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    Alterations U City

    5.0 (2 reviews)

    Services - Alterations U City

    Clothing alterations

    Clothing mending and repair

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    Olive Cleaners

    Olive Cleaners

    (65 reviews)

    $$

    I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

    I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

    Decker Tailoring

    Decker Tailoring

    (10 reviews)

    Very happy with the altering of my wedding suit! Amazing quality and turnaround time from when I…read morebrought it in. Definitely will be back for future alterations :)

    They saved my wedding day! I had a beach destination wedding leaving on. Friday. I decided to get…read moremy dress altered at another local alteration place. I had a long dress with a lace overlay. I wanted to shorten the the dress part and leave the lace overlay:train. the lady seemed confident in the project and the timeline. We had months until the wedding date. I had to go back four times and the lady still didn't have it right. By this time we only had one week until we were scheduled to leave for the trip. I go to pick it up Thursday (two days before our trip), and it was all wrong. It was bunched up on one side and loooked like a child did it. I left almost in tears frantically calling and showing up to any alteration place I could find. No one could help me. they were worried the dress was too ruined or thought they couldn't do what I needed in that amount of time. One of the place recommended I go to Decker ALTERATIONS. insisting they were the ones who could fix it for me. I frantically ran over there and explained my whole situation. Right away they had me try it on for a fitting and to assess the damage. I know they were busy and really didn't have the time to take one a wedding dress project in one day. Mush less one that was butchered. They not only fixed the dress in such a short time, but they made it exactly how I pictured it to be. It was absolutely gorgeous. They captured exactly what I was looking for. They are truly professionals. I have recommended them to everyone I know over the years and will continue to do so. Thank you guys!!!

    Alterations U City - sewingalterations - Updated May 2026

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