Glass Definition installed a new glass enclosure for a standard-size shower-tub installed in our home more than 20 years ago. The old glass enclosure (a sliding glass door on tracks) had begun to leak badly and the new glass enclosure solved the problem completely. Andy promptly arranged to stop by to measure and provide recommendations for the space and type of glass enclosure and scheduled the work. The Glass Definition crew were professional and very competent in cleaning up the tub surface after removing the old sliding glass door to ready the space for installation of the new glass enclosure, and in cleaning up after the work was completed. If you are looking for someone who is competent, responsive and on time, look no further than Glass Definition. Thank you, Andy and crew! read more

Do not recommend this service! Completely unprofessional and terrible workmanship. They take no responsibility for their mistakes. Avoid this place at all costs! read more

I had a very small job involving replacement of a little glass sliding door with a safety backing and a handle. Andy at Glass Definition took care of this project efficiently, effectively and courteously, even though I'm sure this is a really tiny job compared to what they usually work on. Price was very fair. I would recommend them for any job, large or small! read more

I couldn't be happier with Glass Definition and Andy. They did a fantastic job. Andy said it would take 5 days for my shower door, they had it ready for install in 3 days. They said they would be here at 3pm, at 3:30pm called and said they were running late would be here at 5. Showed up at 5. We're very clean and professional and efficient. Great company I highly recommend. I wish I could give 10 stars instead of 5. Do not hesitate to use this company. The very best. I have not been this happy with a company ever. read more

I have used this company before and honestly in the beginning they were very good and professional. The owner Andy recently lost many of his good installers and is now trying to learn how to install glass with his current installers, which are not only sloppy but don't do the job properly. Yes, the owner does not know how to install. After our client used his shower 72 hours after the shower door was installed we came across leaking. Everyone who reads this please note the company installed two shower doors on two different bathrooms. Upon noticing leaks in the master bath, I had looked into the finish product of the second bathroom shower door. Note the crew had to come back because the didn't install it plumb and blamed our tile installers. After they came back and brought a level they saw it was their fault. The second bath silicone seal was done sloppy, and there was gaps! And the icing on the cake??? The hardware we selected was black that came with black screws. The installers did not properly screw the hardware in and ruined the screws. But no worries, w little sharpie should do the trick!! pictures attached. When I asked Andy to please address this, he asked me to sign receipts of my already paid payments and said he would be charging for service call. I respectfully declined which was followed by Andy cursing at me for no reason. I have text messages of our entire conversation in which I sent photos of all the bad areas and he told me he won't do anything until I sign the receipt. He even threatened to put a lien on my clients house, which they are aware of after I showed them the text messages, and they will go directly to the CSLB to file a complaint if that ever happens. I hope this review helps the business owner Andy acknowledge customers and quality come first. read more

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I am so grateful to have called Andy at Glass Definition for my broken sliding glass door!!! Glass definition has been great to do business with, first, they actually respond and call back! Thus Communication is amazing!!!!! Second, it's a family owned and run business!!!! Also, they arrived perfectly on time to my appointment, Andy was knowledgeable, kind, and assuring!!!! Lastly, their prices can't be beat!!!! If your looking to work with good folk, get what you paid for, and have it all go easily, then Glass Definition is for you!!!! Don't waste your time calling those other companies that don't return calls or texts! Just make the one call to Andy at Glass Definition!!!! read more

I first called and talked to Andy and told him what I needed, which were two small glass window replacements for French doors (approx. 13"x7"). He was very nice, so I brought in the old windows so he could measure them for a precise cut. He was able to do it while I waited, which was nice. They fit great! He has an actual shop, with parking, which is also very nice. I found him to be very reasonably priced. Thank you! read more

I have a broken patio door. I appreciate the fast response and in person estimate! Very professional and knowledgeable! I'd recommend this company for your glass needs . read more

They installed two frame less shower door at my house, both are leaking water, they told me if they revise the door it will be fixed , they did and it's worse now. Left them several messages and spoke with them several times to come back and fix it they never showed up Wasting money to work whit them read more

I'd give Glass Definition 10 stars if I could! After installing 5 frameless shower enclosures and 2 frameless glass balcony railings (with one more on the way!) to our just-renovated home, we couldn't be happier. Andy was so friendly and knowledgable right from the first call. He inspired confidence! He came out right away to measure in order to give accurate quotes, and then final exact glass measurements once all of our tile was in. His team arrived and they were professional, quick, and courteous. The glasswork is incredible and impeccably done, and all that have visited our home have been extremely impressed. We have a floor to ceiling steam shower in the master bathroom, and it is stunning. All the other shower/baths look fantastic as well, and Andy paid attention to detail including what direction the shower door should swing as it opens. I was very appreciative of that! On top of all this, his wonderful wife Teresa handles the back office and was in constant communication with me throughout the entire process, which was so helpful and reassuring. I would not consider any other company for glass needs! Thank you Andy & Teresa! read more

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Called to get some basic information. They were really busy over the phone but handled the call quite well between putting me on hold and transferring me. They're used to juggling quite a bit I can tell. I feel like they have attention to detail admin wise and would be good beyond that. read more

I've used Glass Definition twice for frameless glass shower door installations and each job went flawlessly. Competitive price, professional work, easy communication, and I got exactly what I wanted. I'd definitely use them again if I ever need glass work done. read more

Glass Definition - Glass & Mirrors Near Me - Van Nuys, California

Andy and Teresa are so nice and very communicative. They offer a great product and a reasonable price. The glass is just beautiful. We chose a frameless door with nice hardware. They did such a great job on our master bathroom so we hired them again to do our main bathroom. I highly recommend. read more

Glass Definition - Main bath - Glass & Mirrors Near Me - Van Nuys, California

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A bit over a month after they came to fix a shower door leak, it was leaking again..... theresa was very clear there would be a charge for a service call, as they had not put the door in, they did not want the responsibility .... 3 guys came to look at it, all 3 told me it was unfixable due to the slant of the floor....hmmm.....for 7 years, the shower door worked fine.... $120 for a service call...if they do anything or not. I would not recommend Glass Definition! If you can't fix the leak due to the slant of the floor, why didn't they tell me that or warn me the first time? and then to come back and say you can't fix it.... a small service charge is fine....but $120? This is not the way to run a business, especially in times like these! no bueno theresa! read more

On a Friday I was in search of a mirror to surround a ballet/fitness barre set up in my wife's home gym. I needed this done right away and it was Mother's Day weekend. Got several quotes and to my rescue came Andy the knowledgeable owner of Glass Definition. He came right out to my home and we discussed what I wanted and he explained how he could accomplish it. He gave me a terrific quote and told me his guys would be out Monday AM. His guys came out Monday morning (on time) and perfectly executed the job. The mirror was installed exactly as I had wanted by Andy's crew of 2. Four hours later they left the place spic and span. I highly recommend Glass Definition. You'd be lucky if they are available. read more

Glass Definition - Mirrored wall surrounding my wife's new fitness barre (and the husband taking the photo) - Glass & Mirrors Near Me - Van Nuys, California

I needed to replace a few shower glass doors with clear glass. I called up Andy, and he was patient with me, describing what he could do, and how much time it would take. Once we agreed to a price, he came out and made critical measurements. After a couple weeks, the pieces were ready, and his team came out and installed the panels very quickly and very well. I can't recommend these guys highly enough! read more

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DO NOT TRUST THIS COMPANY!!!!! Don't waste your money At the beginning respond right away They came to my house and installed two glass shower doors While they were working on the second one I ask them to fix the first door because it leaks He recommended to change direction of the door, and if it doesn't work I'll and fix it. He left and now both doors are leaking I called them more than 7 times and they refused to answer my calls They charged my credit card with no authorization from me I'm so very unhappy with their services read more

Our heavy glass shower door came un-hinged in the top two of three swinging joints, and was hanging on by a thread in the lowest hinge. I called and spoke with Andy who gave me sound advice to keeping the situation safe, and sent his team out the same day even though they had no availabilities (given the gravity of the situation). Miguel and Carlos came and did such a great job. They were complete professionals with very reasonable pricing. I would recommend them to anyone who needs glass work! read more

We called Glass definition, primarily, for our glass railings. They did an excellent job that we made them do the shower and toilet door. The employees are very nice and they do thE job fast and clean.. i would definitely recommend them. read more

Glass Definition - Glass & Mirrors Near Me - Van Nuys, California

Let me start off by saying that this is the best glass company with the most competitive prices in the city! We needed a glass enclosure for our steam shower. We needed floor-to-ceiling glass, and a couple of their companies we received quotes from weren't able to execute our preferred design. Teresa and Andy were incredibly responsive, sweet and detail-oriented. They made sure we got the exact design we wanted, and even special-ordered a specific piece of hardware for us because they didn't have it in stock. They are a complete joy to work with. I am looking forward to working with them again for a future bathroom remodel, and will be referring any friends to them as well. read more

Glass Definition - Glass & Mirrors Near Me - Van Nuys, California

After reading their Yelp reviews we called Glass Definition and Andy came out promptly and measured and gave us his recommendations for options for our three shower enclosures. We received a very detailed quote from him later that day. Once we gave approval our enclosures were ready to install one week later. Three men arrived when they said they would and installed our doors. We are very happy we used Glass Definition. Andy was very professional knowledgeable, and after months of making decisions on our bathroom remodels we really appreciated his suggestions. Before contacting Glass Definition we visited a couple local glass businesses but weren't excited by what we saw. Glass Definition is definitely a level above the others. We love our bathrooms and would definitely recommend giving Andy a call! read more

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Courteous and friendly staff, professional artisans, timely and efficient response, and reasonable prices, sums up this family owned glass company. I highly recommend their services for those who prefer to support local businesses. I'm loving my custom made shower doors and bathroom mirrors. read more

Not only did they do a great job, but they were literally the only option that was capable of doing it. We had a shattered window that was a custom shape. Amazing customer service Amazing quality Very very nice staff Reasonably priced read more

Andy and team are very professional. They are trustworthy and honest. I use Glass Definition for all my Glass projects. I highly recommend.

I called Glass Definition again because we were so pleased with the Master bath shower glass enclosure. It still looks good. They were quick with the quote. Customer service is top notch - they are a really nice to deal with. The shared bath Vanity Panel came out exactly as we discussed. I am very please with the entire process. Thank you Andy and Theresa - Great job ! read more

These guys are great! I needed a piece of glass cut to replace the cover for a VERY large aquarium. Glass definition Cut a piece to size and had it ready for me waiting on their counter in less than 30 minutes. Great price too! Thanks Glass Definition! read more

I searched several different companies for shower doors and decided to go with Glass Definition. They were referred to me by very good friends and I'm glad that I went with their recommendation. Andy was very accommodating and honest. As a woman it's very hard to find someone who is honest with you and isn't going to take advantage of you, he didn't try to sell me things I didn't need. Andy and he's employees were very professional and had the best price from everyone that I received a quote from. Thank you Glass Definition, I love love love my new shower door! Your the best! Quiero darle las gracias a Andy, deGlass Definition por el trabajo que hicieron en mi casa. Las puertas en mi baño están preciosas! La compañía es profesional y me dieron el mejor precio. Gracias Andy! read more

Glass Definition - Love my new shower doors from Glass Definition! Me encantan mis nuevas puertas de Glass Definition! - Glass & Mirrors Near Me - Van Nuys, California

Andy and his team did an amazing job installing our shower door. The process went smoothly and we are very happy with the final result. I added picture #77 titled shower door. read more

Glass Definition - Shower door - Glass & Mirrors Near Me - Van Nuys, California

I'm from out of town, and found this place through Yelp, and from the moment I walked in they were courteous, helpful extremely nice and the price was right. read more

I found this store on Yelp and took my broken standing lamp for owner to see if it can be repaired. The owner Bela fixed it for a very reasonable price. I definitely recommend this shop. I would have given it a 4 star because of the limited business hours but what the heck, I liked that he fixed my lamp and got it back in 2 days and did not cost me an arm and a leg. read more

Glass Definition - standing lamp - Glass & Mirrors Near Me - Van Nuys, California

We recently had an emergency with a broken window and this company came through very fast and pricing is VERY reasonable and fair. I highly recommend this company and I actually referred one of my friends who was also very pleased with their service and response. Thank you Teresa and to your team. read more

This review is about the employees Andy sent to do the glass installation job. They installed glass showers and upon them leaving I noticed my gold necklace went missing from my bathroom counter.. my husband called Andy as he was extremely upset... who wouldn't be after something goes missing after employees of a business you trusted has come into your home to do work?!? Andy's response was "if we did not have cameras in OUR BATHROOM we can't say they stole it." It's not about the money... it's the principle.. that necklace has more sentimental value rather than it being about the cost. I would never recommend doing business with a company who doesn't take responsibility for their employees! read more

We just had our frameless shower doors installed & they are beautiful. The whole process from meeting with Andy & Teresa to installation was so easy and smooth. They are knowledgeable, experienced and friendly. The personable installers arrived as scheduled (even a few minutes early), took their time to make sure the door worked perfectly and were very neat & cleaned up after they were done. I highly recommend Glass Definition. read more

Glass Definition - Glass & Mirrors Near Me - Van Nuys, California

I recently had my bathroom remodeled and needed a galss door for the shower. Called several companies but Glass Definition gave me the best price and fastest turn around time. They came out the next day, got the measurements and less than a week later the shower door was installed. Their price was much better than the other companies with the same quality. I would definitely recommend them to anybody who is looking for frameless shower doors. Thank you guys for your outstanding service. read more

Glass Definition - Glass & Mirrors Near Me - Van Nuys, California

I remodeled my house and have 4 bathrooms I needed mirrors and shower doors. I called 3 different companies. Glass Definition gave me the best price without compromising on quality. They came on time and did the job very professionally. I would highly recommend them. Their team worked together with me to coordinate and install everything. All together, it took 3 full days to complete the job. Thank you Andy, Jose and Teresa read more

I called Glass Definition to do a bathtub enclosure, and a mirror in the master bathroom. They said it would take about one week to get the bathtub enclosure, and sure enough they called me one week later and a couple days after that everything was installed. They did a great job, and both look wonderful! After I had seen the beautiful workmanship, I decided to change the master bathroom shower enclosure to a frameless enclosure, and from the time I ordered it to installation was only five days. The shower enclosure looks absolutely stunning! It was a pleasure working with Andy and Teresa! read more

I had my ugly old bathroom remodeled and Glass Definition made it brand new. It went from a zero to a hero. It's so nice I am having them come for my other bathroom now. Thank you for a great job and a good price too. read more

Love our shower glass. Andy came out and took measurements and asked plenty of questions to find out what I wanted. He also worked with me on the price. Dan and Jose (I think those were their names) came out and they did a great job installing the glass. They finished faster than expected. No leaks or problems at the moment so 5 stars for Glass definition! read more

Rude customer service by the ​owner over the phone. Thanks for letting me know up front not to hire you!

The experience of having our frameless glass shower doors installed could not have gone smoother. Measurements were taken the same day as first call. Estimate was sent 2 days later. Glass was delivered and installed 2 business days after that. Installers were pleasant and careful. Customer Service from office was excellent. Great Job all around. read more