Maybe I live in Bizarro World but I've never had anything but great customer service from the folks…read moreat Old Heritage. Whenever I call them for anything (which is often, as I've had an auto policy with them for 4 years and a renter's policy for the last year), they are always extremely helpful and promptly return my calls. I can't remember ever waiting more than an hour or two for a callback. When I've shopped around for better rates at all of the usual insurance suspects (Geico, Liberty Mutual, MetLife, even Amica), Old Heritage still comes out as cheaper by a good margin. (Or rather, the insurance that Old Heritage sells -- Safety Insurance -- comes out being significantly cheaper.) I have to think that the abundance of negative reviews exemplifies the adage that the only people who write reviews on the internet are people with bad experiences. Or at least it seems that one is more likely to flock to the internets to write a negative review than to write a positive one. So consider this my attempt to strike a more fair balance.

A tree fell on my car while it was parked outside my house. It took a full week for Old Heritage to…read morehave an adjuster come to look at the car. He didn't tell me when he was coming as Danielle promised he would. Then Danielle wanted me to come to the office to sign some paper work as the car was totaled. The car was my only form of transportation and it took me about a week to get a friend to drive me there. When I got there they couldn't find my paperwork! I looked though files for them at the office (which I'm sure is illegal) and I never found my file. I left a hour later without signing the paper work. Later next week when I FINALLY got a hold of Danielle she said it was locked in an office and that she couldn't mail it to me. I told her that someone has to drive it over to me or mail it and she mailing it was illegal. Needless to say I got the papers to sign later that same week and mailed it back. DO NOT UNDER ANY CIRCUMSTANCES USE OLD HERITAGE INSURANCE. I can't express how bad and rude the people are there. The price may be cheap but you really do get what you pay for.

I've been dealing with this company for almost 20 years now. They provide amazing service and my go…read moreto guy over there is Tim. He is always quick with a response and keeping things headed in the right direction! With their wide array of offerings you will be pointed in the right direction each and every time.

I had a great experience working with Timothy Halpin /Commerical Lines agent. I contacted the…read morecommercial lines department as I needed one thing done. Well that one thing turned into a few due to what was needed on the COI wasn't on the policy. Tim stepped in did the "right " thing and was able to work his magic and get me the COI with all correct information before the end of the day. He was professional, courteous and very helpful. I know who to ask for if I have to contact this agency for a COI or Binder again! You rock! Jodi Baptiste Loan Analyst II

I work at a local car dealership, and have interacted with a lot of customers from the area who use…read moreBrian. I have to say he is one of the easiest and most professional to work with. I've seen countless examples of him meeting his clients at the dealership when they have issues, or need to change coverages with the purchase of a new vehicle. Some insurance companies can be very difficult to deal with, and it's not always smooth when customers need to get a car insured at the end of the day, or make complicated changes to their coverages....so I'm always delighted when they tell me they work with Brian McMahon and I can count on things going flawlessly!

Dear all, I have…read morebeen Brian's client since 2005. From day 1, he has always been terrific!! He is available, responsive, and he answers questions very thoroughly. I don't know how he does it! I couldn't recommend him more highly. I use him for my auto insurance and my home insurance. My son now uses Brian as well. We are all very happy to have Brian taking care of us. Michele J.

I used CMR Closing Services for a 2nd time to refinance my home and I cannot praise them enough!…read morePhenomenal staff and excellent customer service. CMR always responded immediately and thoughtfully to any questions I raised. I would absolutely recommend CMR Closing Services and Commonwealth Mortgage to anyone considering to purchase or refinance.

From the owner: CMR Closing Services is a national title insurance company that provides fast, convenient and…read moreefficient services for residential real estate transactions. CMR Closing Services utilizes industry leading technology which allows us to provide the best experience possible to each of our clients. Call today and visit our website for a free quote!

Tom and Aaron are very helpful. I recommend many friends of mine to them to take care of their…read moreinsurance needs because they are honest, professional and will help you find what you're looking for even if they don't write the policy. Highly recommend Express Insurance Agency for all of your insurance needs.

From the owner: We offer insurance solutions for families and businesses by providing lines of insurance including…read moreAuto, Motorcycle, Home, Renters, Condo, Umbrella, Business, Commercial Property/Liability, Workers Compensation, and many more. We can provide flexible payment terms and coverage options for almost every situation.

I concur with another post, they seemingly don't care about my business anymore…read more I've used them for a while. I don't expect them to drop everything and answer everything on the spot or within the same day. But it's been multiple times now that they take forever returning emails or calls. Maybe Anowsh is getting ready to sell or retire, cuz he seemingly doesn't care anymore.

I Don't know them, but after reading the reviews I would say I agree with the people that write…read morethat what they want is service from their insurance agency. At our office our customers come first. There is many a day we get a call at closing time that a customer needs something and closing time is when that customer's needs have been satisfied. We also give our customers 24 hour contact to us, not a 3rd party. If someone wants a quote for business, auto, home, flood or health insurance call us; 603-926-6600 We write in MA and NH. Trimco-WG Insurance, our name says it; Trimco --- trim your cost, not your coverage or service. 603-926-6600

After a previous accountant created a tax nightmare for me a friend highly recommended Sal…read more He was an absolute savior! I was basically able to dump everything on his lap, he sorted the mess out and all my problems were resolved! His service was professional, efficient and very reasonably priced,

From the owner: My specialty is coordinated financial security planning for my clients and their family and…read morefriends. It consists of Tax preparation, Life Insurance Needs, Homeownership, Mortgage, and even Loan Modifications in case there are family hardships to protect the home mortgage.

Stay FAR away from this company!! They are scam artists who play games with you and won't return…read moreany correspondence. I don't know how they are still in business, given their horrible customer service. Also, to do this to people while they are dealing with the death of a loved one is criminal.

There thieves, when you want to collect they don't give you a breakdown so they send out checks and…read moreif you don't know exactly what policy says you get shorted. I was shorted 9500.00 but luckily my mother told me what policy pays, PLUS it took 2 months to get paid when other companies paid with 10 days. BEWARE if you have SBLI