This review is specifically for the breakfast buffet. I want to add a caveat: I live and work in…read moreone of the most tourist-heavy neighborhoods in the nation. I'm used to waiting and crowds and I know what it means for service industry folks to be in the weeds. That said, I actually don't think I've ever spent $50 on a worse breakfast experience for two and I don't say that lightly. There were a ton of open tables and they weren't slammed. Yet the service was atrocious - truly, and it wasn't just our server. The guest journey map: Our host grabbed a menu and led us to a table without a word. Another gentleman came by with drinks, and ten minutes later someone came by to ask whether we wanted à la carte or buffet items. At that point we chose the buffet. Someone came by another few minutes later with lukewarm coffee. We waited another several minutes for cream. The table next to mine got up to get their own from the server station, and then a server came by and apologized to them. Listen: The totally weird à la carte vs. buffet hybrid format is really odd. If your staff can't handle both formats simultaneously, choose to offer one or the other and do it well. It was a buffet but we had to wait forever for servers to bring drinks and silverware? Tables could be turned over ten times faster if all drinks were on the buffet line. Regarding the food itself: yes, there were a few types of juice in the buffet but no visible cups or even a spot where they'd be. We had to finish our table water and bring those cups up to the buffet? Totally odd. I respectfully request that the general manager review their scrambled egg recipe immediately. I'm not blaming the chef here because i have no doubt they're told what to do. But these aren't just powdered eggs: some kind of filler is being added intentionally and it's not OK - flour or something similar - the texture almost takes like cake batter. I heard multiple people around me talking about it. The dry sausage had no label saying what kind it was. The game sausage gravy had no label saying what kind of critter it was. The breakfast potatoes were overcooked and dry. French toast toppings were 20 feet away from the French toast, so you have to backtrack in line to add fruit. It's set up so very strange. It feels like the absolute cheapest ingredients are used here - and what a shame considering this is an NHTP destination hotel. This is not acceptable quality for a $25 breakfast. Verdict: Every single thing listed above can be fixed, easily and quickly, with the slightest bit of attention by management. This isn't a general staffing and quality control issue. I'm sure the staff are lovely. This is an oversight issue. I've had better free breakfasts at Super 8 motels in the side of the interstate. For $50, I felt like we got robbed.

Ok so we were driving through glacier national park and saw this place. We had to go to the…read morebathroom so we went in there. The bathrooms were nice but the best part was the whole vibe of the place. I enjoyed the fire place and the logs. I also enjoyed the smell of the place. I then went in the gift shop and bought a nice little snow globe. And the service was good ther Overall it was a nice little surprise in glacier national park

Pro tip: Do not stay here on a Friday night…read more Giving this place 5 stars because I hate to see a business fail. Unfortunately the good people of Kalispell are super bored and driving past this hotel on Friday nights 30 times without a muffler on their car and blasting bad music is their idea of a good time on a Friday night. The same cars and motorcycles drive the same five blocks and then turn around and do it over and over and over. If you're going to Glacier National Park and looking for a nice place to sleep and get dinner and drinks, go to Whitefish. Whitefish is close to the airport too and has cute stores, good local hiking and apparently a classier group of local residents. This hotel isn't built to provide a comfortable experience for guests, at least not on Fridays.

Lipstick on a pig. Don't let the lobby fool you, for the prices they charge one would expect much…read moremuch better. The hotel itself is a 2 star experience but once you factor in staff services it's a 1 star. The remodel was half hearted and I'll bullet point all my problems with this one night stay in an Executive Room. - Parking fee is $12, website says $10 - Room descriptions inaccurate including bed types and number of TVs. - Odd dirty smell in room and bathroom - No clock, drapes, iron or board, coffee pot, safe, closet, dresser or any type of hanging racking for clothes in room. - Shower floor not level, resulting in water pooling to one corner where it stayed all night. This might explain odd, dirty smell. - Moth inside sheets of king bed, discovered at bed time after pulling sheets back. - No sheets on sofa bed or anywhere in room. Asked front desk for sheets when headed out for dinner, they offered to have housekeeping put sheets on but we declined and asked to get them upon my return. Housekeeping entered room anyway even with do not disturb on door. - TV didn't work nor did telephone when I tried calling down for tech support. - Walk downstairs to ask about TV, given instructions how to reset box but even that didn't work. Asked to move rooms but they were booked up. When I asked for discount, they offered $25 off a $350 rate. I asked for larger discount but was told manager must approve and they'd follow up with me but no one did and no discount provided at all. Later front desk clerk came to room, unplugged and plugged in new cords to get TV working. - Thin walls and windows, heard traffic and drunks leaving the bar across street late into the night and if it's a Wednesday morning you'll hear a dump truck at 6:20am. Through all this never even an apology from any staffer.

We enjoyed our stay at Silverwolf. Quiet, charming, clean and easy access to Glacier. A gazebo and…read morebbqs on the grounds for guests to use was nice. Breakfast is delivered daily and is plenty- though it's just cereal, milk, juice and muffins- the same each day. Some variety and some protein would be nice. As other reviewers have noted- for all properties in and around West glacier -- you WILL hear the train if you stay pretty much anywhere between West glacier and Whitefish. The train runs all night and will wake you up. That did not bother us as the train runs through our hometown, and we like it. We were cozy and comfortable at silverwolf and recommend it. Also, wifi at the chalets pretty much only works if one is sitting on the porch. Once inside our chalet the wifi disappeared, which was a a small disappointment.

Great private log cabins set up for 2 persons, no kids or pets allowed! Breakfast included…read more(cereal, fruit, muffins, juice, coffee) in the room. Very clean, nice grounds with BBQ available if you want to cook on your own, no kitchens in the cabins. Each cabin has a private bathroom and a gas fireplace. Prices run about $125, AAA rate available.

Such a lovely place to stay! Staff is so gracious, breakfast is delicious, wine hour is a wonderful…read moreway to meet people. highly recommend!

This lodge is just adorable but the owners are not. The staff there referred to the owner as a…read morecurmudgeon and he lived up to that label, even with guests

Great hotel in downtown Whitefish!…read more I was in town for business and stayed 1 night at the Firebrand and had a great time! I confirmed my airport shuttle the day before with Shannon over the phone. She was kind and very informative regarding the area and how to make the most of my time there. I didn't rent a car so I loved that the Free SNOW bus was running and hopped on it to do some sightseeing at the top of the mountain. After I was finished exploring, I checked out the beautiful rooftop and hot tub.... Really nice views! And luckily there were lots of dinner options nearby also! The bed was comfy, the shower was great, and the room was quiet. The Nespresso machine pumped out a good cup of coffee in the morning, which I appreciated. Overall, really enjoyed my stay here and would love the opportunity to stay again. If you're looking for good accommodations in the downtown Whitefish area, I'd highly recommend giving the Firebrand a try! Happy Travels!

Firebrand - downtown Whitefish…read more I stayed here 6 days at the end of August. I'll start with "the good." The hotel is in a perfect location if you enjoy walking to restaurants and shops. Firebrand had an excellent breakfast. There was usually a wait for the food to arrive after ordering but it was worth it. Happy hour was also very nice. Great prices - tasty apps. The servers at both breakfast and dinner were delightful. The upstairs, outdoor area was beautiful and tranquil. The hotel was decorated in a lodge theme, which was, obviously, on point, very interesting and beautiful. Unfortunately the sofa in front of the fireplace had two long slits in the cushions. Management should definitely take time to have that repaired. It's uncomfortable and unsightly. I guess we're sliding toward "the bad." Our first night we got little sleep. Normally I don't comment on loud guests, etc. That usually has little to do with the hotel. Apparently a room across the hall had music playing loudly, which we could not hear. Another room complained to the front desk. The front desk sent an employee to request the music be turned down. There was apparently no response from the guests in the room. The employee continued to bang and beat on the door for a very long time- then said employee went outside to banged on the windows. That did not wake the guests. So the employee came back in and banged on the door more. This went on for a what seemed like an eternity. Next, our room was not clean. I can honestly say it was dirty. Everyday there would be young men (I think the hotel had an exchange program where university students in other countries could come and live / work in the US for the summer) in the hallways, blowing up cleaning gloves and hitting them to each other as a game. Even though we were not in our room, and did not have a do not disturb sign on the door, our room did not get cleaned. We finally figured it out. If they waited until we returned to the room to rest before dinner; we would just request towels. Then they could forgo the cleaning. (On our 6 day trip, our room was made up once.) The last zinger (which I brought to the attention of the very nice front desk person, Shannon) was the door hanger for do not disturb, which said, "Busy." It was a view from outside a keyhole spying in on a woman. This is totally inappropriate. Are you promoting the stalking of women? Do you think they should be spied on and unsafe in hotel rooms? This is total tone deaf in a culture where woman should feel safe traveling alone and whose safety should not be joked about. Whitefish was delightful. I do not think I'd stay at this Firebrand Hotel again because there would be no way to assure these negatives had been addressed.

I had been meaning to write this review for a couple months now. We stayed here in June of 2026…read more Had a room on the second floor. Everything from start to finish was simply exquisite. Brian (part of the staff) greeted us on Day 1, and he was there just about all of the time. He was extremely, extremely helpful. And extremely, extremely nice. Service like this goes a long way. Some special notes which made this place way, way above your typical hotel stay (as compared to mainstream brands like Hilton or Marriot).. The room(s) were impeccable with detail. Everything from the chairs outside of the rooms, the towels, folding the beds/pillows etc... You could tell they put a custom touch on. The breakfast was nothing short of delicious staring with the coffee, which was excellent quality coffee. Not farmer bros or max house, this stuff was top tier. (I am a coffee snob and do strictly pour overs only at home). Breakfast burritos were delicious. And the huckleberry jam and bread was excellent. You get a REAL breakfast here. Great location, you can walk down the hill, there is a nice place to eat nearby (Belton chalet). It is very peaceful. The air is so clean you can smell it. 100% highest and strongest endorsement.

My husband and I stayed here for 3 nights while visiting Glacier National Park early August 2026…read more We had stayed here 4 years prior and loved this lodge. It is close to the West park entrance. Best of all is how Brian runs this lodge, from attention to detail of amenities, cleanliness, yummy breakfast burritos and yogurt bowls for breakfast. Our bag lunch we ordered and Brian made was so nice to have on our day drive the next day. This place is quaint, quiet and so nice to come back to after an adventurous day. We stayed in room #5 on the 1st floor. We loved it. Has a refrigerator, microwave, coffeemaker (tea and coffee) Nice roomy bathroom, two queen beds in a spacious room with a patio off the back as well as Adirondack chairs in the front. A common sitting area is close by our room too and near the lobby. Thank you Brian!! Kevin and Colleen

perfect place to rest after a full day, peaceful, beautiful views, ample space in cabin, felt…read morespoiled by the hosts, breakfast was a delight, our choice when we return

This place was perfect. Close to west end of Glacier and near by towns and activities. Beautiful…read moreplace and grounds. Breakfast was awesome everyday. The eggs came from the hens out back. Every morning we were given an explanation on what we were eating. Game room and full kitchen for guest to cook if they wanted to. We traveled from Jackson hole, Yellowstone and onto to Glacier. This is by far the best place we stayed. Owner Bill is very friendly and knowledgeable on the area.

Great location with a fantastic golf‑course view. The…read morekitchen was fully stocked, and the full‑size fridge made meals easy. The patio is on the smaller side but perfectly adequate, and we really appreciated having a gas grill. The wood‑burning fireplace -- with wood provided -- was another highlight. We picked up extra logs at the grocery store since the days were warm but the evenings turned chilly. We visited in mid‑June, and the Going‑to‑the‑Sun Road was still closed, so timing can definitely vary depending on the year. Even so, the scenery was gorgeous and the weather kept things interesting. It even hailed while we were there. The golf‑course view was beautiful, especially the greens -- we never got tired of looking out over them. We also used the pool table in the clubhouse a few times and never had to wait. Overall, a great stay with plenty of comforts and a stunning setting.

Hidden from the main road you'd never know this place was there! Phenomenal location, extremely…read moreclean rooms, and beautifully designed! I'd definitely recommend this place if you're looking for a place to stay in this area and I'll definitely be back!