi and Corey who helped me during the moving in process and also to Darla who helped for a smooth moving out. Thumbs up for the great maintenance team too! read more

Lizzie was super sweet, incredibly helpful in our search for an apartment. She left us wowed with the property and we look forward to coming back when the time comes to rent. 10/10 read more

Landscaping around the apartments is great, but I believe they have done it to attract and trap people. Typically, the rent is extraordinarily high when compared to other apartments in Cupertino. But we admired the landscaping, open spaces, swimming pools, gym and tennis courts, and were ready to pay the high rent. Once we moved in, we figured out that we would have to pay USD 200 extra every month, on top of the monthly rent, for hot water supply and garbage collection. Once you are in, you will also get to know that you cannot leave during your lease period, even if you have a genuine reason for leaving, without paying 2 - 3 months rent as lease breaking fee. At the end of lease period, you shouldn't even have any hope of getting at least part of your deposit back, even if you have maintained the house as good as you received it from them. They will somehow make sure you pay more than the deposit amount, by telling you that painting, carpet cleaning and janitorial cleaning had to be done, which costed more than the deposit amount. read more

great place to live. Management is always ready to help with any questions. Best combination of price and quality

Four seasons are all beautiful in Glenbrook. The apartment is well maintained. Lawn grooming and leaves blowing are done every workday. There're 7 swimming pools and 1 hottub in the community which are maintained as well. It's also convenient to play tennis etc. read more

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One of the most lovely spaces in Cupertino with resort like living. This ticked almost all our checklist while deciding our new home. The Meadow for kids to play, 7 swimming pools, fitness Center, tennis court, volleyball etc. The community is so good and space around to walk, feel the nature is pretty outstanding. 2 out of 3 times of our visit we could locate hummingbird which was definitely new for us and very inviting at the same time :) A very special and loud shout out to Corey who always went extra mile for even the smallest points and she made sure we are very comfortable with everything. Management company is really lucky to have her with them for so long :) More to come after sometime of our stay. read more

Lived here for a year before moving out. It's an average place but rents are quite high. The biggest benefit of staying here would be families with kids who go to Cupertino public school. The leasing team is great. Maintainance was good. Greenery and landscaping is fantastic. Once you start living here, you will find out how unkind the resident services people are - especially the senior management who have been around for long time. Guest policy is very strict, including guest parking. Storage space in apartments are non existent and you will be forced to rent additional ones. In unit laundry is tiny. AC systems are ancient. Sliders doors are tough to slide, blinds break so often. Gas leaks from burners and kitchen sink overflows because your neighbor did something wrong. And finally when you move out, you get a huge bill with all kinds of expenses like RUBs Utility Bill, all sorts of repair, paint and cleaning. Even strange $5 fee related to keys. I have lived in much better places in and around Cupertino. read more

I would recommend Glenbrook apartments for the below reasons. The customer service thus far has been amazing. I highly recommend working with Liz - very helpful and kind. She was kind and patient with me and my family as she understood we were moving from NY to CA. She did her very best to ensure all things were in place, fixed and remediated before our official move in. It was very helpful to have that extra support especially moving to a new place and state. I will also note that the maintenance team is very helpful and quick. Our service requests have been completed very quickly (usually within one day after the request has been made!) and efficiently. Not to mention the perks of living here - a park, Pools, free coffee/ tea and a farmer's market around the corner! read more

Apartments are nestled in beautiful landscape and huge trees. There are plenty of open spaces and a variety of flower plants in those spaces that are maintained reasonably well, though the kids keep damaging the plants everyday. Plenty of car parking space available. Amenities such as gyms, swimming pools, tennis courts, etc. are available. Though the apartments are priced relatively higher, overall this place is a great option if you are certain that you are going to stay in the apartment for the entire lease term. That said, if you have a genuine need to move out during the lease term, that's going to be an uphill task for an average person. That's when they disclose the conditions to allow you to move out, after you give them the '1 month' notice. I feel it's extremely difficult for an average person to satisfy the options they offer you to move out mid way. Of course, if you are in a great position financially, you can always move out by paying 2.5 times your monthly rent or keep paying monthly rent even after moving out till they find a new tenant (which they say is not under their control). By the way, they don't explicitly mention these conditions in the lease agreement. So the bottom line is that if you are not 100% certain that you would complete the lease term, I'd suggest you go for a shorter duration and keep renewing the lease agreement. I have written this review just to make people aware of the pros and cons before signing the lease agreement. I wish I was aware of this fine print before I signed the lease agreement. read more

I have had the great pleasure of working with Elly during the leasing process. She is incredibly helpful, very very nice and cares about making the experience at the apartments so pleasant for the tenants. She actually cares! She's been quick to answer questions as they've come up! She is an asset to this property. You will love working with her! Thank you, Elly! You are AWESOME! read more

All the negative reviews are TRUE.You will have one of the worse experiences you will ever have.It's like they want you to suffer From their mismanagement. The management's attitude is that you are Lucky that we are charging you as much as a single family's house rent for a one bedroom apartment and because now everything is online and it would take a legal expert to understand the terms of the contract which usually is unfair to Tenants and their rights . 'I lived in Glenbrook Apartments for 14 months which 8 months of that time I was subjected to average 6 hours a day to heavy disturbing construction noise.3 neighbors moved in 12 months (me being the 4th)and every time they spent 3-5 months gutting the unit out without any regards to the rest.The Garbage truck comes at 6.30 am twice a week and they have located the garbage stalls right behind most bed rooms windows and when you bring it out to the managers they blame the Waste management. Because I didn't renew the lease at the end of yearly lease, they took back one of the 2 parking spaces with option to pay more too keep it,and They would put a notice even if I was taking my shopping bags upstairs The landscaping is amazing and the workers are great people. However, the Most important part of the contract; , providing peace and quiet for tenant was missing. read more

I have been here for over a year now and love the community. What I like: You get the experience of living in a beautiful resort on daily basis. The maintenance guys are very quick to respond to any issues. The management team is super friendly and very responsive Highly maintained community with beautiful landscape Great Location close to everything There are geese walking around. Facilities - Learning Zone, Pool Table, Clean pools, Jacuzzi, Tennis Court, Volleyball Court What I don't like: The Conservice (Utility for water and trash) company is a rip off. Depending on the size of your apartment, you end up paying as much as $150-$200/month The rent is on the higher end of the spectrum. However I won't necessarily call that it's a con because of all the pros but if you don't enjoy all the facilities, you can feel the pain. read more

Glenbrook is the best! We have lived here for over two years now and have never had any problems. The apartments are redone and beautiful inside and the amenities are unbeatable. The management team is great to work with and always so responsive. The maintenance crew is also great. I highly recommend this place. read more

The front desk woman got very upset at me because her door had a will return sign on it but as a guest I needed to return my keys since my checkout was before 9am. She practically lectured me and was very rude and as a manager you must help your guests and not have a damn attitude! Overall horrible service very rude and very unprofessional. There's so much more to this but I'm keeping it simple. Rooms were nice but the managing woman is very rude and for the price you'd think she'd have some decent and respect to guests visiting family members, but she was rude multiple times. I know everyone's experiences are different but this was mine and I have never came across a manager this rude. read more

We lived in Glenbrook for exactly 3 years. We moved in there at the start of the pandemic after some very stressful transitions in life. Glenbrook gave us the peace that we most needed for those years. It's a beautiful and well-maintained community that almost looks like a hotel resort. Great community for kids in particular. Their support services is usually just a phone call or email away. And their exit process is really fair and reasonable. Would like to especially acknowledge Lizzie for helping us with a smooth entry process and Darla for a smooth exit process. Would highly recommend this community! read more

one of the worst apartment complexes in Cupertino Swimming pools are always dirty Most of the equipment in the cardio room is broken The management is very rude and cannot handle problems of the apartment complex Buildings are very old read more

Even though apartment is great to live in, their customer service is very bad. People from leasing office are very lazy.

When picking a place to live in Cupertino Glenbrook outshone every other option. The well maintained spaces and optimal location were the reason we chose to tour Glenbrook but ultimately it was Corey from the leasing office who sold us on the property. read more

Glenbrook Apartments - Our favourite pool - Apartments Near Me - Cupertino, California

I love the laid back feel and atmosphere but the management is incredibly cheap. The remodeled units have the most basic appliances (my washing machine was really not good and dishwasher basically couldn't get any dirt off the plate). They overcharge you an insane cleaning fee when moving out (even if your place is spotless clean). You also end up paying for (water/garbage utilities). All of the maintenance requests i had, they simply solved with the band-aid approach. In my 6 months living here i would have someone come out 2-3 times a month to fix the closet door. I love the grounds, but definitely not worth the amount you are paying. read more

I've lived at Glenbrook for over a year now and it's been the best apartments I've ever lived in. At first, I was hesitant about the cost. Living in a 1/1 for 2700 isn't cheap. However, I would say that if you can afford it, go for it. The apartment itself is fantastic. I live on the 2nd floor with lofted ceilings. It's a very impressive place to live. They also give you a complimentary accent wall color of your choice (out of 3 colors) before you move in (note: and if you renew your lease, they give you a free carpet cleaning). I would say the sound is about average. I live on the far east edge so I barely hear the highway depending on the wind direction. Neighbor noise is hit/miss. You can definitely hear neighbors both underneath and to the sides of my apartment, however it's not so loud as to understand what they're saying. The management in the complex is unlike any I have ever had. Everyone is extremely friendly, maintenance workers included. Maintenance calls always get completed within 24 hours (in my experience) and I have also had 2 bug maintenance calls that have been completed. When I first moved in, Glenbrook was having water issues and the water was being shut off almost 2-3 times a week it seemed (during working hours). It was never too big of a deal, as they had turned it back on by late afternoon, but after it was all over, I received an $80 Amazon gift card in my mailbox for my patience during the 6-8 week period. Completely unexpected and very much appreciated!!! The complex is always being improved, both technical and cosmetic. You can tell that the management team and owner care about these apartments. I definitely notice. Lastly, its location is unbeatable. Insanely easy access to the highway. Target, Sprouts, Ranch 99, Trader Joes, everything is right down the street. You can walk to Memorial Park whenever you want and also there is a farmers market on Sunday across the street from Glenbrook. It really is a great place to live. I would recommend it to anyone. read more

I am in the market for an apartment for myself. There are so many apartment complexes out there. I started asking around and googling some places. I called this place and a woman answered the phone. Her name is Corey. Corey had a pleasant voice and was very patient with me. She answered all my questions and has an A plus in customer service. She mentioned that apartments were going fast, due to location. I really like the fact that customer service is still great, because when I call other places, I got the run around and no one picked up the phones. Great job Corey! read more

I am heartbroken to leave this place, as the past year has been fantastic. The amenities are incredible, the workers are friendly if you make an effort to talk to them/say hello, and the management is great. Particularly, Corey and Dawn are wonderful. From day one they have been transparent, responsive to our needs, and overall very friendly. The only complaint I have has to do with our loud neighbors, but this has nothing to do with the complex itself. Glenbrook Apartments is the definition of luxury living. You will find tennis courts, pools, several gyms, saunas, a soccer field, volleyball courts, etc. - all in pristine condition. The workers are constantly updating and maintaining the property, and all of my visitors are blown away by the landscaping. Get in here if you can! Not to mention the location is next to every major grocery and department store you will ever need!! I hope to come back here if I ever plan to rent again! read more

My review stands regardless of this explanation. I can only hope others that leave this apartment take the time to fight the ridiculous charges you impose on your tenants. New/existing tenants: take lots of pics of everything. They will nickel and dime you for any mark. This complex has roaches that unfortunately will probably never be resolved due to some city water issue. Ask questions, take notes, keep good records. Call and document when maintenance doesn't show or does a crappy job. For what the cost is of renting one of these old apartments is, you deserve a lot more. Thanks Kelly. read more

I was looking for a one-bed apartment. First of all, someone called Liz emailed me a few times and after 4 emails of confirmation, this person didn't schedule the appointment on the required date and time. When I reached there, Liz wasn't there but I had received a confirmation a day earlier for the appointment. Someone named Oliver accommodated me after 45 min for the tour. That tour was basically showing the apartment and pointing at things on the way such as laundry room and locker room. He didn't bother to mention text receiving technology in the laundry room. I had to ask for other amenities available and reluctantly when I asked to see, he showed them to me. Now, I keep seeing an ad for 600sq ft one-bed apartment with Washer-Dryer but they don't have that at all so it's false advertising. When I called to speak with the Manager, Oliver answered the call, told me she's busy and took my info but I didn't receive the call. This all doesn't look good at all and I would be suspicious of their other behavior such as deposits, rent raise etc. There are several reviews here complaining water outage for several hours without notice as well, that puts the nail in the coffin. read more

Very good community to stay in. It's beautiful with lots of facilities. Maintenance is very prompt. Only con is that the rentals are too high. read more