I was looking around for a good nail place and stumbled upon Neo Nails, which caught my eye because…read morethere was a lot of positive reviews online. I was online and filled out the booking form to which someone reached out to me via email to confirm the services and to finalize my appointment. I scheduled the UV GEL FRENCH. Disclaimer: the booking form is not a confirmed appointment until you hear back. Once you speak with a representative, a link will be sent to your phone via text message and a credit card will be needed to hold your appointment. And yes, that also means that if you are late to your appointment or last-minute cancel your appointment, you will be charged accordingly. The drive to the salon was easy, the area to turn into the plaza, wasn't cramped, in the parking lot was spacious enough, and most importantly, it was free! I just hate when you go to places and have to pay for parking when you're already paying for services, I'm a firm believer that store should validate. Anywho, once you enter the salon, you're met with bright lights in a spacious salon. There is the front desk where checking is super simple and I was taken back quickly, and they sent me up with Betty at the chair. Once I was seated, she asked me if there was anything that I wanted to drink, which is nice. Most of the time when I go to some places that should be offering this service, they don't even ask so it's nice when you don't have to be the one to ask them. Then, once I got my wine and tried to settle into the massage chair, she started getting to work on these dogs LOL. She was very good and thorough, and didn't overdo anything. Nails Salon, I feel like they're not careful, or they don't care, and then they'll literally grind the skin off your fingers and toes. The only con I have with this place is that the massage chairs are slightly confusing and difficult to use. I was like should it be this hard? Overall, efficient service, reasonably priced, and kind workers. I'd come back!

My nails ruined very quick and they said it was my fault -got hard gel this are hard to ruin within…read morea week yet they did

Carolina is the best nail technician I've ever had. She started at a salon near my home and I've…read morecontinued coming back when she started her own business. Her setup is in a corner of the hair salon Hairfit. The aesthetic of the venue is pink, clean, and friendly. She is the only one doing the nails so I can always rely on the quality and design. She also keeps up with nail trends so she always has the right products for whatever design I bring. I usually get hard gel and it lasts at least 1 month and even up to 2 months. She is super hard working and makes time for later appointments like at 6pm. And even as the lady appointment of her long day, she doesn't skimp out on my nail design. Her english is also great so it's easy to communicate what I want. I highly recommend coming here if you want quality nails. Also there is a small parking lot in front of the building so parking is easy.

Gorgeous hard gel french manicure with Severine! The detail is perfect she is the best in Miami!read more

I had the most wonderful experience with Severine! She is genuinely one of the sweetest and…read morefriendliest nail techs I have ever met. From the moment I sat down, she made me feel completely comfortable and cared for. She is incredibly experienced, and it shows in the way she works. She is so gentle, patient, and truly detail-oriented. She takes her time and clearly cares about doing everything perfectly. My nails turned out beautifully, and the entire appointment was relaxing and enjoyable. I cannot recommend her enough. If you are looking for someone who does amazing work while also creating a warm and welcoming experience, she is absolutely the one.

The staff were rude and unprofessional, and communication was extremely difficult because no one…read morespoke English. When you work in a customer service business like a nail salon, basic communication should not be this hard. My manicure was just okay since it was a simple gel manicure, but the pedicure was terrible. The technician didn't ask if I wanted my nails cut and just started cutting them without any consultation. She left my nails uneven and in completely different shapes and sizes. Overall, the service felt careless and unprofessional. I would not recommend coming here.

My sister made a nail appointment at this popular salon and they were able to accommodate us!…read moreParking is limited, there are only two spots in their lot but there is plenty of street parking nearby. The salon was a lot bigger than I thought there are two sections of the salon. I asked for a gel mani and regular pedi. My gel mani turned out really nice! A few nails broke/chipped a week later which was a bummer but my pedicure stayed! The staff is friendly and incredibly talented. Neither of us requested anyone in specific and all our nails turned out great! Highly recommend !

Incredible Russian pedi! The attention to detail from Diana is unmatched and my nails look perfect…read more Highly recommend! Marianna was very welcoming and attentive. Just moved to the area and so grateful to have them down the street! They also have a frequent customer discount card so that is a plus!

I had an amazing experience at this salon! The front desk Party was incredibly friendly, attentive,…read moreand made everything perfectly organized from the moment we arrived. The atmosphere was warm, fun, and very professional. Special thanks to Alina -- she is a true artist! Her work is flawless and she really pays attention to every detail. I absolutely love the result and received so many compliments. Highly recommend this place for both the service and the talented team. I will definitely be coming back!

I have been going to Lizette for over 5 years! She does a great job and everything is clean. Can't…read morerecommend enough!

Lizette is the best! I have been doing my nails with her for 7 years. She is detail oriented,…read morehardworking and always going the extra mile for her clients. I highly recommend her.

This is only for waxing. The owner did a great job, took her time and was efficient. I did not have…read moreany peeled skin and it took some time before my hair grew back on my legs. I will be going back for waxing and may try eyebrows here next as well.

The only place I go to for my threading needs. Great service, quick and efficient. Would definitely…read morerecommend

Great service! Love my pedicure. Gel pedicure was $42. It's in brickell, everyone was niceread more

From the owner: Acrylic nails, gel nails, manicure design, manicure artread more

This place is a hidden gem in Little Havana! It's spotless, attended on time with the appointment…read more America my technician was phenomenal! Highly recommend!

Me and my mom decided to get a pedicure before our cruise and had the best time! Lis is the best!…read moreThank you!