1. Glassfab Tempering Services

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Tracy, CA

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Glassfab Tempering Services

1.5 (2 reviews)

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Tracy Glass Shop

Tracy Glass Shop

(94 reviews)

It was time to replace the original 1968 aluminum frame windows in my home, and I called Tracy…read moreglass for an estimate. It was a large job, 10 window and a slider, including upgraded privacy glass for the bathrooms. I'd been putting this off for a while, due to the price. I had several companies come out and give me quotes, and I decided to go local. So very happy I did! There were a few bumps along the way (old house and me changing my mind in a few things) but Renee and Dave were always very responsive with fixing issues and making sure I was 100% satisfied. I am 100% satisfied! The windows slide quietly and smoothly, lock tightly with a click. No more drafty window to let out my heat.

Is this business still running?! I've been trying to reach someone since mid March and place an…read moreorder to replace a piece I purchased a year and half ago. That first time, I spoke to Renee Neville about a customized piece and she walked me through the entire process. After placing the order by telephone, I was able to pick up like a week later and through that process, we were in contact via text. The service was fantastic! So, here I am again, wanting to place an order. I sent Renee a text message, no answer. I went online and sent two messages through the "contact us" tab, no response, I called the shop number numerous times at (209) 835-1472, the phone line would just ring and then voice machine. I left voice messages. One time, I was able to speak with someone, she told me she would get back to me that day (I wanted to know if they could find me in their system because I wanted the exact order from last time) but two days passed, no returned phone call. I left another message and Dave from Tracy glass texted me back that day (3/28/24) and we chatted a bit, I told him that I would like to place an order and that was the last time I heard from anyone. I don't know what is going on here. Today, I sent another message to Dave. I called the office, no response. At this point I feel like I'm bothering!! I wanted to purchase from this business because of the experience I had with them last time but that is NOT the case now. Very unfortunate!

Glassfab Tempering Services - glassandmirrors - Updated October 2026

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