I reached out to request a partial refund of the $170 fee that I paid to that facility for…read moreseamstress services for my daughter's dress. When we went to the shop on 4/1/2023, we were advised that the dress would be altered from a size 14 to fit my daughter who is a size 6. For whatever reason, the bottom of the dress was not altered to her measurements. When we tried the dress on 4/10/2023, there is a huge gap at the waist that allows a person to see straight down the back of the dress. Her prom was 4/15/2023 so we had to take it to a seamstress in Indianapolis to take the dress in further. There was about 3 inches of dress that had to be removed. We were charged $55 for the services. When i spoke to Shetland, she agreed to a partial refund of $26. In our conversation you cited the lack of time as the reason that you were not able to complete the alterations as we agreed on 4/1. My response was that you should not have accepted the job given the tight timeline if you were not sure that you would be able to do the job as agreed. If you had been open about your reservations with altering the dress, we had an agreement with Art at La Merite dress shop to not purchase the dress. But you said that you could do it so we bought the dress and paid for the alterations. When my sister went to get the $26 dollar's yesterday, Svetlana only gave her $17 and told her to get out of her shop. Incredibly rude, unprofessional, and poor quality work. I would NEVER allow to go near a garment again

I had a very disappointing experience here. As soon as I walked in, there was no greeting, no offer…read moreto help, just someone rudely yelling at me to go try on my dress. It felt very unprofessional and uncomfortable. When I explained that I needed my dress taken in, they said they couldn't do it, which is honestly ridiculous for a place that specializes in alterations. The entire interaction was rude and dismissive. I would not recommend this place if you want quality service or basic respect as a customer.

Polite, friendly, efficient service. They did a great job and were very affordable. My suits were…read morebeautifully dry cleaned.

Good quality and always ready when you need it. Staff is Friendly and they have affordable prices.read more

We are so happy to have this place in our small town. And I'm happy to never iron anymore. They…read moredo a great job at great prices.

The Lady named Lynn at the front counter dispises her job. My mom brought in a pair of pants to be…read moredry cleaned.First off Lynn made fun of our last name telling my mom I bet you got made fun of in Highschool. Ummm excuse me?? Then she didn't know prices or when it would be ready.....They did a good job cleaning but customer service wise terrible. I wish there was another dry cleaner in Highland

I have had Genie do several things for me and they have ALL been beautifully done. The last…read morething has been a tear in a pair of jeans. Geni saved them for me. I am extremely satisfied with her work.

Maria did a wonderful job taking in my daughter's prom dress. It was a very complicated dress with…read morea hidden zipper and delicate fabric. I don't think anyone else could have done it! It was perfect and the price was very reasonable. She did my daughter's dress last year also, and I wouldn't go anywhere else. I totally trust her!

One of the best cleaners in town. I got a sophisticated dress cleaned here and the results were…read moreoutstanding. Nice lady and gets the job done. Love coming here and the prices are not bad for what you're getting. Highly recommend coming here if you want dry cleaning done.

My review would have no stars if that was an option. I visited this place a number of years ago…read moreand more or less had the same experience as the other negative review I see on here. Well for some reason I tried them out again and it was even worse. The lady who answered the phone was rude and could less about helping me. I will never darken their door again and you shouldn't either! Based on my past visit and recent phone call what appears and sounds to be a nice old lady is nothing of the sort--- boy does she have some Tiger Claws! Buyer beware!

Went to Abbey Sew & Vac based on recommendations from friends. My sewing machine was not working…read more They were very nice and managed to figure out my silly DOH! mistake and fix it without even keeping it or charging me anything. Thanks!

I Love coming here because this lady does great work and rewards repeat business. I've been happy…read morewith everything I've brought here from my dress/work clothes to jeans and sweat pants, everything comes back meeting or exceeding my expectations. I like to get my jeans tailored and keep the original bottom hem, which she does very well IMO, and unlike other tailors I've never had to explain what I mean when I ask for this. One time, I was working late and called her back a bit after her operating hours. She was already on her way home and, even though I told her I could stop in the next day, she came back to get me my dress/work clothes! I believe she did this because I was in the parking lot of her store. Point is, she is a very sweet lady who clearly takes pride in her work and will work with you on whatever you need.

HABIBA IS TERRIBLE! SCAMMED us out of $650 and refused to fix the dress or give any sort of refund…read more DIDNT EVEN MEASURE my fiance at all and tried to say the work we asked for was "impossible". We called other alteration shops and they said it was very possible. The dress was way too long to walk in and when we asked her to fix it she said to hold it up with her hand, thats not what we paid her $650 for! She does not respond to texts and is incredibly rude and hard to communicate with. Do not believe these reviews habiba is horrible do NOT spend your money here!!

Great service. Knowledgeable and friendly husband and wife team. Quality work done. I bring all my…read morenew suits here for alterations.

Expert tailoring at reasonable prices! Usually done in about a week too. I am 5'2" tall or someone…read morewould say short so I have to have everything Taylor. Often it's not just shortening pants but also shortening jackets and taping them. Precise Alterations does a fantastic job on everything! And I can promise you they're reasonable compared to every place else that I've been and it's been many.