I recently purchased a tennis bracelet and a rope chain at happy jewelers and I had one of the best…read morecustomer service experiences I've had. From the moment I walked in I was assigned to Miguel. He is extremely knowledgeable patient and friendly. He showed me multiple examples and ultimately we narrowed it down to the perfect bracelet for my wife and rope chain for myself. I have been a big fan of Gabe and Danny for some time I've watched their videos on YouTube and I would highly recommend them! They treat you like family and are very kind. Whenever you go to happy jewelers definitely ask for Miguel he'll make sure you get the best customer service experience. I will continue to go back. Thank you Miguel.

Updating my review because the company made a genuine effort to make things right…read more After my original experience, the owners and COO personally reached out to better understand what went wrong. They listened carefully, took accountability, and went above and beyond to resolve the issue. I really appreciate the level of care, communication, and professionalism they showed throughout the process. While my initial experience was frustrating, their response demonstrated that they truly value their customers and are committed to improving. I also appreciate the rep that we worked with for treating us kindly & warmly even after we had shared our concerns. Thank you to the team for taking the time to address my concerns and for working hard to turn the situation around. Also, absolutely in love with the customized setting that the production team was able to produce.

Quick service and great prices, went to have my ring repaired and another one resized. No competing…read morewith the service and prices for repairs.

After doing research we decided to go with David's house of diamonds to do the setting of my custom…read moreengagement ring and I am SO glad we did! All the employees are kind, patient, & helpful and they really listened to me and my vision to help me get my dream engagement ring! I am so so happy with it, thank you David's house of diamonds, we will be back for the wedding band !

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

I brought my engagement ring in to get fixed and they were great! Monique was so helpful and the…read moreturn around time was so fast! I picked up my ring and it was perfect and SO SHINY!!!! thank you guys!

Fullerton Jewelry Mart is the K Mart of Jewelers. Kurt has awful customer service , just a salesman…read morelooking to make a quick buck, with no concern for customers experience or satisfaction. So many better options for Jewelry in Fullerton.

I wouldn't recommend anyone to go there. The guy name SATCHI completely misquoted me, even though I…read morewas told something else on the phone, and when I went in person, the guy didn't honor and kept his word. He wanted me to drive all the way there just so I can pressure sell him at his price.

I had an amazing experience at Robbins Brothers, and it's all thanks to Christian! From the moment…read moreI walked in, he made the whole process feel easy and fun. He's witty, honest, and genuinely one of the best people you'll work with in any retail experience. I wasn't expecting to find my upgrade so quickly, but within the first hour I had found exactly what I was looking for. Christian never made me feel pressured -- just guided me toward the perfect choice. Highly recommend asking for him by name! Remember to ask for CHRISTIAN and he will roll out the red carpet for you too!!

I had a great experience at Robbins Brothers today, specifically thanks to Eric…read more As someone who deeply appreciates horological pieces and the craftsmanship behind a fine movement, it was a breath of fresh air to "talk shop" with someone who actually understands the nuances of quality. Eric is incredibly knowledgeable and made the entire process feel like a partnership rather than a transaction. While Mary does a fantastic job taking care of my wife Priscilla's jewelry needs, I'm glad to say I've officially found "my guy" for my side of things. What I appreciated most was Eric's willingness to help me look toward the future. My daughters are still in their teens, but I've started investing now in high-quality rings and men's bracelets for my future sons-in-law and daughter-in-law. I want to ensure these legacy pieces are secured for their major lifetime events, and I trust Eric's eye to help me find the right items as they come across his desk. If you want someone who respects your time and shares a genuine passion for fine pieces, ask for Eric.

My husband and I have been customers for 30 years at Lim's Jewelry. They have exquisite jewelry…read more They do jewelry repair for a good price. They are very affordable and have fast repair services. They are reliable, accommodating, friendly, knowledgeable and the personnel are super friendly. And no matter what when I need repairs for my jewelry, I always seem to be buying more jewelry from them because they have quality jewelry. They also have a jewelry store in Los Angeles. I highly recommend, Lim's Jewelry for wedding, birthdays, wedding anniversaries rings. They have also have beautiful bracelets, necklaces, chains and so much more. You won't be disappointed purchasing jewelry from The Lim's Jewelry store.

Jenny and Sarah are the best! They have the best selection and service. Parking is easy and free…read moreand will soon add Tesla charging. Always feel super secure here w the security guard.

Fantastic details, attention to what the customer needs, and most importantly is there for you with…read morea great price and service! I highly recommend and appreciate their business!

Knowledgeable people, and a always wonderful experience! Great prices too. An amazing selection and…read morecreative sales. I travel an hour and a half to get there, and I'm happy to do it every time. Not easy to find a trustworthy jeweler, found one here with Joe and his team.

Gabriel at Justin's Jewelers took great care of both my wife and me. Very knowledgeable,…read moreprofessional, and easy to work with. He made the entire process smooth and helped us dial in exactly what we were looking for without any pressure. We both appreciated the level of service, attention to detail, and how comfortable he made the experience. Definitely recommend working with Gabriel if you're looking for quality pieces and great customer care.

We got our wedding bands at Justin's. My wife found a band she loved at Happy Jeweler's, and we…read morejust so happened to stumble / wander into Justin's which is right next door. Kevin immediately helped us ask about what we were looking for and walked through pricing. My wife showed him the wedding band we almost bought, and Justin presented us with multiple options (lab, natural, quality of diamonds, gold) all of which were significantly cheaper than what we almost paid. We ended up giving Justin's a try for both of our bands. Kevin kept us posted along the way, sent a rendering / CAD quickly, and checked in constantly. When we picked up our rings, they were both perfect - my wife was amazed at how her band came out! Thanks so much Kevin - we'll be back!

The jewelry market is definitely a competitive one, especially when there's so many big name brands…read moreadvertising all over their place and their holiday specials, it's really difficult to find someone who makes you feel comfortable and not trying every method to push you into buying something. Pam, who has been in the business for at least 30 years, was referred to me by an old family friend who lives in the area. I just like to buy myself some nice gifts once in a while, and wanted to check out their inventory. I was not disappointed! Not only did she pay attention to details about what I wanted and what kind of jewelry I liked, but she was very patient with me and took all the time in the world to make sure I was completely satisfied. She showed me a variety of options and combinations. Andy, was also extremely knowledgeable and helpful during the process as well! They both gave me great prices and went home with a triple band ring, that I can't wait to show off to all my friends. I will definitely be recommending this place to all my friends and family. Come here for all your jewelry needs from new purchases to repairs!

My husband and I stumbled upon on this family owned shop while looking at diamonds. Intially my…read morehusband got a ring made but had not filled the centerstone when he proposed since he was unsure of what diamond cut I would want and really wanted to make sure that I loved what I had. Andy was kind enough to spend some time thoroughly explaining and showing the differences between diamonds to us. The following weekend we returned with the ring and also met Pam which both of them showed us how the ring would look with different cuts, clarity and color. They worked with our budget and presented beautiful options to us. My absolute favorite thing about working with Pam was that rather than pushing me to go bigger since most woman tend to want to upgrade later, she really understood that I just simply like more simple and danity things. They really helped us narrow down the type we would want and they both learned our taste fairly quickly. From there on out, this was our go to shop. Andy has also assisted us in creating custom pieces of jewerly including necklace pendents and my husband's custom wedding band to match the design of my enegagment ring. They have been so patience with us and has always delivered on their end . We even let both our parents tag along with us and to my surprised my mother in-law, mother and father had purchased jewelry from them as well. As time progressed and our wedding date got closer, my husband purchased my wedding band here including the dowry (in my culture the dowry is bride's gift present from teh ro). Pam knew exactly what my taste was based on our previous encounters along with the pieces I would admire which made the process of completing the dowry set much easier on my husband. Their shop does not typically carry many pieces of 24k gold since its not the most popular item to sell but at the resquest can bring in absolutely beautifully stunning pieaces. I had shown them the type of jewerly I would like that would fulfill the dowry and they definitly delivered. They worked with my husband picking out pieces that matched the idea of what I would love. They are very helpful, knowledgable and really take the time to help you find what you want. We have grown so close to the both of them during this journey that they literally feel like family to us. We still keep in touch til this day. I have recommened them to all my family and friends. This will forever be my go to shop.

I wanted a two-tone setting for a pear shaped diamond ring. I was so happy with my first purchase…read morefrom Kurt, a 3 stone diamond ring, I wanted to see if he could make this happen. Fortunately, I was able to go to Kurt's showroom and luckily for me he had the setting/band I wanted and the pear shaped diamond that was perfect for the setting. So a week later I picked it up. WOW!!! The ring is absolutely STUNNING! So happy I went to see him at his showroom! My first purchase was from Kurt's Etsy store, KurtUngDesign, where I purchased his 3 diamond ring, as mentioned. It's absolutely a one-of-a-kind with all 3 diamonds in equal size and 8 prong settings... they look like beautiful blooms! If you're looking for a special ring/jewelry, I highly encourage you to work with Kurt. He is courteous, professional, provides amazing customer service/communication and very competitive pricing. You will get more for your money! Thank you again, Kurt!

Kurt is the best. I've been doing business with him for the last 35 years and he's never…read moredisappointed although he doesn't do custom settings anymore. He still has good inventory beautiful diamonds and is honest. Independent bowl.