The best service imaginable. I called in the morning and a technician came to my home by 1:00 pm…read more He installed a new water heater as soon as the problem was diagnosed. Brandon was incredible. Patient, profession, efficient and knowedgable. Too bad there is not a six star rating. The best service I have experienced.

Quick response time, knowledgeable and courteous technician. The installation time was as promised…read moreand appeared professionally completed. I appreciate the response time to restore hot running water as needed in a household. Thank you to technician Brandon and the Water Heater Only, Inc team staff, and management's discount approval total cost of the installation.

We had such a great experience with Water Heater Pros from beginning to end…read more From the very first phone call, I already felt comfortable with the company. The person I spoke with was very professional, patient, and helpful. Since we were replacing our 23-year-old gas water heater, I had a lot of questions, and they were able to give me useful information right away. Steven was also wonderful to work with. He was prompt, very knowledgeable, and sent us several options so we could really compare and decide what was best for our home and budget. I never felt pressured. On installation day, Alberto came with the team and did a great job. We also had two other team members working on upgrading our electrical panel, and everyone was professional, respectful, and efficient. What really impressed me is that they truly mean it when they say they can install your water heater as soon as the next day! Everything happened so quickly and smoothly. It's not often that you find a company where the experience is good from the first phone call all the way through the installation. We're very happy with the service and would definitely recommend Water Heater Pros to anyone needing a water heater replacement. Thank you to Steven, Alberto, and the whole team!

Update: After I left the negative review, I was immediately contacted by staff at Water Heater Pros…read moreto inform me that they meant to update me that they were still waiting on a response from Navien. Long story short, I was kept up to date on the tracking information on where the part from Navien was and Steve scheduled one of his guys (Valentin, who was always polite and professional) to replace the malfunctioning front panel display and the recirculating check valve for free. It was unfortunate that good service had to come after a complaint but at least Steve and WHP made it right at the end, and that is what matters.

Very knowledgeable and fair Was very pleased with the…read morequality of the product and workmanship

I was looking into getting water heater replaced with tankless. We were constantly running out of…read morehot water and our water heater tank was old. I reached out to Water Heater Man describing what I was looking for. Jay contacted me back the same day and even dropped by. He never tried to outsell me anything. Understood my needs and gave me his honest opinions. Even gave me a good quote that night. I ended up going with them. Jay was AMAZING. Professional and courteous. Install was very clean. I highly recommend him for any water heater needs. Thanks Jay!

I don't care if your water heater is working- break it just so you can get these guys out to…read morereplace it with a new one! I found the from a personal recommendation from a coworker. Our 1994 gas tank water heater had started leaking and when I called, Ty was at our place within hours to give me a quote. He was so friendly, really confident about their work, and put me at ease. The work was all done in a day, and it was a huge project! I was set up with a brand new gas on-demand heater installed outside (so now no gas in the house- much safer!) I canNOT recommend them enough, friendly, invoiced as quoted, cleaned up a big mess of mine and delivered on their promises. Thanks again guys!

Ty was great from the start, called me almost immediately, we figured out when our schedules…read moreworked, and he let me know when he was a few minutes away. Ty and his employee were thorough, professional, and updated the pipes, earthquake straps, and drain pan with the new water heater. Ty was clean and checked back with me later in the day to ensure everything was working properly. Great professional experience with Ty The Water Heaters Guyz! Thanks again, Matt

There was no hot water coming from the faucet in my bathtub. I called on Friday, 9/11/26, and Leo…read morebooked an appointment for today. Ivan is truly fabulous - he arrived exactly on time, diagnosed the problem, quoted the cost of the part and completed the repair quickly. He was very polite and kept me informed during the process. I'm very pleased that Ivan was able to come out on such short notice. Five Star did not charge a "weekend fee", for which I am truly grateful!

A new 5 star review for 5 Star. Our kitchen sink disposal started dripping yesterday afternoon. I…read morewas able to reach out during the evening and even at 9pm on a Friday night they were quick to respond. I set the appointment to replace the disposal with a new one for 12:30pm, and was contacted and informed that a service technician could be at our place between 10:00am and noon; he got here about 10:15 and was done before 11 AM. We continue to be impressed with the quality of service and workmanship with these visits. If you're looking for an excellent plumbing service, 5 Star gets my recommendation.

Honest and so helpful. Came in to get some advice. Nate and Dillon were so accommodating and…read morewanting to help. Service was a 10 out of 5 :) Give these guys some love they are representing the company in such an amazing way. Will definitely use them for my plumbing needs!

Armstrong plumbing saved the day .... literally moved into our new home and we haven't even gotten…read morefully situated in our home and our fridge died on us... and today.... our toilets clogged.. and a few hours went by and things progressively got worse to the point that our shower stopped draining and started backing up ... flooded our hallway ... Carlos showed up quickly and assessed the situation and got to the root of the issue and got our plumbing back on track. He was very friendly and empathetic and even made recommendations to prevent further issues down the line. Thank YOU SO MUCH .... it is terrible to run into these set backs ... but definitely appreciate being taken care of during these stressful situations.

Quick response by technician. Informed me what he would be doing. Did a fast and great job fixing…read moremy issue. Cleaned up any mess that he made. Very impressed with his work

They've been amazing both times they sent someone out. Each guy was helpful and efficient in…read morehelping me solve the plumbing issue.

Editing my update because they are having a glitch with a new phone system, and as soon as Scott…read moresaw my note he called me. I will always support a family business with great customer service, because they care about their customers beyond the "sale". Two years in, and we are happy with our water heater, no issues at all.

Scheduled an install by providing pictures and got a solid estimate with a competitive price…read more Decided I'd give this company a try and was not disappointed. They did a very good job and even rerouted the piping correctly to industry standard. I needed a new water heater as mine was older than 15 years and it was already failing. The new one works perfectly and I've had no issues with it. I highly recommend this company. Quick response time as well.

I have Jazz HVAC by Devon and Omar to help me to replace my entire house plumbing system. They did…read moreexcellent job and didn't ignore my small requests. They helped me clean up my walkway after finishing job so my neighbors will be happy. I would highly recommend Jazz. I had them installed my A/C, replaced water heater and replaced entire home plumbing system. Thank you for your services.

HVAC is under powered and they did not seal the ducts. As a result the system under performs and I…read morehave to replace the ducts.

Professional and responsive! I sent a Yelp quote request on a Friday night of a 3-day weekend, as I…read morenoticed a leak from my water heater. I knew it was time for a new one but of course the leak was noticed on Friday night - ugh. I figured I would have to deal with it all weekend. I received an almost immediate message back asking for pictures and some information; a phone call from them followed. Gary (I believe) was kind and informative. He told me he would try to have someone out Sat or, for sure, Sun/Mon. He called me back a few minutes later and said John would be there at 8am Sat morning. This was all after 10 pm on Friday! John was on time (early, actually!) and explained the whole process. In less than 2-hours our new water heater was installed and good to go. I said a goodbye to my 1996 model and thanked John. He was professional and nice, which really just goes a long way nowadays. I truly appreciate a company that treats customers kindly and works hard for them. Highly recommended! Thank you!

I loved these guys! They had great customer service from start up until finish! When I was having…read moretrouble with my water heater keeping up with hot water I knew I needed to get it fixed. The person who answered the phone was very informative, polite and knew a lot about water heaters. They had scheduled me out at the beginning of their work day the next day. The gentleman was so nice, worked cleanly and fixed the part in a short amount of time!! He informed me I had a good brand heater and it should last a while longer. I hope my water heater doesn't have much trouble down the road again but if it does I will be calling them again. I highly recommend Flash Water Heaters if your looking for outstanding friendly customers service.