I just moved to Sulphur Springs and transferred my prescriptions to this Walgreens. They are the…read moremost helpful kind staff I have ever encountered. Truthfully after the experience I had with my old Walgreens I was ready to change to another pharmacy. Thank goodness I didn't... this place is great

your employee at Sulphur Springs, Tx store has a bad a towards customers. Yesterday I asked a…read moresimple question and she was rude, snarky and sassy. Now I know why I don't shop in Walgreens @ Sulphur Spring any more, because customers are treated with no dignity ‼

Terrible service at this location (511 E Marshall Avenue, Longview, Texas). I arrived at 1pm to a…read morepacked drive thru, which is normal since they are right by a local hospital. Waited in line for half an hour. When I finally got up to the window the woman pulled down the shade and told me they were closing for lunch since it was 1:30. First, it was not 1:30 yet (my phone showed 1:28), and second you should take care of those waiting before you close for lunch. I pointed out to her that I had been waiting in line for half an hour. She just repeated her statement and left. I pulled around, went inside to speak with the manager about the poor customer service I just received. There was nobody at the front of the store. Ended up having to go to the photo center. The only person who had good customer service apologized and went to get a manager. She came back with a man who I am not sure was the manager since his tag only had a name. No help on his part either, as he just said they go to lunch at 1:30 and they had no control over the pharmacy. I asked how he would feel if he waited in line for half an hour and had that happen. He responded he would probably be mad too. I asked if there was someone above him I could speak with. He gave me the 1800 Walgreens number. I called the number and was placed on hold by the automated system. After waiting for 50 minutes to speak with someone it disconnected my call. Been a customer at this location since it opened. This is not the first time I have received this low level of customer service at this location, but this will be the last time as I will take my business elsewhere. Doubt Walgreens even cares since this is the level of customer service they seem to be OK with. Just terrible at every level.

Kilgore Walgreens pharmacy is the worst I have experienced in my many years of dealing with being a…read moreWalgreens client. My doctors have had to repeatedly call them with scripts for which they say they did not receive. I put in for refills days before I am out and they will still have me go days without medication before having it ready. Inexcusable for an organ transplant recipient patient! I don't know if the problem lies with management or what, but I know of a number of clients switching pharmacies because of their poor practices.

This is a small pharmacy but are more than able to handle all your pharmacy needs. There is only…read moreone other pharmacy in town that is new and bigger but that pharmacy has trouble filling 90 day supplies. Brookshires's always has what I need.

Well that was interesting. So I walk into the Brookshire's here in Mount Vernon, Texas, to pick up…read morea few things on the way to the lake house. Upon my entry, I notice a great many people staring at me. That's not all that unusual, folks admiring my Adonis like features and such. But I must admit, I started to feel a bit like a piece of meat. T'was odd. In fact, I noticed one woman staring at the outline of my six pack abs through my shirt. I waved my hand over my abs to get her attention, pointed to my face and said "my eyes are up here", to which she huffed and ran away. It was then that it occurred to me, I was wearing a Cult t-shirt, in the produce isle, in the middle of the Bible Belt. And then I saw Gabe. Gabe, who I assume is the produce manager, approached me, looked me straight in the eye and said "nice shirt dude". Thank you my brethren. Thank you.

If i could give 0 stars I would but that's sadly not an option, I went to pick up a prescription…read moreand waited in line for 15 minutes only to find out I would have to wait another 20 minutes til my order would be completed. After 20 minutes and waiting in line for a second time my order believe it or not...still not ready. So I had to wait in line for a third time for about 10 minutes as there was still just one girl checking people out. Just please go somewhere else

not the best if you can go somewhere else that doesn't fight with you over your medicine i'd…read moresuggest you run to another pharmacy!! beware their always screwing up our prescriptions by giving us ones we never asked for, to holding the scripts until you fight with the pharmacist & count your pills on their counter before you leave cause theiir always shorting our counts forcing us to run out earlier than we're supposed to!!

Absolutely the worst pharmacy in Tyler. Mistakenly cancelled a medication my disabled veteran…read morehusband badly needed. Then said it wouldn't be ready for three days even though it was on stock and the mistake was their technician's fault. Transferred it to Drug Emporium who had it ready in an hour.

I just move from another state to Tyler...so I have a disabled child that has been approved for…read morestate benefits & every time I talked to the pharmacy about his medication that were 1) rude 2) told me that these benefits did not exist 3) I had to wait until the 1st of the upcoming month which was 2weeks away...4) when the 1st came around then they want to tell me I had to have a prior authorization because these benefits don't exist with their rude attitude... I finally got some medicine after I asked for a manager & paid out of pocket for one prescription. I am so sick of people treating us like crap because we have state benefits....

Cute store. We were visiting Dallas and stoped in while exploring the city. Picked up a couple of…read morecutie things for friends as gifts.