The positives:
First, I easily made an appt with only 24…read morehours notice. Second, the price, $125, was lower than what I usually pay for my old polish to be removed, a manicure and premium pedicure, and reapplying my polish. Third, the salon was decorated nicely, didn't smell strongly of chemicals, and the temperature was acceptable. It was clean, but not unlike most nail salons, the dust is thick on surfaces and it could benefit from a deep cleaning.
The negatives:
I will preface this by saying I may be spoiled by my nail salon on the east side of El Paso who performs my manicure and pedicure one at the time, not simultaneously, and assigns one person to each task, not multiple people who take turns completing various steps for the manicure. I thought this was normal procedure for a mani and pedi, but this is not what I experienced at Nail Studio despite me having an appointment for both services.
My pedicure would have been relaxing and enjoyable except for the multiple people performing various steps in my manicure at the same time as my pedicure that kept interrupting my relaxation to perform their tasks.
While I was sitting in the pedicure chair trying to enjoy my pedicure, three different techs worked on my manicure. Making my pedicure and manicure experience even less enjoyable, instead of standing on my left side to work on my left hand and on my right side for my right hand, they asked me to contort my left arm across my body so they could reach my left hand from my right side. Having to contort my left arm across my body so the manicurist standing on my right side can perform the services is not only not relaxing, but painful. If they must perform the mani while the client is sitting in the pedi chair, my suggestion for ensuring the client's comfort is to stand on the same side of the chair as the hand they are working on.
Not ironically, the manicurist even commented that I needed to relax my hand while he worked on my nails. Really? Relaxing wasn't possible. As a service provider, you need to read the client. If your client is tense while you perform their manicure, ask what you may be doing to make them tense.
Just to give you an idea what my experience was like, imagine you are a professional race car who stops in the pit mid race for a tire change. 5 or 6 mechanics race to change your tires, oil, and replenish your gas so they can get you back on the track in 1 minute. That's what I felt like. Rushed. Just a body sitting there being worked on as quickly as possible.
I will not get another manicure and pedicure here u less they perform them non simultaneously.
