I had purchased my dress from Mia Grace and it needed some significant alterations before my…read morehusband and I's wedding day. The biggest things that had to be addressed (that I noticed) was the length of the skirts, the length of the shoulders, and the plunge.... I wasn't crazy about how deep the plunge was on my dress, so the company gave me extra lace so Michelle could match the overall lace pattern. Michelle was extremely knowledgeable and professional throughout. She was able to alter the dress so it fit me perfectly, and she was so much fun to work with. Her work speaks for itself.... I attached two photos of my unaltered dress in the shop, and a few photos from our wedding so you can see her work. She also did me a huge favor which I greatly appreciate and it meant so much to me and my husband on the day of. I think I had gotten my dress back a week and a half before my wedding day, and I was trying to finalize a few surprises and final touches to make the day special for my husband. Michelle had handed me back the extra lace from my dress and told me that she could take one of the flowers from the lace and sew it into the back of Ryan's tie if I could get his tie into her ASAP. I loved that idea and quite literally absconded with my now husband's wedding tie for reasons unknown to him at the time. He got it back the morning of our wedding day and he apparently loved it so much he was showing most of his family the tie. I plan on coming back at the end of this month or the beginning of next to get my dress preserved, and we want to get my veil, my dress, and his tie preserved through the company Michelle uses. Thank you so much, Michelle!!!

I cannot recommend Michelle Ballard for bridal alterations. After paying $560 for a hem, bustle,…read moreand strap adjustments, my wife's gown was returned unwearable. We took the dress to a reputable bridal shop for a second opinion, and they confirmed the straps were shortened far beyond standard measurements for that size. Most disturbingly, when the dress wouldn't zip due to the over-shortened straps, Michelle's professional advice was for my wife to go on a 'strict diet' to fit into the dress. We have provided side-by-side photographic proof of the error to the business, but they have refused a full refund. If you are a bride-to-be, please be aware that if a technical mistake is made here, you may be blamed for it and left with a damaged dress and no recourse. We have filed a formal complaint with the Illinois Attorney General.

Was looking to get a couple of patches sewn on to a leather vest. I called first to find out if…read morethey could do it, I was told yes they could bring it in. I got there and the lady asked if I was "A Harley" (She thinks it is a specific club) ( Yes Im aware of the Harley Owners Group) however I told her that I was not "A Harley" I ride a Honda.. "Honda Yes but not a Harley?" she says.. I explained that Harleys are just a brand of motorcycle.. "Oh Ok" So I showed her the patches and where I wanted them. They were 4 military uniform patches a little smaller than a baseball. And I asked how much. She told me it would be $50 because its leather. Thats fine she is free to come up with her pricing as she sees fit. It IS Leather not the easiest to sew through. I joked around with her that at most rides where there are vendors they charge about $5 per patch for the size patches I have. And she responded with "Well I think maybe you should go to them" I laigh and appreciate her honesty... then as I collect my things from the table and get ready to leave she says "If you were "A Harley" (Still believinga Harley was a type of person) I wouldve done it for $20, cause they are not so tight" (Tight with the $) and that is what threw me.. again I must ask why is it that people WITH money always seems to not need it? They get everything thrown at them or discounted for no other reason than they have more of it to throw around? Now dont get me wrong after hearing her prices I would not have returned there anyhow.. but after her little comment about my not being "A Harley" I will definitlly not be returning. If Only I were a Motorcycle...

The quality of service at King's is fantastic. I'd taken several pairs of jeans to be hemmed, a few…read morepieces for zipper replacement, as well as other pieces with other objectives. The tailor is thorough and does a well-executed job. She isn't dirt cheap, no, but as the old adage goes: you get what you pay for. Her alterations are such that you'd never know they were done and are as strong and sturdy as the factory finished piece was prior to. That's the point and the sign of a good tailor. On top of that, she's quick and finishes pieces in a very timely manner. I recommend folks to King's all the time. She's worth every penny.

Thank you Sylvia! Fantastic job! Best price & great value in town! I recommend Coffey's!read more

From the owner: Coffey's Alterations Sew and Vac Repair is proudly serving the local Metro East Area for over 40…read moreyears. We offer the following services with the highest quality of expertise -Sewing machine repairbr-All makes and modelsbr-Home and industrialbr-Vacuum Repairbr brAsk us about our in home service.br brTo find out why our customers refer their friends and family members give us a call today. You will talk with a friendly professional.

Six days prior to leaving the country for my daughter's wedding, I visited Erika's store to have a…read moreblazer's sleeves lengthened. I dropped it off to her on Thursday, 10/9/25, explaining that I was flying out of the country for the wedding the following Wednesday. She accepted the job and assured me that my blazer would be ready on Saturday, 10/11/25, by 12:00 pm, She explained that she was closed on that following Sunday, Monday, and Tuesday of the following week. On Saturday, about a quarter til 12:00 PM, I arrived at the store to discover that the lights were off with no one present. I waited over an hour and made numerous attempts to contact her directly. I called several times, leaving voice messages and text messages, but received no response for over 2 weeks. In summary, I did not receive my blazer for my daughter's special day. I was forced to find something else to wear which was an added stressor for my daughter and family. Today, over two weeks since I dropped my blazer off, I contacted Erika, who finally answered the phone. She informed me that due to limited parking and her inability to walk, the store was closed on Saturday. She never took accountability for failing to reach out to me, only mentioning that she had not checked her messages. She cavalierly mentioned that I could collect the blazer today and pay full price because she "completed the job". With business practices such as this, you might want to consider another seamstress; someone who is accountable for their work and fulfills the job on or before the agreed upon date. Erika displayed a complete lack of communication, unsuitable follow-up, unprofessionalism and inconsideration.

Erika's is still open/One of her competitors has put a false report on her site that she has closed…read moreI was just at her place 2/27/25. She was wondering why nobody has called or stopped by. Please go by and give her some business she does excellent work Glen

I really tried to support them, but they haven't helped. One Saturday afternoon, my wife needed…read moreembroidery thread to finish an order. Unfortunately, they had just closed, and didnt open again until Tuesday. Another time, she needed bobbin thread, and the employee swore up and down a certain type would work. It didn't. We'll keep going there out of necessity, but not because we really want to.

Quick and well done! I was looking for a tailor which these days it can be a difficult task. I…read morecalled Willard's and told them I needed 3 coats altered. They told me it would be done in a day. Wow! Willard's offers quick, friendly, and professional service. I was very impressed that I could get my coats finished so quickly. I highly recommend that you go to Willard's for your tailoring needs.

HORRIBLE SERVICE, the staff is horrendously rude... thats sad. 4 days before my wedding I'm picking…read moreup my wedding dress completely wrinkled and with skid marks on my train and pen marks that they said would come out with steaming. as i was getting my dress on, i overheard them talking shit how they cant do anything further to my dress. Fuck you guys, thank you for ruining my dress 4 days before my wedding.

I'm a repeat customer of this business. I've been pleased most of the times, however this last time…read moreI dropped off a Gucci purse to have a stained on the inside removed. I go to pick up my purse which was almost brand new and I still have a stain. He stated he couldn't remove the spot but he cleaned the leather and refused to refund my money. I didn't ask for my leather to be cleaned the purse was close to brand .

I tried two other places to replace a zipper pull on a vintage Louis Vuitton Speedy. Both said…read morethey could not attach the leather with the LV brass insignias, in a last ditch effort I tried JG on Watson and Jose was able to install a perfectly matched zipper pull and the leather as well. Jose is a master artisan! I'm very grateful. The bag is fully restored to its original beauty! Thank you so very much! Lori H.

Nicole took in and hemmed a bridesmaid dress for me and it was perfect! She had it done within a…read moreweek and was so great to work with. I will definitely be seeing her again and recommending her to friends and family.

She was very nice and helpful. Her shop is very nice and welcoming. So happy she has opened her…read moreshop in Granite City.

Good quality and always ready when you need it. Staff is Friendly and they have affordable prices.read more

A fellow brother in red recommended this cleaners to clean my Santa suit. I had used another…read morecleaner for a different suit and the fur had turned pink so I was pretty leery but it needed cleaning and I trusted my fr so I took it in. Oh my gosh! They did a wonderful job. The fur is Snow White and the red is vivid. I am so extremely happy with these guys. The suit looks amazing!