My review would have no stars if that was an option. I visited this place a number of years ago…read moreand more or less had the same experience as the other negative review I see on here. Well for some reason I tried them out again and it was even worse. The lady who answered the phone was rude and could less about helping me. I will never darken their door again and you shouldn't either! Based on my past visit and recent phone call what appears and sounds to be a nice old lady is nothing of the sort--- boy does she have some Tiger Claws! Buyer beware!

Went to Abbey Sew & Vac based on recommendations from friends. My sewing machine was not working…read more They were very nice and managed to figure out my silly DOH! mistake and fix it without even keeping it or charging me anything. Thanks!

Ive been using Christine for a while off and on but after todays ordeal NEVER AGAIN. 5 Years ago…read moreThere was an issue with my payment as I paid with my credit card and Christine never marked my claim stub as paid.( so I didnt notice til later). She gets done with my order then calls me and says that I still owed her. Long story short I paid it again to get my things then left. I tried taking my CC statement back to them but again...alot of back and forth. That was the first issue... This time...I dropped off 2 pair of Jeans to be altered on Wednsday with her BF telling me to come back Saturday and they would be ready. So I pay ahead of time and this time I got my reciept along with PAID on the stub. I come back on Saturday only to find out my jeans havent even been touched yet and blamed it on having to go to the phone store and spend 5 hours. So she hurried up and grabbed them and did them while I waited. All I needed done was to have the jeans length taken up 2 inches. Well...she got one right!!! One pair are just fine while the other pair were cut so short they can now pass for Capri pants!!! Basically ruining a brand new pair of jeans. So not only am I out the money to have them altered...Im also out the money for the jeans as well with NO CHANCE of ever being refunded because it wasnt her fault( as she always says). THEN while there waiting to get my order done,another female customer came in and because somebody moved in the store their dog( a Chiuaua) started barking/snarling at myself and another person with the excuse given ( oh hes trying to protect her) FROM WHAT??? NOTHING HAPPENED!!! I have severe PTSD as did the other male customer that was there as we are both combat vets...I got triggered so bad that I had to leave before things escalated. Needless to say if its not one thing with this place its another and is NEVER EVER their fault. I think its time to find another seamstress. I in good concience cannot recommend this place to anyone.

I was referred here by a former Co-worker as I was looking for alterations to my wedding dress. I'd…read moretaken my dress to several seamstresses in the area and due to the amount of layers in my dress was quoted astronomical prices (some totaling more than the dress). Thankfully I was referred Chris who did an amazing job, quickly, and was so reasonable!! I've since referred all of my friends and soon to be brides here and will come back. Not only did she make me feel totally comfortable but also did an amazing job. She's also so fun and personable -- it was the experience that I was looking for. The services in the photo (for reference) were to take in the waist of the skirt, add sleeves, and hem what was probably 10 layers of fabric while reserving the train/fullness.

I got my bridesmaid dress altered here for a wedding I was just in. I went within 3 weeks until my…read moreevent which I felt was pushing it but they were so kind and helpful. The alterations themself looked great and it's reasonably priced.

I am a HUGE FAN. When I lived in LA, I had the very-bestest…read moreof the best alteration person. When I relocated to STL, I checked out the Yelp reviews of all area contenders. Alexandra's didn't have a ton of photos, but the language in previous reviews pointed me in their direction. The shop is co-located with a hair salon. I'm not sure if the hair salon keeps the same hours, but I posted a photo of Alexandra's hours here on Yelp. Double check before heading their way. They work SUPER hard to make alterations to your specifications. They will also make recommendations according to your garment's material(s) and what they have seen work and not work before. They have worked magic on my dresses, taken in jeans, and altered tops, hems, gowns, quilts, and more for me. They truly can do it all. The shop ladies are extremely friendly in a no-nonsense kind of way.....does that make sense? What I mean is - It seems like everyone in the area takes their items there, so they STAY busy. They have to stop working on their current project to help you, so it's usually less chit chat and more, "Go in and try it on." As I write this in 6/2025, I think the current return time os 8/2025. Keep in mind, June is right after prom season and right in the middle of wedding season. If I knew how to sew, I'd apply for part time basic work just to learn more from these ladies. The prices are reasonable. I always pay in cash as a nod to small business keeping more of monies earned. Lastly, check out my pictures of their seasonal "porch display." Most of the garments displayed are remnants of cloth these ladies fashioned into a dress. I KNOW the necklace paired with the winter dress was made with recycled buttons. I'll end how I began, "I'm a HUGE FAN."

I parked in front of this store which has a fifteen minute limit. I walked down to Four Muddy Paws,…read morepurchased some items for my dog, came back to my car and was then condescendingly accosted by a woman from this business. She came outside to say the following:, "Hi, excuse me, that's a fifteen minute parking spot and you've already been there more than fifteen minutes, and if the police come, they'll give you a ticket and we won't lie so you should move." I did move my car to get the coffee I had planned on getting from Park Avenue. However, I was not at Four Muddy Paws for fifteen minutes and no one was asking anyone to lie. If this is how members of the staff at this business talk to the public, I can't even imagine how she would treat customers. It's a public spot, deal with it.

Decent service, they will take your old hangers to recycle them, decent prices…read more Much more to say about a dry-cleaner? Nah.

Six days prior to leaving the country for my daughter's wedding, I visited Erika's store to have a…read moreblazer's sleeves lengthened. I dropped it off to her on Thursday, 10/9/25, explaining that I was flying out of the country for the wedding the following Wednesday. She accepted the job and assured me that my blazer would be ready on Saturday, 10/11/25, by 12:00 pm, She explained that she was closed on that following Sunday, Monday, and Tuesday of the following week. On Saturday, about a quarter til 12:00 PM, I arrived at the store to discover that the lights were off with no one present. I waited over an hour and made numerous attempts to contact her directly. I called several times, leaving voice messages and text messages, but received no response for over 2 weeks. In summary, I did not receive my blazer for my daughter's special day. I was forced to find something else to wear which was an added stressor for my daughter and family. Today, over two weeks since I dropped my blazer off, I contacted Erika, who finally answered the phone. She informed me that due to limited parking and her inability to walk, the store was closed on Saturday. She never took accountability for failing to reach out to me, only mentioning that she had not checked her messages. She cavalierly mentioned that I could collect the blazer today and pay full price because she "completed the job". With business practices such as this, you might want to consider another seamstress; someone who is accountable for their work and fulfills the job on or before the agreed upon date. Erika displayed a complete lack of communication, unsuitable follow-up, unprofessionalism and inconsideration.

Finally an excellent seamstress in O'Fallon, IL. Hemmed my dress and attached underskirt perfectly.read more

Quality work on both My dry cleaning and alterations. Orpheum is the only place I trust with…read moreeither. So glad they are OPEN again.

I dropped a sport coat off knowing I needed it for a Friday event. It had a few minor stains which…read morethey noted and said it would be done at 2:00 Friday which they also noted. I asked for a copy of the ticket which was met with "we don't do that". I found that odd but ok. I went at 3:30 Friday and the woman working initially could not find it. Her: Are you sure you didn't drop it off somewhere else Me: Positive it was here After a while she went through the stack of tickets and found the one for this jacket. Her: We'll at least now I know it's real but I still do not know where it is. She finally finds it, but not pressed. Me: OK I'll wait while someone presses it Her: Our presser is gone for the day She still made me pay the $15.00 even though they had not done the job. I get it home and guess what; the stains are still there Net - not done when promised - customer service was crazy bad - not pressed - stains not removed If there was a way to rate this place zero stars I'd do it. I'm not sure how the remain in business; don't go here!

The person who I planned to alter my wedding dress had a family emergency and was unable to do it…read more The wedding was 5 weeks away and Nicole was able to alter my dress perfectly in time. Prices were good and she was a pleasure to work with.

She was very nice and helpful. Her shop is very nice and welcoming. So happy she has opened her…read moreshop in Granite City.

What a pretty cleaners. I love the black and white building. It's so refreshing. Customer service…read morehas been awesome. My curtains were cleaned and pressed well. I'm excited I've found my cleaners!

Recently in an attic of our family home, I found a vintage dress my long-deceased grandmother, Oma,…read morelikely last wore in the roaring 20's. And it was in terrible shape; badly stained a dark streaked tea color, matted, frayed, and really almost unsalvagable in our view. I took it to Prime Service Cleaners in O'Fallon, always my family's go-to cleaner, and walked in with it. They immediately told me what I had already guessed; there was little chance this dress could withstand what it would take to clean it even if it were even possible to clean it. It would take a miracle. But the process was most likely to simply destroy the dress due to its delcate fabric and tassles. I asked them to try anyway and signed the release form. Today, we picked up that dress and to say I was positively stunned would be the understatement of the century. This dress now looks near-perfect, like a true museum piece. I can't even comprehend what took to make this piece come back to life. So thank you, thank you, thank you for your truly amazing masterful preservation of a family treasure.