They stand behind their products. I went in and bought a battery. The owner told me if I had any problems to come back. The battery didn't work so I came back to return it, and they upgraded me to a better battery for no charge. Very chill employees who are willing to help you find what you need. read more

Great service and selection! Not sure what the bad reviews are talking about, this place is perfect. They have a wide variety and a surprising amount of high end glass, all for a fair price. The staff were very helpful and patient, I found exactly what I was looking for in no time at all thanks to their help. I even got a free jar from spinning the wheel. Highly recommend this place, it's family owned and they really seem to value customer satisfaction. read more

Glass Warehouse Smoke Shop - Tobacco Shops Near Me - Temecula, California

I called in because I know certain smoke shops are notorious for not having the specific product... surprisingly, they had more than what I was looking for in terms of the (dab rig/ nail) department. The clerk was really laid back and nice and folks inside where cool to. This was the first time purchasing from a smoke shop in the Temecula area and I was not disappointed. read more

Super fast service and so friendly. Faith explained some new products to me that I've never tried before and made great recommendations. 10/10 experience today. I will recommend this place to others ! read more

Worst smoke shop in the Temecula area. Returned CBD gummies @ $49,99 because they were congealed and almost impossible to cut through or consume. They refused to refund my money and sent another congealed mess home with my husband. Avoid at all costs. Speedys Smike Shop is honest and has better product. read more

This place is so cheap and cuts corners everywhere they can. Well, get me a set to this s show spending $80 on a pipe or bong or whatever and it doesn't even come with screen, really. When I called to ask, they said yeah we can give that to you. It's 10 for a dollar now I don't care about the dollar. It's just that why didn't you just give it to me when I purchased a product? read more

I was super impressed by the younger girl that works there, she's super knowledgeable and even calibrated my scale for me. Too bad half of what I bought got confiscated by the cops a day later!! Insert sad face emoji. #ilovemybong read more

Worst service ever. I called ahead asking for something, they confirmed they had it. I came in and grabbed it because if you work in a smoke shop you should know your products. It wasn't the right product and even though I haven't even left the store the refused a refund. Wtf. read more

Let me start with saying John and jay are dope. I've been to many shops over the years since I'm a weed enthusiast and these guys are great. Took the time to talk to me about all the glass they had, even the ones I was just curious about. SUPER knowledgeable about all items from rigs, perkalators, bowls, tools all the way to how easy or not easy it will be to clean the rig. Also, never felt any pressure the entire time which was refreshing. A lot of weed shops really push to sell higher price glass and just tell you what you want to hear so you'd buy it. These guys kept it real, also they hella patient and chill so you could take your time choosing which bong you're going home with cause I'm picky and can be super indecisive about it. Hell, they cool just to talk to and vibe with, don't feel like just a $. The girl is really nice too I forgot her name though, sorry. read more

Glass Warehouse Smoke Shop - Just got the whole set up for all $137. The marble is dope, my gf likes it. - Tobacco Shops Near Me - Temecula, California

The glassware house is a one stop shop for me, they have anything you could think of and the staff is very friendly and knowledgeable on all the products they carry, I'm a customer for life read more

Super friendly staff and massive selection oof everything you might need! Came all the way from north county and was worth the trip. Prices are affordable and competitive. Stocked up but will definitely be back!! Thanks!! read more

Glass Warehouse Smoke Shop - Everything u need they have got x5 - Tobacco Shops Near Me - Temecula, California

Always amazing service! Products are unbeatable and prices are super fair. Thanks for great experience as always folks!

They Suck! Their ignorant to their own pieces! My husband bought a DrDabber. But it doesn't melt his wax and the guy that was their said sorry we can't return it "because it turns on" b**** how the hell are you going to say it works just because it turns on? Efing ignorant and arrogant. I would never recommend anyone to go there. 160$ down the drain because people there worry about selling instead of helping you out. save your money and avoid at all cost! Janalee I appreciate you giving advice. I still don't understand why your staff couldn't say anything like that yesterday when he bought it. All your staff said was "that's a great device man" that's it!!! Still ignorant to your devices and now to your return policy. I still stand by review and you guys suck! read more

I bought 2 vape pens here, both stopped working within a month. Called and asked if they exchange and, of course they don't. Just buy from amazon, fuck local read more

Don't waste your time. Employees are very unhelpful. I went back in to return something I just bought 5 minutes prior, and the employee said "Shit, fuck, damn. I don't know how to do returns and neither does the other employee." There are so many smoke shops around with very helpful and nice employees. Trust me, go to one of those. Prices are actually more expensive than another one I just called. read more

So I came in to buy a 70 dollar rig plus tax!!! Guy that was "helping" me goes and asks if I could trade my bowl piece for a rig piece and the "guy in charge" had to be a dick and say NO, that it would be and extra 20 bucks. Don't even waste your time going here this smoke shop is a fukin joke. This place is only lucky for the location it's in other than that entire staff that works there needs a reality check on customer service. Maybe if more than half of the employees weren't so lit during there shift they would have some kind of energy for customers. HEAD OVER TO VISHIONS DOWN THE STREET ADRIAN AND HIS TEAM WILL DO WTV TO MAKE THEIR "CUSTOMERS" HAPPY. read more

Jesse and staff are awesome he gave me glass bucks hooked up some delicious yummy liquid and showed me ho to blow fat clouds Goodby tobacco yeah yeah U da man read more

Glass Warehouse Smoke Shop - Tobacco Shops Near Me - Temecula, California

This is a nice well educated group of employees They engage and assist Today I needed help with cleaning and with items that I was unfamiliar so I asked for help and got it Robert helped me today He took his time and explained what I needed to have explained That level of service is why I come here Glass Warehouse That's "Where" I get information And satisfying customer service read more

Glass Warehouse Smoke Shop - Out front - Tobacco Shops Near Me - Temecula, California

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This place is sad now ! The culture has really changed. I spend a good amount in here every month but I noticed if somethings broken or if they give you the wrong item. They act like it's your fault and you have to explain to them how.... not really into spending my money here anymore. read more

Okay service when you're going to buy something. Horrible service when you want to return something. Beware if you are looking to buy anything from them. Just know that all sales are final regardless of the pathetic return policy they claim to adhere to. read more

I reviewed a number of posts prior to writing mine in an attempt to find solidarity and found I wasn't alone in my experience. Basically I bought a 6.00 glass pipe from their closeout area. I used it once, cleaned out the bowl and a piece glass broke off inside. It was to large enough to remove from inside and my concern obviously was that I might inhale glass in a subsequent session. I figured this was a no brainier exchange with LIABILITY written all over it. The manager said it could not be returned because it was used. Buyers beware here and take your business online!! Obviously proprietorship here is as complicit as the employees they hire. I'm a big brick and mortar fan but this business doesn't have a damn clue as to how to compete in a changing retail environment. read more

I had bought some puffs that were defective and they were super super friendly and understanding. I always appreciate a good honest place, thanks for the great service. read more

There is a lot to be said about the glass wear house. We spent well over $150 on two electronic cigarettes and replacement pieces and three bottles of "e-liquid". Come to find out, the flavor they gave us was wrong, really wrong. The flavor they accidently gave us was disgusting and smelled like rotten fruit. We didn't realize this until we got back to Corona from the store in Temecula. We then had to drive to the Riverside store where the man who was "in charge" didn't want to help us. He said it wasn't his problem that they gave us the wrong flavor, and since we didn't know the level of nicotine it wasn't his problem. Reluctantly, he gave us a new bottle. While the lady who worked their offered to fill mine up for me, the ring around the ecig broke. And guess who doesn't sell the gaskets for the ecig that broke? The Glass Wear House. A week later, the ecig breaks. Total pain in the butt, and totally annoying Rude Management. Staff was okay seeing as their mostly high school stoners. Not planning to come back again.. read more

Way better than Matrix that place sucks! Selection is good staff is helpful. Dont waste your time just come here. Parking is good too.

Awesome staff that's always helpful. This place does not carry the brand that I prefer but because it is close to home and I know I'll always be treated well I go here when I need to. If they had my brand I'd choose this place 100% of the time due to the awesome employees and clean set up. read more

First time in here today and I usually go to Vishions looking for anything smoke related. First off, holy-crap. They have a HUGE selection and practically anything you may need for smoking. I came in looking for a new percolator bong and Jackie did a really good job helping me find the right one. Definitely will be going here for now on and another good thing parking isn't necessarily crappy compared to Vishions. read more

Best smoke shop around. Everyone that works there, including the owner, is very knowledgeable, extremely helpful and great to deal with. I have been going here for years and although it is out of my way since I have moved, I still stay loyal and it's well worth the few extra miles to me. Their selection of products is more than you could hope for, they will meet and exceed all of your expectations and you won't find a better staff, prices, or smoke shop anywhere around the area. I would highly recommend The Glass Warehouse and every employee that works there. Never a bad experience. Keep up the good work! Oh yeah, and whatever Joseph is on, he needs to lay off of it. His review is complete bullshit. I've never had any bad experiences there and the prices are the most competitive I've found from San Diego to Corona. Take his review with a grain of salt, he may have been on his monthly cycle and in a bloody bad mood. read more

Fed up with the bullshit this place was fine 4-5 years ago but went downhill REAL quick. Absolutely don't shop here if you vape biggest ripoff. Want coils? The staff here will change the price literally everytime you go in same with any other product they sell they up the original price stated which is complete bullshit! Don't fall for they're 25% deal either they'll act like they forgot to type it in but they never added it in the first place. One whole coil will cost you between 8.99-12.99 just for ONE ! Go online and search the same coil and it's 10.99 for 5 you guys are a joke and you scumbags should be ashamed especially the young M.A wanna be looking ass that works up front read more

Never had a problem with this location. Staff has always been friendly, great selection of water pipes, incense, lighters and many more items. Prices are good for what you get. And they have a frequent buyers club card! It's pretty surprising that Temecula has a place like this that has lasted and is pretty busy every time I come in. Good to see! I don't go very often but always come to this location for what I need! read more

Awesome selection of everything. Helpful staff. Great establishment for multiple needs. Highly recommend! read more

Glass Warehouse Smoke Shop - They sell rad stickers! - Tobacco Shops Near Me - Temecula, California

This place has turned into my go to smoke shop in Temecula, the staff is always very good and professional. Patrick is very knowledgeable and is always down to answer questions that I have. Thanks Guys! read more

Very knowledgeable and friendly staff pricing is on point selection is second to none. Definitely worth the drive.

Been coming to this shop for years and I'd have to say they have the best customer service! Everyone that works there is very knowledgable and kind. Right when I walked in the door I was nicely greeted by all the employees... BEST SMOKE SHOP IN THE INLAND EMPIRE! read more

Glass Warehouse Smoke Shop - Two of the many wonderful employees of this place... - Tobacco Shops Near Me - Temecula, California

Great store. Employees are knowledgeable and helpful. Their product line is extensive. They offer a discount when you can show 10 receipts... kind of like a stamp card at froyo read more

Love the staff, and am never disappointed with product bought. Highly recommended supporting Charlie's Smoke Shop!

Likes: Massive selection and tons of stuff to browse through Dislikes: glass is more expensive than vishions (which is basically next door) and the parking is actually really bad because they share a lot with Enterprise car rentals. This place is cool and if they don't have what your looking for then Vishions probably will. read more

I like this place and I shop here a lot, they have a wide variety of everything you need and staff is very friendly.

Every time I go I receive amazing customer service. They are able to answer all my questions and are very helpful. Yesterday, in particular, we were helped by Tim. He was very helpful and we were extremely satisfied after leaving the store. My boyfriend and I live all the way in San Bernardino and would definitely come back here. (: read more

Terrible customer service... the black guy working there asked me what I was doing while waiting for my receipt. Not to mention he's standing there in the way of me trying to pay for something while talking about yu gi oh with other employees. read more

THE WORST SMOKE SHOP YOU CAN EVER VISIT. Caught employers smoking pot out front. The manager was hitting on my daughter. The girl workers were dressed very unprofessional and found it very uncomfortable. Would never recommend this place to anyone. read more