I've been to this store twice and both times I felt invisible to the staff…read more No offer of assistance or acknowledgment of my presence. I didn't take offense to it, I just left. I can't speak of the selection or the price but they are in business to this day.

Needed to go back into the bike shop as we were having problems with the gear shifters that were…read morejust fixed. Bill stopped what he was doing, checked out the bike quickly and gave us a quick tutorial on the gear shifters on the trek bike that frankly are fairly complicated. Kudos to Bill as he went above and beyond today

I have come here twice now to get my tire tube replaced after running over thorns. The service…read morestaff have been very helpful and friendly both times. The prices are decent, and the staff provide a specific breakdown upfront about what they are charging you for, which I appreciate. For a tire tube replacement, they estimate it will take 15 minutes so they encourage you to wait. I waited not even 10 minutes and my bike was ready to go. I could not ask for a better experience at a bike shop! I highly recommend if you are in need of a bike repair.

Best shop in Tucson. Skillfully balances being the shop for frugal students while also being the…read morego-to for high-end bike nerds like me. Also rich heritage, with the owner having started and built the group ride culture that has made Tucson cycling what it is. Thank you again Ralph!

What a wonderful experience! The staff is great, including their dog. They listened to my concerns…read moreand made adjustments as necessary. I bought a new Cannondale EVO 3 and they made custom component changes for me charging only the cost difference between what I wanted and what they removed from the standard configuration. The fitting is perfect as well. No more numb hands, and no more saddle pain. They're now my first pick for bike shops.

Cycling newbie here! I came to Bicycle Ranch on Oracle to be fit for a bike through Uphill Into the…read moreWind to ride in my first El Tour, charity ride, and had an absolutely awesome first-timer experience! I figured I would also pick up a helmet and shorts while there, but ended up getting so much more thanks to Steven, who went above and beyond! He took the time to properly fit me for my very first bike and walked me through everything I needed to know -- from how to ride more efficiently, to ways to practice, how the gears and tires worked, and even how to clip in (which felt intimidating at first, but he made it approachable and easy to understand). His knowledge and patience really made me feel confident and excited to start riding! He helped me find the perfect helmet and guided me through the uncharted territory of buying cycling shorts - the shop has a great selection of both (and literally every other thing you might need to ride). They also have a nice selection of nutrition and he gave me tips on how to fuel for race day which was super appreciated. Everyone who came through the door was greeted and all seemed to know each other which was a great sign of a strong community. The prices are a bit higher than what I'd seen on Amazon, but the products were far superior in quality and so in my opinion, totally justified. One customer I chatted with mentioned that when you shop there, the service is better than anywhere else, and so based on my experience you get what you pay for so the investment is well worth it. Also, shoutout to their resident shop dog Miska -- total sweetheart and an unexpected highlight of the visit The store has a great selection, welcoming vibe, and an incredibly supportive team. Highly recommend for anyone getting started or leveling up their cycling game!

A Masterclass in Bike Building: Ask for Holly!…read more I recently had the pleasure of working with Holly at Tucson Endurance Bike Shop East to build up a new racing bicycle, and I cannot recommend her highly enough. If you are looking to invest in a high-performance machine, Holly is the person you need in your corner. Her knowledge of the current landscape of racing bicycles is not just extensive; it is incredibly nuanced and intricate. In a market flooded with new integration standards, aerodynamics claims, and geometry tweaks, Holly acted as an expert guide. She didn't just recite spec sheets--she explained the subtle engineering differences between frames and how specific component choices would impact the actual "ride feel" and handling during a race. She helped me navigate complex decisions regarding gear ratios and wheel depths with a level of technical depth that only comes from a true expert. Beyond her technical wizardry, Holly's communication skills are exceptional. Building a custom bike can sometimes feel overwhelming with timelines and compatibility checks, but Holly made the entire process seamless. She was proactive with updates, incredibly responsive to my (many) questions, and always made me feel like my build was a priority. She even went step further and gave my updates as to where the bike was in the shipping process which raised my excitement for the ride. What stood out most, however, was the overall ease of working with her. She combines professionalism with a genuine warmth that makes the shopping experience fun rather than transactional. She listened to exactly what I needed as an athlete and delivered a final build that exceeds my expectations. Thank you, Holly, and the team at Tucson Endurance Bike Shop East. If you want a sales experience that matches the quality of a pro-level bike, go see Holly!

Great experience purchasing a new high-end set of pedals and pair of shoes at Tucson Endurance…read morePerformance Center East. Staff asked all the right questions and delivered outstanding service. Highly recommended.

I was having horrible back problems and couldn't remove the fork protector plate on my new bicycle…read more Jenna took no time to figure it out and appreciated the challenge! But of course I couldn't remove it when I got home. So the next day I returned and Linus removed it immediately and helped me put the front tire on. I can't say enough good things about this bike shop. They're amazing and I will use them for new equipment, every chance I get!! Thank you Transit Cycles for helping me get back on my bike, I appreciate it immensely!! Also I can't send this review without mentioning Katie and her Dad recommended a chiropractor who's really helping my back!! Keep up the great work!!! Tucson needs more businesses like this!!!

Very helpful. Very friendly…read more Looked the closest bike shop and Yelp sent us here. BIG help

Matthew at Pro Valley Bicycle did a sizing for me that made all difference. He took the time to…read morefind out how I ride and got the adjustments just right to improve both my comfort and performance. Many thanks

We needed a tube repair from a pothole incident. They greeted us promptly, accepted the repair,…read morecalled us when done, and we pulled out. All in less than thirty minutes. Beautiful store too with lots of inventory. Thanks for the quick repair

These guys know how to fix motorcycles. They'll tell you what the problems are, and exactly what…read morethey're going to do. Then they'll do exactly what they said they'd do, all at a reasonable price. Andy has been at this for a long time, and he knows his stuff.

A little bit of mixed feelings on this review...hence the 4 instead of 5 stars…read more This will be a long one though, so be prepared for some reading. BF motorcycle and he dropped it on the side and broke the foot peg mount, so back to the shop it goes. He had some scratches on that side and a broken directional that we bought a replacement for and didn't put it on yet. We brought it to these guys, the only ones we trust that do the job right. The BF gave them a whole list of things to fix. The brake rotors, foot peg mount, paint all of the scrapes on the fairings and put in the directional and he wanted his wheels painted red now to match the rest of the bike. If I can get a picture of the bike, I will attach it later. It is a 1991 Kawasaki ZX-11 Ninja we had painted white with red accents and put a lot of work into it. That year was black and rose and he didn't like those colors. It took the shop weeks to find a foot peg mount. The cost for just the wheels to be painted was $600. Another $200 for the touch up painting. We put down $800. We got a call the fork seals were leaking, another $200 and they said the battery also needed replacing..grrrrrr that happens when it sits not running for months, the battery was less than 1-2 yrs old and was fine when we dropped it off..they should've disconnected it or put a trickle charger on it.. Weeks later, we came up with $1000 to put toward the total cost..the total after the $800 was another $2400 and change but he said "for cash price, it will be $2200 for you guys since you are such good customers". When I wanted to drive to pay the $1000 cash, my car starter went out. I called and made a cc/dc payment over the phone. I talked the owner into the cash price when I paid the remaining amount of $2200 cash. For some reason, we didn't get a receipt or ask for one. I guess we were too excited to get it back and I made sure they didn't charge for storage to get the full amt paid to get it out. Total price was $3000. That's a lot of money!...The day finally came...We went to pay for the bike not noticing it was outside by the front ready to go. Beautiful, perfect, OMG the wheels, etc.....wait..........OMG, the seat has a tear in the material...BF not good with confrontation. I ran inside and no one was at the front. I got the mechanic that worked on the bike to go outside. He shrugged it off, saying the cost cracked it since it is older material! Those cold frosty nights in the 30's temps must've did it. He tried to find me a place that would give us a good price on the upholstery, but couldn't find it, he just said the area on the other side of town where it is located. ???Why didn't anyone call us as soon as they saw the tear to ask if they could get a quote on a price or at least let us know it happened????Couldn't they have prevented it by covering the seat and isn't it temp controlled in the shop or was it left outside? Aren't they partially responsible for the cost? We decided on an expensive future option of having it recovered in red instead of black anyway. Not happy at all about this though. WHY would a reputable shop that did such beautiful work and we spent so much money let this go without taking at least partial responsibility, even if they say it is old and act like it was just an "Act of God"??? If I were the owner, I wouldn't let this perfect experience become bitter sweet for my customer. I put duct tape over it and am still disappointed to this day. BF doesn't want me to call them to complain since he wants them to fix the transmission for the gear that sticks 2nd) and doesn't want to "ruffle feathers". If you read this whole story, let me know what you think.

Kurt is super personable, knowledgable and overall just a nice and interesting person. I enjoyed…read moreworking with him on my bike fit. Worth it!!

Kurt has years of experience working with both triathletes and sole cyclists. Before my fitting, I…read morehad horrible knee pain. Kurt made the necessary adjustments and added aero bars. He's also a pleasant guy to talk to during the 3hr fitting.