1. Gifted Touch Healing

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Somerville, MA

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Gifted Touch Healing

4.5 (2 reviews)

By appointment only

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18 years ago

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18 years ago

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LaserAway

LaserAway

2.1(29 reviews)
1.4 mi
19 years in business
Certified professionals

Such a great experience, the girls are very educated on all services and made me feel so welcomed…read moreand comfortable. The nurses are also very in detail with everything they do. I felt very well educated by them as well. This is the best medical aesthetics Place I have been in! I will definitely be back highly recommend!

I rarely leave one-star reviews, but after two separate experiences, I feel like this reflects a…read morepattern rather than a one-time mistake. The first incident happened during a Clear + Brilliant appointment. I was left sitting with numbing cream on my face for an entire hour before I finally went into the nurse's office to ask if I had been forgotten. She apologized, and while she was kind, I lost an hour of my time. I chose not to leave a review because I assumed she was simply overbooked, and I didn't want to blame an individual for what seemed like a scheduling issue. Unfortunately, today's experience confirmed that the problem is with LaserAway's organization. I arrived for my 11:00 a.m. appointment only to find out the clinic wasn't opening until noon because a nurse couldn't come in until later. The issue isn't that something unexpected happened--it's that no one communicated this to me beforehand. They admitted they should have notified me, but by then I had already driven there and rearranged my day. As an athlete, I can only schedule these treatments on my one day off each week because I can't work out for 24 hours afterward. Morning appointments are already extremely difficult to book, so having one wasted because of poor communication is incredibly frustrating. What disappoints me most isn't just the mistakes--it's how they're handled. Both times I received an apology, but there was no meaningful effort to make things right. Good customer service isn't about never making mistakes; it's about how you respond when you do. The only reason I continue coming here is because I prepaid for my treatments. Once I've used them all, I won't be returning. If you're looking for a place to start laser or skincare treatments, I would recommend choosing a local clinic that values your time and communicates with its clients. Based on my experience, LaserAway has been disorganized, unprofessional, and disappointing.

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LaserAway
LaserAway
LaserAway

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Glowbar - Treatment Room

Glowbar

4.2(13 reviews)
1.7 mi•Back Bay

Get ready to glow! During my last trip to Boston, I experienced a treatment at the Glowbar on…read moreNewbury Street. What an absolute delight! Each treatment at Glowbar is 30 minutes. You start by cleansing your skin at the Wash Bar. Afterward, your esthetician takes you into your treatment room and creates a customized facial just for your skin type and concerns. Since it was wintertime, my skin was SUPER dry and flaky. My treatment focused on hydration with a light chemical peel to slough off dead skin and a super hydrating mask. My esthetician also performed light extractions to remove buildup around my nose and chin. After the 30 minutes, my skin was GLOWING. Not surprising, since this is Glowbar, after all! I was smiling from ear to ear for DAYS. Plus, the space is gorgeous. Super light, open, and airy. I love the dedicated wash bar and the treatment rooms. A facial at Glowbar is $80. Or you can sign up for a membership and get 1 facial per month for $65. Consider this my plea for Glowbar to come to the West Coast immediately if not sooner!

I went to Glowbar a while back. Upon arrival, there is a check in desk and a small seating area…read more Across from that are products frequently recommended and used by the aestheticians. It is a nice clean looking space and the check in staff was very friendly and helpful. Before going into the little cubby room for my facial, I washed my face with the Glowbar Expert Cleanser and patted my skin dry. I had a facial with Gabriela. We had great conversation and she was very efficient about my facial while being attentive. She asked me about my skin concerns and got to work! She used a toner, then did a chemical peel to address skin congestion and applied warm towels gently on my face about 3 times throughout the service. She also did a softening peel for my skin congestion, used the cavitation device very gently and performed a couple of extractions. Afterwards, she used a cooling mask, an LED mask, the high frequency facial wand, and then finished with a moisturizer and EltaMD Clear tinted sunscreen. It was really nice. This facial is good for people with limited time. My skin definitely glowed upon leaving, partially due to the EltaMD spf (and the facial). Within a day or two, the inflammation from extractions went down and by day 3 my skin looked so smooth. I have wanted to come back but acknowledge this is a treat for me. I'm hoping to bring a loved one with me next time!

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Glowbar - Washbar and lounge

Washbar and lounge

Glowbar - Treatment Rooms

Treatment Rooms

Glowbar - Washbar

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Washbar

Gifted Touch Healing - massage - Updated November 2026

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