I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

Nice owners got the job done quick! I couldn't pay the full amount the day I took in my things,…read morevery generous and lenient with that. They only take cash, nonetheless great service!

Took a couple of pairs of suit pants to have the waist expanded a couple of inches. Must have…read moreovereating during the pandemic. The turnaround was quick and the price very reasonable. I will definitely use them in the future. Now I can wear the suits without having to hold my breath!

Olivette Cleaners went out of business & left no forwarding address or phone number! Song, the…read moreowner, still has my merchandise. I called the property owner/management company, Bianco Properties, & they refused to give me a forwarding phone number or forwarding address. Also very rude to me when I explained there was no forwarding information & the business was vacated & I had merchandise I had already paid for. She was very unhelpful & would not give me any contact information so that I could retrieve my belongings. Never rent from Bianco Properties.

Olivette cleaners is the best service done by a wonderful person who treats all her customers with…read morerespect.

WONDERFUL!!! WONDERFUL!! Quality seamstress and tailoring. OUTSTANDING customer service. No one…read moreelse in St. Louis can measure up!

I cannot recommend Brentwood Alteration & Tailoring enough. They really came through for me and did…read morea fantastic job altering my wedding dress after my first seamstress ghosted me mid-planning. They were able to get me in on such short notice, too, which was a blessing because I was maybe two months out from my wedding date. I'm super happy with their services. Looking back, I wish I had gone to them from the start (I always heard such good things) because it would have saved me a lot of stress.

Very happy with the altering of my wedding suit! Amazing quality and turnaround time from when I…read morebrought it in. Definitely will be back for future alterations :)

They saved my wedding day! I had a beach destination wedding leaving on. Friday. I decided to get…read moremy dress altered at another local alteration place. I had a long dress with a lace overlay. I wanted to shorten the the dress part and leave the lace overlay:train. the lady seemed confident in the project and the timeline. We had months until the wedding date. I had to go back four times and the lady still didn't have it right. By this time we only had one week until we were scheduled to leave for the trip. I go to pick it up Thursday (two days before our trip), and it was all wrong. It was bunched up on one side and loooked like a child did it. I left almost in tears frantically calling and showing up to any alteration place I could find. No one could help me. they were worried the dress was too ruined or thought they couldn't do what I needed in that amount of time. One of the place recommended I go to Decker ALTERATIONS. insisting they were the ones who could fix it for me. I frantically ran over there and explained my whole situation. Right away they had me try it on for a fitting and to assess the damage. I know they were busy and really didn't have the time to take one a wedding dress project in one day. Mush less one that was butchered. They not only fixed the dress in such a short time, but they made it exactly how I pictured it to be. It was absolutely gorgeous. They captured exactly what I was looking for. They are truly professionals. I have recommended them to everyone I know over the years and will continue to do so. Thank you guys!!!

Very kind and paid careful attention what I inquired about regarding the repair to my bag.read more

I tried two other places to replace a zipper pull on a vintage Louis Vuitton Speedy. Both said…read morethey could not attach the leather with the LV brass insignias, in a last ditch effort I tried JG on Watson and Jose was able to install a perfectly matched zipper pull and the leather as well. Jose is a master artisan! I'm very grateful. The bag is fully restored to its original beauty! Thank you so very much! Lori H.

Excellent quality. Lovely staff. Pleasant, helpful. Had pants fortified. Very happy. Jacket repair?…read moreVery happy

Awesome prices and excellent work. I always trust their work. I have been a customer of theirs for…read moreover a decade.

I came here from a recommendation from a friend after my regular tailor up and went out of…read morebusiness. I explained what I needed done and she made suggestions as well. I paid and she told me it would be ready the following Friday. I was more than pleased once I got my stuff back. Both items looked brand new and as if no alterations were done. Not only was she quick, but her work speaks for itself. I'll def be using her again for my future alterations.

Lidiya does amazing work! She truly takes pride in her work and is a very nice person. Highly…read morerecommend!

Great service and great price. She's done pants as well as a suit jacket for me and I'm very happy…read morewith the results. She also offers rush service for a very reasonable price.

Yelena single handedly saved my bridal gown 2 weeks before my wedding, and I'm SO thankful. After…read morehaving a nightmare experience with my dress at The Alteration House for about 5 weeks, I pulled my dress from there, and Yelena got me into her shop the same night. She was very honest about all the errors made and was more than willing to help with only two weeks before my wedding. When I returned to her shop exactly 1 week after dropping it off to her in horrible condition, I tried it on and it was so perfect, I cried. She fixed every error and it fit flawlessly. I cannot recommend her enough! She works miracles and obviously knows exactly what she's doing. Thank you Yelena for saving my dress!!