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    Gillespie Ford

    2.4 (172 reviews)
    Closed 9:00 am - 9:00 pm

    Services - Gillespie Ford

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

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    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Gillespie Ford

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    New Vehicle

    I wanted to give a shout out, and a big thanks to the entire team here at Gillespie Ford. I've bought my fair share of vehicles over the years. I'm very familiar with the process and unfortunately sometimes the games that come along with car buying. That was not the case here. I was treated fairly and taken care of through the entire process. Even after the sale was complete I was not let down. I recommend anyone looking for a vehicle to check them out. You are in good hands.

    2024 beg bend bronco!!!!!

    Sales team was awesome thank you David and Nate! You guys listened to what I wanted and what I needed to be at! You went out and found the vehicle and got it to the dealer without hesitation or running any credit or money down! Thanks for putting a dream in a dive way!!!!!

    Gabi S.

    I've been working with Gillespie for years and they've only ever provided me with the best customer service and treated me like family. I am a young, hard working single mother and they always work with me and my schedule. Whenever I have the simplest problems with my car, they send somebody out to pick it up and give me a rental. My car is always finished in a timely manner. From cosmetic to mechanicals repairs, I live all the way in Franklin Park and will only go to Gillespie for my needs. Honest salesmen and all of the representatives and sweet, accommodating, and patient. They made my junky Jeep look brand new

    My recent visit at the Gillespie Ford in Gurnee left me with a broken down vehicle, a seized motor and no work van to work out of. Getting this issue resolved with the management has been a painful experience for us. Looking to get in touch with the owner Mike Gillespie please! We trusted your service and we feel broken as a result, we'd like be rebuilt. Looking to resolve this issue asap. Please PM.

    First - told MSRP was $10k+ actual MSRP.

    I ordered a Ford Maverick in the fall of 2021. Without my order, it wouldn't have the truck. The salesman couldn't tell me the price, but I was clear from the start that I wouldn't order it if it were above MSRP. Shortly after I ordered it, I spoke with Chris on the phone who wouldn't commit to a price, but he did state the price wouldn't be above MSRP. That exchange didn't fill me with confidence. Now, nine months later, I'm told I can buy the vehicle for $34k, plus taxes, title, and doc fees. When I asked "MSRP?" I was told that was MSRP. Except MSRP was only $24k. I believe they then tried to trick me into saying I didn't want the vehicle so they could tell Ford I wasn't interested. I was and am interested. I would never recommend Gillespie Ford based on their apparent dishonest business practices. If you're interested in Ford vehicles, I would strongly suggest you do your research and find a more transparent dealership.

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    Jim Lojas was easy to work with, and an excellent communicator. He does what he says. No games. Would deal there again. Pat

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    Page 1 of 5

    Ask the Community - Gillespie Ford

    Anyone know anything about their free recall service. a tech comes to your house and does the software upgrade. I have never bought a car from them or been to their dealership. What's the catch?

    Gillespie Ford came to my home for a recall on my 2015 Ford. They did a nice job, no issues.

    View All 2 Questions

    Review Highlights - Gillespie Ford

    The finance manager (Chris) showed us different options with amortization tables including current deals vs.

    Mentioned in 15 reviews

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    Velasquez Complete Auto Care

    Velasquez Complete Auto Care

    (6 reviews)

    I had a 2015 GMC Sierra pick up truck that was serviced regularly with Velasquez Complete Auto Care…read morein Round lake and Gurnee since 2017 and it was running good until February 2022. I went to Velasquez complete auto care in Gurnee in late January 2022 for an oil change, days later in early February, my car stalled on the side of the highway driving to work with no oil pressure observed. I contacted Velasquez complete autocare in Gurnee and they stated just to come in to the shop see what the problem was. I get my vehicle towed to their shop and they said it was a failed oil pump and that I needed to replace it along with a timing chain, so I went ahead and purchased a new oil pump to be installed and days later as I was drivng on the highway in the middle of winter my car stalls again! I get my vehicle towed back to their shop and they state that my entire engine Is no longer operable and needed to be replaced! All of this occurred 3 weeks after my oil change in January. What?! I asked how could I have complete engine failure after I had a recent oil change, a recent oil pump replacement and this not be something that was noticeable. I had no other options and got them to replace the engine. All of this was a total mistake, worst decision I ever made. The replacement engine was worse than the original. I was told by a district manager that all the recent replaced parts were under warranty.  Well each time I got my truck back I had engine problems, misfire of cylinders, engine stalling, truck not starting, engine check light on for 6 months! I got stranded with my truck stalling with the same issues in Tennessee and had to get it fixed at a NAPA shop down there for $900+ and Velasquez said they would not cover it. Bring it back to Velasquez shop in Gurnee to fix it under warranty and they never did.  The last time I picked it up after almost 3 months in the shop the engine light comes literally on while getting gas the same day.  I spent over $12,000 dollars in repairs and it was all a total waste. Never go to this place. They fixed nothing and I had nothing to show for all the money I spent.  I could not get rid of my truck fast enough because each time I got it back after they fixed it, it broke down again. I have 2 vehicles that have lasted well over 10 years with no issues like this and still run with minimal maintenance. Totally disappointed with their quality, communication and follow through to honor their work they said they would do. My supposed warranties for the major mechanical items did absolutely nothing to help resove the constant issues I had to face.  I got stranded on the road 3 times.  I had to have the truck towed to their shop 2 times after they "fixed it" and have nothing to show for all of it.

    I have been bringing my cars to this shop for well over 6 years the service has always been…read moreexemplary and the customer service is great here junior does a great Job.

    Gillespie Ford - car_dealers - Updated May 2026

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