I chose this venue for my wedding while I was five months pregnant, so having clear communication and reliable planning was especially important to me. Unfortunately, my experience was disappointing from start to finish.
One of the biggest issues was that we were repeatedly told we would have a full week before the wedding to prepare the venue, bring in tables, set up flowers, and handle decorations. When that week arrived, we were informed that we would only have two hours the DAY BEFORE the wedding to complete all setup. MIND YOU, we were getting married at the courthouse the day before and she was fully aware of this. So after we got married, instead of getting to enjoy, we had to rush to the venue to set up. This last-minute change created unnecessary stress and made preparation much more difficult than expected.
Throughout the planning process, the owner, Sydney, frequently spoke negatively about previous brides and clients. Hearing a wedding professional criticize past customers was uncomfortable and made me question how we would be spoken about once our wedding was over.
We also relied on the venue's recommendations regarding alcohol quantities. We were advised to purchase a large amount of hard alcohol while being told a certain amount of beer would be sufficient. In reality, the beer ran out within approximately two hours, while hard liquor was being poured very heavily throughout the event. My husband was even told that doubles were the only option she would serve him, which was surprising and seemed inappropriate from a host and liability standpoint.
Another frustrating situation involved alcohol in the bridal suite. Before the wedding, I specifically asked whether alcohol would be allowed there for my bridal party and was told yes. After the wedding, Sydney apparently searched through the trash, found evidence of the alcohol, photographed it, and informed me that the cost would be deducted from our security deposit. Had we been told it was not allowed, we would have respected that rule. The issue was the inconsistency between what we were told beforehand and what we were penalized for afterward.
The day after the wedding, when we returned to clean up, Sydney would not acknowledge us or even return a greeting. The interaction felt cold and unprofessional. To make matters worse, we were later threatened with legal action.
A wedding venue should help reduce stress, not add to it. While the property itself may be beautiful, our experience was marked by poor communication, inconsistent policies, and unprofessional behavior. I would strongly encourage future couples to get every promise, timeline, and policy in writing before signing a contract or to be completely honest .... DO NOT choose this venue. It's not worth the stress and anxiety that WILL take place. read more