Great educational material on their website and very knowledgeable staff. Edgar is very helpful and…read morealways a positive presence. They have good prices and have everything you need for any masonry project.

Ok, I am simply an owner of suburban brick colonial home in need of matching grout for tuckpointing…read moreof our 90 year-old home. Today my first visit to Henry Frerk & sons, was one of the best examples of genuinely friendly, extremely competent and efficient customer service that I had EVER experienced....from ANY type of supplier. Hands down, if you are looking for a great materials yard, particularly for all types of masonry or plaster work, do yourself a favor and make your masonry or plaster restoration project a WHOLE lot easier and better by going to see Elizabeth, Matt or one of the other great staff people there. Not only did Elizabeth seek out and carefully mix an extremely close match to my rare 90 year old grout, her knowledge of the "science" of mortar materials can be the difference between your masonry project last several years or multiple decades. Beyond the scientific expertise in coloration, application and adherence, Elizabeth provided detailed mixing and application instructions for my older lime-based mortar with additional and essential tips to achieve the best possible color and quality project. These instructions were invaluable to my tuckpointer who learned new tips as well from Elizabeth. She also requested the home address so they could keep a record of the grout color should a future owner need to match mortar in the future. What other supplier have you dealt with that would provide this kind of all-around, amazing service? In the world of big-box hardware stores where you can't find a salesperson, much less a knowledgeable expert, it's no surprise that this family-owned business have been in business since 1888. Yeah, that's not a typo. On top of all this, based upon other reviews apparently their prices are very competitive as well. Usually achieving two of the three pillars of a great business transaction (quality, price and service) is typically the best achievable outcome. It is extremely rare to get all three as you do here. Enuf said. Just go there and experience true customer service and value that is SO rare in today's hurried retail climate.

Walked in with no idea of what I needed, walked out with all of it! Super friendly staff, great…read moreselection, just a little low on stock. Would recommend!

Well, had a night and day experience here with two different workers that would lead me to rate one…read morefive stars and one zero stars. There's a solid selection of material you'll need for most general home upkeep. Prices are really fair compared to Home Depot and Menards. I called ahead and spoke with the friendly worker, who even saved what I needed at the front for my first stop there because it was such a rush. It's an easy to access place and dogs are welcome! I left really pleased with this place and had it on my mind for a second project. The second time I visited... oof. When I asked about an issue and showed photos about potential materials to buy, I was told to have someone come out and pay for it because I didn't "look or sound excited about my project. He was very crass and told me I wouldn't understand what he was "so easily" speaking to me. So there's that. If I know what I'm needing and have no doubts, I'll definitely come back here. If I have doubts, I'll be hesitant to ask based on who's working that day.

This business replaced a sliding shower door glass pane for me and did a fantastic job…read more I recommend Montrose Glass And Mr Pol Sikar

I've a cabinet with mirrored doors, one of which had a cracked panel. Alan, from their Morton…read moreGrove location, picked it up near Belmont & Lake Shore Drive, then returned and reinstalled it. It was repaired beautifully! He was a pleasure to deal with, accommodating and offering a fair price. R. L.

Much like the TARDIS, this little hardware store in Uptown is larger than it looks on the outside!…read more It looks a little disorganized... but honestly I think that's most hardware stores that aren't humongous big box stores. But when I entered, the man up front asked me if I needed help with anything and was able to point me to exactly where the item I was seeking could be found. I wandered a bit after finding it. They have much of what you'd expect a hardware store to have, including paint selection, and in the back they make keys as well. I visited 7/9/22, and they are still observing a few COVID precautions (great!), though nothing that would inconvenience a customer; one or both of the clerks were wearing masks, and they have some Plexiglas in front of the registers. They take ApplePay! I really appreciate this, since I've found some places both local (the bakery that offers ApplePay... unless you use Mastercard) and national (the cookware store that doesn't take payment via digital wallet, period) haven't joined the revolution. Parking is street only. There are some pay parking spots right out front, at least 2-4 of them, along Broadway. Clifton also has some spaces all along the street, though I'm unsure if they're paid parking or not. If driving isn't an option, the Wilson CTA stop is less than a block north, and the Lawrence stop (currently under renovation) is a block south. If you're not like me (wanting to get something instantly once you decide upon a project, only to not actually complete the project until weeks later), Ace allows you to order things for in-store pickup, so that's pretty handy. Definitely something I will keep in mind so that I can support my local hardware store.

This is a great locally owned hardware store. I went in with multiple lightbulbs that needed…read morereplacing plus some bolts. They quickly helped me find the appropriate match for each. I had to come back and make a return because I bought one lightbulb that was too bright (of course the one I picked out on my own). That was quick to do!

Amazing place. Unbelievably knowledgeable. I was missing a set screw. Something so anything to…read morebe missing. I went to the faucet shop showed Adam what I was missing he smiled and game three for free. He was just happy to help. Highly recommended and we are lucky to have this place in our city. Thank you Faucet Shop.

The Faucet Shoppe is great! As someone who has only gone for residential needs and has near zero…read moreknowledge of plumbing, the staff is great at identifying issues by looking at a broken piece brought into the shoppe or diagnosing issues from a photo. They have saved us multiple times from hiring a plumber by explaining the simple fix we need to do to fix the leaks at our home.

We were having trouble with the lock on our front door and I called Chicago Locksmith. They were…read moreable to make an appt for the following day. Noah was amazing! Came, assessed the issue and instead of selling me a new lock which I thought we would need, he was able to rekey the lock at a more modest charge. He even shaved the lock entrance a bit so it would fit better given it's age.

Store front sign says "OPEN" and store entrance is open and very rude employee says we're closed…read moreand to leave

Excellent, easy & fast service. Super quality products too…read moreThanks Faucet Shark for making our plumbing job go faster

Horrible company to deal with. Never answered the phone when I called. Charged me to ship my items…read moreby FedEx but then turned around and sent it USPS Priority. The items where lost by USPS and took a week to arrive. Meanwhile my faucet isn't working. Company wouldn't refund any shipping charge difference or even acknowledge there was an issue. Just look at all the same kind of reviews on this place and it paints a picture of a company to avoid.