Terrible customer service. I made an appointment with Christy for a haircut. After 30 mins waiting…read morethey told me go talk to her because she's "busy doing highlights " and I said yeah but I have an appointment for 12 o'clock. Kristy comes and says oh I'm busy you're gonna have to wait over an hour and a half for me to do your hair I don't know who made your appointment at 12 but I'm busy. I said I'm coming from Hollywood all the way over here to cut my hair with you, she said well just cut your hair with anybody then you shouldn't be coming from Hollywood all the way over here. Very rude. They could have called me a head of time and changed my appointment for a later time or day. Or handled the situation differently when I was there. Just very sad how people have no consideration for your time anymore. Don't recommend this place at all. Good service is everything.

I have to give this salon 5 stars! From making an appointment to the finishing touches of my hair!…read moreAffordable prices! Ida knew my frustration with another salon that overcharged me and came in with orange hair! She fixed my hair instantly! Her vision was clear and set! Her massage to my head felt so good and she washed my hair.. Maria did my eyebrows, upper lip, and chin! Everything was executed properly and well done professionally. I made next appointment for the 30th. I shall update for my partial highlights!

Great service and amazing results! I love how my hair looks every time José does my hair. He is…read moreamazing!

From the owner: Somos profesionales en el mundo de la belleza en general. Mas de Veinte años realizando todo tipo…read morede trabajos como: cortes, secados, color, H.L Balayage, Ombre o Californiana, depilaciones en general, cejas semi permanentes y más. Con la mas alta experiencia, calidad y servicio en el campo, dirigido a todo genero desde los mas pequeños hasta los mas grandes de la casa.

This is the longest overdue review in Yelp history. I started coming to this location over 10 years…read moreago! They always had a nice ambience, the place is clean and modern. My stylist was Maggie and after some time I changed to my stepmother's sister that started in the business. Today I touched bases with Maggie and learned that she still there! So I realized it's better late than never so here is my love to her and I recommend this place to anyone reading.

well it was a disaster. I used to use this salon a lot. but the quality of the haircuts stsrt to go…read moredownhill. I wanted to give them a last shot but it was a disaster. i ask specifically to not cut the top because i was teying to get my hair long again. I didn't cut my hair is month. tell the lady that I wanted just to cut the back and the sides. she insist in cutting a little more. and she did a disaster. uño e side shorter than the other and cut way to much. lost all the month I let my hair grow. back to square 1. and of course you lost a client. next time if you do not know what to do or do not want to follow orders. tell the client "Im gonna do what i want." because is what she did. 0 stars. it's a shame I did catch the name of that lady. worst stylist ever!!

Joli was amazing! She was wonderful with my daughter and did a great job. We asked for layers and…read moreshe checked with often to make sure the length was correct. She was gentle combing out her hair and styling it afterwards. We already booked our next appointment with Joli.

Yakima is courteous and professional!! she always leaves my…read morehair and me feeling fabulous!

This is my barbershop, I will explain what this means to me…read more I have been coming to this barbershop since 2003. Even after moving 25 miles away, I still coordinate to get my haircuts here, sure I can take a ten minute walk from my home and get a haircut elsewhere. The professionalism, courtesy, and friendly atmosphere at Tony's barbershop is worth the small logistical inconvenience. I feel like this is the home of my family (the good kind), thank you Tony for all the years of making us men feel better when we walk in and specially when we walk out. I appreciate your love, and hospitality. If you ever win the lotto, I hope that you will still be my barber; if I win the lotto and move to Japan, I guess I will have to travel 24 hours to get a haircut here.

Aquí yo me vengo a cortar el pelo ace 5 años con Henry de verdad es el mejor de Miami los pelaos…read moreque me cha el son los maximos

They offer several services from cut, blow dry, highlights, leave in treatments, Botox, waxing…read more They sell hair products to purchase. I always see Rolando! He is amazing... he always listens to what I want!

What's the point of making an appointment for the kiosk not to work and when you walk in there's no…read morereceptionist to great you and then you stand there like an idiot for 10 minutes even when you walk out no one calls out to you. It's also been an hour and they haven't called or text me to see about the appointment. I should have known better because the last time I went to this one I called even while having my appointment to confirm and when I arrived I had to wait like an hour because a lady was upset about her appointment. If I could give no stars I would. It's a shame they closed the other one in Miami Lakes they were much nicer and attentive. I will not return to this hair cuttery might not go to any of them period. Enough is enough.

I was really looking forward to my appointment, but unfortunately, my experience was frustrating…read morefrom the start. After booking and paying a deposit, I received a call stating that the time and service was incorrectly scheduled. On top of that, I wasn't even asked about the service I selected (Color Package 4, the highest package) to ensure everything was set up correctly. To make matters worse, while I was initially able to book a later time online, I was then asked to come earlier. This was fine with me, and I was told the technician would stay, and we wouldn't finish until 11 PM. By this point, my hair (or myself) hadn't even been seen yet. I understand that prices can change, but this situation made it hard to enjoy the experience, especially as a busy mom who rarely has time to pamper herself. Additionally, while the website recommends a consultation, the call felt more like reading the rules on the site rather than a personalized conversation, which I did take the time to read as it has taken me some time to try and find a new salon that is closer to my home. Better communication and a more thoughtful approach would have gone a long way. Overall, I hope the business can improve its customer service and communication so clients feel valued before they even arrive.

Jocelyn is a wonderful stylist and very polite…read more Unfortunately I did have to look for a new salon. LMG calls to change my appointments 70-80% of the time. Appointments I make 3-6 months in advance. They request I change my appointment to accommodate other customers. I generally agree to change my appointment. Today I called to change tomorrow's appointment last minute because I was in the ER Sunday and my doctor called to see me tomorrow at 8am. My appointment was at 9am. They wouldn't even offer to give me 15min grace period which is pretty standard. I was charged the cancellation fee. I would be fine with this policy if I did not have to accommodated them by changing my appointments as often as I have over the 3-4 years I have been a customer at LMG. If they require customers to cancel appointments more than 24hrs in advance then they must do the same for customers. If they move customers around to fit it more appointments often then they should allow a one-time courtesy of allowing the customer to change the day before their appointment. I would recommend trying a salon which offers better customer service to long time customers before booking at LMG.