Pampering I must say!…read more I have been coming to the Hand and Stone Miami Lakes for a few years now. I have been a member on and off a few times. I can't seem to stay away. My original Facial Girl left a bit after Covid... but I've been seeing Claudia! ( but all the techs are amazing) Claudia would be my preferred she is just amazing and knowledgeable. She analyzes the skin and provides options on the services that my skin may benefit. My skin is VERY sensitive so many times I'll choose for the sensitive skin care products ( that's like $20-$30 additional upgrade) . The facial includes extraction of white/black heads, scrubs, moisturizer. Even an upper chest /shoulder massage. I tend to always fall into " I want to get pampered" so I tend to upgrade my services. Facials I will upgrade with something like the LED light (red or blue) I have requested combination and the tech has accommodated my needs with both!! I've upgraded my facials cold stones that feels amazing and helps with puffy/redness. (Me) As for my Massages my lady is no doubt Lydia! She is excellent! She will ask on your expectations and she knows how to target the tense shoulders! She is firm but won't leave you sore. Oh! With my facial service last week with Claudia I mentioned to her if any services that could be added for my sore feet. She recommended the "Foot Treatment" that targets tired soles and restore step. That includes a foot scrub, massage with lotion. ( totally helped me) I would recommend as an added service. Back to Massages... well I have upgraded my massages with CBD oil , aromatherapy, hot stones (amazing) . Highly recommend adding the mini or the Himalayan Salt Stone. Feels so healing! At the end of the service you are offered water or tea. The front desk girls are friendly. Parking free and plenty near the front door. Also they have accommodating hours Sunday-Saturday 7 days a week from 9am to 9pm. So it works with busy schedules and preferences on the relaxation time. If you can it's definitely worth becoming a member! The points earned are an extra bonus to add services!

Had to massage with Jorge today and he was amazing. Perfect pressure and very respectful. Highly…read morerecommend this therapist.

Well, I don't really need to elaborate but let's just say I had a colonic here…read more It was amazing. It was my first time doing something like this but boy am I glad that I did. A friend of mine went right after me as well and so I know that when she was telling me "you are pretty bad" it wasn't just because she was trying to sell me something or make me come back as she told my friend "you are not bad at all". The lady who did the colonic was extremely passionate about eating healthy and maintaing a positive health overall. She advised me not to each so much raw fish as she could tell that I was (won't explain how). It would be nice to say that I could give up my Doraku addiction but that won't be happening anytime soon so for now I will have to just keep coming back! This place is honestly in the middle of nowhere in a tiny little center but it's worth the drive! If you need a good internal cleaning, I definitely recommend them.

I usually get my colonic treatments at Clean Start (A+ company). However, when I saw a deal from…read moreLiving Social I thought of trying this new company. Anyway, as soon as I got my voucher I called and made an appointment with the merchant right away. On the morning of my appointment, I called the merchant for confirmation. I was confirmed for a 4:30 p.m. slot. I work in Downtown Miami so I left an hour early for this treatment. When I arrived at the location I got a voicecall from Tanya, [the therapist] canceling my appointment - right at the parking lot! I was so furious. I did not even get a chance to see the facility. Needless to say I called the company and complained about this last minute cancelation. The guy that I spoke to was very apologetic. He was not even aware that my appointment has been canceled. My experienced with this company left a sour taste in my mouth. I've contacted LivingSocial asking for a full credit or refund.

Listen to anyone out there looking for a great message therapist, Dr.Jose is all you need and more…read more.I got an bbl done and I was in so much pain , I goggle this place and listen when i tell you I felt like it was over for me he told I will feel way better than I came in .This man has bless hands y'all and prices is very reasonable I highly recommend this place tell him Dache Smith send you after reading this review and he deserve a 1000

Jose is the best. I've had a BS massage done once with essential oils that supposedly calm you down…read morewhich made me more anxious, thankfully Jose doesn't rely on those so called oils. He really works on the muscles/ tissue. Don't question the man, he truly knows what he's doing. (Very strong gentleman with patience) I was feeling stress and tension on my shoulders and lower back, thankfully I found the best masseuse thanks to my fellow yelpers.

WARNING! Do NOT buy from her, and if you do, ONLY do so via Groupon!…read more JENNY IS A THIEF! And if anyone would like proof of this after reading the story below, I will gladly post all of my attempts to get her to pay me back/respond. WARNING! Do NOT buy from her, and if you do, ONLY do so via Groupon! She sold me a microblading deal outside of Groupon. At the end of my visit, she said I would need to come back in one month for a touch-up. She said that if I paid "now" (before I left that day), she would reduce the payment to $150 for the touch-up. I hesitated, but since she was "nice", I thought I could trust her. BIG MISTAKE! When I contacted her a month later, she made it impossible to make a follow-up appointment. Then, when she finally did confirm a second appointment with me, but she confirmed the appointment for her to to do my one month touch-up at a RNDOM PRIVATE RESIDENCE APT!!! And then she ended up cancelling our appointment two days before. I asked for my money back. She asked me if she could Zelle me back "in two days - Friday". And guess what? She never has. That was over a month ago now. She has never responded to me. I have called her, left voicemails and texted her, and she has never responded nor paid me back. She essentially stole $150 from me. My hard earned money. I am a single young person trying to live on my own in an expensive city. And because I live at least an hour away, and I work more than 45 hour work weeks, I have not been able to go in-person and try to get my money back. Not to mention, she works irregular hours renting a room from some random salon that is NOT this salon. Super weird situation. Shame on you, Jenny. Shame. on. you! P.S. I will gladly post all of my attempted communication to her via text if need be/anyone would like proof of this disaster.

Very good. I did the eyebrow microblading and am happy with the results. I wanted a particular…read moreshape and she adjusted it until it fit what I had envisioned. I drove all the way from Coconut Grove and feel the logn drive was worth it.

I've been a client of Marisol and Healing Waters for almost 20 years. I have traveled and tried…read more'massages' and treatments in most places and they have never been able to compare! Their knowledge of the human body and mind is so profound. Marisol is able to identify what ailes you and treat it unlike anyone! She understands her clients ever changing stressors and needs and is able to adjust her treatment so well that Each session with her is different. Even after 20 years in the business Healing Waters continues to grow by learning new practices, methods and incorporating new techniques in their treatments. I will forever be grateful for how they have helped me and every single one of the people who I have referred to them.

All I can say is 'Thank you, thank you, thank you'. Marisol had me feeling like a different person…read moreafter my visit. This place comes highly recommended. I will definitely being seeing you again very soon :)

A gentleman friend whom is a monthly member of Massage Evny gifted me a service…read more Easily he was able to call and request his extra service to be transferred to me. All he had to provide was my contact phone number. Of course it helped since I was already in the system. Once upon a time I was a very loyal monthly member. I believe he paid a $10 transfer fee. Then Right away I took advantage of this gift. My body was screaming for a massage! I was able to schedule an appointment for the following day. The front desk asked me what type of service/massage was I looking for ... if a deep tissue or soft relaxing pressure. Providing her that I like firm pressure and was overdue on a massage she recommended me to see Sahily which focus on deep tissue massages. I appreciate that at booking time... I was asked on my expectations in order to find the best therapist for my needs. Sahily was very nice and she was great working on my tension areas. ( my whole body). She said I was very tense and lots of knots. I added to my service fully body CBD oil for an additional $30.00. It helps with inflammation. At the end of the service the front desk attendant comes out with recommendations that the therapist notices. In my case my whole body head to toe was in red that required attention. I was told also to consider some stretching which they offer as well. Recommends both stretching and then a massage in order to get into the tissues and benefit's. As I was tempted to join the monthly membership that has benefits of roll over treatments. Monthly or even every other month. I opted to hold off till next year. The only thing I was unhappy was with... is that somehow ... I think it was iodine got on my face and hand. I think that when I was lying face down because the sounding of my face was orange for a few days. Then I guess I touched my hands after touching my face. Besides that Sahily meet my expectations and the front desk staff was very attentive and friendly.

Extremely disappointing customer service. Two weeks ago I…read morewent to Massage Envy to redeem a massage transfer that my sister had given me about two years ago. Instead of a smooth experience, I was met with confusion and very poor customer service from the manager, Yessenia. She clearly did not know how to process the transfer and repeatedly she went going back and forth to her office trying to figure out what to do. It was unprofessional and frustrating to sit there while the manager seemed completely unprepared to handle a basic request. The massage therapist did a good job and the massage itself was enjoyable, but the customer service experience completely overshadowed it. It was honestly some of the worst service I have ever experienced. To make matters worse, my sister recently tried to transfer additional services to me again, and now we are being told it cannot be done because I received a transfer two weeks ago.( which was 2 years ago not now!!! ) We are getting different answers each time, which makes the situation even more frustrating and confusing. Massage Envy seriously needs to improve staff training and customer service. A company with this reputation should not be leaving customers feeling this dissatisfied and poorly treated. If I could give a negative review I would!!

Absolutely love this place! The staff is extremely welcoming and professional, delivering amazing…read moreservice in a comfortable pressure free environment. I've gone in for various services and love the results and consistency of great service. Ray (the doctor) walks you through each and every step, explaining the process in detail to ensure your comfortable and understand fully what is going on. I would highly recommend this Medspa!!

I've had several treatments done at EOY. The results have always surpassed my expectations…read more Moreover, the experience has been pleasant. They take the time to really understand my needs and are patient in addressing any concerns. The facility is lovely, clean and sleek. And everyone is professionally friendly.