I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

Terrible at communication and maintenance requests. Our AC has been out since Friday today is…read moreMonday at 3:42. No one will respond to our calls or emails or maintenance requests. It is almost 90 degrees outside so we are very uncomfortable. The one conversation we had, we were told it was not an emergency because we didn't have a baby. Our entire experience with the company has been poor. Their lease is ridiculous and borderline egregious, as are most places so that we could get past. But that coupled with terrible, and I mean TERRIBLE, service makes it just not worth it. If you have any other options I highly recommend going with a different company. Tenants who pay their rent on-time and never have any issues should be able to get their AC fixed asap. Very dissapointed.

Last year I sold my home and purchased a new home with the help of David Butler of Relocation…read moreRealty (RRI). David provided excellent service - he was always informative, extremely courteous, answered all our questions. David took us through the whole process of selling our existing home and buying our new home in a very timely manner, and made it a smooth a process as possible. I highly recommend David and Relocation Realty.

They are the worst property managers I've ever had to deal with they ignore complaints completely…read morebut heaven forbid your rents not there on the 5th they're evicting you. I cannot ever get these people to do any type of maintenance. I have to literally call the actually my actual landlord for results. All they want is the money.

I'm glad I'm seeing as many 1 and 2 star reviews as I am; the company is full of crooks, and I…read moredon't use the term lightly. My roommate and I were not messy people and left the place sparkling upon move-out. We were legitimately convinced it was cleaner than when we moved in. We had to fight tooth and nail to get Crown to revert their over-the-top charges for "damages" and "smells throughout" (the smells were the normal, over the counter cleaners we used - 409, etc.) We still didn't get our deposit back. I'm completely sold on the fact that this is part of their policy - the very way they make money and do business. I'm not exaggerating, you will absolutely receive a bill for no less than $4k in the mail, no matter what condition the place is left in.

Kamila Rodriguez is an outstanding real estate agent as well as a wonderful human being. As her…read morevery first client, I can attest that her dedication to my satisfaction was evident. Throughout my home-buying process she was incredibly communicative and answered every call, text, and email promptly and followed through with each and every task. In addition, she went out of her way to accommodate my viewing schedules and provided honest advice on neighborhood dynamics, property values, etc. Kamila never left me hanging and wondering and as a first-timer myself, this gave me peace of mind. Without a doubt I recommend Kamila Rodriguez to anyone looking to purchase a new home.

Leah is, simply put, the best. She listens, TRULY cares, and pays attention to detail. She is so…read moreknowledgeable and knows exactly what to look for as "red flags" in any house we visit. She is worthy of your trust as a seller or buyer!

As a service provider, i have worked with DKRentals.net for years to care for the plumbing and…read moreelectrical needs of their clients. DK has always shown the utmost concern for making sure their property owners are covered when it comes to immediate, valuable and reliable service, while also making sure their tenants are comfortable and secure. They have demonstrated a sense of urgency when it comes to caring for their customers by always providing immediate responses with knowledgeable and clear direction for the service teams. After witnessing the level of commitment DK exhibits toward their property owners,, I would not hesitate to have them manage any property I owned. And if I were in the market to rend a home, I would easily go to them for a place.

DO NOT WORK WITH THIS COMPANY. We hired them to rent our property…read more Based on my documented experience, here is what you can expect: * Contractual Dishonesty: They do not follow the terms of their own signed agreements. I even sent them an email referring each section of the contract that they broke and no response. * Financial Theft: They withheld $500 under the guise of a "repair fund" and refused to return it upon termination, "marketing costs" as an excuse to keep it. * Lack of Integrity: Issues began on day one and never ceased. But I gave them the benefit of the doubt since a Real estate agent had referred them. I have kept every email and document to prove their pattern of misconduct. Save yourself the headache and find a company that respects the law and its people. Even the real estate agent who referred me to them (whom I do not know personally but gave her the documentation) has removed them from her vendor list. I have reached out to the owner. Lets see if he reaches back out to me. Dont believe me. Go look at their Better Business Bureau profile. Wish I had looked there first. We have started legal action if we do not get our money back. UPDATED after their reply: if it were our mistake we would not have started legal proceedings!! Please look at YOUR contract and honor that you do not know how to conduct business!!

Supervisor Technician (Charles) is phenomenal and very informative. I had a couple of maintenance…read morerequests during my move in orientation and he handled them immediately by resolving it himself. The home is equipped with additional features like a resident app to control door locks, HVAC, maintenance requests, rent payments; very convenient. The rent includes Water, Trash, Sewer & Spectrum. I scored my experience 3 stars bc I am spammed with a survey request for every single thing possible. The move in process was simple but overwhelming with so many texts and emails. It was impossible to keep up. The home was inspected for cleanliness prior to my move in but had drink/ food splatters on the baseboards and walls from previous tenants. The paint job was incredibly sloppy and unprofessional. It is obvious that they hire cheap/unlicensed contractors to clean and paint. ​

**Subject: Formal Complaint Regarding Property Management, Recurring Mold Issues, Account Charges,…read moreand Lack of Resident Support** To Corporate Management, I am writing to formally escalate my concerns regarding the ongoing issues I have experienced with the management of my property. I have been a resident in this home for **13 years**, and I am extremely disappointed and frustrated by the way I have been treated by the local property management team. After more than a decade of residency, I believe I deserve to be treated with courtesy, professionalism, and respect. Instead, I have repeatedly encountered rude, dismissive, and unhelpful behavior when attempting to address legitimate concerns about my home and account. Despite making multiple attempts to communicate with the local office regarding serious issues involving an ongoing mold problem, account charges, and rent payment, I have not received the assistance or resolution I would reasonably expect. My calls and emails have gone unanswered, my concerns have been dismissed, and I have been left to repeatedly pursue management for help while additional fees continue to appear on my account. This treatment is unacceptable, particularly given my 13 years as a resident. **Ongoing Mold Issue and Repeated Repairs** One of my most serious concerns is the recurring mold issue in my home. Rather than thoroughly investigating and resolving the underlying cause, the affected areas have reportedly been addressed through repairs classified as customer wear and tear. There have been at least three repairs involving this area, yet the problem continues to return. The repeated recurrence raises serious concerns that the underlying moisture or mold problem has not been properly identified or corrected. Simply repairing or replacing affected areas without determining why the problem keeps returning is not an adequate long-term solution. I am requesting a thorough inspection and investigation to identify the source of the problem and ensure that appropriate corrective measures are taken. I am also requesting that Corporate Management review the history of maintenance requests and the decisions to classify these repairs as customer wear and tear. I want a clear explanation of how those determinations were made and what steps will be taken to prevent the issue from continuing. **Rent Payment, Account Charges, and Late Fee** I am also extremely concerned about the handling of my rent payment. My payment was returned, and I was subsequently charged a late fee. Given the circumstances, I am requesting a complete review of the returned payment, the reason it was not accepted or processed, and the late fee assessed to my account. It is unreasonable to expect residents to accept additional charges without clear communication or an opportunity to understand and resolve the underlying issue. I have attempted to obtain assistance from the local office, but I have experienced difficulty getting responses to my calls and emails. Meanwhile, the charges remain a concern. I am requesting a detailed review of my account, a written explanation of the returned payment, and reconsideration and removal of any late fee that was improperly assessed based on the circumstances. **Unprofessional Conduct and Lack of Management Support** Equally troubling is the manner in which I have been treated when seeking assistance. I have been met with rude, dismissive, and unprofessional responses rather than a willingness to listen, communicate, and work toward a resolution. I have repeatedly attempted to address these matters through the appropriate channels, yet I continue to feel that my concerns are being ignored. After 13 years in this home, I should not have to fight to receive basic communication and reasonable assistance from the people responsible for managing the property. I should not have to repeatedly call and email without receiving responses, nor should I feel dismissed when raising legitimate concerns about the condition of my home and the accuracy of my account. I am requesting that Corporate Management review the conduct and communication of the local property management staff and determine what corrective action is appropriate to ensure residents are treated respectfully and concerns are handled professionally. **Requested Corporate Action** I am formally requesting the following: 1. A thorough inspection and investigation of the recurring mold issue, including identification of any underlying moisture source. 2. A review of the three previous repairs and the basis for classifying them as customer wear and tear. 3. A written explanation of the returned rent payment and a full review of the late fee and any related account charges. 4. A review of my maintenance history, prior complaints, and attempts to contact the local management office. 5. An investigation into the conduct and responsiveness of the local property management team. 6. A written response identifying the

Wow. Wow. Wow. If I could give this group more stars, I would! Unbelievable service, knowledgeable,…read morefriendly, personal and beyond helpful all wrapped up in the perfect real estate group! They truly listen to your needs while helping and guiding you. Never felt pushy. Don't hesitate.....call this group now! You will be happy you did! Happy home buying and/or selling!!

We used Stacey Wyatt's group to sell our home in Towne Lake and to purchase our new home. His team…read morehandled everything for us - arranged for workers to address some minor issues and handle paint/landscaping/etc, and brought in a stager to make our house look like a model home. Once under contract they helped us deal with inspection issues and final walkthroughs so that we were able to close quickly and on time. They worked tirelessly with us on the purchase of our new home - especially in helping us narrow down what we were really looking for (we were all over the place), and then finding amazing listings that fit the bill. Highly recommend this team!

Great service from Start to finish. Thanks to Tamzem D. And…read moreJoseph P. For a great job. Prompt and professional!

Excellent customer service and fantastic turnaround time. Helen was professional, friendly, and…read moreunderstanding of my need to appraise a house quickly. I called Worth Every Dollar on Friday, and by Monday, I had someone out to appraise the home, and I had the report by the end of the week. The report was accurate and helped me get the taxes lowered. There isn't a better appraiser that exists. The rates were reasonable and worth every penny! I will be recommending Worth Every Dollar Appraisals to all of my clients.